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All 4 Chanhassen hotels

Country Inn & Suites by Carlson - Chanhassen

2.5 of 5 Hotel   |   591 West 78th Street, Chanhassen, MN 55317
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88%
Ranked #1 of 4 hotels in Chanhassen
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Kathryn R Billings, Montana, United States
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  • Reviews (146)
  • Photos (39)
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146 people have reviewed this hotel

Traveler rating
    103
    26
    9
    4
    4
See reviews for
56
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Billings, Montana, United States
1 review
5 of 5 stars Reviewed 1 week ago

Can't say enough about how great everything was for our guests at this hotel. Check-in was easy, quick, and the hotel clerks faithfully delivered gift baskets to all of the wedding guests. Morning breakfast had a varied selection of options and plenty of eating/gathering space. But the best was working with Christina Sullivan, the Sales and Event Coordinator. She made... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Kathryn, Thank you so much for taking the time to review our hotel! We love hearing from our bridal clients about their experience. I will be sure to personally thank Christina and all of our staff on your behalf. We hope that should your travels bring you back to the Chanhassen area you will stay with us again. Sincerely, Lyn... More

Plymouth, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I am so happy we booked the Country Inn & Suites for our wedding block! Christina, the Sales and Event Coordinator, was so helpful making sure rooms were available for all of our guests and making special accommodations when requested. We also booked the shuttle for our guests to and from our venue for the big day. The shuttle kept... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Laura, Thank you so much for taking the time to write a review about your experience! We are so happy that everything for your wedding went smooth and as expected. I will be sure to share your comments with Christina also! Congratulations! Lyn K. Kienholz, CHSP Director of Sales More

Chanhassen, United States
1 review
5 of 5 stars Reviewed 1 week ago

The caring and friendliness of the staff really stood out at this particular Country Inn & Suites. From the front desk to the breakfast servers to the cleaning staff who freshened our room, everyone was excellent.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Antonine, Thank you so much for your kind review after staying with us! We strive daily to exceed our guests expectations and needs. Thank you again! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Chanhassen, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were in town for a wedding, and this was the place recommended by the bride and groom. Everything was more than satisfactory--good location, nice room, friendly staff. Would definitely recommend it!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Janet, We always love to hear that our wedding guests enjoyed their weekend with us! We hope that you will stay with us again should your travels bring you back to the western metro. Thank you again and be sure to follow us on Facebook for special offers. Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Elizabeth, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Great price. Awesome breakfast. Staff was very friendly. I would for sure stay again. There is many things close by, shopping, theater show and close to interstate to get to other places. Work out place also if needed and an attached bar/lounge.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Lea, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location & how close we are to everything in Chanhassen . We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Lyn K. Kienholz, CHSP... More

Lakeland, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

In general, the hotel was nice. It appeared to be kept clean and the staff was generally pleasant and accommodating. The complimentary breakfast was probably one of the more comprehensive I have seen. There were both hot and cold selections even on the week days.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Caroline, Thank you for taking the time to review our hotel - we appreciate your feedback and are so happy to hear that you enjoyed your stay with us. We hope that should your travels bring you back to Chanhassen that you will stay with us again. Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Bettendorf, Iowa
2 reviews
2 of 5 stars Reviewed July 18, 2014

We stayed there last weekend and the place was booked full Saturday night with 3 weddings. The breakfast service Sunday was atrocious. For the last two hours there was essentially no hot food, out of coffee, very slow replenishment of everything else. If you didn't want toast or a waffle, there was little to choose from. The two employees on... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Tom, We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your feedback gives us the opportunity to correct these deficiencies we have in our service. We have already taken steps to improve service... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014 via mobile

Friendly, clean, comfortable and amazing staff. Had a great experience and will go again when in town. Thank you. We loved the pool and the eatng area. Plus the staff always said hi and smiled and were super nice to our children.

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Michele, We are so happy to hear that you enjoyed your stay with us! We look forward to having you stay with us again the next time your travels bring you to Chanhassen! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Rochester, Minnesota
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 14, 2014

We have stayed here many times, and really enjoy getting to know the staff. They are all friendly, and go the extra to make sure guests are accommodated! They have even offered to help carry my luggage from my car when I was travelling by myself! In the Twin Cities area, I wouldn't stay anywhere else! I'll even drive the... More

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Gloria, Thank you so much for your kind words about our hotel and staff. We strive to go that extra mile for our guests and hope that they feel like family when they are here! We look forward to seeing you again very soon! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Stayed here when basement flooded. Kids loved it! Rooms were clean, breakfast was delicious. Loved the tub! The air conditioner in the bedroom made for a cool, comfortable sleep. The WiFi was fast and I was able to watch videos without skipping

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Phillip, I am so sorry that you had to stay with us because of basement flooding, but I am happy that you found us and we could care for your family while you were displaced. We hope that the next time you have friends & family visiting that you will refer our hotel. Sincerely, Lyn K. Kienholz, CHSP Director of... More

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Additional Information about Country Inn & Suites by Carlson - Chanhassen

Address: 591 West 78th Street, Chanhassen, MN 55317
Phone Number:
Location: United States > Minnesota > Chanhassen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites by Carlson - Chanhassen 2.5*
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Also Known As:
Country Inn And Suites By Carlson _ Chanhassen
Country Inn & Suites By Carlson _ Chanhassen Hotel Chanhassen
Country Hotel By Carlson

39 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We'll have you saying "I Love this Country" after you stay with the Country Inn & Suites By Carlson, Chanhassen, MN. Our newly renovated, award winning hotel is pleased to provide our guests with the highest quality of service along with spacious and comfortable gueatrooms and suites. We are located within walking distance to the world famous Chanhassen Dinner Theatre along with a variety of restaurants, shopping and entertainment in downtown Chanhassen. Our guests enjoy our complimentary "Be Our Guest" hot breakfast buffet, indoor pool, fitness center, High Timber Lounge and complimentary weekday shuttle service to local companies including Emerson/Rosemount, Supervalu, General Mills, Lifetime, Snap Fitness, LSS Data, Eaton, Exlar, Entegris and others within a 5 mile radius of the hotel. Our High Timber Conference Center offers meeting space able to host meetings and events from 5 to 100 people with catering available also. We look forward to welcoming you to the Country Inn & Suites Chanhassen, MN and having you say "I love this Country"! ... more   less 
Number of rooms
122

Questions & Answers

Questions? Get answers from Country Inn & Suites by Carlson - Chanhassen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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