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GrandStay Hotel & Suites Chaska

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1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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GrandStay Hotel & Suites Chaska
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GrandStay Hotel & Suites Chaska
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110 reviews from our community

Traveler rating
    52
    24
    14
    6
    14
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52
13
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (22)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (21)
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Washburn, Wisconsin
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very convenient when we are in town to visit our daughter and her family and she doesn't have enough room for everyone that is visiting. Location was quiet and easy to get to and from our daughter's house in Chaska.

Review collected in partnership with this hotel

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Kansas City, Kansas
1 review
1 of 5 stars Reviewed 1 week ago

I had originally contacted GrandSay in Chaska to book a large number of rooms for a wedding. I made an appointment to take a tour - the woman in charge of large reservations didn't even show up and she had someone "fill-in". I told the "fill-in" that I'd like to reserve the rooms - he wrote it on a Post-It... More 

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Lincoln, NE
1 review
2 of 5 stars Reviewed 1 week ago

Stayed because of location and pictures online but was disappointed in cleanliness and overall service. No maid service for a 2 night stay with 5 members of my family. Will not be staying there next time.

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Hartford, South Dakota
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

Stayed here for one night. Total of 4 rooms for four couples. Was clean enough. Could stand some updating, like new carpet. One of the rooms had a kitchen but was not stocked with dishes/utensils/towels, etc., so apparently not supposed to use it. Rooms are good size. Was expecting it to be a little nicer for a GrandStay. Gentleman at... More 

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Fairmont, MN
1 review
3 of 5 stars Reviewed 1 week ago

distressed with the reservation mix up when the hotel does not even have the number of suites requested let alone the fact that one was rented for an extended time period. We likely will not be staying here again. The night clerk was very non responsive.

Review collected in partnership with this hotel

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Leesburg, GA
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at Grand Stay twice in 7 months while visiting family. It is in a beautiful location along the river in Chaska with easy access to walking paths, downtown shops and eateries and a couple miles from other popular venues. I will stay every time. Very clean and all the staff very friendly!

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West Des Moines, Iowa
1 review
3 of 5 stars Reviewed March 3, 2015

Everything was fine except for the loud heater. Most people would have asked for another room but we were tired and just went to bed. Will not stay there again unless there is an assurance of some kind of resolution.

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Columbus, Wisconsin
1 review
4 of 5 stars Reviewed February 17, 2015

Kitchen poorly equipped and dishwasher wasn't even hooked up! The rest of the hotel and room and staff were great. We chose the room with the kitchen so the 4 of us could eat in and cost us a lot on food to save for other things to do.

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Freeport, Illinois
1 review
5 of 5 stars Reviewed February 15, 2015

The staff was very courteous and helpful. The room was comfortable, and the complimentary breakfast was good. The inside parking was much appreciated since it was below zero. We also enjoyed Tommy's Malt Shop.

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1 review
5 of 5 stars Reviewed December 17, 2014

I recently stayed here and had a very good experience with this hotel. The rooms are spacious and clean. The pool area was well kept and the underground heated parking was a nice surprise. It was great to be able to get to my car to unload it without having to go outside. This is especially nice in the winter.... More 

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