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All 4 Chanhassen hotels

Country Inn & Suites by Carlson - Chanhassen

2.5 of 5 Hotel   |   591 West 78th Street, Chanhassen, MN 55317
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88%
Ranked #1 of 4 Hotels in Chanhassen
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
katylondon0914 Richfield, Minnesota
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154 reviews from our community

Traveler rating
    108
    28
    9
    5
    4
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60
33
7
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Richfield, Minnesota
1 review
4 of 5 stars Reviewed 3 days ago NEW

We had a wedding reception at the Chanhassen Dinner Theatre and held a block of rooms for guests. It was a super location for the reception, guests could walk back and forth; no driving necessary. The rooms were nice, the staff was friendly and helpful. The breakfast area was large, with 2 rooms of tables, which made it easy to... More

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Blaine, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family stayed at this hotel while attending a wedding reception held at The Chanhassen Dinner Theater. The hotel was very well kept, and it was impressive how sound-proof the rooms were from the hall noise. There was adequate seating in the dining area (complimentary breakfast available) and they had a good selection. The rooms were large, including the bathrooms.... More

Review collected in partnership with Country Inns & Suites By Carlson

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Grafton, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Went to this area on a last minute business trip. Had never stayed at this location and figured I would give it a try. Well worth the extra 20 mins of drive for me! Not only is this hotel priced affordable but you get outstanding customer service and a clean hotel room! Nice atmosphere throughout. Great hotel experience. Located near... More

Review collected in partnership with Country Inns & Suites By Carlson

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West Saint Paul, United States
1 review
2 of 5 stars Reviewed 1 week ago

It was dingy. The room had a view of the other side of the building. The heat was on way too hot and made the room musty. It was way too expensive for the experience that we had. The beds were small and uncomfortable. The hotel breakfast was bland at best. The staff was always in the way in the... More

Review collected in partnership with Country Inns & Suites By Carlson

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Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

David, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We will be sure to speak with our breakfast team and look for ways to improve breakfast. As for your guestroom I am sorry... More

Minocqua, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This has got to be the quietest hotel I have ever stayed in. The place was full but I never heard a soul, day or night. Slept like a rock on a really great bed, smushy pillow, woke early to hit the pool. And the pool - warm, perfect temp. that you don't have to get used to. A little... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Lynden, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our pool, breakfast and quiet environment. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Pierz, Minnesota, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here when we went to Chanhassen Dinner Theaters. The front desk was very helpful when there was a small problem with our reservation. The breakfast is excellent. The rooms are very nice. The beds are very comfortable.

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Andrea, Thank you for your feedback and for taking the time to write about your experience. I am happy to hear that we were able to correct the issue upon check in with your reservation. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! Sincerely, Lyn K. Kienholz, CHSP Director... More

1 review
5 of 5 stars Reviewed 1 week ago

The staff was friendly, and even though I had a problem with the room at first. The staff was able to fix the problem and my stay was enjoyable. The Jacuzzi in my room was not working upon arriving at the hotel, but after a phone call to the front desk. Maintenance was sent up and had a problem fixed... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Michael, Thank you for taking the time to provide us such a wonderful review. We look forward to having you stay with us again the next time your travels bring you to Chanhassen! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More

Wisconsin
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with friends and 3 teenagers. Nice helpful staff. Breakfast had good variety and not bad food. Bag with synthetic pillows for those allergic to feathers was in the room. :) not sure if that is standard because I called ahead. We have stayed at a different Country inn & Suites nearby and this one is superior in... More

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Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

BooksNSun, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our location. I am sorry to hear about the key situation, I will be sure to mention to the staff to make sure we are paying closer attention to departure dates when making keys. We look... More

Billings, Montana, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Can't say enough about how great everything was for our guests at this hotel. Check-in was easy, quick, and the hotel clerks faithfully delivered gift baskets to all of the wedding guests. Morning breakfast had a varied selection of options and plenty of eating/gathering space. But the best was working with Christina Sullivan, the Sales and Event Coordinator. She made... More

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Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Kathryn, Thank you so much for taking the time to review our hotel! We love hearing from our bridal clients about their experience. I will be sure to personally thank Christina and all of our staff on your behalf. We hope that should your travels bring you back to the Chanhassen area you will stay with us again. Sincerely, Lyn... More

Plymouth, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am so happy we booked the Country Inn & Suites for our wedding block! Christina, the Sales and Event Coordinator, was so helpful making sure rooms were available for all of our guests and making special accommodations when requested. We also booked the shuttle for our guests to and from our venue for the big day. The shuttle kept... More

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites by Carlson - Chanhassen, responded to this review

Laura, Thank you so much for taking the time to write a review about your experience! We are so happy that everything for your wedding went smooth and as expected. I will be sure to share your comments with Christina also! Congratulations! Lyn K. Kienholz, CHSP Director of Sales More

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Additional Information about Country Inn & Suites by Carlson - Chanhassen

Address: 591 West 78th Street, Chanhassen, MN 55317
Phone Number:
Location: United States > Minnesota > Chanhassen
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites by Carlson - Chanhassen 2.5*
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Also Known As:
Country Inn & Suites By Carlson _ Chanhassen Hotel Chanhassen
Country Inn And Suites By Carlson _ Chanhassen
Country Hotel By Carlson

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