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GrandStay Hotel & Suites Chaska

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1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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Best prices for: 1 room 1 guest
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GrandStay Hotel & Suites Chaska
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123 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baton Rouge, Louisiana
3 of 5 stars Reviewed 2 days ago NEW

Staff is fine but facilities are badly in need of upgrade, carpet, paint, etc. It's on a major highway, so nighttime truck traffic is noisy. Scenery is nice. The fitness room lacks treadmills. Though rooms have kitchens, they aren't stocked.

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Oconomowoc, Wisconsin
Level Contributor
6 reviews
2 of 5 stars Reviewed 3 days ago NEW

Telephone system was down for most rooms so a trip to front desk was frequent necessity. Due to lack of staff the front desk often displayed "Back in 10 minutes sign". No luck connecting to wi fi but response was "It should be working". Hate the cheap trick of showing a 4 drawer dresser but the bottom 2 are fakes... More 

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Denver, Colorado
1 review
2 of 5 stars Reviewed 6 days ago NEW

The AC Unit sounded like a Jet Engine, and rattled the walls when it turned on and off. The shower barely worked, and more water came from the bath-filler faucet than the shower head. Pillows were tiny, and bed was uncomfortable. There was no light by the closet, and the bathroom door opened to block the closet, so that light... More 

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Duluth, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very nice hotel. Great location right by the river and riverwalk. Chaka is a beautiful charming town and I plan to return when I have more time to experience more of the town itself. I would recommend this hotel without any qualms.

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Stillwater, Minnesota
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I really wanted to like this place, but wow, there were so many things wrong. On the plus side, the location is good, they have underground parking (which we didn't use, but would be nice in the winter). The breakfast was pretty good & they have a neat little sitting area outside the breakfast area. Now the issues - the... More 

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Fargo
1 review
3 of 5 stars Reviewed 1 week ago

Location was perfect for event we needed to attend. Front desk was friendly and accommodating and let us check in early. Very disappointed there wasn't a treadmill in the gym - doesn't every gym have a treadmill? Carpet throughout hotel was shockingly FILTHY and made me start looking closely at everything...doors, walls, windows all appeared grimy. Room was comfortable but... More 

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Bishop, California
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4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This was a great location for our study of family history but also great for its proximity to the walking path along the river and to old historic Chaska. However, the property itself was a bit tired and in need of a freshening up. The breakfast selections were a bit sub par, in my opinion

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Winona, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

Rooms cleaned by 5 vs 3pm, no working room door locks, poorly ventilated pool area, processed carbohydrates for breakfast, and staff roll there eyes at multiple patrons. Grateful for the availability..

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Columbus, Wisconsin
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Will be looking for other accommodations... Tried here 2/times...not good. The staff is awesome and breakfast is awesome, the rooms that I have stayed in all had issues with no resolution.............

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Saint Louis, Missouri
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This property used to be a Best Western - nice transition. Great setting by the river. We learned if you have 'elephants' in the room above they CAN do something at the desk. Great food - park inside if you can!

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