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All 38 Bloomington hotels

Crowne Plaza Hotel Minneapolis - Airport West Bloomington

3.5 of 5 Hotel   |   5401 Green Valley Drive, Bloomington, MN 55427
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85%
Ranked #7 of 38 hotels in Bloomington
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 4, 2014
Ian F Sydney
  • Reviews (439)
  • Photos (90)
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439 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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There are newer reviews for Crowne Plaza Hotel Minneapolis - Airport West Bloomington
See the most recent reviews
Sydney
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 4, 2014

I checked into the Crown Plaza after a very bad experience at the Hilton here in Minneapolis and was delighted with the experience from the minute I was greeted at the front door. From the front desk to the quality presentation of the well appointed rooms and then later to the friendly staff at the bar and dinning room everything... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

WOW! I cant say enough to thank you for posting such an amazing review, but I will try. THANK YOU!!! We try hard to help guests feel the same sentiments that you expressed. It's nice to read a review like this and to feel that we are on the right path. Thank you for enjoying our hotel and for giving... More

Michigan, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 1, 2014

I was part of a group staying at the hotel; folks wanted to see a Minnesota Twins baseball game. How can we do this, we wondered? Jill and Doug, members of the hotel's amazing staff, stepped up and helped us plan and execute the evening. We took the shuttle to the airport, and picked up the light rail from there.... More

Was this review helpful? Yes 2
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

I know you cant see this but I am rocking out to this review right now!!!! Thank you! Doug and Jill and everyone else ARE rock stars! We are all pleased to know that they were able to make your trip successful. Thank you for taking the time to write such a fantastic review. More

Winnipeg
Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 30, 2014

Nice clean place to stay. Rooms have been updated and are very clean. Hotel is nice and is in great central location to everything. Rooms are reasonably priced. Overall great place to stay and relax. Has nice pool area with hotub.

Was this review helpful? Yes 1
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review. We are happy to have had a great guest like you stay with us! Thanks again. More

Marietta, Georgia
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 28, 2014

An older hotel that has undergone some upgrades. Perfectly fine for business travel (which I was on); with shuttles to the airport & Mall of America. Parking was a bit of a pain, but free and plentiful.

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for taking the time to write a great review for us. We always appreciate it! More

Kuala Lumpur, Malaysia
Top Contributor
58 reviews 58 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 27, 2014

We were here to attend my brother's graduation. We stayed for 2 nights. The room is spacious and check in and check out were a breeze.There is free parking and hotel shuttle to airport and mall of america if you are not driving. Indoor swimming pool and hot tub looks inviting even though we did not try it.For the pricing... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! It's great to receive such a nice review. We hope you get a chance to come back some time to visit. More

England
Contributor
14 reviews 14 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 21, 2014

Just got back from a very brief business trip to Bloomington, MSP. I had to write a review of the Crowne Plaza; I stay in many generic business hotels across the USA, but the service and facilities offered here were exceptional. So many to mention, but I'll try! 1: the staff - genuinely could not have been more helpful. The... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the review! We are definetly not the generic hotel! Thanks for enjoying what we have to offer. We hope to see you again and again. More

Coon Rapids, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2014

We held a two-day board meeting here. The staff are warm, cheerful and responsive. The banquet manager was a joy to work with. The kitchen accommodated 3 special dietary requests without a problem. Food service was reasonably priced, the food quality drew compliments from attendees. I heard no complaints from any of our board members or staff. Many of our... More

Was this review helpful? Yes 1
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! Those are wonderful words. Happy employees that are happy to call this hotel their home, you can feel the difference. Keep us ion mind in the future. We would love to see you again. More

Chesterfield, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2014

Awesome hotel. Stayed on Ladies Only floor. Loved the extra amenities...free snacks, bottled water, sodas, ocean, etc. Lovely rooms, updated and modern. Hotel staff was incredible! I would recommend this property.

Was this review helpful? Yes 1
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! I am happy to know that were able to make your stay with us a fun and successful one. Thanks for the review and come back to see us anytime. More

Charlotte, North Carolina
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 30, 2014

I stayed at this hotel for 4 nights recently and was quite impressed with the quality of the service from all staff. Every staff member that I dealt with (front desk, shuttle, restaurant and banquet) was extremely welcoming, patient, friendly and professional. I flew in and didn't have a car so the location of the hotel wasn't the best for... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review! When your company is picking out the hotel, you must always wonder what you are in store for. We try our best and I am glad you enjoyed the stay. Thank you again! More

Thunder Bay
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2014

I just thought I would mention how great the service was when I checked in earlier today. Ashley greeted me at the front desk and was so friendly and genuine that I felt the need to mention it in this writeup. I wish every hotel I've stayed at had someone like her working there. As for the rest, the pool... More

Was this review helpful? Yes 1
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! Thank you for taking the time to write a review and also thanks for making it a nice one. We will be looking forward to your next visit. More

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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Bloomington #8 Family Hotel in Bloomington #11 Romantic Hotel in Bloomington
Hotel Class
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 
Number of rooms
256

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