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GrandStay Hotel & Suites Chaska

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1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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GrandStay Hotel & Suites Chaska
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145 Reviews from our TripAdvisor Community

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Winston Salem, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

I was visiting the area with some friends for concerts, I hadn't stayed in Chaska before but would consider again. This hotel was nice, clean, bed was comfy and quiet. The breakfast was good and the staff was very friendly.

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Helpful?
Thank 970pdel
Minneapolis, Minnesota
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

I stayed here on a business trip, and couldn't believe how gross the place was! There was mold in the shower, and the room and hotel had a general unkept and unclean feeling. However, I got an enormous chuckle out of the ridiculous soap that was in the bathroom. They had taken a bar of Ivory soap and cut it... More 

Helpful?
Thank msbien

Travelers are raving about these Chaska hotels

Chaska, Minnesota
1 review
1 of 5 stars Reviewed December 24, 2015

Hotel was run down, food options were few and ran out, too many other people there for event took over the place. Water was shut off, no towels in pool, water very low. Kitchen has no soap, paper towels etc. Floor had duct tape, fan loud in bath. People children were loud in the halls. Bed was nice

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Helpful?
Thank vickieh689
Owatonna, Minnesota
1 review
3 of 5 stars Reviewed December 22, 2015

It is an older hotel, well located, large comfortable rooms. It had an average breakfast and did not have decaf coffee. The fitness area had inexpensive equipment and was of poor quality. The cost was expensive for what you received.

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Helpful?
Thank Edmund D
Eden Priairie
1 review
3 of 5 stars Reviewed December 7, 2015

The bed was decent and the place was clean but if you are looking for soft water, there is none. The hot water takes forever to get to the kitchen sink. Turn it on before you go to the bathroom and you might have hot water when you are done. Orange juice was almost all water. The electric powered exercise... More 

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Helpful?
Thank Roger T
Buffalo
1 review
2 of 5 stars Reviewed December 4, 2015

I really feel I was mislead.. $160.00 for this room was a letdown! Sorry but I must be truthful. The room with it's issues of shabby fix jobs and mechanical problems that the staff pretty much shrugged off. I do have to say the location is nice..But honestly the only good thing from my stay was the location!

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Helpful?
Thank Lowell L
Janesville
1 review
1 of 5 stars Reviewed October 19, 2015

We stayed here during our Parents weekend for the U of Minn. We were very displeased with the hotel, especially for the nightly rate. The room carpeting needs to be replace, very dirty. There was a huge hole in the bathroom door, and the toilet seat cover was barely attached. The light fixture in the bathroom was full of bugs.... More 

Helpful?
Thank CCorey102015
Mahnomen, Minnesota
1 review
2 of 5 stars Reviewed September 29, 2015

Hotel needs new carpeting, everywhere. The hallways were filthy. Made me feel like the place wasn't taken care of. Over priced for the shape of the guest rooms. I did not have breakfast because I needed something fast. They didn't have a grab and go option. A little disappointing.

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Helpful?
Thank Jennifer K
Redwood City, California
1 review
4 of 5 stars Reviewed September 28, 2015

Needs new carpet in the halls--quite stained. The rooms were very clean, but the appearance of the carpet made you wonder.Overall very nice place to stay. Very friendly and helpful staff. They even brewed a fresh pot of Decaf coffee for us on two mornings. We were thinking that maybe those of us from Calif. only drink Decaf.:-)

Review collected in partnership with this hotel

Helpful?
Thank Patricia F
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 19, 2015 via mobile

This is my new go-to when visiting Valley Fair or the Renaissance Festival. The room was clean, comfortable, and well stocked with a fridge, microwave, and two TVs. I was pleased with the competitive price too. The pictures submitted by management are exactly what you get. Perhaps there's been renovation since some of the older reviews with nasty pictures. I... More 

Helpful?
2 Thank Vjacation
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