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All 1 Brooklyn Center accommodations

Extended Stay America - Minneapolis - Brooklyn Center

2.5 of 5 Condominium   |   2701 Freeway Boulevard, Brooklyn Center, MN 55430
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Extended Stay America - Minneapolis - Brooklyn Center
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A recent review
4 of 5 stars Reviewed August 31, 2014
Elizabeth M
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35 reviews from our community

Traveler rating
    14
    7
    3
    6
    5
See reviews for
6
Couples
0
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
2 of 5 stars Reviewed September 15, 2014

going on the website does not do any justice to what the Rooms actually look like. It's not as big as it shows, the rooms are very smelly and dirty and the housekeeping staff has plenty of negative attitude...

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 11, 2014

Cheap rates, but you get what you paid for. We reserved a non-smoking room on the second floor. Everything in the hotel smelled like smoke - the elevator, the hallway, the front entryway. The linens seemed clean, however you could smell hair grease from the pillow through the pillow cases. The manager was nice, but unfortunately this was not enough... More

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I appreciate you bringing your experience to our attention. I am sorry to hear that our hotel had a smoke odor during your stay. Your comments were reviewed by the staff, and we will be working to inform all guests of our policies to make sure our non-smoking areas stay smoke free so that this does not happen again. I... More

Travelers are raving about these Brooklyn Center hotels

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 6, 2014

The first night I had to request ftToilet tissue and Kleenex. The roll had six sheets on it and there was two sheets of Kleenex in the box and the mirror in the bathroom was very foggy. The stairway was filthy, so if you prefer walking up the stairs over an elevator. Take the elevator! The customer service was good,... More

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Thank you for taking the time to write a review of your stay. We are glad that our staff provided you with quality service; however, we are disappointed to hear that your room was not stocked properly and that our stairway was not cleaned thoroughly. We will work with our housekeeping staff to ensure our rooms are stocked properly and... More

1 review
4 of 5 stars Reviewed August 31, 2014

They don't have a great free breakfast. But it was nice to cook my own meals. To have a normal size fridge. The direct TV went down during a rain storm. I was on 3rd floor it took awhile for hot water for a shower but it had real good pressure. Overall would stay again for the price.

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Elizabeth - Thank you for taking the time to write a review. We are sorry for the inconvenience you experienced during the storm; however, we are glad that you found us to be a good value and enjoyed your fully equipped kitchen. Thank you again for your feedback. We do hope you will choose to stay with us again so... More

Roberts, Montana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2014

We stayed here for about 2 weeks and really enjoyed being able to do some of our own cooking. I do bring some of my own equipment even though they do the basics. Tammy, at the front desk and Paul, the maintenance man were very helpful. There were some obnoxious smells in the lobby area for one day but that... More

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Phyllis - It is so rewarding to read that you enjoyed your stay with us. Thank you for your comments about our staff, especially Tammy and John. I am also glad that you liked your room, especially the kitchen. Still, please accept our apologies concerning the smell in the lobby and for the worn carpet. We are working to correct... More

Waterloo
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 29, 2013

Stayed here in mid-August. Nice place to stay on a budget in NW Minneapolis area. Only downside was a rotten egg smell in the hallway to our room after checking in. Advised the front desk about the smell, but nothing came from it. Otherwise, room was quiet and no other problems.

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the odor you found in our hallway. In response, our maintenance staff has worked to eliminate this smell and will continue to do so moving forward. It's also great to hear that your room was nice and quiet. Thank... More

Brooklyn Center, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2013

Location very good, Grounds well kept, inside and out. Management is always accessible, professional, and accommodating. This has truly been a pleasurable extended stay. I would like to personally thank the entire Front Desk staff for there excellent service, The Maintenance Dept. makes everything run with ease. The Housekeeping Staff has made my stay wonderful. I truly feel at home.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Al - The staff and I read your review, and would like to thank you for writing such great comments. I am so glad that you found our hotel's grounds to be well kept and that you enjoyed the service our staff provided, especially from management, maintenance and housekeeping. I will be sure to share your comments with the entire... More

Minneapolis
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2013

I actually expected very little from this hotel since it was rated with 1 star. When I got there, I was a little frustrated with my reservation because I specifically said I was traveling with 2 children and needed a room with a double bed. The Asian woman was not very personable and just stated if I wanted to "upgrade"... More

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

Tenanye - Thank you for taking the time to write a review of your stay. We sincerely apologize for the issues you incurred during check-in. But, we are pleased to read that we provided you with a very clean room and a courteous staff and that your overall stay exceeded your expectations. Thank you again for your review. We look... More

1 review
4 of 5 stars Reviewed September 14, 2013 via mobile

Rates per night could be less if staying 30 days or more and paying in advance. Price on renting house cheaper. With my situation cant sign lease closing on a home. Over all satisfied nice place to stay.

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Brooklyn Center, responded to this review

I want to thank you for taking the time to post a review for your stay. I am glad that we were able to provide you with a comfortable place to stay while closing on your new home. Still, I apologize that our rates did not meet your expectations. Please know, these are chosen based on many different factors and... More

Minneapolis, Minnesota
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 1, 2013

Location is good, but the staff is rude from the moment they check me in, with the exception of one girl who works few shifts (Asian), the lady who works night shifts and the one who works on the front desk on Monday afternoon are rude and unprofessional, the bathroom is dirty, linens and towels are used, never seen the... More

Was this review helpful? Yes 5
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Additional Information about Extended Stay America - Minneapolis - Brooklyn Center

Address: 2701 Freeway Boulevard, Brooklyn Center, MN 55430
Phone Number:
Location: United States > Minnesota > Brooklyn Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Minneapolis - Brooklyn Center 2.5*
Number of rooms: 1
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