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GrandStay Hotel & Suites Chaska

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1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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20% off a 2 Night Stay
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1 room 1 guest
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GrandStay Hotel & Suites Chaska
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131 Reviews from our TripAdvisor Community

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Traveler rating
    55
    27
    22
    10
    17
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66
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8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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    (24)
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    (33)
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    (21)
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Sioux Falls, South Dakota
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Was really looking forward to coming back to home town and staying in a relaxing modern hotel. This is not the place. Air conditioner was very loud and had disturbing rattle to it. The king suite we had for a long weekend had a strange arrangement of the bed in the front room and sitting area in the back, so... More 

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Chaska, Minnesota
1 review
2 of 5 stars Reviewed 4 days ago NEW

The staff was friendly and helpful, but desk receptionist dressed like she was sitting at home. Bed spread was full of stains headboard had fallen out of the wall. Room smelt smokey, air conditioner didn't cool because filter was plug with dust. Needed a little more attention to cleaning.

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Travelers are raving about these Chaska hotels

A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago

When we checked in, we had a few issues with the room, but all were promptly and happily remedied when we brought them up. Cosmetically, the hotel needs updating. The breakfast can use more healthy options. The staff is always cheerful, professional and willing to accomodate you.

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Was this review helpful? Yes 1
Dickinson, North Dakota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We recommended our Guests to stay her for our Wedding reception. They lost two reservations for our guests visiting from TX and ND then were too full to accommodate them so they stayed at my parents house. Emailed several times with the hotel before the reception about how my Groom and I would need to access our room by 3pm... More 

Was this review helpful? Yes 1
Biwabik, Minnesota
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Lots of potential and great location. Hostess was very friendly and helpful. Room size was great. Common areas throughout were very dirty. Trash was not emptied in several areas inside and out during our stay. Exterior areas would be great but not kept up. Needs attention both in maintenance and housekeeping. Hot tub aerator out of service.

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Bemidji, Minnesota
1 review
3 of 5 stars Reviewed 4 weeks ago

Better than most in the area. Central location was nice and easy to get to everything. You can walk to most everything and paved paths were nice. The outdoor patio with grills is something not seen at most locations.

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Moorhead, Minnesota
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 12, 2015

Like other reviewers have stated the property is tired and in need of repair. The first room we had the air conditioner didn't work. We're were moved to another room and the toilet didn't flush because the flush valve was bad and the flapper didn't seal. We had to fill the garbage in the tub and dump the water into... More 

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Spearfish, South Dakota
1 review
3 of 5 stars Reviewed July 7, 2015

Breakfast was not kept up and empty tables and counters were dirty. No hot water as of 6AM and by checkout water was just luke warm. Staff is friendly but hotel has gone downhill since we stayed there several years ago.

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Baton Rouge, Louisiana
1 review
3 of 5 stars Reviewed July 5, 2015

Staff is fine but facilities are badly in need of upgrade, carpet, paint, etc. It's on a major highway, so nighttime truck traffic is noisy. Scenery is nice. The fitness room lacks treadmills. Though rooms have kitchens, they aren't stocked.

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Oconomowoc, Wisconsin
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 4, 2015

Telephone system was down for most rooms so a trip to front desk was frequent necessity. Due to lack of staff the front desk often displayed "Back in 10 minutes sign". No luck connecting to wi fi but response was "It should be working". Hate the cheap trick of showing a 4 drawer dresser but the bottom 2 are fakes... More 

Was this review helpful? Yes 1
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