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Sheraton Duluth Hotel

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301 East Superior Street, Duluth, MN 55802
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Sheraton Duluth Hotel
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278 Reviews from our TripAdvisor Community

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Stafford, Virginia
Level Contributor
220 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here 2 nights for a wedding at the Greysalon. The room was nicely updated and spacious. I felt like i was sleeping on a cloud at night. The staff was really nice and helpful. The restaurant we ate at twice and it was very good. The pool is a nice touch as well. I would stay here again.

Helpful?
Thank biandi
Sara Z, Manager at Sheraton Duluth Hotel, responded to this review

Hello Biandi, Thank you for providing feedback regarding your recent stay at the Sheraton Duluth Hotel. I am so pleased you chose to stay with us for a wedding at Greysolon and that you found the hotel to be well-appointed. We look forward to having you back again. Warm Regards, Sara Zeleznikar Assistant General Manager More 

Mankato, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Rooms were clean and comfortable. Very friendly to our dogs. Shuttle driver very helpful on a snowy night. Front desk staff went out of their way to help us get a bigger room (we had an extra travels along that we didn't originally anticipate) when our first room was too small for our needs.

Helpful?
Thank Ryan M
Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Sheraton for a birthday getaway. Wonderful customer service. Wonderful staff. There are a couple of cons, but they are far outweighed by the pros. Lets start with the bad. Cons: Quite a walk from parking to hotel, I suggest unloading out front. Limited animal potty space. No fridge or microwave in standard room. Small pool and... More 

Helpful?
Thank fear_nothing1121
Sara Z, Manager at Sheraton Duluth Hotel, responded to this review

Hello Fear_nothing1121, Thank you for the kind words regarding your stay at the Sheraton Duluth Hotel. I am so happy to hear you enjoyed the service from our staff. You have offered great insights to the pros that the Sheraton Duluth location has to offer our guests. We hope to see you back again. Take care, Sara Zeleznikar Assistant General... More 

Minneapolis, Minnesota
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 29, 2015

We spent a nice two-night weekend here and had no issues whatsoever. The rooms we booked were nice and spacious with the beds being very comfortable; the parking was quick and easy; nice workout room; very pleasant and helpful staff- particularly Josh, Casey and the female blonde bartender in the restaurant as well as Chris at the front desk. We... More 

Helpful?
Thank JulieA2
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello JulieA2, Thank you so much for the kind words regarding your recent stay at the Sheraton Duluth Hotel. I am glad to hear you thought the accommodations and facilities were well-appointed, and that you found the customer service from our team to be enjoyable. We look forward to having you stay with us again. Take care, and we hope... More 

Minneapolis, Minnesota
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 29, 2015

On a family trip to Duluth, we stayed at the Sheraton for a single night. Attached, covered parking was nice (a little bit convoluted to get back and forth, but not terrible) and front desk service was superb. The room was clean, large and had a magnificent, albeit sometimes foggy view, of the lake. I'd definitely stay here again when... More 

Helpful?
Thank saneb-traveler
Rosemount, Minnesota
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

I like this hotel but there is no refrigerator or microwave in the room so plan according. The bar area in the lobby is very nice for a relaxing beverage. Parking is a bit of a walk so plan to drop luggage and anyone that has a little difficulty walking at the front door. There is a 15 minute drop... More 

Helpful?
Thank Mike N
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello Mike N, Thank you for your review of the Sheraton Duluth Hotel. Your feedback will be beneficial to other travelers; I appreciate you passing along those tips! I am glad you enjoyed relaxing in the lobby bar, and we look forward to seeing you back again soon. Thank you again for your feedback! Warm Regards, Sara Zeleznikar Director of... More 

St. Paul
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015

We made a quick trip up from the cities to Duluth this past weekend to celebrate our anniversary. At check in they acknowledged our anniversary and offered us an upgraded lake-view room(perfect view of sunset and sunrise!). The room wasn't ready and would be a few minutes, without skipping a beat they presented us with 2 free drink vouchers for... More 

Helpful?
Thank mcki3
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello mcki3, Thank you for your review of the Sheraton Duluth Hotel. I am pleased to hear you enjoyed your stay with us for your anniversary. Congratulations again to you! We love celebrating milestones with our guests, and I am happy to hear you enjoyed your stay and the service by our staff. Come back and visit us again soon.... More 

Minneapolis, Minnesota
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 5, 2015

We LOVED our stay at the Sheraton, so much so that we extended our trip for a third night. The rooms were large, well appointed, clean, comfortable, and we had a great view of the lake. The staff was excellent and very accommodating, and made it possible for a third nights stay, even when the hotel appeared to be booked... More 

Helpful?
Thank lmarti04
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello lmarti04, Thank you for the kind words regarding your stay at the Sheraton Duluth Hotel. I am so pleased to hear you enjoyed your stay, and you extended for an additional day of rest and relaxation. We look forward to seeing you back again soon. I will be sure to share your great feedback with our team. Take care.... More 

Minneapolis, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 29, 2015

We were visiting Duluth for a special birthday celebration and booked a lake view room well in advance. Prior to our stay I called to verify that we were indeed booked into a lake view room, and I requested and received an email confirming my room reservation. We arrived for check in at 3:00 (published check in time) and were... More 

Helpful?
1 Thank L L
Sara Z, Manager at Sheraton Duluth Hotel, responded to this review

Hello L L, Thank you for taking the time to provide feedback regarding your recent stay at the Sheraton Duluth Hotel. I am sorry you did not receive the room-type you were expecting for your special birthday celebration. Please feel free to contact me directly so I can review the details of your reservation. Additionally, I would enjoy the opportunity... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 27, 2015 via mobile

I stay at hotels all over the country and attitude and service varies based on locale. This property was well appointed and service was great. Everything was exactly how we needed it for our meeting and the rooms were clean, quiet and comfortable. When I next find myself in Duluth I will book here.

Helpful?
Thank Erik M
Sara Z, Manager at Sheraton Duluth Hotel, responded to this review

Hello Erik M, Thank you for the kind words regarding your recent stay at the Sheraton Duluth Hotel. I am so glad to hear you found the property well appointed and you enjoyed our customer service. Additionally, I am happy to hear the meeting space details were in order and that you found the rooms to be clean and comfortable.... More 

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