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GrandStay Hotel & Suites Chaska

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1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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GrandStay Hotel & Suites Chaska
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GrandStay Hotel & Suites Chaska
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127 Reviews from our TripAdvisor Community

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Traveler rating
    55
    26
    21
    9
    16
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63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (127)
  • Mar-May only
    (24)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (21)
All months
Biwabik, Minnesota
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Lots of potential and great location. Hostess was very friendly and helpful. Room size was great. Common areas throughout were very dirty. Trash was not emptied in several areas inside and out during our stay. Exterior areas would be great but not kept up. Needs attention both in maintenance and housekeeping. Hot tub aerator out of service.

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Bemidji, Minnesota
1 review
3 of 5 stars Reviewed 5 days ago NEW

Better than most in the area. Central location was nice and easy to get to everything. You can walk to most everything and paved paths were nice. The outdoor patio with grills is something not seen at most locations.

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Moorhead, Minnesota
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Like other reviewers have stated the property is tired and in need of repair. The first room we had the air conditioner didn't work. We're were moved to another room and the toilet didn't flush because the flush valve was bad and the flapper didn't seal. We had to fill the garbage in the tub and dump the water into... More 

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Spearfish, South Dakota
1 review
3 of 5 stars Reviewed 4 weeks ago

Breakfast was not kept up and empty tables and counters were dirty. No hot water as of 6AM and by checkout water was just luke warm. Staff is friendly but hotel has gone downhill since we stayed there several years ago.

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Baton Rouge, Louisiana
3 of 5 stars Reviewed 4 weeks ago

Staff is fine but facilities are badly in need of upgrade, carpet, paint, etc. It's on a major highway, so nighttime truck traffic is noisy. Scenery is nice. The fitness room lacks treadmills. Though rooms have kitchens, they aren't stocked.

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Oconomowoc, Wisconsin
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Telephone system was down for most rooms so a trip to front desk was frequent necessity. Due to lack of staff the front desk often displayed "Back in 10 minutes sign". No luck connecting to wi fi but response was "It should be working". Hate the cheap trick of showing a 4 drawer dresser but the bottom 2 are fakes... More 

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Travelers are raving about these Chaska hotels

Denver, Colorado
1 review
2 of 5 stars Reviewed 4 weeks ago

The AC Unit sounded like a Jet Engine, and rattled the walls when it turned on and off. The shower barely worked, and more water came from the bath-filler faucet than the shower head. Pillows were tiny, and bed was uncomfortable. There was no light by the closet, and the bathroom door opened to block the closet, so that light... More 

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Duluth, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 29, 2015

Very nice hotel. Great location right by the river and riverwalk. Chaka is a beautiful charming town and I plan to return when I have more time to experience more of the town itself. I would recommend this hotel without any qualms.

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Stillwater, Minnesota
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 29, 2015

I really wanted to like this place, but wow, there were so many things wrong. On the plus side, the location is good, they have underground parking (which we didn't use, but would be nice in the winter). The breakfast was pretty good & they have a neat little sitting area outside the breakfast area. Now the issues - the... More 

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Fargo
1 review
3 of 5 stars Reviewed June 29, 2015

Location was perfect for event we needed to attend. Front desk was friendly and accommodating and let us check in early. Very disappointed there wasn't a treadmill in the gym - doesn't every gym have a treadmill? Carpet throughout hotel was shockingly FILTHY and made me start looking closely at everything...doors, walls, windows all appeared grimy. Room was comfortable but... More 

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