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GrandStay Hotel & Suites Chaska

2.5 of 5 1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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GrandStay Hotel & Suites Chaska
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GrandStay Hotel & Suites Chaska
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104 reviews from our community

Traveler rating
    50
    24
    12
    5
    13
See reviews for
48
11
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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West Des Moines, Iowa
1 review
3 of 5 stars NEW

Everything was fine except for the loud heater. Most people would have asked for another room but we were tired and just went to bed. Will not stay there again unless there is an assurance of some kind of resolution.

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Columbus, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

Kitchen poorly equipped and dishwasher wasn't even hooked up! The rest of the hotel and room and staff were great. We chose the room with the kitchen so the 4 of us could eat in and cost us a lot on food to save for other things to do.

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Freeport, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was very courteous and helpful. The room was comfortable, and the complimentary breakfast was good. The inside parking was much appreciated since it was below zero. We also enjoyed Tommy's Malt Shop.

Review collected in partnership with this hotel

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1 review
5 of 5 stars Reviewed December 17, 2014

I recently stayed here and had a very good experience with this hotel. The rooms are spacious and clean. The pool area was well kept and the underground heated parking was a nice surprise. It was great to be able to get to my car to unload it without having to go outside. This is especially nice in the winter.... More 

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Chippewa Falls, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

We usually stay here for the Minnesota Renaissance Festival. The location is wonderful (only a few minutes away from the fest), the staff is very friendly, and the rooms are spacious. All in all a great place to stay.

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Jersey City, New Jersey
1 review
5 of 5 stars Reviewed September 23, 2014

I stayed at your hotel about 2 weeks ago for 2 nights and it was a wonderful experience. When asked for pillows and blankets they were brought up. The Front desk was very helpful with directions to great places to dine and sites to see. I was also impressed that they knew me by name, they made it feel like... More 

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Tampa, Florida
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 16, 2014

We recently spent the weekend for a wedding and were treated so special from the moment we walked in the door till the time we left. I had forgotten a few items in the room and even the phone call after the stay was pleasant and accommodating. I worked for a high end hotel for 20 years and this may... More 

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you so much for your review! We are very happy to hear you enjoyed your stay, and that you can compare our service to a 5 star hotel! We appreciate all our guests and take pride in what we do. We hope you can visit us again! More 

Osakis, Minnesota
1 review
5 of 5 stars Reviewed September 14, 2014

We were warmly welcomed, our stay was comfortable And the staff was accomodating and helpful Breakfast was delicious and so much to Choose from; we also needed help with directions to get to a siblings wedding and some maps were printed off for us at the front desk.AAA+

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Osakis
2 reviews
5 of 5 stars Reviewed August 28, 2014

With a large family and children of varying ages, it is difficult for us to find a hotel that will accommodate all of us. We found that at this hotel. All of the staff we so friendly and greeted us all throughout our vacation. The manager was so professional and friendly, she approached us on numerous occasions during our stay... More 

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you for taking the time to write a review. We're glad our large suites can accommodate your family! With so many people, it's hard to decide on a good breakfast in the morning, and I'm happy you enjoyed our assortment of foods. We look forward to your visit next month! More 

Chaska, Minnesota
1 review
5 of 5 stars Reviewed August 22, 2014

This is the best place ever. We come here every year for the Ren Festival. They are always polite and courteous at the front desk and the shuttle service is wonderful. It has a nice pool and a great seating area outdoors. The breakfast is wonderful, waffles and other hot entries. What more can a person want?

Was this review helpful? Yes
Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Dear Gail, Thank you so much for your review! We love seeing you every year for the Renaissance Festival and look forward to next time. Thank you for your loyalty! More 

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Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
Phone Number:
Location: United States > Minnesota > Chaska
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
Number of rooms: 82
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Also Known As:
Best Western Chaska
Chaska Best Western

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