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Homewood Suites by Hilton Minneapolis - Mall of America

3.0 of 5 2261 Killebrew Dr, Bloomington, MN 55425
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Certificate of Excellence 2014
Homewood Suites by Hilton Minneapolis - Mall of America
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Homewood Suites by Hilton Minneapolis - Mall of America
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523 reviews from our community

Traveler rating
    293
    159
    44
    21
    6
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218
90
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120
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Troy, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

I thought the person at check-in was unfriendly, period. When I asked the person serving the food Thursday evening about an item (baked or fried) she did not know and did not seem to care. Fitness center does not have a bike and the cool air runs continuously without an option to adjust ESPN was out all day Saturday and... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for a quick trip to the Minneapolis area, and it suited our needs just fine. The hotel is a little dated, but the rooms are spacious and the location is amazing for easily walking over to the mall or to the train (to get downtown), as well as being essentially in the same parking lot as two different... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to write a review of our hotel! We love feedback. We hope to see you back here again very soon! Robyn More

NC
Contributor
18 reviews 18 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here due to its location across the street from the Mall of America. Overall, an excellent experience. Pros: * Free shuttle service to/from the Mall every hour and to the airport (you have to reserve a time for the airport, but not for the mall) * Service at the front desk was outstanding. Friendly, courteous, went the extra... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you so much for your kind words! We love feedback and it motivates us to continually improve and celebrate successes. We have had several comments on the location of the coffee and waffles and this is something we have changed a few times to try and find the best spot! It is a work in progress:) Robyn More

Coloma, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We have made numerous trips to the Mall of America for shopping. This was a very nice hotel with big spacious rooms. We like being right across the street from the Mall very convenient. We felt very much at home staying in this suite.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you so much for taking the time to write a review of our hotel! We love getting feedback. We hope to see you again very soon! Robyn More

Sauk Rapids, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We only stayed for a weekend but the hotel was very clean, courteous, sufficient clean rooms, front desk was amazingly helpful when we needed something Elissa was sure to make sure we were able to get!! Shuttle service was very attentive, on time and friendly!! We will defiantly return again!!

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your wonderful review! Elissa will be delighted when we post this! We can't wait for you to return another time. Robyn More

Sioux Falls, South Dakota
1 review
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because the website said it was dog friendly (with a weight restriction). We were shocked to be told at check in there would be $100 non-refundable fee for our dog. That would be good information to put on their website!

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your review! I double checked our homepage and did verify that our pet fee is still located on the bottom right side. Perhaps it was missed: Pets: Service animals allowed: Yes Pets allowed: Yes Deposit: $100.00 (Non-Refundable) Maximum Weight: 50 lbs Other Pet Services: $100.00 + tax (6.92%) Non Refundable Fee We certainly apologize for the confusion.... More

Contributor
12 reviews 12 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family has been coming to this hotel for 14 years now for our annual shopping trip. The hotel is close to the mall of America, and we make a few trips back and forth each day. The hotel staff is friendly and helpful. The hotel itself is clean, but could use some updating. We hope to come again next... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for the review! We take all comments very seriously and will forward your comments to our owenershihp group. Look for some refreshing updates soon! Robyn More

Moorhead, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a great stay. The staff was very nice and polite. The hotel was clean, close to the mall and eating. The beds were very comfortable and the breakfast was really good. We enjoyed ourselves and will be back agin if we come to this area.

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate all our feedback. We hope to see you again very soon! Robyn More

Gainesville, Virginia
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was really disappointed in the quality of this property. The common area walls were extremely scuffed up and dirty. The paint and carpet are a little worn and look like a 'quick' makeover rather than quality work. Rooms were clean, but if they were renovated, it was done on the cheap as there was paint smears, over painting on... More

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We hope... More

Pflugerville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel provides patrons with an outstanding service and experience. Rooms are 100% clean and provide potential visitors with a comfort that is unequal to many 2-3 star hotels. I highly encourage this hotel to existing and potential visitors who share similar sentiments as I do.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Robyn G, General Manager at Homewood Suites by Hilton Minneapolis - Mall of America, responded to this review

Thank you for your positive review! We are thrilled we were able to make your stay an outstanding experience! We would love to have to stay with us again! Robyn More

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Additional Information about Homewood Suites by Hilton Minneapolis - Mall of America

Address: 2261 Killebrew Dr, Bloomington, MN 55425
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Minneapolis - Mall of America 3*
Number of rooms: 144
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Also Known As:
Homewood Suites By Hilton Minneapolis - Mall Of America Hotel Bloomington
Homewood Suites Minneapolis
Homewood Suites Bloomington
Hilton Bloomington
Homewood Bloomington
Bloomington Homewood Suites
Bloomington Hilton
Homewood Suites By Hilton Minneapolis - Mall Of America Bloomington, MN, North America

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