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Marriott Minneapolis Airport

3.5 of 5
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2020 American Boulevard East, Bloomington, MN 55425
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Marriott Minneapolis Airport
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Ranked #33 of 38 Hotels in Bloomington
A recent review
3 of 5 stars reviewed 2 weeks ago
Sara H Menomonee Falls, Wisconsin
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319 reviews from our community

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    80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Menomonee Falls, Wisconsin
Top Contributor
91 reviews 91 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were here for a sports tournament and therefore did not have a choice for accomodations. The room was clean but not the relaxing break I needed after long, crazy days. In the bathroom, the toilet seat slipped off when I sat down. The TV had very few stations and my kids usually have fun finding odd channels at hotels... More 

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, I am terribly sorry that we failed you. Please reach out to me directly at the property. I would like to hear more about your stay. More 

New York
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient only 5 minutes from the airport and Mall of America. (Definitely worth the visit) My receptionist was friendly and accommodating. The decor was a little warn but definitely in the acceptable range. Large on grade parking was a plus.

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, I am terribly sorry that we failed you. Please reach out to me directly at the property. I would like to hear more about your stay. More 

Kalama, Washington
1 review
3 of 5 stars Reviewed 2 weeks ago

I called the Hotel from the airport to make sure there was a room. There was hundreds of us caught in a storm and couldn't make our connection. I told the gal I was alone and just needed a place to sleep. She said she only had a King room @ $229.95 I said it's only me, you don't have... More 

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, I am terribly sorry that we failed you. Please reach out to me directly at the property. I would like to hear more about your stay. More 

Onalaska, Wisconsin
Top Contributor
208 reviews 208 reviews
65 hotel reviews
113 helpful votes 113 helpful votes
1 of 5 stars Reviewed 2 weeks ago

this is an old, old, cramped airport hotel.. The rooms are coffin like and you walk a mile to get to them. far better choices in the MOA area. Location is excellent but they ned to demolish and rebuild a new hotel.

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, I am terribly sorry that we failed you. Please reach out to me directly at the property. I would like to hear more about your stay. More 

Genesee Depot, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family (me, wife and three young boys) spent the night. It was not the right place for us. With the very small room and two small double beds it felt tight ti say the least. And that was the largest room they could give us! Nothing is complimentary (coffee, wifi, etc) as it would be with other nearby hotels... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, I am terribly sorry you did not see the value in your stay, We are here to provide excellent service. Please reach out to me directly as I would like to hear more details about your stay. More 

Rapid City, South Dakota
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed this hotel and it's staff members. The rooms were a little older but that was ok as it made it unique. The weight room and pool area were nice also. The staff was on point and super helpful with anything we needed. Breakfast was great also. The restaurant in the hotel was unique Irish food and it was as... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you for taking the time to submit such a kind review. Please stay with us again! More 

Aitkin, Minnesota
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were very good. The beds were excellent sleeping as were the pillows. clean rooms, nice view of the court. I did have trouble checking in and had to come back twice in order to check in as the room wasn't ready yet. the air conditioning in the common areas weren't even, the hallway was hot and the conference... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel. We certainly appreciate the kind words regarding our hotel. More 

Des Moines, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I love the Marriott franchise and have never complained or had a grievance until now. I was very disappointed with my stay and the way it was handled by management when I addressed my concern. I am a Platinum Rewards Member and was assigned a room directly across from of the concierge lounge. I could hear the door quite clearly... More 

Was this review helpful? Yes 2
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, Thank you so very much for your review. We are incredibly fortunate to have such amazing front office and bell-staff associates. It is very kind of you to mention in your review. I will have someone in our executive office contact you directly regarding your points. I am terribly sorry for the oversight. More 

Manitoba
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just spent the weekend here and can honestly say I've had better experiences. checking in was a nightmare. We showed up at 5:00 p.m. and were told our room wasn't ready yet and would be another 2 hours! There was a volleyball tournament in town and this property had a bunch of them staying there who, from the gossip I... More 

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mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, We failed to provide you with the service you deserve at a Marriott. I am terribly sorry you did not enjoy your stay. Please contact me directly as I would like more details. Thank you. More 

Omaha
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Easy to find and great location by Mall of America. Front desk staff is great however as a Marriott Rewards Member I would think I would not be put in a room adjacent to the outside 5 am noisy trash collection on a Saturday morning. There is no possibility of two people in the bathroom at once, in fact you... More 

Was this review helpful? Yes
mspmn, General Manager at Marriott Minneapolis Airport, responded to this review

Dear Valued Guest, I am terribly sorry that we failed to provide you with the service your expect and deserve. Please contact me directly as I would like to hear more about your stay. More 

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