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All 38 Bloomington hotels

Crowne Plaza Hotel Minneapolis - Airport West Bloomington

3.5 of 5 Hotel   |   5401 Green Valley Drive, Bloomington, MN 55427
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85%
Ranked #9 of 38 hotels in Bloomington
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Shawna L Minneapolis, Minnesota, United States
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475 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • Dutch first
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English first
Minneapolis, Minnesota, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I LOVE this hotel! The staff is what truly makes this hotel a 5 star hotel. I stay here often for work as well as utilize their meeting spaces. Every morning Ashley and Courtney welcome me with a warm smile and make sure my stay is going well. Jill and Morgan the event coordinators are equally amazing. They check in... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review! This review and you are so appreciated. More

Laurel, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I wanted to LOVE this hotel. After reading all the reviews, I really thought this was going to be a perfect stay. It was not, not because of anything major, just a lot of small things that left me feeling so, so about this hotel. Overall we had a pleasant stay. The room was clean when we checked in, staff... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you. This is a very fair review given the information you have shared. I am anxious to use this review for training purposes. We are always trying to illustrate to the staff how the small things change a guests perception of the experience they are having. Thank you for staying with us and I hope you will stay with... More

Thief River Falls, Minnesota
Top Contributor
54 reviews 54 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stay here often. It's generally very good. When you book, if you or your children are not going to swim, ask for the west tower away from the pool. Quieter, no chlorine. To do that, make sure you speak to the hotel directly. The IHG 800# doesn't seem to effectively communicate with the local hotel. The business center is... More

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TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for taking the time to share this great review. We appreciate you staying with us and sharing advice. Only one thing though, the pool is in the west tower and it is the south tower that is away from the pool. Good advice though. We hope you come back to stay with us again. More

Perth, Australia
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very friendly staff, from the transfer drivers tight through to the housekeepers. Not only friendly, but very bubbly. Room was clean and bathroom was quite adequate' size wise. We stayed on the women's only floor which had a few nice little perks and was accessible only by key card. Fitness centre was fine but not enough cups for the water.... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the great review. We love reading posts like this. Thanks again! More

Detroit Lakes, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a wonderful stay here. Your front desk person Courtney was very accommodating. She allowed us to check in a bit early so we could head to the Minnesota State Fair. Your beds and pillows were HEAVEN!!! I didn't want to crawl out in the morning. The hotel was also extremely quiet. Thanks so much for the great stay!

Was this review helpful? Yes 1
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Glad to know that you will be back! Thank you for the review! More

Winnipeg, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked this hotel through Hotwire for 2 adults and one child over 2 years of age (we also have a 5 month old). Our room had 1 double bed and was handicap accessible, meaning, a sit down shower in a large bathroom situated in a small room. The bigger problem, one small double bed to fit 2 adults and... More

Was this review helpful? Yes 1
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

We do not look down on third party bookings. We give them the same thing as everyone else, we give them what they booked. If you had booked a king bed and wanted to fit five people in the room, we would give that to you. If you booked two beds for only one person, we would give that to... More

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Good hotel, great hotel, awesome hotel....sure, the fact is it is all about the people. The staff here is best thing about this place, accommodating, considerate, personable, and truly treat you like a guest. If you are a business traveler like myself they make you look forward to returning.

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you so very much! This is what I hope every guest gets to experience. It is all about the people. Reading this review makes me so happy. More

Sioux Falls, South Dakota
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel, awesome staff. They were very helpful. Wasn't happy when they tried to get the fiancé and myself in a double and when asked for a king we got charged $10 more a night, when priceline stated room assigned at check inn. The chocolate and the sleep kit was really cool! Loved the updated décor, love how its surrounded... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the awesome review! We appreciate it. More

Thunder Bay, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for our 5th anniversary getaway from July 25-27. Check in was quick and easy. The staff at the front desk were always friendly and helpful. The room was beautiful, nicely updated and very clean. The chocolate and 'relaxation kit' (can't remember what it was actually called) on the bed was a very nice touch!... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! I hope the anniversary was wonderful and we are glad we got to be a part of it. Thank you for the review and we hope you do visit us again. More

Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed here many times it is pleasing to see the bathrooms have been updated. This is a good place to stay for business travellers as the rooms are clean, the bathrooms are now modern and the free shuttle from the airport and to the Mall of America is a bonus. The staff are attentive but the breakfast is not... More

Was this review helpful? Yes
TBlackwell, Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you! We are happy to have the bathrooms remodeled also. Thanks for taking the time to post this fantastic review. More

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Additional Information about Crowne Plaza Hotel Minneapolis - Airport West Bloomington

Address: 5401 Green Valley Drive, Bloomington, MN 55427
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Hotel Minneapolis - Airport West Bloomington 3.5*
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Also Known As:
Crowne Plaza Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington MN, North America

88 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Bloomington #10 Family Hotel in Bloomington #13 Romantic Hotel in Bloomington
Hotel Class
Official Description (provided by the hotel)
The award winning Crowne Plaza Bloomington is The Place to Meet. Whether you re here on a business trip, attending a meeting, on vacation or shopping at the Mall of America , your comfort and success are paramount. Located in the heart of the Bloomington, MN business district and just minutes from the Minneapolis/St. Paul International Airport (MSP) and the Mall of America (MOA) with easy access to both downtown Minneapolis and St. Paul. Complimentary transportation is available to MSP Airport as well as Mall of America. The Crowne Plaza Bloomington hotel near Mall of America features a contemporary hotel design and leading edge technology that includes complimentary high-speed Internet access throughout, 42 high definition televisions in every room, a state-of- the-art fitness center with Precor equipment, core and balance accessories, and a Jr. Olympic sized indoor pool. Comfortably appointed hotel rooms, a full service restaurant and lounge, and the Priority Club Rewards hotel loyalty program makes this hotel The Place to Meet. The hotel was featured on NBC s Today Show for its unique women s floor, featured as one of the Best Airport Hotels by Business Week Online, rated one of the Top Hotels by the MSP/St Paul Business Journal, and the recipient of the Meeting Service Excellence Award from Crowne Plaza. ... more   less 
Number of rooms
256

Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Minneapolis - Airport West Bloomington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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