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Country Inn & Suites By Carlson, Chanhassen

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591 West 78th Street, Chanhassen, MN 55317
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1 room 1 guest
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Country Inn & Suites By Carlson, Chanhassen
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260 Reviews from our TripAdvisor Community

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Traveler rating
    160
    60
    22
    11
    7
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98
60
11
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (260)
  • Mar-May only
    (50)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (51)
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Cold Spring, Minnesota
Level Contributor
105 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fast and efficient check in. Room was very clean and organized. I like the roominess. The shower was excellent. The bed was super comfortable and the room very quiet. The oatmeal and raisin cookies were a nice touch. The lobby area was very inviting and well-kept. If you're looking for a place to party this is not your hotel. If... More 

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Eau Claire, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I feel it's worth noting when service is beyond what is expected. I had accompanied my husband on a business trip, and arrived early at the hotel after having dropped him off at his meeting. Our 18-month old was also with us. Check-in is normally 3:00 pm, and I was there around 9:20 am. I wasn't sure if I would... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review

Liz, Thank you for taking the time to write about your experience. We are delighted to read that you enjoyed everything from breakfast to the pool to our customer service! We strive to exceed guest expectations and we are so happy to hear that you enjoyed your stay with us! We look forward to having you stay with us again... More 

Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 6 days ago NEW

It's a nice hotel and you get what you pay for. The staff was friendly and helpful ; they had a pretty nice continental breakfast and seating area. It is in a nice location where you can walk to grocery stores, restaurants and other shops. I'd stay again!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review

Elena, Thank you for the great review and we are so happy to hear that you enjoyed your stay! We look forward to welcoming you back the next time your travels bring you to Chanhassen! Please "Like" us on Facebook to stay informed of our upcoming specials! Sincerely, Lyn K. Kienholz, CHSP Director of Sales More 

Red Wing, Minnesota
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel initially looks great. We were in a king suite which had great space. The duvet cover was smelly and all areas of the room could have been cleaner. Our room was near the elevator and the noise of the elevator woke up the people staying on the pull-out couch early in the morning. We could have a really... More 

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review

First of all thank you for sharing the feedback. We apologize for the general cleanliness of your guestroom. Our team works hard to make sure our guests are comfortable and receive our best service; we will use this opportunity to coach and improve. To discuss your concerns further, please contact the hotel directly, and ask for myself or Jordan Dols... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

I was at this hotel with my family for a family wedding, we rented rooms for 4 nights; there was approximately 40 of us staying, so a large amount of money was spent here. Throughout our stay there was problems with the bartenders being rude and slow. On our last night of our stay we had rented out a meeting... More 

Was this review helpful? Yes
Lyn K, Director of Sales at Country Inn & Suites By Carlson, Chanhassen, responded to this review

Thank you for taking the time to give your feedback regarding the hotel. We appreciate the information that you shared with us regarding the banquet space. We will use this as an opportunity to work with our team and improve their skills. We are working diligently with our housekeeping team also to make sure that all of our guests are... More 

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