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Sheraton Duluth Hotel

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301 East Superior Street, Duluth, MN 55802
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Sheraton Duluth Hotel
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255 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

For a Sheraton and a Starwood Hotel, I expected a little better. It was not bad, and the average rating not based on anything they did wrong, but it felt in need of a good sprucing up. The room was also a little disappointing and overlooked the garage. I think there was a little view of the lake but not... More 

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Gillette, Wyoming
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Negatives- #1 Staff - less than courteous #2 charged for items we cancelled and never received ($10 per night for a rollaway) (took two phone calls to get corrected) #3 carpet stains #4 stained bed skirt (obvious and should not have been missed by house keeping) (speaking of things missed by housekeeping.... I found a wedding invite from three weeks... More 

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Duluth, Minnesota
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times and have enjoyed every one of my stays. So much in fact, that I purchased a full bed set from their website because I slept so well! Everything from the box spring, mattress, sheets, pillows, and blanket. The amenities are great and so nice to have a first -class restaurant right off... More 

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Red Wing, Minnesota
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel continues to be in good condition and front desk staff are helpful. They still have not solved the parking issue (the validated parking tickets do not always work). During our stay this time there was a large group of pre-teen girls staying for something soccer related. They were running down the halls, shouting, slamming the doors, etc up... More 

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Swadlincote, United Kingdom
Level Contributor
322 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were at the start of a road trip and this was our first stop. The hotel is central and you can walk to a couple of bars and lots of restaurants. The rooms are large and there is a car park behind the hotel. Park outside the hotel 15 mins wait time checkin take your bags to your room,... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear TheScubaDuo, Thank you for taking time to submit a review of your stay at the Sheraton Duluth Hotel. It looks like you have had so many adventures; I am glad we were a part of your recent road trip! I hope you enjoyed your visit to Duluth, and that you will be back again soon. Safe travels! Warm Regards,... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 10, 2015

This is a well located hotel connected by a skyway to Essentia Hospitals and clinics which is very convenient for families of patients. There are a number of nice restaurants within a quick walk of the hotel. The rooms are comfortable. They are relatively spacious. The linens, pillows, and bed are comfortable. The bathrooms are small. Lakeview rooms are nice.... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear David V, Thank you for taking the time to review your stay at the Sheraton Duluth Hotel. Your feedback will allow us to celebrate the things we did right, and will enable us to make changes to provide better service in the future. I hope you enjoyed your stay, and that you will be back to see us again... More 

Duluth, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

We stayed at our hometown Sheraton last night as part of a little celebration. The location is great for a night on the town. There are several establishments within a block or two that have live music. Lots of downtown shops and the casino are all an easy walk. We stayed in a king-size room on the lake side, beautiful... More 

Was this review helpful? Yes 1
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Jest111, Thank you for thinking of the Sheraton Duluth Hotel as a place to stay to enjoy a night away from home! Thank you for the kind words regarding your stay here. I am so pleased to hear you found the location to be great for enjoying a night out, that you found the accommodations suitable, and our staff... More 

Saint Paul, Minnesota
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 26, 2015

What a difference eight years can make. When the 147-room Sheraton Duluth opened in 2007, it was "the" place to stay in the Twin Ports. Sleek, modern and overlooking Lake Superior, the hotel offered a central location in downtown Duluth from which to explore the North Shore by foot (Duluth's Lake Walk is one block away) or by car. Today,... More 

Was this review helpful? Yes 2
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Allen S, Thank you for taking the time to provide a detailed review of your stay at the Sheraton Duluth Hotel. I appreciate the information, and we will discuss your feedback as a management team. You are correct, 8 years can make a big difference. We are happy to have welcomed many guests over the years, and are looking... More 

Mackay, Australia
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 23, 2015

I stayed at the Duluth Sheraton for one night for business. I arrived late in the evening and was provided with an old room that looked into the garage (didn't know that until I woke up in the morning... hello!!). The room had a strange design but was roomy enough. Bathroom great. This hotel is really in need of a... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Jenallan18, I appreciate you taking the time to provide feedback regarding your stay at the Sheraton Duluth Hotel. We take your comments very seriously, and will use your feedback to improve our overall guest experience. I am so happy you found room service and our breakfast staff to be enjoyable; I will definitely pass along your kind words to... More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 22, 2015

We decided to shop Duluth and have always enjoyed the Sheraton. Sure, the parking is a hassle. But the service and attention to detail have made up for that. Sadly, this was not at all true on our visit. The room was dirty. The carpet was awful. There was litter and dust under the bed. The worst part was the... More 

Was this review helpful? Yes 1
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear 24theopenroad, Thank you for providing a review for your stay at the Sheraton Duluth Hotel. I hope you will consider reaching out to me directly so we can review your reservation and stay? I am available via phone or email: 218-336-2711 or Szeleznikar@sheratonduluth.com. I sincerely apologize for your dissatisfaction with your stay, and I hope to hear from you... More 

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