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Homewood Suites by Hilton Minneapolis - Mall of America

3.0 of 5 2261 Killebrew Dr, Bloomington, MN 55425
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Certificate of Excellence 2014
Homewood Suites by Hilton Minneapolis - Mall of America
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Homewood Suites by Hilton Minneapolis - Mall of America
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526 reviews from our community

Traveler rating
    295
    160
    44
    21
    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Minneapolis - Mall of America
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Winnipeg, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 9, 2013

The hotel service is excellent. The free breakfast is excellent with a variety of food different each day and the dinner meal is excellent and it is from Monday to Thursday with different food. The staff service was excellent.

Was this review helpful? Yes 1
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to review your last stay with us, we really appreciate your feedback! We are glad you enjoyed our variety of breakfast and dinner buffets. We work hard at providing a nice variety and it's nice to hear you liked it! More 

Minneapolis, Mn
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2013

Treated family to a stay at the Homewood Suites Bloomington by the Mall Of America. Everyone extremely happy with the facilities and staff. Quiet room was perfect for two sleeping babies. Breakfast and evening reception helped offset the price of a suite.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Robyn G, Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

I am glad that your family enjoyed your treat, including the sleeping babies! I am happy you were able to take full advantage of our breakfast and dinner as this is a great cost savings, especially for families! Thanks for your nice review, I hope you stay with us on any future "Treats" to the area! More 

MInneapolis, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2013

upon entering the lobby the warm atmosphere and personable faces of the staff welcomed me...not to mention the hot cookies, ummm... the room was clean, beds very comfortable, bathroom well stocked and towels fluffy. The room set up with full kitchen and microwave a plus...the computer table was large enough to spread out my work and the two tVs kept... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to review our hotel! I'm thrilled to hear you enjoyed our location and our rooms made you feel right at home. I think most guests would agree; having the kitchenette really is useful even for short stays! I know when I travel it's really nice to have the large desk to work on. We... More 

San Diego, California
Contributor
17 reviews 17 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 3, 2013

This is a very nice clean hotel- my room although was smoking, you could never tell! The room had a nice clean smell to it. I was in luck as they were changing out the bedspreads, they were so NICE and COMFY! Emily and Dosha (spellcheck) were wonderful during check in- Emily had commented that she was from LA and... More 

Was this review helpful? Yes 2
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your kind words! We truly appreciate all of your comments. It was such a joy having you here. I know you and your family made a real impression on all the staff. We hope you are able to come back and visit again! Robyn Goolsbey More 

Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 2, 2013

Very nice hotel located in close proximity to the Mall of the Americas. Unfortunately getting to the mall can be difficult and hazardous, especially for seniors or people with young children. Though they advertise free full breakfast and dinner this is far from accurate. If you arrive without your own transportation do not count on the hotel shuttle service as... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review. I'm so sorry our shuttle was not very timely. I have spoken to our drivers and we are confident this is not the norm. Our breakfast and dinner have been a huge focus and we truly thought we had it right. Looks like we will go back to the drawing board! We hope that you... More 

Winston Salem, North Carolina
Contributor
17 reviews 17 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 31, 2013

This was my first time staying at a Homewood Suites, and I must say, I was impressed. Although I arrived between 9 a.m. and 10 a.m., the managers arranged a cleaned room for me within an hour of my arrival; they greeted me with smiles and encouraged me to take advantage of the complimentary breakfast (I desperately needed the coffee),... More 

Was this review helpful? Yes 4
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

We are super excited that you enjoyed your visit with us and that we were able to meet your needs! We are also very pleased to hear you were pleased with our shuttle service. This is something we have been focusing on and are continually tweaking. We feel very fortunate to provide this great amenity complimentary to our guests. I... More 

Ottumwa, Iowa, United States
Top Contributor
54 reviews 54 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 31, 2013

this was a great hotel was sick the first 2 days of our 4 days visit was suppose to be a Christmas shopping trip. the lady that cleaned the room alwayls left extra things for me because she knew that I was sick. great evening light meal during the week and breakfast was always great sometimes had to wait a... More 

Was this review helpful? Yes 3
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you so much for taking the time to write a great review for us! We are so happy to hear that you enjoyed your stay. It is our goal to please each and every guest we have the opportunity to serve. Thank you for your great compliments on our location and amenities. We hope to see you back again... More 

Top Contributor
122 reviews 122 reviews
40 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed August 30, 2013 via mobile

Stayed at the Homewood for the long weekend and extremely disappointed. I have stayed in many Homewoods across the US and Canada and this hotel was very expensive for a two room suite that is very outdated. Customer service was apathetic and coffee/tea station was in need of replenishing every time I was in the lobby. Carpets are tattered and... More 

Was this review helpful? Yes 3
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review. We do our best to make every guest have an exceptional experience. I'm so sorry we failed to do that! I look forward to the letter so we can get a better grasp on what needs improving. We use every comment as a learning experience! Robyn Goolsbey More 

New Richland, Minnesota
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2013

We stayed for a weekend getaway and it was fantastic! The hotel is one of the cleanest I've seen on a long time. The front desk staff sent us flowers and check in was easy. The food was good, although the seating was somewhat limited. We went down at a very busy time and had to wait a few minutes... More 

Was this review helpful? Yes 3
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Lola: You were sucha joy to have staying with us. I think the whole staff agrees that you made our day as well. We can't wait to see you next summer! Robyn Goolsbey More 

Mansfield, Texas
Top Contributor
58 reviews 58 reviews
46 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed August 29, 2013

Really nice and friendly staff. Check in was a breeze. Anything I needed was there in a hurry. Close to the mall with a few places to eat within walking distance. If in the area will stay again. Thanks again.

Was this review helpful? Yes 2
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for writing such a nice review. We are so glad you had an enjoyable stay! We hope to see you again real soon:) Robyn Goolsbey More 

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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Hilton Bloomington
Homewood Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America
Hotel Style:
#5 Family Hotel in Bloomington
#9 Romantic Hotel in Bloomington
#10 Business Hotel in Bloomington

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