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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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5401 Green Valley Drive, Bloomington, MN 55427
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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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630 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Edmonton, Alberta
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is just down the road from Mall of America. I wouldn't say walking distance but they're is a shuttle (only runs once and hour). We asked about the shuttle and we were downstairs on time to take it but the bus only seats around 15-17 people and there were more of us then that. We need up going... More 

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Santa Rosa, California
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night since we had an early flight the next morning. From check-in to departure, every staff person was friendly and helpful. Our room had one king bed and the pillows were notable in that they were malleable. This is to say that they weren't so big they hurt your neck, nor so squishy that there... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear los_companeros: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay and the comforts of the pillows as well as, the cleanliness of your room. Additionally, thank you for recognizing the staff as outstanding. Your comments will be shared with the team members. The... More 

Level Contributor
14 reviews
14 hotel reviews
4 of 5 stars Reviewed 1 week ago

First stay in this hotel. Rooms are big and bed is comfortable. Hotel is equipped with fitness center and a swimming pool. Breakfast is spread is fine but can be better. Location is ~30 min drive from the airport. Free hotel shuttle is provided. Overall my one week business stay was a pleasant one.

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear sliucm: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted to read that you enjoyed your stay, found the rooms to be comfortable and utilized the recreation facilities. We appreciate your business and hope your travels bring you back to the area soon. Best regards, Patrick Bissen General... More 

Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel, delivered what was promised. They had a Caribou coffee stand in the foyer and friendly staff. The hotel is nocely located near the airport as well as near the Mall f the Americas. They run a free shuttleservice to the Mall every hour. Would love to come back

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minnesota
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Tince in the last month we found ourselves needing to find housing for visitors to the Minneapolis area. We live near this hotel and had driven by many times. Hearing good things from others, we booked a group of six from Norway for 10 nights in the hotel. Two weeks later we book four rooms for a visitng band who... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear radiodave minnesota: Thank you for taking the time to write a great review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted to hear that your guests enjoyed their entire stay. I hope they were able to visit the Mall of America and the many other attractions in the Minneapolis area. I am also pleased that you found... More 

Southern US
Level Contributor
182 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Good:close to airport, clean, nice staff, great breakfast The Bad: older place 75% remodeled, noisy by the pool This is a place perhaps built in the 1980s and fairly well remodeled. You can find small reminders in your room of its age but it's barely noticeable. The staff is friendly and fast moving although I had a trainee at... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Roadless Traveller: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza Hotel Bloomington. I appreciate your business and the feedback you shared regarding your stay. The free airport shuttle is a favorite amenity and I am glad you were able to utilize the service. I am also happy to here that you... More 

Middleton, Wisconsin
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

No luggage rack available to get our stuff into the hotel. Checked in had requested adjoining rooms (on the Crowne Plaza website) but not available because they were not aware of the request. Also, they did not have the requested rollaway bed--"all out" and "we are fully booked" no apology or solution. One member of our family slept in a... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear tnkmurdoch: Thank you for taking the time to submit a review on TripAdvisor for the Crowne Plaza. I appreciate your detailed feedback and I will address the items listed in your review with each department. It is our intent to provide all of our customers with outstanding service and amenities, I apologize for falling short of meeting our goals.... More 

Milwaukee, Wisconsin
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Okay visit. Hotel is bit dated, but otherwise room was fairly clean. Toilet did make a squeaky noise when flushed. There was a very dirty and dusty vent above the shower that bothered me. Beds were comfortable as most Crowne Plaza Hotels are. Good service. We were placed in a room that was supposed to have a king size bed,... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear BL B: Thank you for taking the time to submit a review on TripAdvisor for the Crown Plaza Bloomington. I appreciate your feedback and the information you shared. If possible, I would to know the room number and date of your stay. This will help me correct the issue you encounter with the dusty vent. My email is pbissen@cpmsp.com.... More 

Soldotna, Alaska, United States
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were placed here by Delta for the night. Nice hotel. Rooms are very nice. Lots of plugins for the electronics. Bed was very comfortable. Room spacious. We had drinks and dinner. Drinks were good. A bit over priced but good. Evening meal was very. Food was cooked properly and served hot. I did order the chicken wild rice soup.... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Jerry G: Thank you for taking the time to write a review on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your accommodations and our restaurant North for drinks and dinner. The rice soup is normally a favorite, I am sorry you did not enjoy it. I also apologize for the slow coffee service in... More 

Swampscott, Massachusetts
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here while on a business trip in June of 2015. I was a guest for six nights. Overall it was a nice hotel. The property was undergoing some renovations when I was there, but it did not detract from my stay. The bed was comfortable, although not the most comfortable hotel bed I've ever slept in. The room... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Dear Robstefanik: It was a pleasure reading the review you posted on TripAdvisor for the Crowne Plaza Bloomington. I am delighted that you enjoyed your stay and the interaction with our team members. Your comments will be shared with the staff and special recognition will be given to the individuals you mentioned. Bob is a treasure and we appreciate him,... More 

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