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Crowne Plaza Hotel and Suites Minneapolis International Airport

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3 Appletree Square, Bloomington, MN 55425
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Crowne Plaza Hotel and Suites Minneapolis International Airport
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Crowne Plaza Hotel and Suites Minneapolis International Airport
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320 reviews from our community

Traveler rating
    80
    132
    70
    22
    16
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65
60
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107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here one night, put up by Delta because their plane died pn the runway. I couldn't sleep a wink. I swear you could hear people clpsing doors from ten floors away. Everytime someone went to the bathroom, took a shower, openned or closed the curtains, walked ... I heard it. When I arrjved at 2am their wasn't any noise... More 

Was this review helpful? Yes
Drew P, Front Office Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Thank you so much for your valuable feedback regarding your stay here at the Crowne Plaza Hotel & Suites in Bloomington. A quiet nights rest is what we constantly strive to provide for our guests and I'm sorry to hear we fell short of our goal. I would like to extend an apology on behalf of the staff for the... More 

Aberdeen, SD
Top Contributor
95 reviews 95 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is showing some wear - scratch marks on the walls, sofabed showing wear, etc. The staff was helpful and friendly, took care of requests quickly. The Light Rail Blue Line is just across the street so was handy for going to a baseball game or to the Mall of America. We had plenty of room in our guest... More 

Was this review helpful? Yes
Drew P, Front Office Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

First, I would like to say thank you, from everyone at the Crowne Plaza Hotel & Suites, for staying with us and leaving such a kind and helpful words. I'm so happy to hear you were able to experience our breathtaking views of the Minneapolis and St. Paul skyline and enjoy our convenient location right next to the light rail... More 

Moscow, ID
Top Contributor
93 reviews 93 reviews
73 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The airline put me here for one night due to a missed connection. Check in was quick. Front desk staff person was nice, professional, efficient. The room was modest size but it had what I needed, including desk, chair, fridge, coffee. Overall it was comfortable, except the bedding had a blanket that had a waffle weave that was uncomfortable against... More 

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Robert E, Front Office Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Your time is valuable, and I'm so happy to hear that your check in experience and stay here, although unplanned, was efficient and relaxing. Whether it be for business, leisure, or an unexpected lay over, we're here to make your stay a success. Thank you for taking the time out of your day to give us your feedback, and we... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 15, 2015

I should start this review by saying that I wound up staying at this hotel out of desperation due to a series of Minneapolis Int'l airport and Delta airlines screw-ups. I travel frequently for business and have experienced all kinds of travel related delays (weather, missed connections, bumped from flights, ...). But for some reason this recent missed connecting flight... More 

Was this review helpful? Yes 1
Robert E, Front Office Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed the food and the service at our property. Your comments are very important to us as we continue to strive to meet all of our guests' needs. Again, we appreciate your feedback and we do hope that you will look to try... More 

Calgary Canada
Top Contributor
63 reviews 63 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 8, 2015

This Crowne Plaza hotel has an abundance of features to recommend it. It is a Suites hotel, and many of the rooms are layed out as suites. It is a full service hotel, with bellmen, porters, room service, restaurant, etc. The pool area features a fairly large pool. The week-end we were there, many children were enjoying this area, which... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 6, 2015 via mobile

I was forced to stay there because my plane got cancelled and had to call for the shuttle. When Samantha answered she was rude and short on the phone. Made me not want to stay there even if it was a free night stay. I noticed when I got there and she checked me into a room and didn't look... More 

Was this review helpful? Yes 1
Robert E, Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Thank you for sharing your experience with us. I was shocked and disappointed to hear about the service you received while at our hotel. At this hotel we strive to deliver the possible service and accommodations. Unfortunately, in this instance, we failed to me your expectations. Rest assured this was not our standard. I will be addressing your concerns with... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

This has been the best place I have ever stayed on business. The shuttle is free and very convenient. If you get the chance ask for Brenda she is so accommodating and has a great sense of humor. I would recommend stay here to anyone.

Was this review helpful? Yes 3
Ogallala
Top Contributor
93 reviews 93 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 17, 2015

Hotel is located a few miles from the airport and a great location for gatherings for those flying in. Front desk staff was good with lines to check in limited. I inquired about the area and was offered a map of the area and information on how to get there.

Was this review helpful? Yes 2
Robert E, Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Thank you for the outstanding review. At this hotel we strive to deliver the best possible guest experience. It is always great to hear we are delivering on it. We will be sure to share your comments with the team. We hope the next time you are in the area you will stay with us again. More 

Moorhead, Minnesota
Top Contributor
88 reviews 88 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 17, 2015

We checked in after driving the Mississippi River road from Iowa. This Crowne was nice. Definitely a business hotel with large meeting/banquet facilities, but it can work for most people. They have a junior Olympic swimming pool which was great and a decent hot tub. The beds are pretty comfortable and the rooms have good showers. Each room had a... More 

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Federal Way, Washington
Top Contributor
132 reviews 132 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 4, 2015

Nice beds, nice staff....close to the Mall..! Best of all, I loved how clean my bathroom was! And, a comfy bed and a flat screen TV with lots of channels to watch! Only criticism was that the bar could serve food a bit longer. It was apparent that late night travelers arrived seeking food. Oh, and to the hotel shuttle... More 

Was this review helpful? Yes
Robert E, Manager at Crowne Plaza Hotel and Suites Minneapolis International Airport, responded to this review

Thank you for staying with us and taking the time to write such a great review. At this hotel we look to reviews like yours when updating policy. We're glad to hear to you found the room and service comfortable and inviting. Our team works hard to deliver the best possible service and accommodations. We will be sure to share... More 

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