We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel deals
5401 Green Valley Drive, Bloomington, MN 55427
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
View Map
Add Photo Write a Review

646 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    362
    184
    56
    23
    21
See reviews for
116
92
55
254
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (646)
  • Mar-May only
    (138)
  • Jun-Aug only
    (218)
  • Sep-Nov only
    (162)
  • Dec-Feb only
    (128)
All months
Austin, Texas
Level Contributor
189 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although this is an older property, the rooms have been re-done and it is a nice facility. The breakfast buffet is reasonably stocked and service is very good. The room fee includes shuttle transportation to the MSP airport, Mall of America and several other nearby locations (on request) The good - Nice shuttle - works well to get to the... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Moved2Texas: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Bloomington. I am glad that your stay was comfortable and that you enjoyed the North Restaurant, shuttle service, and the location. I apologize for the trouble with the printer in the business center and I will make sure it is working for... More 

Anchorage, Alaska
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 days ago NEW

I saw two bed bugs right after my daughter fell asleep so we packed up and left. They sent up housekeepers to get the bugs and verify what they were. The manager was the LEAST HELPFUL. I couldn't believe this hotel gets rated so highly. They didn't offer to dry our clothes to kill any remaining bed bugs and I... More 

Was this review helpful? Yes
Fargo, ND
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is not the easiest to access even when you can see it due to the street configuration in that area. The parking lot is currently torn up, but that should be corrected before too long. There is not much of a lobby, but the room was nice and the service very good. I had a hard time getting... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear SiteGuy: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am sorry that you had problems finding the hotel but glad you made it. We normally do not have issues with the internet and I apologize that you experienced a connection problem. I am delighted that you rated our service... More 

Winona, Minnesota
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The hotel was a nice location off 494 between Valleyfair and the MOA. We had appetizers in the room and drinks in the bar. Everything was just as it should be. There was a hotel shuttle bus that will get you to things in the area.

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear chwilliabiztraveler: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay and thank you for scoring us outstanding in all categories. Hope you had a great day of shopping at the Mall of America. We look forward to seeing you again in the future.... More 

Florence, Alabama
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a problem that could have left us (three women) frustrated and very unhappy. When Travis, the manager on duty, was made aware of the situation he immediately jumped into action. Not only did he make us comfortable, he set a plan in place to care for future guests. We cannot say enough nice things about this hotel. The... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear HunnieJudy: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Bloomington. I am sorry that you had a problem but I am delighted that Travis was able to help you and your friends with the issue. We strive to provide outstanding service and accommodations. I am also happy to hear that Ashlea... More 

Seattle, Washington
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

At check-in the desk receptionist was so excited to tell me she was placing me in a room in a wing that was set aside for female travelers and was a secured wing only accessible by key card. Really? Well, great, but I don't feel that my life is in danger so can I have a normal room? No, sorry,... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Cal3920: Thank you for your feedback regarding your stay at the Crowne Plaza Bloomington. I am sorry that you did not like the location of your room on our "ladies only" floor. We normally have positive feedback from travelers who enjoy the location. I apologize for the guest service agent not being able to move you to another area... More 

Chicago, Illinois
Level Contributor
6 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

Don't book with Priceline or they stick you by the pool. Normally that wouldn't be a bad thing but it is so loud it is impossible to even hear the TV in the room. It is an indoor pool and the echo is unbelievable. I have been trying to do work in my room and it is ridiculous trying to... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Larry T: Thank you for taking the time to inform me about your stay. I apologize for the noise level in the pool area during your stay. Please know, that if you would like a room away from the pool area, just request a location when you make the reservation. Although we do not guarantee a specific room numbers... More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for a weekend the room was nice the pool was big which was a plus for our 7 year old I asked to be upgraded to a double bed room and they were able to accommodate us there was a discrepancy at with the room charge on my credit card but the staff at the desk was helpful... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Maria O: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am glad that you enjoyed your accommodations and that your son enjoyed the swimming pool. We hope that your travel brings you back to the Bloomington area and we look forward to seeing you again. Kind regards, Patrick Bissen... More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

My husband I stayed here this past weekend. The hotel was a little difficult to get to but once there the stay went fairly well. The hotel is nicely updated and remodeled as well as our room. The bed was very comfortable and the hall was quiet. The bathroom was a tad small but looked nice and was nothing we... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear AndreaBradH: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your room accommodations and that you had a restful nights sleep. I apologize for the deactivation of your room keys. I believe this was an error at check in and the keys were probably activated... More 

Elizabethtown, Pennsylvania, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not only is the hotel remodeled,but it truly lives up to the guests expectations. From very nice rooms to the best customer service ever received at a hotel bar/restaurant (Sai the bartender is AWESOME). Just my GO TO place when in the MSP area!

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Hutch H: Thank you for the great review on TripAdvisor for the Crowne Plaza Bloomington! This was a wonderful review to read to start the week! I am delighted that you enjoyed your stay with us and that the employees exceeded your service expectations (especially Sai). Your comments will be shared with the entire team. We look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

222 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/suite (13)
Viewed
Pool/beach area (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (182)
Viewed
Business center/function rooms (21)
Viewed
Hotel & grounds (33)
Viewed
Pool/beach area (8)
Viewed
Room/suite (41)
Viewed
Bathroom (8)
Viewed
Dining (21)
Viewed
Other (50)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Bloomington hotels
0.9 mi away
Holiday Inn Express Hotel & Suites Bloomington West
0.1 mi away
Staybridge Suites Minneapolis Bloomington
5.4 mi away
Radisson Blu Mall of America
Show Prices
Show Prices
Show Prices
0.3 mi away
Sheraton Bloomington Hotel
Sheraton Bloomington Hotel
#15 of 39 in Bloomington
4.0 of 5 stars 137 reviews
1.0 mi away
Hilton Minneapolis/Bloomington
5.2 mi away
BEST WESTERN PLUS Bloomington Hotel
Show Prices
Show Prices
Show Prices

Near Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay