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All 38 Bloomington hotels

Crowne Plaza Hotel Minneapolis - Airport West Bloomington

3.5 of 5 Hotel   |   5401 Green Valley Drive, Bloomington, MN 55427
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Ranked #6 of 38 hotels in Bloomington
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed today
Antonio D Thunder Bay
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410 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Thunder Bay
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

I just thought I would mention how great the service was when I checked in earlier today. Ashley greeted me at the front desk and was so friendly and genuine that I felt the need to mention it in this writeup. I wish every hotel I've stayed at had someone like her working there. As for the rest, the pool... More

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Knoxville, Tennessee
Top Contributor
58 reviews 58 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in this hotel because we were on business and thus was the recommended hotel. Let me say not everything was bad. We flew in early on a Sunday and had called several days prior regarding early check in. The exact phrase was nope... We are booked that weekend. I understand being booked however I never use nope with... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

All I can say is, you are right! It sounds to me that we failed to provide the wonderful experience that I know we are capable of. I am very sorry to hear about a less than impressive stay for you. We would love to talk in more detail about the stay if you would like. Please contact either myself... More

Contributor
11 reviews 11 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the crowne plaza after my husband had an operation at the Mayo Clinic. What an amazing hotel. My husband asked the front desk if they had Tylenol. The manager Ben went out, got some and brought it up to our room. So kind. The restaurant was excellent too. The food and the service. What a great hotel!!

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Chicago, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Family of 4 (adults 2 kids) we stayed here 2 nights 3 days, while there we had excellent customer service. The front desk was beyond helpful giving us directions to nearby family restaurants. We visited Mall of America while on this trip and the front desk offer a coupon book was which was awesome when shopping! The room was really... More

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Nisswa MN
Top Contributor
105 reviews 105 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check-in was excellent. Our room was just fine- clean and quiet. Restaurant was good too. Service was good. Great newspapers available to guests free of charge. We did the park and fly deal in early March 2014. Got stuck in the parking lot because it had not been plowed very well. Found a spot to back into once we were... More

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Winona, Minnesota
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a last minute booking and instead of staying closer to the Mall of America as usual we decided to pick a different hotel, We had a late check in so taking a dip in the pool wasnt an option but it is a big and deep pool with a hot tup tucked way in the back and partial... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the review. I hope you can make it back to stay with us again and take full advantage of what we have to offer. When you come back, please make use of our shuttle service that can take you to most of the attractions in the local area. More

Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed March 7, 2014

The restaurant at this hotel is awesome. I go over he lunch hour and eat at the soup and salad buffet. The soup changes daily and is always very good. The salad bar is extensive. If you like you can have pizza from the pizza for an extra charge. I have been gong to the hotel for several years and... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for that great review and thanks for telling everyone about the great deal we offer up at lunch time. More

Mankato, Minnesota
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 4, 2014

We very much enjoyed our stay at Crowne Plaza. When I was younger, I was a housekeeper in a few hotels. Because of those experiences, I am very picky on Hotels. This was the cleanest hotel I have stayed in. The Front lobby was very clean and orderly. The hallways where spotless, considering it is winter here and with all... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! Our House Keepers take great pride in what they do. They will be happy to read this review. More

Charleston, South Carolina
1 review
5 of 5 stars Reviewed February 23, 2014

Great hotel, cozy bar, room service fantastic, excellent shuttle service. I've been to this hotel mulitple times and it's consistently excellent. Shuttle service convenient--very flexible. Beautiful fire pit in bar area; exceptional pool

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for such a nice review. It warms our hearts to know you enjoyed warming yourself by our fire. Great review! Thank you! More

Carter Lake, Iowa
1 review
5 of 5 stars Reviewed February 19, 2014 via mobile

This hotel can be considered a hidden gem. I have stayed here before a couple of years ago and it was a good value. So I stayed again....what I didn't expect is the vast improvements made. The service at the front desk and bar were stellar! They staff I encountered were efficient and very friendly. They made a point to... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you so very much! Keep talking about us! Tell everyone and maybe we won't be hidden any more. Thank you! Thank you! Thank you! More

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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America
Address: 5401 Green Valley Drive, Bloomington, MN 55427
Phone Number:
Location: United States > Minnesota > Bloomington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Bloomington
#8 Family Hotel in Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
Official Description (provided by the hotel):
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 
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