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Homewood Suites by Hilton Minneapolis - Mall of America

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2261 Killebrew Dr, Bloomington, MN 55425
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Homewood Suites by Hilton Minneapolis - Mall of America
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617 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Minneapolis - Mall of America
See the most recent reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room wasn't ready until after 4:30pm even tho we picked our room the day before. in the second room which wasn't where we requested and the cribs were never brought to the room, three towels for 4 people, the room wasn't serviced. The trash wasn't removed. We most likely won't stay at this Homewood again

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! We take all comments to heart we use them to improve. I'm so sorry that you had anything but an exceptional stay and we will work hard to improve. We hope to see you again to show you how amazing we really are! More 

Grand Forks, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I ordered a king suite for my stay and was more than pleased with the room. I love having a private bedroom, makes sleeping quiet and comfortable. It was close to where we wanted to go with lots to do. I love this Hotel and I will be staying their from now on when ever I travel to Minneapolis. Thank... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! We are to happy that you felt our service is top notch and are thankful you will be staying with us again! More 

SOUTH JORDAN
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here before and have always found it to be to my liking. It is next to Mall of America and makes it easy to spend some free time at the Mall. The hotel personnel has always been friendly and accommodating. I enjoy the extra space that the suites offer and the price was right at this time... More 

Was this review helpful? Yes
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to write such a wonderful review! We are so glad you found our staff so friendly! We hope to see you again soon. More 

The Villages
Level Contributor
108 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Homestead at the Mall of the America's for 6 nights. Very convenient to everything we wanted to see. Beds were very comfortable, room temperature was very well controlled and with a full kitchen, it was perfect for us. Breakfast was very good with eggs, bacon, waffels and other goodies. They have free supper Monday through Thursday, but... More 

Was this review helpful? Yes 1
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! We are so happy you found our staff professional, pleasant and helpful. Look for some great updates soon! More 

Green Bay, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

The people at the front desk were very nice and friendly. Bill the Shuttle driver was great he made our stay one of the best we could of ever had. Food wasnt to bad as it was free. Planes do fly directly over the hotel at all hours of the day making sleep some what difficult.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank your for your review! I'm so glad Billy was able to make your stay so enjoyable. He is truly a special employee and we are thankful to have him! More 

Durham, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great location. The beds are awesome; they are not too soft and not too hard...just right. Breakfast is fresh and good, but no waffle machine. Victoria and Justine (front desk) were a big help with directions and finding us transportation to and from the Mall.

Was this review helpful? Yes
Sioux Falls, South Dakota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We arrived here on a Monday for a stay through til Thursday. First I have to say if you are going to stay at any Hilton hotel you should download the Hilton Honors app. The day before you are to arrive at the hotel, at 6 a.m., you can pick the exact room you want to be in. We chose... More 

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Omaha, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

i wouldnt stay at this hotel again very run down the hallways were not clean and the roon was very beatup i stay at hiltons all the time and this one i would never stay at again! this place is in need of alot of updating

Review collected in partnership with Homewood Suites by Hilton

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Ken Caryl, Colorado
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The best thing about this hotel is its location: you can easily walk across a footbridge from the hotel parking lot to the Mall of America. I wouldn't say the hotel is outdated, but some aspects were a little "worn" such as the wood furniture and carpet in our room. The in-room amenities were great: the suites have a door... More 

Was this review helpful? Yes 1
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you so much for your review! I'm so sorry housekeeping wasn't on their toes and I've brought this review to their attention. Thank you for the kind words for Billy and Gina. They are both wonderful and we are so thankful to have them! Robyn More 

Huntersville, North Carolina
Level Contributor
121 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed May 22, 2015

Not a bad stay, but the property is showing its age. Unlike most HWS's, this one does not offer adult beverages in the evening. Not a big deal though. The evening meals were mediocre, but free for guests ( I passed). Access is a little weird, but parking is ample. I would stay again, but it could use a facelift... More 

Was this review helpful? Yes 2
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you so much for your review! I'm sorry we aren't able to service adult beverages. We would love to have a liquor license. Unfortunately, the city of Bloomington will not allow it. We are working on re-freshening our hotel so hopefully you will be back soon to check them out. Robyn More 

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