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Sheraton Duluth Hotel

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301 East Superior Street, Duluth, MN 55802
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Sheraton Duluth Hotel
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278 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Duluth Hotel
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Eau Claire, Wisconsin, United States
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 20, 2012

We had a great stay at this hotel. Very clean and friendly staff. I must recognize Ryan at the front desk who took care of us. We had a reservation for a different size room and he upgraded us to a suite, very nice with view of lake. The breakfast and happy hour were awesome. Will definitely stay here again

Helpful?
1 Thank Dan C
Toronto
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 14, 2012

On a recent road trip from Winnipeg to Toronto we stopped at the Sheraton Deluth Hotel for one night. We had no expectations and were very plesantly surprised. The desk clerk, Roxanne, was extremely helpful and found us a room with a walk in shower which I need. The room faced Lake Superior and it was a beautiful room with... More 

Helpful?
1 Thank JoyFrances
Rochester, New York
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed October 13, 2012

I stayed here for business in September 2012. I was not able to take advantage of any amenities. Front desk staff were friendly and professional. The room was standard for the Sheraton experience: no frills, could be in a Hampton Inn, but nothing wrong with it. You're not paying W rates, so don't expect W nice. Full-sized ironing board. It... More 

Helpful?
1 Thank nmhen
Owatonna, Minnesota
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 7, 2012

We just stayed at the Sheraton for 2 nights over the weekend. When we first pulled up outside the front door there was a bus that had just unloaded a college sports team, but we were able to check right in and even got a bell hop to help us with our luggage. Thanks Scott and Ryan! The room was... More 

Helpful?
1 Thank BakerTiny
Duluth, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 1, 2012

I stay in Duluth often for work. The Sheraton has the most beautiful rooms, if you get one that overlooks the lake. However, the internet connection is slower than many dial up connections in rural Africa. Usually rooms are very clean, but on most recent visit the sink was dirty and someone's pills were on the bathroom floor.

Helpful?
1 Thank Margaret M
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review

Dear Margaret M, Thank you for your review. Through your feedback we are able to learn and grow. In today's working world internet connectivity is extremely important to our business travelers and let's face it even for social connections many are dependent on the internet. Please know we are working directly with our internet provider Ethostream to better the hotels... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 28, 2012 via mobile

The rooms were clean and nice beds. Ask for the rooms away from the Main Street since they can get a little noisy. Duluth now has a waterfront section with some great restaurants and this hotel is a little far from there but they have a free shuttle which will take you anywhere and pick you up. The last time... More 

Helpful?
1 Thank Laserman12
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review

Dear Laserman12, Thank you for taking the time to share your experience at our hotel. It sounds as if you've returned for another stay with us and we are delighted to hear that! I certainly hope you are a part of our Starwood Preferred Guest (SPG) program and are on your way to earning points for free night stays with... More 

Centerton, Arkansas
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed September 27, 2012

Attended business meeting in Duluth for 4 nights. Room was clean and spacious. You get to easily opt out of daily room cleanings for hotel credits toward food and bar. Credits can not be used in store. Perfect location for several area restaurants and activities. Floors 5 and up have great view of lake. I felt safe walking around at... More 

Helpful?
Thank AlwaysAMomFirst
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review

Dear AlwaysAMomFirst, Let me start by thanking you for taking the time to write a review. Your feedback is important to us and we value what you have to say. It sounds like you appreciated our Make A Green Choice program which does allow you a restaurant credit or SPG (Starwood Preferred Guest) points. We see it as a win/win.... More 

San Gabriel, California
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 26, 2012

I stayed here with sister & niece. Very happy with room - spacious, comfortable & very clean. The beds were comfortable. Only negative was we paid for a lake view not realizing the view was from the bedroom, not the living room. We did not spend a lot of time in the room however since we were out sightseeing, so... More 

Helpful?
Thank dcc6825
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review

Dear dcc6825, Thank you for your feedback. Our associates work very hard to understand what is important to you and all of our guests. Sharing your “top notch” comment I’m sure will bring a lot of smiles to many associates faces! Your feedback regarding the clarification of the lakeview for the room type you had is very valuable and know... More 

Minneapolis, MN
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 13, 2012

We stayed here with family members. The hotel is only a couple years old is very clean. A notch above many other hotels in Duluth. Right in downtown, so close to the lakefront area but not so close that you are dealing with a lot of congestion, people walking, etc. There are fun places to go to right around the... More 

Helpful?
Thank AJS22
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review

Dear AJS22, We are delighted to hear you enjoyed our hotel and our location. We too think this end of downtown offers a lot of restaurants and shops all within walking distance. Reading that you will make the Sheraton Duluth Hotel your choice the next time your travels brings you back puts a smile on our faces! Thank you for... More 

Fridley, Minnesota
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 9, 2012

This hotel was exceptional from start to finish. I booked a King room on the "club level" online and it was not what I had expected (purely my fault). I went back to the front desk and asked about available rooms. Ryan was very accommodating and found us the room we were looking for (fridge, fireplace, whirlpool, lake view and... More 

Helpful?
Thank Kristen J
Karen P, General Manager at Sheraton Duluth Hotel, responded to this review

Kristin J, Thank you for taking the time to review your stay with us. I am delighted to hear Ryan was able to find you the perfect accommodations. We value your input and are always looking for ways to learn and grow. Please know it is important to us that our property stay looking sharp. I would imagine if you... More 

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