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LivINN Hotel Minneapolis South / Burnsville

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13080 Aldrich Avenue South, Burnsville, MN 55337
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LivINN Hotel Minneapolis South / Burnsville
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LivINN Hotel Minneapolis South / Burnsville
LivINN Hotel Minneapolis South / Burnsville
LivINN Hotel Minneapolis South / Burnsville
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317 reviews from our community

Traveler rating
    167
    77
    30
    13
    30
See reviews for
77
70
66
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (77)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (57)
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

My first impression of this place was an unfriendly staff member at the front desk, followed by encounters with several sketchy individuals who were (?) guests in the hotel. The reason i put a question mark there is because the sketchy individual we met in the elevator on the way to our 3rd flr room appeared to have been high,... More 

Was this review helpful? Yes
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Hi Angela, I would like to apologize to you for the stay that you had. We strive to the make each guests stay comfortable and unfortunately it appears we fell short of that during your stay. I would enjoy speaking to you about your stay. Please contact me at your earliest convince so we can discuss making this situation better... More 

Clarkston, Michigan
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I made reservations on the LivINN website. Somehow I had 1 price from a specials page, but when I went back to reserve the room I ended up with a price slightly higher. The gal I spoke to at the front desk was very helpful (and gave me few more price saving tips for travel) and had no problem changing... More 

Was this review helpful? Yes
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Hi Jen, Thank you for the great review!! I hope everyone enjoyed their stay!! Shailla stated that she had a great time speaking with you on the phone and setting the reservation up. We want to thank you for also sending the link to us that was on the website. Jen you were great to work with and we look... More 

Watertown, South Dakota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here awhile ago but it was as good as ever! Staff was nice and the rooms were clean. Great location with mall close by. We ate across the parking lot at Clives Roadhouse. Would definitely recommend!

Was this review helpful? Yes
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Hi Krissy, Thank you so much for the very nice review!! Clive's Roadhouse is a fabulous restaurant, my staff and I eat there often. I look forward to having you stay with us again!! Thank you very much!! Anne Gregory General Manager More 

Wisconsin
Top Contributor
144 reviews 144 reviews
31 hotel reviews
275 helpful votes 275 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I got this hotel via Hotwire for a Mon-Thu night stay for $50 a night, including taxes/fees. But even at that price I cannot recommend and will not stay again at any price. Basically it was too dirty. First the good things: * Heat & cool unit worked & not too loud. I liked that it was digital and I... More 

Was this review helpful? Yes 1
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Thank you very much for your review!! My staff and I strive to make sure each guest has an enjoyable stay and unfortunately it appears we fell short of that during you stay. I deeply apologize. I would like to talk to you about your experience. Please feel free to give me a call. Again, thank you so much for... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice place when you are on the road. I have stayed many places in the c past 2 months and this place is one of the nicest hotels. I don't ask for much for the price but this hotel is very clean and the staff was very nice and accommodating. The restaurant next door is very good and most stores... More 

Was this review helpful? Yes
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Thank you so much for your nice review. The staff works very hard to make sure each guest enjoys their stay. We look forward to having you stay with us again! Thank you very much!! Anne Gregory General Manager More 

San Luis Obispo, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My family and I have been staying at this hotel for the past five years when we are in town. I have never had any issues that weren't taken care of at that moment. I understand with these older hotels, they are constantly renovating but it's to improve my stay as a guest. Prices are constantly fluctuating and I have... More 

Was this review helpful? Yes
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Jaylee, Thank you so much for your great review!! The staff and I really enjoy having you stay with us at the LivINN Hotel. The staff and I really. We look forward to having you stay with us again. Thank you very much!! Anne Gregory General Manager More 

Lake City, Minnesota
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

Clean, nice staff, and a good price! Microwave and a refridgerator in the room which you dont see too often for the good price! Breakfast was good the room they have it in a kinda small but works! Nice restaurant next door. The hotel is close to Mall of America and right on 35W to minneapolis. I had one bed... More 

Was this review helpful? Yes 1
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Thank you very much for the review!! Your comments put a big smile on my face. I am so glad you had a great time at the hotel and Mall of America. We look forward to having you stay with us again sometime. Thank you, Anne Gregory General Manager More 

Madison, Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

When me and my friend checked in the people behind the desk were so nice and friendly! Everyone there is so welcoming! There is also just a great atmosphere right when you walk into the lobby. The check in process didn't take long at all which was fantastic! When we opened the door to our room it was so clean... More 

Was this review helpful? Yes 1
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Aria, Thank you so much for the nice review. The staff and I were very excited to see such a great review!! Clive's Roadhouse next door is a great restaurant and I am very happy that you were able to try it. Thank you for staying with us and we hope to see you again in the future!! Anne Gregory... More 

Madison, Wisconsin
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2015

Lets just start out by saying I would NEVER recommend this hotel to anyone ever again. It started out bad when we were checking in and the front desk was letting people into the hotel without a key. A lady walks up to the door and the lady at the front desk asked her if she had a key and... More 

Was this review helpful? Yes 3
Anne G, General Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also follow up immediately Bed bugs can be picked up from movie theaters, libraries, retail stores, buses, daycare's, and... More 

Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 27, 2015

Stayed two nights. Check-in is quick and efficient, staff very friendly. Our assigned room had a bit a weird smell, but more disgusting were the multiple- clearly visible - stains on the bed cover (the narrow band part that I have no idea what it's called and even lesser an idea of its purpose in life). Big grease stain, multiple... More 

Was this review helpful? Yes 2
Anne G, Manager at LivINN Hotel Minneapolis South / Burnsville, responded to this review

Thank you so much for your review!! Feedback about the hotel is very important to us, we want to make sure all guests have a nice experience at the LiVINN Hotel. I am excited to let you know that we will be updating our rooms further in 2016. Unfortunately, we do not have a commercial sink yet in our breakfast... More 

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Prices are for 1 room, 2 adults
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