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Crowne Plaza Hotel and Suites Minneapolis International Airport

3.5 of 5 3 Appletree Square, Bloomington, MN 55425
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Crowne Plaza Hotel and Suites Minneapolis International Airport
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Crowne Plaza Hotel and Suites Minneapolis International Airport
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296 reviews from our community

Traveler rating
    77
    121
    65
    20
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Delightful accommodations perfectly situated near the airport, Mall of America and Ikea! Rooms were spacious and nicely appointed. Staff was courteous, professional and helpful. Free transportation provided to the Mall of America and the airport. Definitely recommend this location for comfort and convenience!

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We were greeted by a very friendly front desk who apologized for being slow because it was her second day. She wasn't the least bit slow and got us a room with a king bed as per our request. We used the shuttle to the mall that was very good We had great friendly service in the bar/restaurant. Our room... More

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Sioux Falls, South Dakota, United States
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is average. The room has nice space but it is out of date. The hallways are messy and need a good cleaning. The hotel breakfast is pricey and is nothing special. It would be cheaper to eat at the airport. I would not pay to stay here.

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Dear Kala17, Thank you for providing us with a very considerate review and thank you for staying with us. I am sorry we were not able to exceed or at least be at par with your expectation. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.... More

Minneapolis - South of the River
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Group party/ballroom event. Multiple events going on the same Sat evening. Parking spots and elevators not available at all levels of the parking ramp and seemed shared with another building or something. Room was a Two Double Bed Suite with mini fridge, two flat screens, bar sink, coffee table, sofa, small desk and one chair so no romantic table dining... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Dear WilderE, Thank you for taking the time to post your comments, which are very much appreciated. It is pleasant to know you appreciate the efforts of our hotel staff. However, I am very sorry to read that you did not find your stay as pleasant as you would have hoped due to the issues with the hotel amenities and... More

New York City, New York
Top Contributor
88 reviews 88 reviews
87 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stuck in MSP for the night after Delta mechanical issues caused me to miss my connection- Delta put passengers up at this hotel. Felt dated 1970's with popcorn ceiling, and every amenity that makes people flee middle-America. Barely passable- just one notch above a bring-your-own-sheets establishment. Would never stay here willingly.

Was this review helpful? Yes 1
Robert E, Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Thank you for taking the time to share your experience. At this hotel we value all feed back, both the good and the bad, as it gives us an opportunity to see how our guests view the product and services we provide. I apologize your experience was less than you expected. I will share your comments with our team and... More

Chino Hills, California
Top Contributor
172 reviews 172 reviews
46 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here two nights. The hotel is nicely maintained, the room was very comfortable and the staff was friendly. Beds were comfortable and room was quiet. Property is about one mile from the Mall of America and an easy walk.

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2 reviews
4 of 5 stars Reviewed October 20, 2014 via mobile

We booked this hotel on Hot Wire on a wim to take a small vacant to celebrate or one year wedding anniversary. After booking we read reviews and saw some bad ones, we decided to just make the best of it however it may be. Well we checked in late at night and the two ladies at the front desk... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 18, 2014 via mobile

When I booked this hotel, I expected much better than what we got. We first walked into the rooms to find the beds were not a queen bed. I have a queen at home and these are defiantly full size beds! They should not be advertised as queen size when they are not. I should be getting what I am... More

Was this review helpful? Yes 1
Robert E, Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. I apologize for the lack service, cleanliness of your rooms and breakfast area. At this hotel we strive to satisfy every guest every time. Unfortunately, in this instance, we failed to meet your expectations. Rest assured we will be addressing your concerns with... More

1 review
2 of 5 stars Reviewed October 18, 2014

Coming to Minneapolis is always exciting especially when you come just to stay in a nice place and have some fun! Online, the Crowne Plaza looked great and good for the money. Just driving up to the hotel we knew we made a mistake. This is the one building in the area that looks icky. The lobby was nice but... More

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Robert E, Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Thank you for staying with us and for taking the time to share your experience. I was surprised and disappointed to hear about your experience in the lounge and the cleanliness issues you encountered. At this hotel we strive to meet and exceed every guests expectations. Unfortunately, in this instance we failed to meet yours. Rest assured, we will be... More

Senior Contributor
29 reviews 29 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2014

If you're looking for a hotel that is close to the airport, you will not be disappointed. The staff were very friendly and helpful, probably the best part of my stay.It is very close to the mall and airport, and has shuttles to both. It is also very close to the train into town. Great location.

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Additional Information about Crowne Plaza Hotel and Suites Minneapolis International Airport

Address: 3 Appletree Square, Bloomington, MN 55425
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel and Suites Minneapolis International Airport 3.5*
Number of rooms: 430
Reservation Options:
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Also Known As:
Holiday Inn Bloomington
Bloomington Holiday Inn
Crowne Plaza Hotel And Suites Minneapolis International Airport Bloomington, MN, North America

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