We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Minneapolis - Brooklyn Center

2.5 of 5
Hotel website
Hotel deals
2701 Freeway Boulevard, Brooklyn Center, MN 55430
Special Offer
SAVE 15% TODAY!
Extended Stay America - Minneapolis - Brooklyn Center
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
A recent review
5 of 5 stars Reviewed March 24, 2015
chefshellabell Brooklyn Center, Minnesota
Write a Review

40 reviews from our community

Traveler rating
    15
    7
    4
    7
    7
See reviews for
7
1
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (40)
  • Mar-May only
    (10)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (12)
All months
Brooklyn Center, Minnesota
1 review
5 of 5 stars Reviewed March 24, 2015

We have been here for over a month and I love it here. I have never had a better experience at any other hotel ever.Every person who works here has such a good personality and are helpfull the Manager Tammy lis great and obviously knows exactly what she is doing. All I can say is I am happy here and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for your positive review of our property. I am proud of our staff for providing you with a comfortable stay with great customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Saint Paul, Minnesota
1 review
2 of 5 stars Reviewed February 24, 2015

Room smelled like urine, but I wasn't surprised. The bathroom had a used unwrapped tampon in the trash, gross but whatever. With the free wifi I did some homework until about 2am. went to climb in bed....pulled back the sheets to release a Really bad Urine smell... and the sheets were damp. someone had wet the bed and they just... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the cleanliness of your room was not up to standard and that our night staff was not responsive. The experience that you described is unacceptable, and I sincerely apologize for the trouble during your stay. As the manager,... More 

Travelers are raving about these Brooklyn Center hotels

Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed February 15, 2015

If hookers and blow something you look for in amenities this is your place!!! Our experience all started with the front desk clerk responding to my inquiry about how her day was going with "horrible." Not exactly a red flag, but only a preview of what was to come, When we walk in our room, my girlfriend goes to correct... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Your review for our hotel was recently brought to my attention and I wanted to take a moment to personally respond. The situation you described regarding your stay is truly regrettable. Please accept our apologies concerning the cleanliness of your room, what you described is unacceptable. We are very sorry for your experience. To uphold our company's high standards, we... More 

Cincinnati, Ohio
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 29, 2014

I travel extensively in my job and just spent a month living here while working in Minneapolis. The place is used by many short term workers who are in town for short periods. Housekeeping is kind of an issue. Definitely not the best I've ever seen. And very much didn't appreciate an employee walking in my room one day with... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with our housekeeping services. As well, I am very sorry to hear about that a member of our staff did not knock several times before entering your room. I will be meeting with our staff to ensure this does not... More 

1 review
1 of 5 stars Reviewed December 1, 2014

Upon arrival I was informed the Rep who booked my reservation screwed it up by giving me a room with one bed and there was no two bed room available for over a week. I called the reservation line I was told they would listen to the recorded call, get back to me and the I'd be compensated. The supervisor... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize for the issues you encountered with your reservation as well as the cleanliness issues you experienced. Finally, I am sorry to hear that our staff did not attend to your needs in a professional manner. I will be meeting with our staff to review your... More 

1 review
2 of 5 stars Reviewed September 15, 2014 via mobile

going on the website does not do any justice to what the Rooms actually look like. It's not as big as it shows, the rooms are very smelly and dirty and the housekeeping staff has plenty of negative attitude...

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your room had cleanliness issues and an unpleasant odor, and that you received such poor service from our staff. Your comments were reviewed by the staff, and I we will be conducting more training to make sure your experience is not... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

Cheap rates, but you get what you paid for. We reserved a non-smoking room on the second floor. Everything in the hotel smelled like smoke - the elevator, the hallway, the front entryway. The linens seemed clean, however you could smell hair grease from the pillow through the pillow cases. The manager was nice, but unfortunately this was not enough... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that our hotel had a smoke odor during your stay. Your comments were reviewed by the staff, and we will be working to inform all guests of our policies to make sure our non-smoking areas stay smoke free so that this does not happen again. I... More 

Top Contributor
55 reviews 55 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 6, 2014 via mobile

The first night I had to request ftToilet tissue and Kleenex. The roll had six sheets on it and there was two sheets of Kleenex in the box and the mirror in the bathroom was very foggy. The stairway was filthy, so if you prefer walking up the stairs over an elevator. Take the elevator! The customer service was good,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for taking the time to write a review of your stay. We are glad that our staff provided you with quality service; however, we are disappointed to hear that your room was not stocked properly and that our stairway was not cleaned thoroughly. We will work with our housekeeping staff to ensure our rooms are stocked properly and... More 

1 review
4 of 5 stars Reviewed August 31, 2014 via mobile

They don't have a great free breakfast. But it was nice to cook my own meals. To have a normal size fridge. The direct TV went down during a rain storm. I was on 3rd floor it took awhile for hot water for a shower but it had real good pressure. Overall would stay again for the price.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Elizabeth - Thank you for taking the time to write a review. We are sorry for the inconvenience you experienced during the storm; however, we are glad that you found us to be a good value and enjoyed your fully equipped kitchen. Thank you again for your feedback. We do hope you will choose to stay with us again so... More 

Roberts, Montana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2014

We stayed here for about 2 weeks and really enjoyed being able to do some of our own cooking. I do bring some of my own equipment even though they do the basics. Tammy, at the front desk and Paul, the maintenance man were very helpful. There were some obnoxious smells in the lobby area for one day but that... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Phyllis - It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments about our staff, especially Tammy and John. I am also glad that you liked your room, especially the kitchen. Still, please accept our apologies concerning the smell in the lobby and for the worn carpet. We are working to correct... More 

Questions? Get answers from hotel staff and past guests. Ask a question

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Room/suite (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities