I was absolutely thrilled with my one night stay at Crowne Plaza. The entire staff was exceptionally courteous, professional and went way beyond the call of duty on numerous occasions. I loved the women´s wing... made me feel secure and safe and enjoyed the quiet and beautiful room with all needed amenities and even a great selection of snacks and... more

I stayed here June 9 - June 11 and I loved this hotel. I travel quite frequently and mostly stay at Hilton Hotels but this one came very highly recommended so I gave it a try - glad I did. The hotel's restaurant/bar had excellent food and the female bartender was great! The fitness center, pool and hot tub were... more

Due to flight delay, I spent the night at Crown Hotel and arrived just before midnight. The desk manager, Shugg Robinson, was so welcoming and assuring. Despite having several people at reception, as well as handling phone calls, he multi-tasked with amazing efficiency, remained calm, friendly and got me quickly settled into a wonderful room in the wing of the... more

This was a good hotel near the Mall of America and other Bloomington businesses. The staff was friendly and efficient. The hotel was smaller than surrounding properties and of contemporary design. It was nice but some common areas were just a little worn. The restaurant looked very stylish but we did not have time to try it. The room was... more

I traveled to Bloomington with my four teenage daughters to celebrate my youngest daughters 15th birthday. We booked two rooms so they could all stay in one room and I could have my own room, a real treat for me since I live in a house with 5 teenagers and a retired husband! I emailed the hotel to inquire about... more

I was very pleased with this hotel. The style was very cool and urban but the staff was warm, friendly and helpful. The room was exceptionally clean. I had read a review about no water pressure in the shower but I had no problem as the water pressure in my room was great and I was on the 6th floor.... more

We were greeted at the front desk when we checked in...by a very pleasant , polite and helpful gentleman.....Our room was poolside, with a king size bed...and ever so comfortable....all white linens...DOWN even..... and lots of pillows!! Also a wide screen Tv, which my husband right away swiched on!! This morning we had breakfast on the main level, which also... more

Overall not bad and a good value, but the shower in my room was terrible. Incredibly low water pressure and luke warm water at best. On top of that, the sink drained very slow. Friendly staff, decent breakfast, free wi-fi. TV was too big for the room. more

I cant say enough about the outstanding service i always have received at this location. I would like to give mention and praise to one in particular. Jill, she is definably one of the best customer service employees i have ever encountered in all my travels. She always has a smile and is eager to help out. I especially appreciate... more