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The Inn On Lake Superior

#5 of 34 Hotels in Duluth
Certificate of Excellence
GreenLeadersBronze level
350 Canal Park Drive, Duluth, MN 55802
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1 room 1 guest
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The Inn On Lake Superior
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1,102 Reviews from our TripAdvisor Community

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Traveler rating
    746
    229
    75
    34
    18
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446
324
18
136
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
  • English first
  • Any
English first
  • All months
    (1102)
  • Mar-May only
    (227)
  • Jun-Aug only
    (556)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (141)
All months
Duluth, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I have stayed here several times, our first room had a dirty bathroom, rocks on the sofa and very dusty. Carpet had dirt and food. Second room better, had bugs lots in the light fixture in the bathroom. Asked for towels called twice, they forgot, just not at all impressed. I have always had a clean and wonderful service, for... More 

Was this review helpful? Yes 1
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear Nancy S, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced with the cleanliness of your room and the hallways of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and apologize... More 

Reston, VA
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great Canal Park location for this well-maintained hotel, staffed primarily by friendly students from the university. Lots of families, so the evening s'mores were very popular. (OK, with us too!) Two pools (indoor and outdoor) -- I overheard some complaints at the front desk when the outdoor pool was closed for a private party. Long hallways - we almost needed... More 

Was this review helpful? Yes 1
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear TourTroll, Thanks for posting your great review about our hotel. We're very happy you enjoyed your stay and were happy with our s’mores! We appreciate your business, and I hope we can serve you here again. Sincerely, Carolyn Caskey Front Office Coordinator More 

New York, New York, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean quiet room. Lake view that feels like an ocean view. Free bike rentals to go out on the trails with. Free s'mores hour every evening! Free breakfast! Nice touches like gluten free bread options at breakfast. Staff was really friendly and helpful. Heated rooftop pool. Couldn't ask for much more.

Was this review helpful? Yes
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear Kyle R, Thanks for staying with us and posting your nice review and 5 star rating. I'm glad you had time to enjoy our complimentary bikes and s’mores during your stay! I am pleased that we met your lodging needs; I hope we can serve you here again. Sincerely, Carolyn Caskey Front Office Coordinator More 

White Bear Lake, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Quiet, clean room. Beautiful view of Lake Superior from balcony. Staff were all pleasant and helpful. The only down side was the free breakfast. The food was good, but the atmosphere was crowded and hectic.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear 845Jolenes, Thanks for staying with us! We appreciate your nice comments and 5 star rating. I'm glad you found your room to be quiet and clean and that we met your lodging needs. I will personally pass on your kind words to all our team. I hope we can serve you here again. Sincerely, Carolyn Caskey Front Office Coordinator More 

Grand Rapids, Minnesota
1 review
4 of 5 stars Reviewed 2 weeks ago

Friendly staff. Comfortable bed. There was some mold at base of outside of bathtub (probably due to people not closing curtain properly). Also, I was given a certain rate when I made the reservation for a room with 2 queen beds. When I arrived I was put in a more expensive room and the higher rate was on my bill.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear 464Lauriea, Thank you very much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know found our staff friendly and the bed in your room comfortable. I would like to take a moment to apologize for the cleanliness issue you encountered... More 

Ashby, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel.Room was clean and quiet.Beds were very comfortable.The view of Lake Superior is awesome!The hotel is right on the lake walk.Staff were all happy.The downstairs pool area was a bit dirty,but not too bad.Everything else was clean!

Review collected in partnership with this hotel

Was this review helpful? Yes
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear 550Heidij, Thanks for staying with us and posting your review and 5 star rating. I am pleased to read that you enjoyed your stay with us! It’s great to hear that you found our staff happy and the bed in your guest room comfortable. Thank you for your comments regarding our pool area, I will be sure we are... More 

Buffalo, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location, great staff...wonderful amenities and atmosphere! Hot breakfast, comfy beds, toasty s'mores, CLEAN & QUIET--we've been staying at The Inn on Lake Superior for 15 years and we will be staying ANOTHER 15 :-)

Review collected in partnership with this hotel

Was this review helpful? Yes
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear Abbie L, It was a pleasure to read your recent review of our hotel and we thank you for taking the time to complete it. We are pleased to see that you enjoyed every aspect of the experience here. Thank you for your loyalty, I am thrilled to read that you will be our guest again. Sincerely, Carolyn Caskey... More 

Center City, Minnesota
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great spot! Easy access to the Lake and resturants. It has a pool that is heated and a whirlpool that is great. The rooms are ok, but the beds could be more comfortable. The bathroom was clean, except the shower floor was very, very dirty looking . You need to get the works toilet cleaner... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear Renee R, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and use your comments to make improvements. I would like to apologize for the cleanliness issue in the restroom you encountered; I will share your suggestion with our housekeeping team so we... More 

New Ulm, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

The view of the lake and canal from our balcony was perfect. Kids loved hanging out near hotel and watching ships. You can see see ships leaving from the harbor. The breakfast was simply awesome. The location is perfect as it is a little from the hustle and bustle of the pier but near enough to see and do everything.

Review collected in partnership with this hotel

Was this review helpful? Yes
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear 420Codyh, Thank you very much for sharing your comments about your many visits with us. I am thrilled to read that you and your family were able to catch a ship leaving the harbor, we are lucky to have such a great location. I also am happy to hear that you enjoyed our complimentary breakfast. We really appreciate your... More 

New Brighton, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

No sleep after 430 am ea day. Staff very loud. Also kicked out of outdoor pool at 3 to 7pm Sat as they had rented it to private party. Complained to manager about noise and all I received was ..sorry bout that....for $339 a nite expected more than that. Stayed there many time before and it seemed like things changed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Carolyn C, Front Office Coordinator at The Inn On Lake Superior, responded to this review

Dear DennissC1443OQ, Thank you for staying with us and sharing your review. I'm sorry you were disappointed and offer my apologies for the discomfort and inconvenience you experienced. We'd like the opportunity to make this right and have contacted your directly so we can discuss this personally. I hope we can demonstrate our commitment to your satisfaction. Your support is... More 

Hotel Review Summarization

What travelers say

  • Canal park(15)
  • Very nice(6)
  • Lift bridge(3)
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516 photos of this hotel

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Pool/beach area (15)
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Bathroom (3)
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Amenities (23)
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Double Queen Poolside Room (59)
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King Sofa Lake Room (72)
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King Whirpool Bridge View Room (54)
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Pool (36)
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Restaurants and Bars (27)
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Rooftop Pool (16)
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The Hotel (82)

Management photos: Courtesy of the property manager

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Hotel & grounds (4)
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Business center/function rooms (1)
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Room/suite (3)
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View from room (1)
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Other (10)
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