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All 4 Chanhassen hotels

Country Inn & Suites by Carlson - Chanhassen

2.5 of 5 Hotel   |   591 West 78th Street, Chanhassen, MN 55317
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89%
Ranked #2 of 4 hotels in Chanhassen
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed October 8, 2012
The_Amusing_Muse Arena, Wisconsin
  • Reviews (137)
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  • Room tips (26)
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137 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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There are newer reviews for Country Inn & Suites by Carlson - Chanhassen
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Arena, Wisconsin
Top Contributor
66 reviews 66 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 8, 2012

I read numerous reviews before booking this hotel and I'm happy to report that our experience was good. Our room was fairly chilly upon our arrival, but it quickly heated up once we'd turned up the thermostat. We had a King Suite, and left the door open to the "living area" of the room as we had no one else... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you so much for your kind comments about our hotel. We take great pride in constant improvement of the hotel and our services. I will be sure to bring up the shower curtain issue with our Executive Housekeeper so we can begin to address the issue. I will also make sure we look into the thermostat within the fitness... More

Elk River
1 review
5 of 5 stars Reviewed September 15, 2012

Stayed there after my friends son's wedding and it was wonderful. Wish I would have been able to stay longer. The room and the staff are fantastic. My room was like a small apartment, without a kitchen. Loved it. Very comfortable. If they add recliners to the room instead of the easy chairs, I might have to move in.

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for staying with us and we are always happy to have our guests enjoy their stay so much that they might move in. I will be sure to pass on your comment to Carlson team for future renovations regarding the recliner option in our suites. We look forward to welcoming you back the next time you visit the... More

Mankato, Minnesota
1 review
5 of 5 stars Reviewed September 12, 2012

My husband and I always choose CIS at Chanhassen when we are having a relaxing weekend away. The staff is welcoming and friendly. It is a modern, quiet, and clean hotel. The one bed suite is deluxe with two separate rooms. We enjoy the spacious breakfast area with ample seating in an adjoining room. The location of this hotel on... More

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Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for choosing our hotel as your preferred option whenever you travel to the area. It is always so nice to hear the great things that our guests enjoy about our hotel. We hope that you will stay with us the next time your travels bring you to Chanhassen. Be sure to see the next show at the Chanhassen... More

Indiana
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 4, 2012

Stayed 4 days at this location for a wedding. Had a mishap with a room sprinkler head that poured water into our room and got all the wedding clothes wet. Totally our fault - not hotel. Lynn was excellent at getting the flower girl dress dried and mom and dads clothes dry also. Only had to go buy new shoes.... More

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Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

We are glad to hear that even after the emergency situation that you had a great weekend and enjoyed yourself at the wedding. We will look forward to seeing your family again the next time your travels bring you to the Twin Cities area. Sincerely, Lyn Kaczmarek, CHSP Director of Sales More

Noblesville, Indiana
1 review
5 of 5 stars Reviewed August 31, 2012

Just like James Brown is the hardest working man in show business, at least he was before he died; the maids at this hotel are the hardest working in the hotel business. They still have turn down service and morning room refresh. The vacuum is always going down the hallway and i felt the place was clean and homey. The... More

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Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for noticing the entire staff's dedication to the hotel - we will be sure to pass on your kind comments to the entire team. When we renovated the hotel we kept the unique antique pieces and the display with the Chanhassen Dinner Theatre pieces to help our hotel keep that touch of home. We look forward to having... More

Clark, New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 30, 2012

Having spent the previous night in a hotel with screaming kids running around, I was grateful for the quiet, modern and spacious surrounding s of my one bed roomed suite. Two TVs, fridge, microwave, sofa and a king bed in a separate room. Only two issues for me, one was that the a/c unit was in the bedroom with the... More

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for reviewing our hotel and we are happy to hear that you were able to enjoy a quiet evening at our property. Thank you for bringing the bed frame issue to our attention, if you would like to email me privately to let me know what room you were in so we can check into it. Thank you... More

Henderson, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2012

The hotel was nice, the front desk was extremely helpful. The walls were paper thin. I could hear lots of noise coming from the room next door. I'm not sure why I must use 200 characters minimun but I'll play along.

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for taking the time to review our hotel. We appreciate you letting us know about your experience while staying with us. I hope that you let the front desk know about the noise concern so we could take care of the issue that evening. We will look forward to having you stay with us again and please let... More

Hibbing, Minnesota
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 20, 2012

My family and I stayed here the weekend of August 18th. The room were very clean, quiet and comfortable. They had your typical warm/cold complimentary breakfast. It was within walking distance of Buffalo Wild Wings, Applebees, Target, Chanhassen Dinner Theatre, movie theatre and a lot more. The bar/lounge is nothing, and had a terrible odor in it. The service was... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for your positive review about our hotel. We are so glad that your family was able to enjoy the weekend away. We will look forward to seeing you again the next time you visit the Twin Cities. Sincerely, Lyn Kaczmarek, CHSP Director of Sales More

Saint Louis, Missouri, USA
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 18, 2012 via mobile

First impression was not good, as there were large crumbs on the floor (clearly some Doritos & crackers) by one bed. Either the cleaning staff forgot to vaccuum, or they left the mess. Once I removed the mess, though, the room was quite nice. The room was large, pillow top beds were perfection, staff was friendly, breakfast was tastier than... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for the review of our hotel. We appreciate the feedback and we will be sure to share it with our entire team. I am happy that you were able to utilize our fitness center along with enjoying our other amenities including our complimentary corporate shuttle service during the week. We will look forward to having you stay with... More

NY
Top Contributor
112 reviews 112 reviews
47 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed August 7, 2012

Overall, OK if I'm being generous. Read on. First off, the gentleman that works the desk days is AWESOME. When he helped me (on more than one occasion) - I thought - wow, this is what all hotel desk folks should be like. So - Country Inn - you have a gem in him - hold on to him as... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for your comments regarding the hotel. We will use your comments and work together as a management team with our associates to improve the hotel. We hope that the next time you visit Chanhassen you will give us the opportunity to show you how we have improved. Sincerely, Lyn Kaczmarek, CHSP Director of Sales More

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Additional Information about Country Inn & Suites by Carlson - Chanhassen

Address: 591 West 78th Street, Chanhassen, MN 55317
Phone Number:
Location: United States > Minnesota > Chanhassen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites by Carlson - Chanhassen 2.5*
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Also Known As:
Country Inn & Suites By Carlson _ Chanhassen Hotel Chanhassen
Country Inn And Suites By Carlson _ Chanhassen
Country Hotel By Carlson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We'll have you saying "I Love this Country" after you stay with the Country Inn & Suites By Carlson, Chanhassen, MN. Our newly renovated, award winning hotel is pleased to provide our guests with the highest quality of service along with spacious and comfortable gueatrooms and suites. We are located within walking distance to the world famous Chanhassen Dinner Theatre along with a variety of restaurants, shopping and entertainment in downtown Chanhassen. Our guests enjoy our complimentary "Be Our Guest" hot breakfast buffet, indoor pool, fitness center, High Timber Lounge and complimentary weekday shuttle service to local companies including Emerson/Rosemount, Supervalu, General Mills, Lifetime, Snap Fitness, LSS Data, Eaton, Exlar, Entegris and others within a 5 mile radius of the hotel. Our High Timber Conference Center offers meeting space able to host meetings and events from 5 to 100 people with catering available also. We look forward to welcoming you to the Country Inn & Suites Chanhassen, MN and having you say "I love this Country"! ... more   less 
Number of rooms
122

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