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Homewood Suites by Hilton Minneapolis - Mall of America

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2261 Killebrew Dr, Bloomington, MN 55425
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Homewood Suites by Hilton Minneapolis - Mall of America
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621 Reviews from our TripAdvisor Community

Traveler rating
    345
    184
    55
    28
    9
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265
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
2 of 5 stars Reviewed 2 days ago NEW

Despite advertising a "full breakfast," and despite having bacon and tater tots, they failed to have any eggs at breakfast. It should be obvious to make eggs but instead they choose to make low quality mini-breakfast burritos. When you can't get the basics right, that's a problem. Otherwise the room was clean, you couldn't really hear the airplanes from the... More 

Was this review helpful? Yes
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Mr. Bailey, Thank you for taking time to write a review for our hotel! We understand the importance of having a healthy breakfast and I'm so sorry that we did not have eggs during your stay on June 26th. To ensure that each hotel has a variety, we have strict menu guidelines and cannot offer the same egg dish daily.... More 

Wisconsin
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel with even better staff. Can not beat the location-can walk to Mall of America, The front desk staff were helpful, and just could not have been any better! The morning breakfast is part of the hotel stay and was very good, fresh and appetizing.

Review collected in partnership with Homewood Suites by Hilton

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Clarksville, Tennessee
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stay at the Homewood Suites, Mall of America, every time we come to the area! We came for a wedding which was held in Rogers and it was perfect! The one bedroom suite was clean, comfortable and welcoming. We came and went so often that we put the do not disturb sign up and it was honored!! It's great... More 

Was this review helpful? Yes 1
Fishers, Indiana
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Upon checking in, we discovered that I had made the reservation for the wrong night!! The desk clerk was most understanding and quickly made me feel at ease in assuring me that our reservation would be honored and a room was available for us. What a relief! It is not always common to have that superior level of customer service... More 

Was this review helpful? Yes 1
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! I'm so glad you found our staff so accommodating! Outstanding service is our # 1 goal. We would be thrilled to have you back again soon! More 

West Henrietta, New York
Level Contributor
20 reviews
4 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

This hotel hands down has the 2 points for location to Mall of America. It was a 3 minute walk across the parking lot to a skywalk into Radisson hotel area and then into the Mall entrance taking you directly into the center of the Mall. Very convenient. Check in was easy and the staff was very friendly. The room... More 

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Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to review our hotel! We are sorry your experience was anything but exceptional. Please know that we have shared your comments with all departments in order to make sure other guests are not disappointed as you were. More 

Joliet, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Family vacation to the MOA, had to use points so we picked the Homewood based on location. I Travel OFTEN and stay with multiple brands. Not the best looking or most modern Hotel but I have never had such a wonderful Hotel experience. From check-in to checkout my family was a priority, the staff asked questions and reacted appropriately addressing... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you so much for your wonderful review! We truly appreciate your kind words and we will share your comments with the entire staff! We hope to see you back here again soon:) More 

Hurricane, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family has stayed here multiple times now when visiting family. The service is over the top! Rooms are clean and fit a family traveler very well. Price can not be beat. They have great breakfasts and also have dinner meals Monday - Thursday. Convenient location and they offer a shuttle anyone the light rail cant get you. Stayed at... More 

Was this review helpful? Yes 2
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your wonderful review! We are thrilled you enjoyed your stay and we hope to see you again soon! More 

Minnepolis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

There were 5 of us here for a 4 day girls get together. This hotel was in a great location since it was close to the Mall of America and the light rail station. We had a large suite we could all share and we really enjoyed our time spent here together. The staff was very friendly and helpful and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! I'm so glad you and your girlfriends enjoyed your stay! Girls weekends are so fun and we thank you for choosing us! More 

Pittsburgh, Pennsylvania
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Consistency is something that I look for as a frequently business traveler. I find it in the Hilton brand and I've found it here specifically. The service has been good each time as well as the rooms and the breakfast. This place has my vote when in the Minneapolis area.

Was this review helpful? Yes 1
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to review our hotel! We are so happy you enjoyed your stay and we hope to see you again! More 

Swadlincote, United Kingdom
Level Contributor
322 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had book a suite which was very nice and they allowed us to book in at 2pm which was great. You are able to walk to the Hall of America (10 mins) and we went to TGI for a meal (5 mins away). Room was large and great views of the airport and the planes taking off . You... More 

Was this review helpful? Yes 1
Robyn K, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! I'm so glad we were able to accommodate and early check in. We really try hard to make sure our rooms are ready when our guests need them. More 

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