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Marriott Minneapolis Airport

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2020 American Boulevard East, Bloomington, MN 55425
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Marriott Minneapolis Airport
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Marriott Minneapolis Airport
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333 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Marriott hotel has been a longstanding favorite when flying out of Minneapolis or for a weekend getaway for shopping and being near attractions. At check in we were greeted promptly and courteously. We used mobile check in, which I like, and our room was ready when we arrived. As a platinum rewards member we were graciously upgraded. The room... More 

Was this review helpful? Yes 1
Texas
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very conveniently located across the street from the mall, as well as, only a few minutes from the airport. Courteous, professional staff who go out of their way to assist guest. Bill, our shuttle bus driver, took the time to explain the mall and all its details in about 10 minutes, which was phenomenal and extremely helpful. We had a... More 

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Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I got stranded at the MSP airport and needed a hotel with a shuttle. I called Marriott and they had a shuttle at the airport within 10 minutes. The following morning I also needed the shuttle again but at 4:00 AM. Both times I was promptly and politely greeted by staff. I was also able to store luggage and the... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate your kind words about our associates. Please contact me directly as I would love to hear more about your stay. More 

Saint Louis, Missouri
1 review
2 of 5 stars Reviewed 1 week ago

I stay in Marriotts all across the US and this is one I like the least. I prefer staying in marriotts for the points but from now on I need to stay some where else. The internet for the second stay is not working. The hotel is very old and needs an update The floor plan is so bad you... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Yes we have a unique layout. Our hotel rooms line our outdoor courtyards and pool. The fitness center was carefully planned to give a roomy spacious feeling. You have many choices with over 20 different activities, fresh fruit, towels and floor to ceiling windows. Please reach out... More 

Leavenworth, Kansas
Level Contributor
192 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in a lot of hotels and I have not been in a hotel with friendlier staff -- literally every single staff member from the doorman/concierge to the front desk to service staff in the hallways to the room maid service. They all give you a good morning/afternoon/evening every time you pass them. The hotel is located right... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you !!! I truly believe that we have some the best associates in the Twin Cities. Thank you for highlighting our Minnesota Nice. More 

Fairfield, Connecticut
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very close to the airport and Mall of America, and I just love staying there. Other reviews that complain about it's sprawling floor plan aren't wrong, it is a walk to get around all of it, but the common hallways are large and its pleasant. I really like the bar, restaurant, shuttle service, and consistent reliability of... More 

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you so very much for the kind words regarding our associates, and property. Please stay with us again!! More 

Wisconsin Dells, Wisconsin
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I returned to this hotel and again had a great experience. They seem to remember me when I return and that makes me feel at home. The breakfast served in the restaurant was also great. I stayed on the weekend so the executive lounge was not open, but I was treated well without the lounge. The staff went out of... More 

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear valued guest, Welcome back to our hotel!! Loyal guests like you make our hotel a great place to work. We strive to recognize loyal Marriott guests in everything we do. Thanks again for the review. More 

Saint Louis, Missouri
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is showing its age a little bit, but the staff is excellent and helpful. I recently spent two nights at the Minneapolis Airport Marriott. If you take the hotel shuttle, you will not have a good first impression. The seat padding on the shuttle is almost entirely gone, and the shuttle’s air conditioning was not able to keep... More 

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Please reach out to myself directly as I would love to share our future refresh plans within the hotel. Thank you again for staying with us! More 

Spartanburg, South Carolina
Level Contributor
440 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I really had a great experience here. I stayed for two night and I must say that the service really stood out. The rooms are good sized and well appointed. Nice C lounge, great lobby. I ordered room service one night and it arrived quickly and the club sandwich and French onion soup were very good. I look forward to... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear valued guest, Thank you so much for taking the time to review our hotel. We strive to make every guest stay brilliant. More 

Annapolis, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Really old facility, super spread out. Front desk clerk was rude when called to check on shuttle. Airport shuttle did no show at the time it said it would. $25 cab to get to the airport. Told me my room was away from an elevator; room was right next to an elevator. Concierge lounge was gross. 2nd worst Marriott stayed... More 

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. I am terribly sorry that you had challenges with your stay. Please reach out to myself directly as I would like to hear more details of your stay. More 

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