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Sheraton Duluth Hotel

3.5 of 5 301 East Superior Street, Duluth, MN 55802
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Certificate of Excellence 2014
Sheraton Duluth Hotel
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Sheraton Duluth Hotel
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236 reviews from our community

Traveler rating
    109
    79
    29
    11
    8
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56
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

Once again stayed at the Sheraton Duluth while visiting to celebrate our daughters graduation from UMD. The staff from check in to check out was great. Arranged all the rooms near each other. Club level served us well. Shuttle service, great! Will miss our visits.

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for a wedding. When I called reservation the told me they were out of the wedding rate rooms even though it was a couple weeks before the reserve by date. I called the hotel directly as was able to book the room at the right rate without a problem. I call a couple days later to add another... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Trish P, Thank you for providing a review from your recent stay with us at the Sheraton Duluth Hotel. I am sorry to see we did not meet your expectations. I would be very happy to hear from you directly regarding your experience. If you are interested in discussing further with me, please reach out directly. I hope to... More 

Superior, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Duluth Sheraton the night before my wife was scheduled to have major surgery. Although we live less than fifty miles away, we were concerned about an approaching snowstorm that might have kept us from reaching the hospital. We had a relaxing night, (as much as one can have with approaching surgery) and rode... More 

Was this review helpful? Yes
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Marshal695, I appreciate you taking the time to provide feedback about your stay at the Sheraton Duluth Hotel. Thank you for staying with us the night before your wife's major surgery; I am so glad to hear that our staff was accommodating during your stressful time. Our hotel shuttle can prove to be quite convenient with complimentary trips within... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Sheraton over Thanksgiving and had a nice time. Our room was very spacious and the bed was comfy. We stayed on the 6th floor which included a club pass so there were snacks and water/pop available in the club room 24/7. As well as breakfast with fruit, bagels etc, and hordourvs in the evening. We took... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Matsun60, Thank you for taking the time to provide feedback regarding your stay at the Sheraton Duluth Hotel. I am so happy to hear you enjoyed your time with us over the Thanksgiving holiday. We love to have our canine guests join us; I hope they enjoyed their stay as much as you did. Thank you again for your... More 

2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We are SPG Platinum members, so for how much $$ we spend at SPG properties, we expect better service than what we received during our last stay. We pulled up to the front door, and the bellman said they were out of luggage carts. He proceeded to stack our luggage in a corner of the lobby, never offering to help... More 

Was this review helpful? Yes 2
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Tinben, Thank you for taking the time to provide the feedback from your recent stay with us. I am so sorry to hear of the issues you encountered. Please know that this is very atypical and that we take the feedback you provided very seriously. I would like to look further into the details of what happened. If you... More 

Edmonton, Canada
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 16, 2014

I am a little late in my review, but better than never. This was my third time staying at this hotel and loved it. The staff is always pleasant and helpful. The free shuttle to get around helps out a lot. Room was clean, room service breakfast was yummy as well as everything on the club floor. This hotel is... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear LLC_april_canadian, Thank you for your kind review of the Sheraton Duluth Hotel. We appreciate you taking the time to provide feedback regarding your stay with us; I agree, better late than never! Thank you for returning to stay with us again. I am glad to hear we have provided quality service during your stays with us. It sounds like... More 

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2014

We just got back from a weekend stay at the Sheraton Duluth hotel. We hosted a family event at the property and everything was fantastic. Jack was excellent to work with on getting our block of rooms reserved. Robyne and her staff did an excellent job of organizing the banquet for our event. The chef did a very nice job... More 

Was this review helpful? Yes
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Barrett_12, Thank you for the kind words regarding your recent stay at the Sheraton Duluth Hotel. We appreciate you taking the time to provide feedback about your experience here. I am so happy to hear you enjoyed your stay with us, and that you were able to connect with our associates. Please come back and visit us again soon.... More 

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 13, 2014

....would be my assessment. Some good points - a few friendly staff, great location - and some bad - terrible parking, unhelpful receptionist. The lobby is a bit dull and dated, but my room on the 3rd floor was pleasant enough, in a pleasant enough sort of way, bar somebody else's clothes hanging in the closet - nil points for... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 18, 2014

Very clean and updated, great location and the parking ramp is easy to get to. If you are going to any of the hospital systems and need a hotel I would stay here. I have also stayed here with my husband and he enjoys this hotel.

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Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014

My husband and I had a wonderful stay at this Sheraton! It's close to the lake walk, restaurants, and shopping! It also has a fabulous gym, pool, and hot tub. The wifi is fast and the beds are very comfortable! I highly recommend this hotel!

Was this review helpful? Yes
Doug B, General Manager at Sheraton Duluth Hotel, responded to this review

Dear sarah A, Thank you for taking the time to post this review, I am glad you enjoyed your time with us. It is great to hear that you took advantage of so much that we have to offer, and we will look forward to welcoming you back during your next visit to Duluth. Warm regards, Doug Bremer General Manager... More 

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Additional Information about Sheraton Duluth Hotel

Address: 301 East Superior Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Duluth Hotel 3.5*
Number of rooms: 147
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Also Known As:
Sheraton Duluth
Duluth Sheraton
Hotel Style:
#8 Family Hotel in Duluth
#10 Business Hotel in Duluth

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