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All 4 Chaska hotels

GrandStay Hotel & Suites Chaska

2.5 of 5 Hotel   |   1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
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69%
Ranked #2 of 4 Hotels in Chaska
A recent review
5 of 5 stars reviewed 2 days ago
car277 Tampa, Florida
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98 reviews from our community

Traveler rating
    46
    23
    11
    5
    13
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45
9
8
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Tampa, Florida
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We recently spent the weekend for a wedding and were treated so special from the moment we walked in the door till the time we left. I had forgotten a few items in the room and even the phone call after the stay was pleasant and accommodating. I worked for a high end hotel for 20 years and this may... More

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Osakis, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were warmly welcomed, our stay was comfortable And the staff was accomodating and helpful Breakfast was delicious and so much to Choose from; we also needed help with directions to get to a siblings wedding and some maps were printed off for us at the front desk.AAA+

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Osakis
2 reviews
5 of 5 stars Reviewed 3 weeks ago

With a large family and children of varying ages, it is difficult for us to find a hotel that will accommodate all of us. We found that at this hotel. All of the staff we so friendly and greeted us all throughout our vacation. The manager was so professional and friendly, she approached us on numerous occasions during our stay... More

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Chaska, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the best place ever. We come here every year for the Ren Festival. They are always polite and courteous at the front desk and the shuttle service is wonderful. It has a nice pool and a great seating area outdoors. The breakfast is wonderful, waffles and other hot entries. What more can a person want?

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Saint Cloud, Minnesota
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel has dark rooms with not enough lighting. It is definitely showing wear cigarette burns in the drapes(non smoking hotel) and other wear items. Service is fair at best, workers not friendly and they don't have enough pillows in the hotel. The beds are hard and some of the heating/cooling systems don't match room design. We won't be back.

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Alexandria, Minnesota
1 review
5 of 5 stars Reviewed August 11, 2014

My family and I recently stayed at the Grand Stay Hotel in Chaska and we were Rey pleased with the accomadations. The staff at the hotel were extremely pleasent and helpful, the rooms were very clean and comfortable. I would recommend this hotel for anyone who's staying in that area. I will aboslutely book this hotel the next time we... More

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Maple Grove, Minnesota
1 review
5 of 5 stars Reviewed August 7, 2014

My husband and I were in town to visit some family in the area and we stayed at the GrandStay for the weekend. Clean hotel and room, very friendly and knowledgeable staff, and we had delicious cinnamon waffles for breakfast! Overall a very satisfying visit. We will definitely be back!

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Marshall, Minnesota
2 reviews
5 of 5 stars Reviewed August 5, 2014

I have stayed in many hotels due to my work, but only a few stand out as a great service and value. Grandstay Chaska has really earned it's name!!! I have held meetings,conducted interviews and have just stayed for leisure and grandstay works well for all occations

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you for your positive feedback! We're happy we're able to meet all your needs while visiting Chaska, and we enjoy having you as a guest. See you next time! More

Northwest Chicago Suburb
Contributor
13 reviews 13 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 21, 2014

I stayed at this property for 3 nights and was appalled by how dirty and poorly managed this place was. The planters by the elevators were filled with cigarette butts and straws, the trashcans were overflowing just outside the lobby to greet you, the patio was strewn with dead leaves, the hallway carpeting was dirty and stained and the overall... More

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Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you for writing a review. I appreciate your feedback and am so sorry to hear of the inconveniences you experienced during your recent stay with us. We are taking the appropriate steps to ensure all our guests enjoy their stay at our hotel, and I hope you'll give us another chance to serve you in the future. More

1 review
5 of 5 stars Reviewed July 18, 2014

Staying at the GrandStay Hotel was an experience I will forever remember. The staff was helpful and extremely welcoming. My questions were answered and I felt like more than a guest; I felt like a real person not an inconvenience. Besides being extremely helpful the entire staff was very friendly and kind. I was impressed with cleanliness of the building... More

Was this review helpful? Yes
Heather M, General Manager at GrandStay Hotel & Suites Chaska, responded to this review

Thank you for writing a review and for your feedback. We appreciate your loyalty and are happy to hear you enjoyed your stay! More

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Additional Information about GrandStay Hotel & Suites Chaska

Address: 1 River Bend Place, Chaska, MN 55318-3302 (Formerly Best Western)
Phone Number:
Location: United States > Minnesota > Chaska
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Hotel & Suites Chaska 2.5*
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Also Known As:
Best Western Chaska
Chaska Best Western

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