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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

3.5 of 5 5401 Green Valley Drive, Bloomington, MN 55427
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Certificate of Excellence 2014
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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527 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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New Ulm, Minnesota
Top Contributor
94 reviews 94 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 27, 2012

We had a great stay in July 2012 for my daughters 12U softball team. I was a little concerned about the hotel being ready for young travelers. The staff was great, the rooms were nice and the pool area was nice, open, and large enough to accomodate families, etc. Many travelers mention that this is a "business" only hotel. However,... More 

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CrowneFOM, Front Office Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Hello kdahlers, Thank you for taking the time to give us your feedback from your recent stay. Thank you for the kind words you had about our property. Without knowing exactly what tower you are in, we are in the process of modernizing the elevators so in our West Tower (rooms that end with 50-66) so only one elevator is... More 

Portland, Oregon
1 review
5 of 5 stars Reviewed July 27, 2012

This is a beautiful hotel with amazing staff. Charles was friendly, explained how we needed to get around in the city, and overall, was a wonderful, warm presence. Doug was equally awesome. Always on time, friendly and keeps water in the shuttle, which was great since I had no idea MN was so humid. This was a really great place... More 

Was this review helpful? Yes
CrowneFOM, Front Office Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you so much for your kind review! We appreciate you taking the time to share your comments and have shared them with our staff. We hope to see you again soon! Jill Nothwehr Front Office Manager More 

Sioux Falls, South Dakota, United States
2 reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 24, 2012

Well the service and staff were great, hotel price was decent and the trip was great. My biggest problem was the fact that when I got home and unpacked I found a dead mouse that crawled in their and died and since it's summer it was so hot that the stench was unbelievable when I opened the bag up. When... More 

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CrowneFOM, Front Office Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Hello Doug, We take any and all complaints very seriously and I am sorry you feel we didn't address your concern appropriately. We immediately followed up on your complaint with a thorough search of your guest room and was unsuccessful in finding any evidence. If you feel like talking about this further, I would be happy to reach out to... More 

Pittsburgh, Pennsylvania
2 reviews
4 of 5 stars Reviewed July 22, 2012

Great service from the front desk staff. Close to nice running, walking or biking trail around a lake. Women's floor was a nice touch. I did not eat breakfast there although it included in my rate. I did not use the shuttle service but I saw a lot of people using it. Great value for the $. Clean, convenient and... More 

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1 review
5 of 5 stars Reviewed July 19, 2012 via mobile

Stayed at the crowne plaza Bloomington west, good hotel, not a bunch of stuff around. The driver Doug changed or experience, he was able to suggest great places to hangout. He drove us where we needed to go with a great attitude, he even drove us across the parking lot to a place to hangout when we accidentally called for... More 

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Lansdale, Pennsylvania
2 reviews
5 of 5 stars Reviewed July 18, 2012

Great hotel. Close to office. Doug in transportation was great. The martini bar awesome.. Ladies only floor is a great idea and very safe. Loved the ice cream.

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Senior Contributor
31 reviews 31 reviews
20 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 17, 2012

Happened to be staying at the hotel on the night of July 3rd and had a wonderful view of the fireworks from our hotel window. The fireworks were held at the Normandale Lake Park, which would have been a quick walk had we wanted to see them outside, but enjoying them in our room with air conditioning was better!

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AZ
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 9, 2012

This hotel is packed with great people (Doug, Sai, and Angela). IF you need to be away from home, this place will treat you right! I can't wait to come back!!!!!

Was this review helpful? Yes 1
Stockton, California
1 review
5 of 5 stars Reviewed July 3, 2012

We use this property to stay and conduct our leadership training for managers. It's awesome to see the staff living what we were teaching during the day! They are a shining example of customer service being an attitude and not just an action. Doug in transportation is the MAN!! All of the staff at the front desk ben over backwards... More 

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Onaway, Michigan
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 28, 2012 via mobile

This was my second stay for work. The overall experience remains the same. Lousey housekeeping, over chlorination of pool, etc. However, I requested the quiet floor (5)th, and it was soooo quiet!

Was this review helpful? Yes 2
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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America
Hotel Style:
#4 Business Hotel in Bloomington
#11 Romantic Hotel in Bloomington
#12 Family Hotel in Bloomington

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