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Marriott Minneapolis Airport

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2020 American Boulevard East, Bloomington, MN 55425
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Marriott Minneapolis Airport
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382 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

So I called the Marriott from the MSP airport ground transportation area at 6:07pm for the hotel shuttle and they said they would be there in 8 minutes. I called again at 6:24pm and was told the shuttle would be there in 6 minutes. Shuttle finally showed up just before 6:40pm ... so it took over a half hour for... More 

Helpful?
Thank Stephanie B
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I will make sure I pass this along to our bell manager. I am terribly sorry your experience was below the Marriott standards, please reach out to me directly as I would like to hear more about your stay. Thank You More 

Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Honestly next time I will stay at the Courtyard that is 200 yards down the street - has a much more modern vibe and much larger rooms and bathrooms. The Airport Marriott has a very weird and confusing layout with long walks to and from your room. Rooms are small and somewhat dated. My bathroom was tiny and not comfortable.... More 

Helpful?
Thank Sguelpen
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am terribly sorry that your experience was below Marriott standards. Please reach out to me directly as I would like to hear more about your stay. Thank You More 

South Dakota
Level Contributor
209 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hey, any port in a storm. When my flight was cancelled at 1:00 AM, they had a room, they provided shuttle service from the airport, and I had a bed. However, walking into the grungy lobby during last call clamor at the bar and with only the somewhat slovenly dressed night clerk on duty at the desk gave more an... More 

Helpful?
Thank IowaGrandparents
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking time to review our hotel. I apologize that did not meet the Marriott standards you have come to know. Please reach out to me directly as I would like to discuss this matter further. Thank You More 

Dallas, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I ordered a bottle of wine to be sent as an arrival gift to a family member's room from Debbi, a F&B supervisor (very nice) who was in one of the hotel's restaurants. We discussed the item at length (I asked for a 2007, 2008 or 2009, a 2013 was sent). I was quoted a charge of $34 but $46.11... More 

Helpful?
Thank Ms P
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for allowing me to take your phone call last week. More 

Eau Claire, Wisconsin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I find this hotel with a park, sleep and fly rate. I called hotel to add a day, and they said they don't have park and fly, I emailed the 3rd party that books the park and fly and they said this is not the first time the hotel has said this. I have tried to book here the past... More 

Helpful?
Thank mena22
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel and for your kind words. I am truly sorry for the inconvenience you have experienced over the years. Please feel free to contact me directly as I would like to address this properly. More 

Rosemount, Minnesota
Level Contributor
100 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent some time at the Marriott for a safety conference and when you walk into the Marriott, it looks very nice and updated, but as you start to walk through the conference room areas, the outdated features start to show. The bathrooms need some major updating and the conference rooms are very outdated as well. The suspended sealing tiles are... More 

Helpful?
Thank NicholasSG
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for your input regarding the hotels appearance, I am terribly sorry that your experience was below Marriott standards. Please reach out to me directly as I would love to hear more about your stay. More 

Minneapolis, Minnesota
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent the night here a few weeks ago after a late cancelled flight caused me to have to make a last minute booking Positives: -No problems despite booking at the last minute (literally right as the shuttle pulled up to the front door). Staff didn't miss a beat and got me in to a room -Restaurant service and food was... More 

Helpful?
1 Thank JohnS_2563
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel and for your kind words regarding our hotel. I am terribly sorry that your shuttle experience however did not meet Marriott standards. Please reach out to me directly as I would love to hear more about your stay. Thank You More 

New York City, New York
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Very confusing hotel layout Too many unnecessary furnitures in the room and taking away all the space. Concierge lounge needs a new food menu. The desserts are always the same everyday, some old brownies and dried up cookies. Need a major upgrade. TV channels need to be added, missing so many channels Old stairwells with cigarette butts that hasn't been... More 

Helpful?
Thank CallmeRegi
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I am terribly sorry that your experience was below Marriott standards. Please reach out to me directly as I would love to hear more about your stay. Thank You More 

Columbus, Ohio
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed December 30, 2015

Good location to Bloomington and Eagan and nice staff. The hotel is very old and the rooms show the most wear and tear. The bottom line is this is an old property that needs to be completely renovated or sold off to a budget brand. The lobby is nice and the conference rooms are fine but the hotel rooms need... More 

Helpful?
Thank Jonathan B
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel and for your kind words regarding our staff and location. I am terribly sorry that your experience was below Marriott standards. Please reach out to me directly as I would love to hear more about your stay. Thank You More 

Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 16, 2015

Great Hotel, if you are coming into to the airport or would like to go to the Mall of America, they hav a free shuttle to the Mall. I took the train from airport and it only cost $5. The hotel is very large, but very nice. My daughter a and I enjoyed our stay here.

Helpful?
Thank alicia p
mspmn, Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for your kind words regarding our hotel. Please stay with us again Thank You More 

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