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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

3.5 of 5 5401 Green Valley Drive, Bloomington, MN 55427
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Certificate of Excellence 2014
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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526 reviews from our community

Traveler rating
    306
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    44
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Skippack, Pennsylvania
Top Contributor
59 reviews 59 reviews
34 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for a week on business. We found the rooms very nice and spacious. The rooms had refrigerators which a lot of times the 3-1/2 stars don't have. The staff was very nice and helpful. The hotel bar/restaurant has some good bar food. (we didn't try the dinners) The hotel is close to the Mall of America and... More 

Was this review helpful? Yes
Thief River Falls, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

The Crowne hotel is always clean, respectful and just plain great staff to work with. Remodeled rooms, bar and restaurant right there. I highly recommend staying with them whenever you are in the Minneapolis area.

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Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My company sends me to Minnesota several times a year and I always try to stay at this Crowne! I love everything about it, from the staff to the lobby to the rooms everything is great! Every staff member I've ever interacted with has been polite, professional, and helpful. The rooms are pretty standard, yet comfy. I've stayed on several... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Michael, Thank you so much for the 5 Star review about our hotel team and accommodations. We are very appreciative of your loyalty and look forward to seeing you throughout 2015. More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff are friendly and eager to assist. George (concierge) and Brenda (transportation driver) are some of the nicest people you will ever meet. Everyone was helpful and responsive to my needs. I look forward to my next stay!

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Michelle, Thank you for the great review. We are thankful to have George and Brenda on our team as they represent our entire staff very well. We look forward to seeing you on your next visit to Bloomington. More 

Toronto, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a room at the Crowne Plaza for one night, and we anticipated a very late arrival as we were doing a long road trip. When we arrived close to 3 AM, check-in was easy and quick, and the desk agent ensured we were able to settle into our room right away. The lobby was covered in tarps as... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Stephanie, Thank you for the very nice review. I am glad to hear that your family had a great experience and that our hotel exceeded your expectations. We hope to see you again when you visit the Minneapolis area. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Brenda who drove the shuttle bus to the mall of america is just a wonderful lady,great expirence here. She drove only my family to the mall, even though it wasn't the scheduled time to leave Very clean, the pool is huge, the rooms are great and the bath rooms are gorgeous!! Everyone here is just wonderful friendly people!! I would... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Alexandria, Thank you for the review and we are so happy that our hospitality and amenities exceeded your expectations. We are fortunate to have Brenda as one of our associates who provides such great service. We hope to see you again and appreciate the recommendation. More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had to stay close to my office in Bloomington for two weeks. Some may think that was a chore. The clean surroundings and family atmosphere generated by the staff of Crowne Plaza Bloomington won me over after the first couple days. Clean, modern rooms, good food and an impressive pool and fitness center. Kaitlin and Taylor at the front... More 

Was this review helpful? Yes 1
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the very kind review about our hotel. It is great to hear that our staff from every area of the hotel provided warm hospitality and quality accommodations. Thank you for staying with us for an extended time and we hope to see you again if you are in the Minneapolis area. More 

Bemidji, Minnesota, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I had a lovely visit in early November, a weekend escape before winter set in. Staff were friendly and professional, room (recently remodeled?) was lovely, pool and fitness center are well maintained, restaurant is very convenient with its buffet breakfast (a cut above standard), location is safe and convenient, and our room rate was a great value.... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for staying with us and we hope to see you again soon. It is great to hear that your weekend escape was so enjoyable. We will continue to make every effort to provide award winning hospitality and a great value to all of our guests. More 

Hood, Virginia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 13, 2014

The rooms were fine with reasonably clean and modern rooms. However when it came time to eat dinner the only option was a small menu offering that was not much more than bar food. It was decent bar food but not what I expected from a hotel of this size. With so many other lodgings within a close proximity I... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Herbert E, Thank you for leaving a review regarding your stay with us. I am very appreciative of your generous rating and glad to learn that you found comfort in the room you have stayed at. On the other hand, It is regretful that your dining experience in our hotel fell below your expectations. Rest assured your comments and... More 

1 review
4 of 5 stars Reviewed November 13, 2014 via mobile

Brenda is amazing!! Awesome customer service and very friendly, she was the best part of my week long stay. The bad part of the hotel is there is no little store inside for people who forgot important items (such as toothpaste, q-tips, etc.)

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Michael, Thank you for the great review and acknowledging the outstanding service that Brenda provides. Our hotel does provide basic items free of charge such as toothpaste, toothbrush, combs, etc. We also plan to provide a small gift shop area at some point in 2015. Thank you again for all your feedback. More 

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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Number of rooms: 256
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America
Hotel Style:
#4 Business Hotel in Bloomington
#10 Romantic Hotel in Bloomington
#12 Family Hotel in Bloomington

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