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Sheraton Duluth Hotel

#14 of 32 Hotels in Duluth
Certificate of Excellence
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301 East Superior Street, Duluth, MN 55802
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Sheraton Duluth Hotel
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Sheraton Duluth Hotel
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250 reviews from our community

Traveler rating
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    85
    33
    11
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a well located hotel connected by a skyway to Essentia Hospitals and clinics which is very convenient for families of patients. There are a number of nice restaurants within a quick walk of the hotel. The rooms are comfortable. They are relatively spacious. The linens, pillows, and bed are comfortable. The bathrooms are small. Lakeview rooms are nice.... More 

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Duluth, Minnesota
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at our hometown Sheraton last night as part of a little celebration. The location is great for a night on the town. There are several establishments within a block or two that have live music. Lots of downtown shops and the casino are all an easy walk. We stayed in a king-size room on the lake side, beautiful... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Jest111, Thank you for thinking of the Sheraton Duluth Hotel as a place to stay to enjoy a night away from home! Thank you for the kind words regarding your stay here. I am so pleased to hear you found the location to be great for enjoying a night out, that you found the accommodations suitable, and our staff... More 

Saint Paul, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What a difference eight years can make. When the 147-room Sheraton Duluth opened in 2007, it was "the" place to stay in the Twin Ports. Sleek, modern and overlooking Lake Superior, the hotel offered a central location in downtown Duluth from which to explore the North Shore by foot (Duluth's Lake Walk is one block away) or by car. Today,... More 

Was this review helpful? Yes 1
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Allen S, Thank you for taking the time to provide a detailed review of your stay at the Sheraton Duluth Hotel. I appreciate the information, and we will discuss your feedback as a management team. You are correct, 8 years can make a big difference. We are happy to have welcomed many guests over the years, and are looking... More 

Mackay, Australia
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 23, 2015

I stayed at the Duluth Sheraton for one night for business. I arrived late in the evening and was provided with an old room that looked into the garage (didn't know that until I woke up in the morning... hello!!). The room had a strange design but was roomy enough. Bathroom great. This hotel is really in need of a... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Jenallan18, I appreciate you taking the time to provide feedback regarding your stay at the Sheraton Duluth Hotel. We take your comments very seriously, and will use your feedback to improve our overall guest experience. I am so happy you found room service and our breakfast staff to be enjoyable; I will definitely pass along your kind words to... More 

Senior Contributor
35 reviews 35 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 22, 2015

We decided to shop Duluth and have always enjoyed the Sheraton. Sure, the parking is a hassle. But the service and attention to detail have made up for that. Sadly, this was not at all true on our visit. The room was dirty. The carpet was awful. There was litter and dust under the bed. The worst part was the... More 

Was this review helpful? Yes 1
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear 24theopenroad, Thank you for providing a review for your stay at the Sheraton Duluth Hotel. I hope you will consider reaching out to me directly so we can review your reservation and stay? I am available via phone or email: 218-336-2711 or Szeleznikar@sheratonduluth.com. I sincerely apologize for your dissatisfaction with your stay, and I hope to hear from you... More 

St. Paul, MN
Reviewer
5 reviews 5 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 21, 2015

Even though this hotel is not on Canal Park, they have shuttles to bring you down there. We went to Bentleyville and the shuttle took us down there and told us where the bus will take us back to our hotel. The staff was very nice and the hotel was very clean. The lobby bar was fun, the bartenders were... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear didi4423, Thank you for taking the time to review the Sheraton Duluth Hotel. I am happy to hear you enjoyed your stay with us. Bentleyville is an amazing display of lights, and I am glad you took advantage of our convenient complimentary shuttle service to get there. I am happy you thought the hotel and bar staff were nice,... More 

Eagan, Minnesota
Top Contributor
96 reviews 96 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 21, 2015

I've been here a couple of times and it's always great. The rooms are comfortable and the staff is gracious. I love the Lake view rooms, even if you have to pay extra for them. Backwater restaurant is the best on that's close!

Was this review helpful? Yes
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear DrummerGelly, Thanks for the kind words regarding your recent stay at the Sheraton Duluth Hotel; I appreciate you taking the time to provide your feedback. I am so happy to hear you found the rooms comfortable, the view of Lake Superior to be worth the upgrade, and the staff to be gracious. Please come back and see us again... More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 17, 2015

The hotel was perfectly located for our event at the Greysolon Ballroom and an easy walk to the lakefront path. Service was awesome - from check-in through check-out everyone was friendly and great. Very dog friendly! Rooms were clean and the beds were incredibly comfortable. Pool and jacuzzi area was disappointing, they were clean but a very blah concrete block... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Traveler 634, Thank you for your review of the Sheraton Duluth Hotel. I am happy to see you enjoyed your time with us, while in town for an event at Greysolon Ballroom. I am so glad to see you found the staff to be friendly, the rooms to be well-appointed, and the hotel to be dog-friendly (we love our... More 

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed March 16, 2015

I stayed here in February for work for a few days. The room was great, nice comfortable bed and a cute little bathroom with French doors and a bathrobe. I was given a room on the club floor which may have accounted for the extra touches. I had room service delivered a couple of times and the food was terrific!... More 

Was this review helpful? Yes
Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Roopa J, Thank you for taking the time to review your stay at the Sheraton Duluth Hotel. I am happy you found the room well-appointed, and that you took advantage of room service with food from our on-site restaurant, Restaurant 301. I hope you visit us again soon; we look forward to welcoming you back. Warm Regards, Sara Zeleznikar... More 

Stillwater, Minnesota
Top Contributor
80 reviews 80 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 8, 2015

This was a quick stay as I arrived at 9pm and departed at 8:30am. This is a nice hotel, although the parking is around back and might be difficult to find if you are not looking for it. Down the skyway, down the elevator and then to the desk to check in. I suggest dropping your luggage at the front... More 

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Sara Z, Director of Sales at Sheraton Duluth Hotel, responded to this review

Dear Marky_Mark_MN, Thank you for taking the time to provide a review of your recent stay at the Sheraton Duluth Hotel. I'm very happy to hear you found the room nicely appointed, and that you enjoyed the complimentary parking in our adjoining covered ramp. Although the walk can be a bit tricky the first time, we are very thankful to... More 

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