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Country Inn & Suites By Carlson, Detroit Lakes

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1330 Highway 10 East, Detroit Lakes, MN 56501
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1 room 1 adult
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Country Inn & Suites By Carlson, Detroit Lakes
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76 Reviews from our TripAdvisor Community

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Fort Frances, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 15, 2015

Stayed here for a hockey tournament. Staff was friendly. Hotel is going through renovations and needs the updating. TV was an old fashioned model which had a remote that did not work. Heat in the room was hard to control. There is a pool but it also is in need of some work. There is no restaurant on site but... More 

Helpful?
Thank Tim S
Bismarck
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 13, 2015

Six months is more than enough to renovate a property, but they're not nearly finished yet. It impacts appearance, atmosphere, cleanliness, and possibly health. On top of that, 16 rooms were occupied by a youth hockey team from Canada. Kids playing hockey in the hallway, sent to an activity room, and settled down by bedtime, so we didn't move out.... More 

Helpful?
Thank UPrez
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Detroit Lakes, responded to this review

Thank you for reaching out and writing your review. We apologize for the mess as we continue work on renovating the hotel. We want to ensure that everything goes right, so it is taking a bit longer than it might normally take. We are also sorry to hear about the noise issues you experienced. We understand how important a quiet... More 

Travelers are raving about these Detroit Lakes hotels

Saint Paul, Minnesota
1 review
1 of 5 stars Reviewed December 1, 2015

Was very disappointed and frankly disgusted to walk to our room on the first floor and to see blatant patches of mold all over the hallway walls and ceiling. My husband has asthma, and mold certainly does not help that. Our room was outdated, and although the daily cleaning (sheets, bathroom, etc) seemed to be well kept up, anything beyond... More 

Helpful?
Thank Lindsey F
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Detroit Lakes, responded to this review

Thank you for taking time to write your review. We try to take measures to ensure our guests are unaffected by the renovations, and we regret to hear that we were not successful in doing so. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that the quality of... More 

Colorado Springs, Colorado
Level Contributor
168 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed October 11, 2015

They are in the process of painting and fixing the hotel. The hot tub was out of order. They still charged full price for the rooms. Breakfast was good with many choices. Hot eggs and sausage. Cheese. Boiled eggs. Lots of train noise.

Helpful?
Thank Douglas R
Eden Prairie, Minnesota
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 21, 2015

This is a tired, tired property. It is a freeze-frame of a past life. Worn, dirty, broken, disinterested. It is what all of the other reviews have said. Property is in dire need of a facelift and though it seems one may have started, the process is obviously, painfully slow. Stained mattress on the sofa sleeper, stained furniture, bedding dated,... More 

Helpful?
Thank Sunnynaples1
CarlsonRezidor, Online Support at Country Inn & Suites By Carlson, Detroit Lakes, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations or cleanliness of your room or the facility. We review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More 

Minnesota
Level Contributor
118 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed September 15, 2015

I've stayed at Country Inn and Suites many times before. I don't mind their country home decor look, but this hotel is in serious need of...well everything! The hotel room was circa 1982 with it's incredibly worn comforter and matching curtains. There are mini blinds on the windows so the room was no where near close to having room darkening... More 

Helpful?
Thank babymama
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Detroit Lakes, responded to this review

Thank you for sharing the details of your recent stay. We apologize that your experience was anything less than satisfying. We regret that the condition of your room was disappointing, and we are working diligently in order to improve the satisfaction of our future guests. Please know that your comments are valued, and your suggestions will be used to consider... More 

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