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Crowne Plaza Hotel Minneapolis - Airport West Bloomington

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5401 Green Valley Drive, Bloomington, MN 55427
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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
Crowne Plaza Hotel Minneapolis - Airport West Bloomington
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595 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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Miami, Florida
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Crowne Plaza Hotel Minneapolis is truly a "home away from home." Special thanks goes out to the management and staff for showing us what true Minnesota hospitality looks like. This is a really great property to stay at and I will recommend it to all my friends, family, and associates for many years to come.

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Lansing, Michigan
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 days ago NEW

I stayed in the hotel for about a week for business. The room was very nice and the breakfast offered a lot of options. The shuttle drivers were very friendly, helpful and just all -around entertaining! Loved it!

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Dallas, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I absolutely love this place. The rooms are nice, the breakfast is great, and the amenities like the bar/restaurant, pool, and workout facilities are fabulous. But most of all I love the service. The staff is SO NICE! I would like to call out Ashley in particular. She remembers my preferences and special requests and makes sure the room is... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Rene H, Thank you so much for the nice review. We are very proud to have Ashley on our team as she provides such great service. Thank you for your continued loyalty to Crowne Plaza. More 

Madison, WI
Contributor
20 reviews 20 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I took my family here to do a quick visit to the Mall of America. The place was much more modern then hotels I've been to in the past. Check in was quick, easy, and friendly. Finding parking was a pain, but it was well lit and seemed secure. The room was very nice and I found nothing to complain... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the review and kind words. I am glad that our staff and location helped provide a nice weekend for your family. We look forward to seeing you again soon. More 

Thornton, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Quick trip for a relatives graduation. The upside, proximity to our needs and access from the highway was great. The downside.....service in the restaurant was horrible. Arrived on Thursday April 9th, about 8 pm, checked in, dropped luggage in the room, met up with the rest of the family for a bite to eat. First our beers we ordered, after... More 

Was this review helpful? Yes 1
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Eric, I apologize for the problems during your stay. Your feedback has been shared with the hotel management team as we look for every opportunity to improve. Thank you for taking the time to write a review. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel was extremely nice! The staff was helpful and I loved the pool area! The rooms were also nice and cozy! I give this place 👍👍. The wings at the restaurant were pretty good also. I slept well after my comedy show

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

PierreSr7, Thank you so much for the nice review and it is nice to hear you had a good night of sleep. We look forward to seeing you again when you visit Bloomington. More 

Top Contributor
51 reviews 51 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Delta put me and a coworker up at the Crown Plaza after a series of unfortunate events, but this hotel was a bright spot in an otherwise very bad day. The hotel has a shuttle that picks you up and drops you off at airport which is very convenient. The restaurant/bar in the lobby is really nice (the Buffalo wings... More 

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Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Thank you for the nice review. I am glad to hear that our hotel helped you have a productive and bright day. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I ate lunch in the restaurant in the hotel and what a wonderful experience it was. The atmosphere was lovely. Vicki, our server, was wonderful. She was knowledgable, engaging, and seemed to anticipate our every need. We ordered a turkey burger and a regular burger. They were both done perfectly and had great flavor. I would come... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Sue, Thank you for the great review about our restaurant. The entire staff along with Vicki work hard to provide great service every day. We look forward to seeing you again soon. More 

Fairport, New York
1 review
5 of 5 stars Reviewed 1 week ago

I am much appreciative of the pleasant hospitality and service I received. The airline lost my luggage and Sheri's disposition and concern made me feel much better. All the employees I cam across where very nice and customer oriented.

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Rob, Thank you for taking the time to give our hotel such a nice review. It is nice to hear that Sheri was able to help you and we are proud to have her on our team. Thank you for your business and we hope to see you again soon. More 

Sacramento, California
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience having breakfast and lunch at the hotel were amazing! Vickie helped me both times and was the best. She was my server and even though it was a buffet setting she acted as if I was her only customer. Not many people having lunch here but she took the time to keep me company and ask about my... More 

Was this review helpful? Yes
Patrick B, General Manager at Crowne Plaza Hotel Minneapolis - Airport West Bloomington, responded to this review

Logan, Thank you for the great feedback about our restaurant. Vickie and our staff strive to provide great service everyday and I am glad you were able to experience that during your visit. We hope to see you again when you travel to Minneapolis. More 

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