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All 38 Bloomington hotels

Crowne Plaza Hotel Minneapolis - Airport West Bloomington

3.5 of 5 Hotel   |   5401 Green Valley Drive, Bloomington, MN 55427
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85%
Ranked #8 of 38 hotels in Bloomington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Grundy512 Austin, Texas
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469 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Austin, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Good hotel, great hotel, awesome hotel....sure, the fact is it is all about the people. The staff here is best thing about this place, accommodating, considerate, personable, and truly treat you like a guest. If you are a business traveler like myself they make you look forward to returning.

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Sioux Falls, South Dakota
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Great hotel, awesome staff. They were very helpful. Wasn't happy when they tried to get the fiancé and myself in a double and when asked for a king we got charged $10 more a night, when priceline stated room assigned at check inn. The chocolate and the sleep kit was really cool! Loved the updated décor, love how its surrounded... More

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Thunder Bay, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for our 5th anniversary getaway from July 25-27. Check in was quick and easy. The staff at the front desk were always friendly and helpful. The room was beautiful, nicely updated and very clean. The chocolate and 'relaxation kit' (can't remember what it was actually called) on the bed was a very nice touch!... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! I hope the anniversary was wonderful and we are glad we got to be a part of it. Thank you for the review and we hope you do visit us again. More

Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Having stayed here many times it is pleasing to see the bathrooms have been updated. This is a good place to stay for business travellers as the rooms are clean, the bathrooms are now modern and the free shuttle from the airport and to the Mall of America is a bonus. The staff are attentive but the breakfast is not... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! We are happy to have the bathrooms remodeled also. Thanks for taking the time to post this fantastic review. More

1 review
5 of 5 stars Reviewed 1 week ago

This hotel has a ladies only floor. In all the years I have traveled, I have never experienced this concept. You are on the ground floor, but it is key card access only. The staff, particularly Ciara and Tyrone went above and beyond to ensure my stay was comfortable and that I receive the best service anyone could ever imagine.... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! Tyrone and Ciara will be very pleased to read your review. Thank you for taking the time to post this wonderful review and please come back anytime. More

Chicago, Illinois
Top Contributor
69 reviews 69 reviews
14 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly a previous post gave a middling review partially because she didn't know how to turn on/off the shower without getting wet. I suggest you ignore the willful ineptitude of this review and choose this hotel for what it will give you... a great stay. Ignoring the fact that aiming the shower head to the wall before turning on the... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Wow! What a superb review! I can't thank you enough. Please come back and stay with us any time! More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed on 6th floor with my family of four. Room was clean and well decorated. Bathroom was small, but clean and nice. Very quiet. Staff was very friendly at check in. The bar/lounge was nice. Did not have a chance to use the pool. Only thing my family did not like about our stay was no free breakfast.

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for taking the time to write this review. It's nice to get feed back like this. Thanks again. More

Salt lake city
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My best friend was checking into this hotel and it was so important to me to have something special waiting for him when he checked it. They went above and beyond to make it the most perfect check in ever! Thank you for helping me out from 1000 miles away!

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you, Officer Jackson! More

Barrie, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel itself, although very clean, well appointed and up to date, was not the most redeeming feature of the establishment. It was the outstanding service and positive experience I had with every staff member I encountered. The front desk staff welcomed me after my long trip, George handed me a refreshing glass of lemon water and I was shown... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! It is great to read a review like this. It makes us proud to know that the staff made your stay into a great experience. More

Minnesota
Top Contributor
50 reviews 50 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay here was way too short. It is a lovely property (though tricky to find in the dark due to one way streets around it). We totally loved the freshly ironed, thick linens and plush towels. The rooms are modern and bright, beds very comfy, pillows fabulous. We totally loved the bathroom - ultra modern, mini tiles, glass door... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

First of all, I want to say that I am jealous that you were one of the lucky ones to go to the Paul McCartney concert. That being said, I am glad that Sir McCartney was not the only great thing you wanted to share stories about. Thanks for the review and for staying with us. Come back any time. More

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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Bloomington #8 Family Hotel in Bloomington #13 Romantic Hotel in Bloomington
Hotel Class
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 
Number of rooms
256

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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