We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 7 Brooklyn Center hotels

BEST WESTERN PLUS Minneapolis-Northwest

2.5 of 5 Hotel   |   2050 Freeway Blvd., Brooklyn Center, MN 55430 (Formerly AmericInn Lodge & Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN PLUS Minneapolis-Northwest to your Saves list
BEST WESTERN PLUS Minneapolis-Northwest
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
Ranked #6 of 7 hotels in Brooklyn Center
A recent review
4 of 5 stars reviewed 3 weeks ago
andy1962014 Chicago, Illinois
  • Overview
  • Reviews (41)
  • Photos (73)
  • Amenities
  • Q&A
  • Room tips (5)
  • Location
  • More
Write a Review

41 people have reviewed this hotel

Traveler rating
    22
    9
    2
    4
    4
See reviews for
16
5
1
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
United States
1 review
2 of 5 stars Reviewed 1 week ago

Reviews were mainly positive from others, experience was nowhere near the prior reviews. First morning, no breakfast out (excuse was no key available). Had to go to a nearby restaurant. Second morning breakfast was out and wasn't bad. No alarm clock in the room, and although asked for it, none provided. Those were just two of the problems during the... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you for all of your feedback and comments. My apologies for all of the issues that you encountered during your stay with us. We strive for excellence in guest satisfaction and have shared your comments with the entire staff. It must have been very frustrating to hear excuses instead of solutions. Please know that we take your feedback very... More

Sandusky, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

I found the front desk agent at check in to have a very poor attitude. When I entered the front doors, he was sitting in front of the television with someone and seemed rather put out to wait on me. He walked behind the counter and checked me in with hardly a word to me. He slid a piece of... More

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

First and foremost, my sincerest apologies for your experience at our hotel. I want you to know that the General Manager, Front Desk Manager and myself are taking your comments and feedback extremely seriously. Please know that if there is anything I can do to make this situation right, I invite you to contact me directly at 763-566-7500 extension 7019.... More

1 review
1 of 5 stars Reviewed 2 weeks ago

The room smell really bad. Smell like a dog. We stay there for 8 days and the breakfast was always full of people. At night by the parking lot a lot people partying and put beverages on the car, and the manager was enjoying the party. The remote control didn't work, asked for help they gave instruction and never worked.... More

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

A group of colleagues of mine flew in from different states to attend a high-profile client meeting. We were greeted by Maria R., who was not only was the consummate professional, she was bright, cheerful and helpful. While preparing for the meeting, we noticed a shortage of key presentation material and were worried about how to resolve the issue since... More

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you for the wonderful comments and feedback about our hotel and staff, namely Maria. We strive to offer every guest superior customer service and I am extremely happy to read your positive comments. Again, we appreciate your review and will be sure to let Maria know what a great job she did! We hope to see you back here... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I was a bit disappointed with the size of the room compared to what I paid, but slowly the friendliness of the staff, cleanliness of the hotel and location won me over. Also, the location very close to Downtown Twin Cities just could not be beaten. But on the down side I was a bit disappointed that guests were not... More

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you on behalf of our entire team. We strive for excellence and hope we can meet and exceed all of our guest's expectations. We appreciate all feedback and hope you will come back to see us soon! Sincerely, Barb Crushshon, Director of Sales & Marketing Best Western Plus, Minneapolis North-West 763-566-7500 More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 23, 2014

We enjoyed two days in at the Best Western Plus Minneapolis Northwest. Terrific location for site-seeing in the historical areas of Minneapolis. The hotel staff deserve an A for their friendliness and attention to making our stay a good one. BW serves a delicious breakfast each morning. If you're planning a vacation to Minneapolis, we highly recommend staying at the... More

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Charlotte, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 20, 2014

The Good: The people at this property are really nice, caring, and courteous folks who seem to want to do a great job. Their attitude seems to be one of creating a great experience for their customers. The front desk staff want to do their best to be helpful - that is clear. The water pressure and availability of hot... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you for your feedback. We appreciate all of the comments you wrote and want you to know we are working with our staff and training them for excellence. We hope you will come back to see us in the future! Sincerely, Barb Crushshon, Director of Sales & Marketing Best Western Plus, Minneapolis North-West 763-566-7500 More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed June 19, 2014

This hotel exceeded my expectations in quality, comfort of bed, full breakfast included in the price, and the location just 6 miles from cities. The staff went out of their way to ensure a pleasant experience in all categories. They served cookies and tea in the afternoon and assisted us at checking by calling a taxi to pick us up.... More

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed June 18, 2014

I wasn't even here 24 hours and had the best experience.Staff So knowledgeable about the city and so accommodating.I really fell in love with Minneapolis on this visit and when I come again, I will certainly be staying here! I can hardly wait to plan the trip!

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Urbandale, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed June 18, 2014

Erick greeted my reservation call with enthusiasm and efficiency. Maria gave me a nice greeting and got me checked out quickly. Jean is also a great front desk person. And I'm going to miss San-Dee on the night shift. Suki runs a good breakfast and keeps everything sparkling. They all work hard to make my visit wonderful.

Was this review helpful? Yes
Barb C, Director of Sales at BEST WESTERN PLUS Minneapolis-Northwest, responded to this review

Thank you for all of the wonderful comments about our hotel and staff. They work very hard and truly understand the meaning of teamwork and superior guest satisfaction! We hope that you will come back to see us in the very near future! Warmest Regards, Barb C. Director of Sales and Marketing More

Owners: What's your side of the story?
If you own or manage BEST WESTERN PLUS Minneapolis-Northwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN PLUS Minneapolis-Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Minneapolis-Northwest

Address: 2050 Freeway Blvd., Brooklyn Center, MN 55430 (Formerly AmericInn Lodge & Suites)
Phone Number:
Location: United States > Minnesota > Brooklyn Center
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Minneapolis-Northwest 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Priceline, Tingo, Hotels.com, BookingOdigeoWL, Cheap Tickets, Venere and Agoda so you can book your BEST WESTERN PLUS Minneapolis-Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

73 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (74)
Viewed
Room/suite (15)
Viewed
Family/play areas (4)
Viewed
Pool/beach area (7)
Viewed
View from room (3)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (39)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN PLUS Minneapolis-NorthwestRecently remodeled, with upgraded amenities to meet the high standards of today's traveler and conveniently located for your next visit to the Twin Cities, whether it is for business or pleasure. Relax in the indoor swimming pool and whirlpool tub. Remain connected with free, hotel-wide, high-speed wireless Internet. Choose from several types of rooms; from one king-sized or two queen-sized beds, to a variety of spacious suites, some with private whirlpool tubs, but all with flat screen television(s), a microwave-oven and a refrigerator. Welcome to the BEST WESTERN PLUS Minneapolis-Northwest.Features & AmenitiesHigh Speed InternetComplimentary BreakfastPoolFitness CenterMeeting RoomHot TubBreakfast Made EasyFree BreakfastComplimentary full breakfastchoice of breadscerealfruithot eggshot breakfast meatother hot itemsjuicecoffee ... more   less 
Number of rooms
83

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;