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Quality Inn & Suites Mall of America/MSP Airport

2.5 of 5
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814 East American Boulevard, Bloomington, MN 55420
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Quality Inn & Suites Mall of America/MSP Airport
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1 room 1 guest
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Ranked #32 of 39 Hotels in Bloomington
A recent review
5 of 5 stars reviewed 1 week ago
Cyd2766 Bloomington, Minnesota
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ames, Iowa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We had booked our room through Orbitz for 4 people for a Stay and Park travel. When we arrived at 11:30 p.m.at night the room that we were assigned was a king bed with a pull out bed to accommodate the 4 of us. We did not know this until we went up to our room (4th floor) We went... More 

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Bloomington, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I have been at this hotel since the beginning of July conducting business for my company. The new GM, Kevin Stedler, was very accommodating in helping me with setting up meetings/ training. I had several meetings/ training and he made sure it was always clean and set up for the day. My room was very clean and spacious and had... More 

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Gallup, New Mexico
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel felt very unprofessionally managed. While clean, the gigantic room I stayed in was nearly empty and the TV was to small to see well across the large space. The staff outside smoking and shouting at one another was unpleasant, but the shuttle drivers were great. My room was clean but could have really used the services of an... More 

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Lahti, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great place :) Close to Mall of America and airport. Clean and good size rooms, nice staff. We even got free stamps from them for postcards :) Ask for a room from floor 4 and you might get a balcony like we did.

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Saint-Hubert, Quebec, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had to reluctant go here during a business trip. Condition of the rooms is really sub par. Strange smells in the halls and room was not very comforting. The hotel chain needs to do a massive renovation to make this hotel acceptable for guests. Plenty of hotels to choose from in the area so chose another every time.

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Winnipeg, Manitoba, Canada
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights. Hotel was a little on the pricier side then what we had been paying up till that point, but the location was what we wanted. When I called to make the reservation, I was told there was no fridge in the room. So we lugged around a cooler, only to discover that there in... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

After our stay there we dound out that they charged us twice for the stay on our credit cards and now refuse to talk. I can only recommend that you don't stay there because the same thing could easily happen to you.

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Fulton, Kentucky
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a very good experience at this hotel, We took the shuttle to Mall of America twice and it was very much on time. It helped us out tremendously. The beds were comfortable and staff was very helpful. One desk clerk in particular, Haven, was very helpful. She had only been there three months, but new her way around... More 

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Norwalk, Iowa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We had a number of problems with this hotel staff, and there was very little customer service to be had. I can admit that we booked thru a 3rd party site, and I saved two rooms under my name - evidently I didn't put my name on both rooms on the website, so one was reserved under Last Name, First... More 

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1 review
3 of 5 stars Reviewed 4 weeks ago

Great location. Nice hotel. The room keys need to be reprogrammed all the time, they gave no reason why. This was frustrating when it has to be done after day. Wireless internet is not great. The lady working the breakfast was very efficient and kind. The front desk staff could learn something from her. The manager was good. The pool... More 

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