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All 4 Chanhassen hotels

Country Inn & Suites by Carlson - Chanhassen

2.5 of 5 Hotel   |   591 West 78th Street, Chanhassen, MN 55317
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88%
Ranked #2 of 4 hotels in Chanhassen
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
  • Overview
  • Reviews (140)
  • Photos (38)
  • Amenities
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  • Room tips (26)
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140 people have reviewed this hotel

Traveler rating
    98
    26
    8
    4
    4
See reviews for
52
33
6
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Bettendorf, Iowa
2 reviews
2 of 5 stars Reviewed 1 week ago

We stayed there last weekend and the place was booked full Saturday night with 3 weddings. The breakfast service Sunday was atrocious. For the last two hours there was essentially no hot food, out of coffee, very slow replenishment of everything else. If you didn't want toast or a waffle, there was little to choose from. The two employees on... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Tom, We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your feedback gives us the opportunity to correct these deficiencies we have in our service. We have already taken steps to improve service... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Friendly, clean, comfortable and amazing staff. Had a great experience and will go again when in town. Thank you. We loved the pool and the eatng area. Plus the staff always said hi and smiled and were super nice to our children.

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Michele, We are so happy to hear that you enjoyed your stay with us! We look forward to having you stay with us again the next time your travels bring you to Chanhassen! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Rochester, Minnesota
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many times, and really enjoy getting to know the staff. They are all friendly, and go the extra to make sure guests are accommodated! They have even offered to help carry my luggage from my car when I was travelling by myself! In the Twin Cities area, I wouldn't stay anywhere else! I'll even drive the... More

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Gloria, Thank you so much for your kind words about our hotel and staff. We strive to go that extra mile for our guests and hope that they feel like family when they are here! We look forward to seeing you again very soon! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here when basement flooded. Kids loved it! Rooms were clean, breakfast was delicious. Loved the tub! The air conditioner in the bedroom made for a cool, comfortable sleep. The WiFi was fast and I was able to watch videos without skipping

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Phillip, I am so sorry that you had to stay with us because of basement flooding, but I am happy that you found us and we could care for your family while you were displaced. We hope that the next time you have friends & family visiting that you will refer our hotel. Sincerely, Lyn K. Kienholz, CHSP Director of... More

Portland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2014 via mobile

If you are in Chanhassen this is the place to stay! The staff is great, the facility is clean and well taken care of! Oh, the rooms are perfect! You couldn't ask for anything more in a hotel. Great rooms, great staff! That's all you need to make your stay worth it!

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay! We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Lyn K. Kienholz, CHSP Director of Sales More

Brandon, South Dakota
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2014

got here through nieces wedding room block. very clean. Nice atrium with welcoming atmosphere. Friendly and helpful staff all around. very good breakfast. Nice clean pool and hot tub. Small, but adequate fitness room.

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for the review. We are glad to hear that you enjoyed breakfast, the pool & of course your guestroom. We hope the next time your travels bring you to the area that you stay with us again. Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Rochester, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014 via mobile

I recently stayed at the Chanhassen Country Inn & Suites as part of my friend's wedding room block. The rate was great, but the service was the most relevant part of my experience. I broke my foot shortly before my stay, and while I was mobile, walking the 2 blocks to the reception was a bit out of my comfort... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Jes, Thank you so much for your review on TripAdvisor. We have personally thanked on your behalf the employee that provided you with this exceptional service. We look forward to have you stay with us again should your travels ever bring you back to Chanhassen! We hope you heal quickly! Lyn K. Kienholz, CHSP Director of Sales More

Fargo, North Dakota
1 review
5 of 5 stars Reviewed June 2, 2014

We have stayed here before and were here again this past weeked to attend the dinner theater. It is perfect for our family because it has a nice pool and hot tub and a wonderful complimentary breakfast which is so convenient! The whole experience in Chanhassen is a wonderful and fun memory for our family. We will be back soon!

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Julie, Thank you so much for staying with us again with your family! We look forward to having you stay with again the next time you see a show at the Chanhassen Dinner Theatre. Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Beaver Dam, WIsconsin USA
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 2, 2014

Visited family in the area and went to the Chanhassen Dinner Theater as well. Loved just walking to the theater and the discounted price with a theater ticket. Also, explored the Arboreteum nearby! Hotel is well appointed and quiet;has a "homey" feeling about it, too. Breakfast was ample and the chocolate cookies always impress. The entire staff really tries to... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Mary, Thank you for taking your time to write a review about our hotel. We are happy to hear that you enjoyed breakfast and the chocolate chip cookies (They are my personal favorite too!) We look forward to having you stay with us the next time you visit the Chanhassen Dinner Theatre and Arboretum. Sincerely, Lyn K. Kienholz, CHSP Director... More

minnesota
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed May 29, 2014

My niece got married in Minnetonka and we were looking for a better than average place to stay in the general area. We have been very satisfied with Country Inn and Suites and Chanhassen is a very nice small community west of the Twin Cities. In truth, this is a better than average hotel but we expected more. It is... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Thank you for taking the time to review our hotel. We appreciate your comments and will be sure to continue to look for ways to improve our hotel. We look forward to the opportunity to have you stay with us again in the future. Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

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Additional Information about Country Inn & Suites by Carlson - Chanhassen

Address: 591 West 78th Street, Chanhassen, MN 55317
Phone Number:
Location: United States > Minnesota > Chanhassen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites by Carlson - Chanhassen 2.5*
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson _ Chanhassen Hotel Chanhassen
Country Inn And Suites By Carlson _ Chanhassen
Country Hotel By Carlson

38 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We'll have you saying "I Love this Country" after you stay with the Country Inn & Suites By Carlson, Chanhassen, MN. Our newly renovated, award winning hotel is pleased to provide our guests with the highest quality of service along with spacious and comfortable gueatrooms and suites. We are located within walking distance to the world famous Chanhassen Dinner Theatre along with a variety of restaurants, shopping and entertainment in downtown Chanhassen. Our guests enjoy our complimentary "Be Our Guest" hot breakfast buffet, indoor pool, fitness center, High Timber Lounge and complimentary weekday shuttle service to local companies including Emerson/Rosemount, Supervalu, General Mills, Lifetime, Snap Fitness, LSS Data, Eaton, Exlar, Entegris and others within a 5 mile radius of the hotel. Our High Timber Conference Center offers meeting space able to host meetings and events from 5 to 100 people with catering available also. We look forward to welcoming you to the Country Inn & Suites Chanhassen, MN and having you say "I love this Country"! ... more   less 
Number of rooms
122

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