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Homewood Suites by Hilton Minneapolis - Mall of America

3.0 of 5 2261 Killebrew Dr, Bloomington, MN 55425
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Certificate of Excellence 2014
Homewood Suites by Hilton Minneapolis - Mall of America
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Homewood Suites by Hilton Minneapolis - Mall of America
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523 reviews from our community

Traveler rating
    293
    159
    44
    21
    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Minneapolis - Mall of America
See the most recent reviews
Michigan, United States
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 weeks for business. Staff very nice. Clean and comfortable. Walk to Mall of America. Walk to light rail station. Easy access to major highways. Close to airport. Close to wildlife refuge with very nice trails. Breakfast typical, dinner mediocre. Most Homewoods have free wine and beer, but not this one.

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking time to write such a nice review! Our staff really appreciates feedback. I's mo sorry about not having beer and wine as other Homewoods do. I know it can be a disappointment after a long day. Bloomington doesn't give out many liquor licenses without a full bar or restaurant. We have tried several times to get... More

Texas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is one of the best hotel I have stayed in a while. The room was freshly clean. The bed was very comfortable and kudos for the best pillows. Very nice breakfast. Wi-Fi available. A few steps from Mall of Americas and TGI Fridays. I will stay here again. Best recommendation.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you so much for such a wonderful review!!! We truly appreciate all your kind words:) Guest feedback is something we love (good or bad) as it makes us aware of how our guests feel about it. We hope to see you again very soon! Robyn More

Senior Contributor
25 reviews 25 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for just one evening to catch an early flight from MSP. The hotel stall upon arrival was not very pleasant. She really didn't have to do much as I had prepaid and checked in on-line. The rooms are nice but could use some updating and the King bed as soft and really uncomfortable. Didn't get much sleep. Since... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

We are so sorry we were not able to provide you with a better quality of service. Please know that this is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More

Modesto, California
Top Contributor
449 reviews 449 reviews
73 hotel reviews
456 helpful votes 456 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here a total of four nights during my vacation in the Minneapolis area. Two of the nights were with the Road Scholar tour program and two were extra nights on my own. This is a very nice hotel in all respects. During my stay, I found the hotel staff to be especially helpful, cheerful and accommodating. For example,... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! We truly appreciate all your kind words. The Road Scholar groups are so much fun and we really enjoy having you here:) The staff will be so thrilled when I post this review! Robyn More

Hanover
Top Contributor
133 reviews 133 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice and spacious rooms at a reasonable rate. Short walk to Mall of America and restaurants. The only issue we had was a defective coffee maker in the room. 2 requests at the front desk and assurance it would be corrected, yet we were still without a coffee maker at checkout. I guess, I expect too much from Hilton.... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking time to review our hotel! I'm so sorry for our staff's lack of urgency in regards to the coffee maker. Friendly and efficient service is our # 1 goal and it looks like we failed here. I have posted your comments an addressed wit with the staff in hopes we don't have this issue in the... More

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights and what a great deal! Not only is there breakfast available, but dinner too! The website says light meal but it was more than that. We had beef brisket, chicken, brats and pasta. They also had a salad bar. No beer or wine but they did offer to buy us a drink at Chevy's... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for the wonderful review! We are thrilled you had such a wonderful time at our hotel and were able to enjoy the meals we offer! We would be thrilled to have you stay with us again! Robyn More

Bismarck, North Dakota
Top Contributor
69 reviews 69 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My family stayed 2 nights and had a pleasant stay. The staff was very friendly, helpful and responsive to our needs. The hotel is a little dated and is not as nice as some other Homewood suites that I've stayed at, but very clean and nice. The hotel is within walking distance to the MOA and there is an hour... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to write a review for our hotel. We use all feedback as a learning tool and it seems we need to spend some extra time on our fire safety procedures! We take our fire safety training very seriously and this will be addressed ASAP! Robyn More

1 review
4 of 5 stars Reviewed 5 weeks ago

My flight arrived at 9:30 am the day I was to check in. I was very pleased that all I had to do was call the hotel to request shuttle service. The shuttle arrived very promptly. When I arrived Katie at the front desk had a room that was ready and I was able to check in that morning with... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for such a wonderful review! We are please that you enjoyed your stay with us. Our sofa sleepers have been a topic recently and we are working diligently to come up with a better solution. It is very disappointing that our new mattresses are so uncomfortable! I'm so sorry for this and we hope to have another option... More

Bloomington, United States
1 review
3 of 5 stars Reviewed October 23, 2014

I liked the separte sleeping areas from the "kitchen". I did not utilize the pool or complementary breakfast. However, when I opened the dishwasher, the door wouldn't close again. Overall the area was a little shabby for my taste. Also, while the fire alarm was required and needed, I thought there should have been staff located at the exits to... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

We are so sorry your experience was anything but amazing! Please know that we will take your comments very seriously and use it as a learning experience. We have an amazing management company that is 100% committed to the success of this hotel and I'm sure these comments will help us with our improvement plan for next year! Robyn More

Grand Forks, North Dakota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed October 23, 2014

Excellent location for MOA or Eagen outlet mall shopping. Also easy access to light rail to catch Twins game or anything happening downtown MPLS. Easy access off 694. Rooms priced right and very clean. On the downside, fold out coaches were NOT good (we had 2 rooms and used both and they need replacement). I know these fold outs aren't... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking time to review our hotel! We truly value all feedback and use it to better our hotel. I apologize the sofa sleeper was not up to par. This is something we are working on and hope to have a better solution very soon! We hope to see you again very soon:) Robyn More

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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Hilton Bloomington
Homewood Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America

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