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Country Inn & Suites By Carlson, Coon Rapids, MN

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155 Coon Rapids Boulevard NW, Coon Rapids, MN 55433 (Formerly InnPlace Hotel)
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Country Inn & Suites By Carlson, Coon Rapids, MN
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Country Inn & Suites By Carlson, Coon Rapids, MN
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54 reviews from our community

Traveler rating
    25
    16
    7
    4
    2
See reviews for
25
5
1
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed 5 days ago NEW

Eggs sausage and potatoes you can have biscuits and gravy for you "continental" breakfast. Well staffed pleasant stay pool and hot tub a little on the small side but we would definitely stay there again

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Leslie J, General Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay. Leslie Johnson More 

Cottonwood, Arizona
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly, the property was clean, the bed was comfy, the pool and whirlpool were small, but well-functioning. We were disappointed with one of the breakfasts (the eggs were gritty), but the others were wonderful. We loved having two available newspapers each morning and cookies each evening. There was a brief problem with the internet, but staff apologized... More 

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Des Moines, Iowa
1 review
1 of 5 stars Reviewed 3 weeks ago

The management and most of the staff were rude. If asked a question I was treated like an inconvenience and at the breakfast bar my child asked for pepper and was yelled at. They could not handle being busy! The air condition did not work and when I called for maintenance he came and held his hand in front of... More 

Review collected in partnership with Country Inns & Suites By Carlson

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for reaching out and writing your review. We apologize for the AC issues in your room and for the disappointing service you received from the staff, in regards to service and resolution. We want to make sure our guests are comfortable and receive the best service possible. More 

Eveleth, Minnesota
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 12, 2015

I thought the property was nice and the rooms were nice but I thougtht the service was ok at best. First thing is in the rooms the air conditioning is very loud and you can hear people walking upstairs. Then the toilet would not flush and was make annoying noises, so we had to call the front desk to fix... More 

Was this review helpful? Yes 1
Rochester, Minnesota, United States
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 23, 2015

The beds were cozy, the breakfast delicious, the customer service person from South Carolina, enrolled at the U of M on Sunday 2/22 during the evening was GREAT...But when you pay more for this brand, you expect more. Unfortunately, I was placed outside the ice machine...throughout the night people got ice and it startled me awake every time. Also, someone... More 

Was this review helpful? Yes 1
Leslie J, Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for taking the time the write a review. We are glad you enjoyed the service your received upon check and the overall condition of the hotel. We apologize about the noise and business center issues you experienced. We will have our technician address the issue with the business center immediately. We hope we can give us another try,... More 

Bloomington, Minnesota
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 3, 2015

Checkin in was quick and easy and the staff was very nice. Cookies at checkin. I still like to read a physical newspaper and those were provided so that was a plus for me. The rooms were neat and clean. We were upgraded to a king suite with a separated bedroom from a living area. Microwave and Refrigerator were a... More 

Was this review helpful? Yes 1
Leslie J, General Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay. More 

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed January 7, 2015

To be fair, most of the staff does try to do their best, but this place is not for us. Plaster falling off the wall in the bathroom, broken lights, non-functioning outlets, horrible and pervasive cigarette smell in the hallways, very loud lobby, deferred maintenance everywhere, doors that don't work (had to pull in on door, then work key card,... More 

Was this review helpful? Yes 1
Leslie J, General Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Leslie Johnson General Manager More 

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