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Country Inn & Suites By Carlson, Coon Rapids, MN

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155 Coon Rapids Boulevard NW, Coon Rapids, MN 55433 (Formerly InnPlace Hotel)
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Country Inn & Suites By Carlson, Coon Rapids, MN
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55 Reviews from our TripAdvisor Community

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Traveler rating
    25
    16
    7
    4
    3
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26
5
1
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (55)
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    (11)
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    (13)
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    (9)
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    (22)
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Wing, North Dakota
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

From the outside of this hotel and when you walk in it looks nice. New decor in the lobby and halls. Newly painted doors and bathroom vanities. But once you walk into the non-smoking rooms you automatically smell smoke. The toilets didn't work when flushed and ran all night long. The pool was cloudy and the hot tub was a... More 

Was this review helpful? Yes 2
Leslie J, General Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay and the pool Your comments are valued, and your suggestions will be considered for improvements in the future. To diicuess further, please contact the hotel directly, and ask for . Leslie Johnson More 

Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed May 25, 2015

Eggs sausage and potatoes you can have biscuits and gravy for you "continental" breakfast. Well staffed pleasant stay pool and hot tub a little on the small side but we would definitely stay there again

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Leslie J, General Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay. Leslie Johnson More 

Cottonwood, Arizona
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 15, 2015

The staff was friendly, the property was clean, the bed was comfy, the pool and whirlpool were small, but well-functioning. We were disappointed with one of the breakfasts (the eggs were gritty), but the others were wonderful. We loved having two available newspapers each morning and cookies each evening. There was a brief problem with the internet, but staff apologized... More 

Was this review helpful? Yes 1
Des Moines, Iowa
1 review
1 of 5 stars Reviewed May 4, 2015

The management and most of the staff were rude. If asked a question I was treated like an inconvenience and at the breakfast bar my child asked for pepper and was yelled at. They could not handle being busy! The air condition did not work and when I called for maintenance he came and held his hand in front of... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for reaching out and writing your review. We apologize for the AC issues in your room and for the disappointing service you received from the staff, in regards to service and resolution. We want to make sure our guests are comfortable and receive the best service possible. More 

Eveleth, Minnesota
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 12, 2015

I thought the property was nice and the rooms were nice but I thougtht the service was ok at best. First thing is in the rooms the air conditioning is very loud and you can hear people walking upstairs. Then the toilet would not flush and was make annoying noises, so we had to call the front desk to fix... More 

Was this review helpful? Yes 1
Rochester, Minnesota, United States
Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 23, 2015

The beds were cozy, the breakfast delicious, the customer service person from South Carolina, enrolled at the U of M on Sunday 2/22 during the evening was GREAT...But when you pay more for this brand, you expect more. Unfortunately, I was placed outside the ice machine...throughout the night people got ice and it startled me awake every time. Also, someone... More 

Was this review helpful? Yes 1
Leslie J, Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for taking the time the write a review. We are glad you enjoyed the service your received upon check and the overall condition of the hotel. We apologize about the noise and business center issues you experienced. We will have our technician address the issue with the business center immediately. We hope we can give us another try,... More 

Bloomington, Minnesota
Contributor
11 reviews 11 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 3, 2015

Checkin in was quick and easy and the staff was very nice. Cookies at checkin. I still like to read a physical newspaper and those were provided so that was a plus for me. The rooms were neat and clean. We were upgraded to a king suite with a separated bedroom from a living area. Microwave and Refrigerator were a... More 

Was this review helpful? Yes 1
Leslie J, General Manager at Country Inn & Suites By Carlson, Coon Rapids, MN, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay. More 

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