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Hilton Minneapolis/Bloomington

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3900 American Boulevard West, Bloomington, MN 55437
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1 room 1 guest
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Hilton Minneapolis\/Bloomington
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696 Reviews from our TripAdvisor Community

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Traveler rating
    432
    199
    47
    14
    4
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177
162
48
233
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (696)
  • Mar-May only
    (177)
  • Jun-Aug only
    (225)
  • Sep-Nov only
    (161)
  • Dec-Feb only
    (133)
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Sun Prairie, Wisconsin
1 review
2 of 5 stars Reviewed 4 days ago NEW

We were staying at the Hilton for a wedding The front desk was very rude. Both elevators weren't working. I watched rude after rude interaction the front desk had with customers. Absolutely ridiculous!!! The beds were very comfortable and rooms were clean. Just horrible customer service!

Was this review helpful? Yes
chriszarek, General Manager at Hilton Minneapolis/Bloomington, responded to this review

Dear ljghoward, I'm disappointed to read that your experience with our team wasn't indicative of the hospitality that our hotel prides itself on delivering on a daily basis. I'm also disappointed to read that an elevator went down while the other elevator was being serviced, causing a delay for you to get to your desired location. I'm very sorry this... More 

Black Hills of SD, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel. Front desk provide super support. The rooms are nice. The only option to the Olive Lounge is the Executive Lounge for a fee. Have tried both. The Executive Lounge is not worth the fee in comparison to The Olive Lounge. The highlight of our stays are the breakfasts at the Olive Lounge. The Chef and wait staff are... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Chicago, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I've been there a few times and it's a very good place. I would highly recommend it to anyone looking for a place to stay for business travel! Good rooms, nice bar and restaurant and even breakfast options are very convenient.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Thank you for taking the time to leave your feedback on Trip Advisor. We would like to thank you for this wonderful comment about our hotel facilities and service. It makes us very happy to read that you enjoyed the convenience of our location. We hope to see you again soon! Sincerely, Soraya Johnson Director of Front Office More 

Minneapolis, Minnesota, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Most organized,professional clean hotel, ready to take care of any needs the cleaning crew Jeannine and Gnoc are truly amazing. Staff very friendly. Food was delicious. Rooms were big and roomy beds very comfy

Was this review helpful? Yes
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Thank you so much for this nice review. It makes our team very happy to read such a wonderful comment. We work hard to shape a positive experience for our guests and it is very pleasant to hear that your past stay was enjoyable. See you soon! Take care! Soraya Johnson Director of Front Office More 

Winnipeg, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had an issue with our room on the first night but as the hotel was fully booked they couldn't change our room. Soraya the Duty Manager made up for this the following day and ensured that our final night was an unforgettable experience. We would like to thank her so much for the attention to detail and highly recommend... More 

Was this review helpful? Yes
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Hi Debbie, Thank you so much for sharing the positive experience you had with our hotel. I am glad that you were able to enjoy your stay the second night. I am very happy to read that I was able to make it up to you. Please, do not hesitate to contact me directly if you plan on coming back... More 

Fargo, North Dakota
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Hilton. The room was up-to-date and very clean. We were on 10th floor and had an excellent view to the west... especially when a rain storm moved in. We had parked in their ramp on the east side in case hail moved in along with the rain. The location was very convenient.

Was this review helpful? Yes
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Thank you for taking a moment to share your experience with the world. It is very nice to read that you had a comfortable stay and that you found our rooms clean and roomy and our location convenient. We hope to see you again soon! Sincerely, Soraya Johnson Director of Front Office More 

Whitefish, Montana
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice large room, free shuttle to airport and Mall of America. Clean, comfortable. Perfect stay! Small fridge, coffee maker, great customer service. We used the hotel shuttle quite a bit and they were so nice and kind.

Was this review helpful? Yes
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Thank you for this nice review. We are very glad to read that your stay was a comfortable one and that our shuttle service helped you explore the area. Thank you for this nice comment about our drivers. We hope you will consider our hotel again for future stays. Warmest Regards, Soraya Johnson Director of Front Office More 

Sacramento
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is one of my favorite Hiltons for business travel. The staff is always friendly and helpful. Hotel and rooms all looks and smells fresh. Restaurant /bar areas trend to get crowded so it's hard to move around at times. Most staff are efficient and helpful. Chophouse is expensive but good. Executive lounge is decent. Breakfast is okay, little... More 

Was this review helpful? Yes
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Hi Caitlin, Thank you so much for taking the time to share your experience about our property. It is great to read that your stay was pleasant and that you enjoyed our service, rooms and restaurant. We are glad to read that you are recommending us to others. We hope to see you again soon! Sincerely, Soraya Johnson Director of... More 

Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hilton hotel is absolutely the best! The people who work there are as polite and as knowledgeable as possible. The rooms are clean, bright-beds are comfy-things are quiet so one can get some rest. The food is superb. Recently (July 2015) there was a huge storm and the hotel had power failure-but....there was a generator and there was no... More 

Was this review helpful? Yes 2
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Thank you Roberta for this wonderful review. I am very happy to read that you enjoyed your stay despite the harsh conditions and circumstances. Thank you for being so understanding. We hope to see you again soon! Sincerely, Soraya Johnson Director of Front Office More 

Pella, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is overrun with loud family reunions and wild partying. They also have a very unfriendly and unhelpful staff at the check-in counter. I will try a different hotel next time. The staff is young and knowledgeable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
chriszarek, Front Office Manager at Hilton Minneapolis/Bloomington, responded to this review

Thank you for sharing your opinion about our service and facilities. I am sorry to hear that we failed in making your stay comfortable and enjoyable. During the same weekend, we did have a large family reunion and three wedding groups in house. Thank you for letting us know your frustration. Your feedback will allow our team to learn from... More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(5)
  • CUSTOMER SERVICE(3)
  • Very friendly(3)
  • Very clean(3)
Questions? Get answers from hotel staff and past guests. Ask a question

455 photos of this hotel

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Executive Suite (69)
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Standard Double Full Room (41)
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Standard King Room (34)
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The Hotel (59)

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Hotel & grounds (8)
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Other (25)
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