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All 4 Chaska hotels

GrandStay Hotel & Suites Chaska

2.5 of 5 Hotel   |   1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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Ranked #2 of 4 Hotels in Chaska
A recent review
5 of 5 stars reviewed 3 weeks ago
troywl Chippewa Falls, Wisconsin
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100 reviews from our community

Traveler rating
    48
    23
    11
    5
    13
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46
10
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chippewa Falls, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We usually stay here for the Minnesota Renaissance Festival. The location is wonderful (only a few minutes away from the fest), the staff is very friendly, and the rooms are spacious. All in all a great place to stay.

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Jersey City, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed at your hotel about 2 weeks ago for 2 nights and it was a wonderful experience. When asked for pillows and blankets they were brought up. The Front desk was very helpful with directions to great places to dine and sites to see. I was also impressed that they knew me by name, they made it feel like... More

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Tampa, Florida
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We recently spent the weekend for a wedding and were treated so special from the moment we walked in the door till the time we left. I had forgotten a few items in the room and even the phone call after the stay was pleasant and accommodating. I worked for a high end hotel for 20 years and this may... More

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you so much for your review! We are very happy to hear you enjoyed your stay, and that you can compare our service to a 5 star hotel! We appreciate all our guests and take pride in what we do. We hope you can visit us again! More

Osakis, Minnesota
1 review
5 of 5 stars Reviewed September 14, 2014

We were warmly welcomed, our stay was comfortable And the staff was accomodating and helpful Breakfast was delicious and so much to Choose from; we also needed help with directions to get to a siblings wedding and some maps were printed off for us at the front desk.AAA+

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Osakis
2 reviews
5 of 5 stars Reviewed August 28, 2014

With a large family and children of varying ages, it is difficult for us to find a hotel that will accommodate all of us. We found that at this hotel. All of the staff we so friendly and greeted us all throughout our vacation. The manager was so professional and friendly, she approached us on numerous occasions during our stay... More

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you for taking the time to write a review. We're glad our large suites can accommodate your family! With so many people, it's hard to decide on a good breakfast in the morning, and I'm happy you enjoyed our assortment of foods. We look forward to your visit next month! More

Chaska, Minnesota
1 review
5 of 5 stars Reviewed August 22, 2014

This is the best place ever. We come here every year for the Ren Festival. They are always polite and courteous at the front desk and the shuttle service is wonderful. It has a nice pool and a great seating area outdoors. The breakfast is wonderful, waffles and other hot entries. What more can a person want?

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Dear Gail, Thank you so much for your review! We love seeing you every year for the Renaissance Festival and look forward to next time. Thank you for your loyalty! More

Saint Cloud, Minnesota
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 16, 2014

This hotel has dark rooms with not enough lighting. It is definitely showing wear cigarette burns in the drapes(non smoking hotel) and other wear items. Service is fair at best, workers not friendly and they don't have enough pillows in the hotel. The beds are hard and some of the heating/cooling systems don't match room design. We won't be back.

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Dear Scott, Thank you for taking the time to write a review on our property. I'm so sorry to hear you did not enjoy your stay. I do want to let you know we are about to do some renovations to our hotel, and our drapery will be installed next week! We will evaluate and implement new training where it's... More

Alexandria, Minnesota
1 review
5 of 5 stars Reviewed August 11, 2014

My family and I recently stayed at the Grand Stay Hotel in Chaska and we were Rey pleased with the accomadations. The staff at the hotel were extremely pleasent and helpful, the rooms were very clean and comfortable. I would recommend this hotel for anyone who's staying in that area. I will aboslutely book this hotel the next time we... More

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Dear David, Thank you so much for taking the time to write us a review! We appreciate your feedback, and it helps us to continue our hardworking service. We look forward to your next visit! More

Maple Grove, Minnesota
1 review
5 of 5 stars Reviewed August 7, 2014

My husband and I were in town to visit some family in the area and we stayed at the GrandStay for the weekend. Clean hotel and room, very friendly and knowledgeable staff, and we had delicious cinnamon waffles for breakfast! Overall a very satisfying visit. We will definitely be back!

Was this review helpful? Yes
Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you so much for your review on our property. We're happy you liked the waffles! You'll be happy to know we have added in an additional seasonal flavor of waffles now for you to enjoy! We hope to see you again soon! More

Marshall, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 5, 2014

I have stayed in many hotels due to my work, but only a few stand out as a great service and value. Grandstay Chaska has really earned it's name!!! I have held meetings,conducted interviews and have just stayed for leisure and grandstay works well for all occations

Was this review helpful? Yes
Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you for your positive feedback! We're happy we're able to meet all your needs while visiting Chaska, and we enjoy having you as a guest. See you next time! More

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Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
Phone Number:
Location: United States > Minnesota > Chaska
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
Number of rooms: 82
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Also Known As:
Best Western Chaska
Chaska Best Western

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