We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Duluth Hotel

Hotel website
Hotel deals
301 East Superior Street, Duluth, MN 55802
Special Offer
Breakfast for 2 Included
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Duluth Hotel
View Map
Add Photo Write a Review

260 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    113
    87
    36
    14
    10
See reviews for
59
92
18
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (260)
  • Mar-May only
    (53)
  • Jun-Aug only
    (89)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (39)
All months
A TripAdvisor Member
2 of 5 stars Reviewed 3 days ago NEW

We checked in to a "Lakeview" room and we're looking at a brick building. When we asked for a different room, we were given a "Cityview"room on 5th floor looking at a 6 story parking garage. Customer service lacking. Old building with some upgrades. Nice new bedding.

Was this review helpful? Yes
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 1 week ago

I greatly appreciated the manager's ability to book me to stay an extra night considering being fully booked. The problem I have with the hotel is I was charged $219 per night for a room that should be worth $65/night. I expected a room with much higher quality than what I received. No refrigerator, absolutely filthy rugs with stains that... More 

Was this review helpful? Yes
Minnesota
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

We booked this room last minute for a long weekend in Duluth. Since it was Bayfront Blues Festival weekend and Thomas the Tank was in town, rooms in our other 'favorite' hotels were unavailable, so we decided to give the Sheraton a try since they had lakeview rooms. Our stay started with a 20 minute wait to check in; 5... More 

Was this review helpful? Yes
midwest
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 23, 2015

This was a "free" deal (SPG points), so... I suppose if you needed or wanted to be in downtown Duluth, this is a good location. It was fairly convenient to the Lakeshore Walk area around Fitger's. Parking is around back (off 1st St) in what appears to be a public, you pay, parking lot that SD will validate (exit gates... More 

Was this review helpful? Yes
Sarajop, Director of Sales at Sheraton Duluth Hotel, responded to this review

Good morning bohemianparrothead, I appreciate you taking the time to provide feedback regarding your stay with us at the Sheraton Duluth Hotel. In the heart of downtown Duluth we are happy to provide complimentary (validated) parking to our guests in the public city ramp that is attached to the building, and normally the gates are fully operational requiring a validated... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 19, 2015

My husband and I were in Duluth for a wedding. We booked our room under the wedding block as it was right next door to the venue. Check in time is 3, we arrived at 4 and were told that our room wasn't ready and that we could check back in thirty minutes. We told them we had a wedding... More 

Was this review helpful? Yes 2
Sarajop, Director of Sales at Sheraton Duluth Hotel, responded to this review

Good morning Tracy G, I apologize for the inconvenience caused by your room not being ready at check-in time. Room readiness is a focus of ours, and I am truly sorry for how your stay was impacted. Please know this information will be communicated to our team so we can learn from our mistakes and provide better service moving forward.... More 

Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 4, 2015

For a Sheraton and a Starwood Hotel, I expected a little better. It was not bad, and the average rating not based on anything they did wrong, but it felt in need of a good sprucing up. The room was also a little disappointing and overlooked the garage. I think there was a little view of the lake but not... More 

Was this review helpful? Yes
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Jonwal, Thank you for taking the time to review your stay at the Sheraton Duluth Hotel. I am sorry you found the accommodations average, but I am happy to say we are planning to refresh our property in the near future. I hope that you will consider returning to the Sheraton Duluth Hotel, and I hope you will reach... More 

Gillette, Wyoming
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 2, 2015

Negatives- #1 Staff - less than courteous #2 charged for items we cancelled and never received ($10 per night for a rollaway) (took two phone calls to get corrected) #3 carpet stains #4 stained bed skirt (obvious and should not have been missed by house keeping) (speaking of things missed by housekeeping.... I found a wedding invite from three weeks... More 

Was this review helpful? Yes 1
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear BikerDeluxe, Thank you for taking the time to provide feedback regarding your stay at the Sheraton Duluth Hotel. I am sorry to see we did not meet your expectations for your stay. Please consider reaching out to me directly, so I can look into your reservation personally and make sure our team is aware of the cleanliness and service... More 

Duluth, Minnesota
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 30, 2015

I have stayed at this hotel many times and have enjoyed every one of my stays. So much in fact, that I purchased a full bed set from their website because I slept so well! Everything from the box spring, mattress, sheets, pillows, and blanket. The amenities are great and so nice to have a first -class restaurant right off... More 

Was this review helpful? Yes 1
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello Lakejewel, Thank you for taking the time to review the Sheraton Duluth Hotel! I am happy to hear you enjoyed waking up refreshed on our Sheraton Sweet Sleeper and that you purchased a set for your home. Thank you for the kind words regarding our hotel, our amenities, and Restaurant 301. Please come and visit us again soon. Warm... More 

Red Wing, Minnesota
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 29, 2015

The hotel continues to be in good condition and front desk staff are helpful. They still have not solved the parking issue (the validated parking tickets do not always work). During our stay this time there was a large group of pre-teen girls staying for something soccer related. They were running down the halls, shouting, slamming the doors, etc up... More 

Was this review helpful? Yes
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Hello Michelle M, Thank you for taking the time to review your stay at the Sheraton Duluth Hotel. I am very sorry to hear noise was an issue during your stay, but your feedback will allow us to improve our response to these issues. I am happy to hear you found the hotel to be in good condition and that... More 

Swadlincote, United Kingdom
Level Contributor
321 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
4 of 5 stars Reviewed June 7, 2015

We were at the start of a road trip and this was our first stop. The hotel is central and you can walk to a couple of bars and lots of restaurants. The rooms are large and there is a car park behind the hotel. Park outside the hotel 15 mins wait time checkin take your bags to your room,... More 

Was this review helpful? Yes
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear TheScubaDuo, Thank you for taking time to submit a review of your stay at the Sheraton Duluth Hotel. It looks like you have had so many adventures; I am glad we were a part of your recent road trip! I hope you enjoyed your visit to Duluth, and that you will be back again soon. Safe travels! Warm Regards,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (33)
Viewed
Hotel & grounds (3)
Viewed
View from room (4)
Viewed
Bathroom (8)
Viewed
Room/suite (11)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Duluth hotels
0.6 mi away
Comfort Suites Canal Park
0.5 mi away
Holiday Inn & Suites Duluth Downtown
0.5 mi away
The Inn On Lake Superior
Show Prices
Show Prices
Show Prices
1.2 mi away
Park Point Marina Inn
Park Point Marina Inn
#4 of 34 in Duluth
4.5 of 5 stars 167 reviews
2.4 mi away
Residence Inn by Marriott Duluth
0.8 mi away
Radisson Hotel Duluth-Harborview
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay