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Hilton Minneapolis/St. Paul Airport Mall of America

3.5 of 5 3800 American Blvd E, Bloomington, MN 55425
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Hilton Minneapolis/St. Paul Airport Mall of America
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Hilton Minneapolis/St. Paul Airport Mall of America
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737 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago IL, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I loved the bed, we had a very ill child with use and the bed was like from heaven for him. The kids had a good time in the pool that was very clean. What can I say to top it off Breakfast was amazing.

Review collected in partnership with Hilton Hotels & Resorts

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Minneapolis, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

This is just another hotel, nothing special, not what I expect when I pay a premium for the Hilton name. Needs updating and charges extra for EVERYTHING. Staff is not bad but they can only do so much with what they have. Location is right across 494 from the airport and only 1.5 miles from Mall of America.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Eau Claire, WI
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was so "wowed" by the service this past weekend when we visited. The receptionist, her name is Kim, saw that we had our three girls with us, and found a room for us with a sofa sleeper, without us asking for it. She was kind and considerate. The next morning, she waved us over to the front desk and... More 

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Bloomington, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Ice Machines didn't work on most of the floors. Had to bring in our own. Breakfast buffet was great and service was good. We also had a suite - however our other friends had more furniture in theirs which would have been useful for the 2 days we stayed.

Review collected in partnership with Hilton Hotels & Resorts

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Saint Paul, Minnesota
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is the second time we've stayed at this hotel. Both times we were attending a company function and chose to spend the night rather than drive home. The room was clean and comfortable, however the bathroom was rather small. We also were unable to adjust the temperature down, so the room was warmer than we prefer. Very nice pool... More 

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Midland, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Type of room booked wasn't available for the stay due to renovations (king with whirlpool). Was never notified before check in and was told one night would be comped. Had to aggressively hound their staff to get the compensation they offered. Renovations were still going during the stay so it was very noisy from early morning to early evening. Was... More 

Review collected in partnership with Hilton Hotels & Resorts

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for your review given to our hotel on 1/26/2015. I am very sorry that when the room type you booked was eliminated due to renovation, you were not notified. We have put measures into place to ensure better communication with our guests in the event that something going on at the hotel effects there stay. I hope that... More 

Chicago
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed one night, room 1128 for business. I have stayed at this hotel before and usually enjoy my stay. However this time my stay was miserable. The room was so hot and stuffy I did not get much sleep. I tried turning the air off and down, nothing worked. If I had only looked in the closet. In the... More 

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Minneapolis, United States
1 review
3 of 5 stars Reviewed 1 week ago

We booked and prepaid for a room with a 4-person jacuzzi. When we arrived, we were informed that the room had been remodeled and no longer had a jacuzzi. The room we got had a small fiberglass tub, no hot water (it wasn't cold, it was only luke-warm), and smelled like paint and drywall. I was extremely disappointed, since I... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the review given to our hotel on 1/23/2015. I am very sorry that the room that you reserved was no longer available at the hotel when you checked in. We have eliminated this room type from our inventory and this should have been conveyed to you prior to your arrival. We are reaching out to... More 

Prescott, United States
1 review
2 of 5 stars Reviewed 1 week ago

The rooms in this hotel are in drastic need of upgrades. When we first entered our room the closet door appeared to have Soda Pop spilled on it. There is mold in the bathroom ceiling. The bathroom sink drained very slow. The pillows are so old I had to use 3 of them. We had to order Ice from room... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the review given to our hotel on 1/23/15. We are very sorry that the experience this guest had did not meet there expectations nor ours as well. We are in contact with this guest and making every effort to make there experience right. We are very excited to let you know that the hotel is currently undergoing... More 

South Dakota
Contributor
19 reviews 19 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for the weekend and we were not disappointed. The rooms were very clean and comfortable. The housekeepers do a wonderful job during stay overs too! The entire staff was extremely friendly and went out of their way to accommodate or help their guests any way possible. They made sure we had a cab at the time needed... More 

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Additional Information about Hilton Minneapolis/St. Paul Airport Mall of America

Address: 3800 American Blvd E, Bloomington, MN 55425
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Minneapolis/St. Paul Airport Mall of America 3.5*
Number of rooms: 300
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Also Known As:
Hilton Minneapolis/St. Paul Airport Mall Of America Hotel Bloomington
Hilton Hotel Bloomington
Hilton Bloomington
Bloomington Hilton
Hilton Minneapolis/St. Paul Airport Mall Of America Bloomington, MN, North America
Hotel Style:
#3 Green Hotel in Bloomington
#16 Family Hotel in Bloomington
#20 Business Hotel in Bloomington

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