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BEST WESTERN PLUS Minneapolis-Northwest

2.5 of 5 2050 Freeway Blvd., Brooklyn Center, MN 55430 (Formerly AmericInn Lodge & Suites)
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BEST WESTERN PLUS Minneapolis-Northwest
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BEST WESTERN PLUS Minneapolis-Northwest
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66 reviews from our community

Traveler rating
    30
    15
    8
    6
    7
See reviews for
24
11
1
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (66)
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    (9)
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    (31)
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    (20)
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    (6)
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1 review
1 of 5 stars Reviewed 2 weeks ago

The room was supposed to have been available for an early check in, it wasn't. We traveled nearly an hour out of our way just to get there. Later on in the late evening we checked in again. Room was still not clean. There was sticky stuff in the bathroom shower, there was garbage on top of the armoire, there... More

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Dilworth, MN
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2014

The hotel has easy access off of 694/94, which is a plus, but there weren't many other 'pluses' to mention. The Swimming pool area needs the most work, the hot tub had dirt/gravel on the steps and in the corners, and a handful of jets not working at capacity, with some not working at all. The swimming pool itself was... More

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Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Good Afternoon, Thank you for your comments on our property. My apologies for the issues with the pool and pool area. I have shared your feedback with team. We have been a Best Western PLUS just for one year (this month) and are continually making updates and changes. We hope you will come back and give us another try soon!... More

Seattle, Washington
Top Contributor
160 reviews 160 reviews
22 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed October 8, 2014

Two elevators--Keira especially helpful---Room 220 is an "Executive Suite" large and includes a Jaccuzi---The room was quiet except for when the Jaccuzi in 219 was used from 11:00PM until 12:00midnight-then the low rumble intruded---This is a nice family location with a pool and an exercise room and the usual breakfast from 6AM to 9AM M-F and until 10AM S-S...This hotel... More

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Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Hi, Thank you for all of your comments on our hotel. We are a family-friendly hotel so thank you for that comment as well. I will look into the television channels. I am happy to hear you enjoyed the balcony. We have many requests for these rooms. Have a nice weekend and come back to see us soon! Barb More

University Place, WA, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 6, 2014

Greeted by professional, courteous staff. They were knowledgeable, helpful and friendly. The room was clean and well appointed. The restaurant was convenient, with good food and service. Room would have benefitted froma channel guide for the cable TV being available in the room.

Review collected in partnership with Best Western

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Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Good Day! Thank you for your feedback and review of our hotel. Our staff and management strive for superior guest satisfaction so I am happy to hear the positive comments on our team. There should be channel guides in every room so my apologies for that. Have a great day and come back to see us soon! Barb More

1 review
4 of 5 stars Reviewed October 5, 2014

We stayed at the Best Western PLUS Minneapolis-Northwest, Brooklyn Center Hotel on our way to and from Chicago. It was comfortable and very easy access to the highways. The staff were very helpful and friendly.

Review collected in partnership with Best Western

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Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Hello, Thank you so much for the great comments on our hotel. I am so glad you found it convenient and that our staff was friendly. We want all of our guests to feel at home when they stay with us! We hope you will come back to see us soon, Barb More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 30, 2014

Proximity to the city is great, minutes away from sporting events, and everything downtown Minneapolis and St Paul have to offer. The rooms are in good shape, beds are comfortable. Everything in the room was in working order. Rooms are quiet to outside hallway noise as well.

Review collected in partnership with Best Western

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Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Hi, Thank you for your positive comments on our hotel. The location is great especially because of the easy access to freeways and downtown Minneapolis. Glad your bed was comfortable as we always want our guests to experience a good night's sleep! Hope to see you again soon, Barb More

Bemidji, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed September 29, 2014

Just stayed here one night with hubby for an event nearby. We had a balcony room, which was lovely to sit on and have our morning coffee. The room was completely updated with lovely and upscale decor and immaculately clean. Staff was great at check-in and check-out. Will certainly stay here again...price was reasonable, too!

Review collected in partnership with Best Western

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Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Hello, Thank you for the wonderful comments about our hotel. I'm glad you enjoyed having your coffee on the balcony off your room. They do offer a peaceful place for coffee and quiet conversation. We hope to see you again soon! Barb More

Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 18, 2014

OK, folks, let me just qualify this by saying that I'm used to really great service at the Best Western hotels. I'm a rewards member and I LOVE Best Western in general for its exceptional (usually) values and good service. My husband and I usually like to stay at the Normandy in downtown Minneapolis but it was booked for the... More

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Elkins, West Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 17, 2014

This was our first time staying here. There were six of us, two rooms total. Since there were so many of us, a lot of things were reviewed. Upon checking in, the pool water was green. Swamp, dirty water green. The woman working the desk said “it’s broken, he’s supposed to come back, no idea when it will work again.”... More

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Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Hello, Thank you for the detailed feedback on our hotel. I am so sorry you were disappointed with the pool and hot tub and also apologize for the less than acceptable response from our front desk agent. If pool was "broken" we should have had a sign posted and handled situation more professionally. I do appreciate all comments positive and... More

Stonewall, Manitoba
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 16, 2014

We have stayed at this location a number of years back when it was an Americinn and found it to be as good. Changes to the "plus" are not recognizable. The room had a slight odour, but was clean. We paid $59 throught Hotels.com and found it fair value. Staff at the front desk are very helpful and know the... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Minneapolis-Northwest

Address: 2050 Freeway Blvd., Brooklyn Center, MN 55430 (Formerly AmericInn Lodge & Suites)
Phone Number:
Location: United States > Minnesota > Brooklyn Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Minneapolis-Northwest 2.5*
Number of rooms: 83
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