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Hilton Minneapolis/St. Paul Airport Mall of America

3.5 of 5 3800 American Blvd E, Bloomington, MN 55425
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Hilton Minneapolis/St. Paul Airport Mall of America
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Hilton Minneapolis/St. Paul Airport Mall of America
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761 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington, DC
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This is an older property with issues. It is not up to Hilton standards. My jr suite was on the 3rd floor - beware! My room's windows were largely blocked by giant HVAC structures. There was almost no natural light, and just a single puny lamp for the sitting area. Call first to ask about the room, as apparently the... More 

Was this review helpful? Yes
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the review given to our hotel on march 2nd. While we did make every attempt to Make this Right for this guest while they were here, unfortunately there are times that this is just not possible and I cannot apologize for that enough. We certainly agree about the condition of some of our guestrooms, that... More 

Nampa, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was very clean and the staff was friendly and helpful. During the time of our stay the Mall of America had been threatened by ISIS so we stayed in our room and ordered pizza from a local establishment (recommended by the folks at the front desk). My wife and I stayed at this location due to a layover... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the review given to our hotel on march 2nd. We are blessed with a great location and a wonderful staff who is focused on giving our guests the best experience possible. Thank you for sharing those things that made your stay special. We share all guest reviews with our team in order to continue improving... More 

Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I very much enjoyed my stay at this hotel. The lobby and rooms are kept clean and look very nice, beds are comfortable, staff was friendly, and it's in a relatively quiet setting despite being in a big city. They have free shuttle service to the airport and the Mall of America. My only real complaint is that when I... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Spent 90 nights a year for three years with Hilton brands. Tonight was the longest wait I ever endured to check in. Waited 25 minutes with only 4 people in front of me. Front desk staff slow. The room are ok space. Nice comfy beds. The room majorly lack power outlets. Hotel is somewhat outdated for a flagship Hilton.

Was this review helpful? Yes
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for your review given to our hotel on February 19th we certainly appreciate all of your feedback, both positive and opportunities for improvement. i am happy to report that with the refresh to the guest rooms that is taking place we are adding 8 additional outlets in each room in key areas that will make it... More 

Appleton,WI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last weekend. Very convenient location to everything!! The Wildlife Preserve that sits adjacent to the hotel is a must see!! The pool area is large and family friendly. Their large Fitness room adjacent to the pool has all of the up to date Hilton equipment and is well laid out.

Review collected in partnership with Hilton Hotels & Resorts

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Iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We visited this Hilton on two occasions recently. Great location if you're flying out of Minneapolis. That being said there are some issues here that, for a Hilton, are concerning. Ice? Not on your floor. You need to go to the lobby/front desk area or call room service. Executive Lounge on the 12th Floor. Hard to get to when the... More 

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you fro your review dated February 16th. Thank you for sharing the things that you enjoyed about your stay here, also for sharing those things that we can improve in. The renovation of the guestrooms is definitely needed at the property and we believe bringing our Guestrooms and suites into the times. we have added additional plugs in the... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stated here for 3 nights because it hosted our annual professional gathering social events. Rooms were good. The food both nights was excellent!! Yummy desserts, pleasant staff took great attention to keeping food lines and beverages filled. Great pool area with double hot tubs. The room thermostat gave us some trouble trying to keep it regulated at a comfortable temperature.... More 

Was this review helpful? Yes
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

than you for the excellent review given to our hotel on February 15th We certainly appreciate you sharing what made your experience a positive one as well as the opportunities you have had with HHonors. I will be sharing this information with our corporate counterparts in an attempt to help resolve this issue for you and identify anyone else who... More 

Cumming, G
Senior Contributor
24 reviews 24 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Spent 3 nights here and couldn't ask for a better location. Less than 10 mins from the airport and only 15 mins to downtown Minneapolis. The hotel itself is well staffed and all very helpful and courteous. Enjoyed breakfast daily on Executive floor with attentive service. Rooms were great, comfortable and very clean; no noise issues whatsoever. And of course... More 

Was this review helpful? Yes
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the outstanding review given to our hotel on February 14th We are certainly blessed with an exceptional location and outstanding staff focused on giving each of our guests exceptional guest service. We Look forward to having you Back Hilton Minneapolis Airport MOA More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel and the staff were absolutely wonderful! The place was clean and fresh, the furniture was very classy and comfortable and the staff was extremely kind. Its close to the airport along with Mall of America which is a huge plus. I would highly recommend this hotel to everyone!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the review given to our hotel on February 11th. We are very happy to hear that you enjoyed your stay. We try hard every day to be the Cleanest and Friendliest hotel in Bloomington. We understand you have many choices when it comes to lodging and we are certainly going to work hard every day to earn... More 

Winnipeg, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We picked this hotel because of the Hilton Honors and the Park and Fly program. The hotel was fine and our car was very secure. However, our plane arrived late and we were surprised that the hotel shuttle to and from the airport does not operate in the early hours of the morning.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the review given to our hotel on 2/11/15, I am very sorry to hear that perhaps the schedule of shuttle service was not communicated effectively to you during the booking process. I am glad to hear that overall you enjoyed your stay and I hope we have the opportunity to have you back Hilton Minneapolis... More 

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Additional Information about Hilton Minneapolis/St. Paul Airport Mall of America

Address: 3800 American Blvd E, Bloomington, MN 55425
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Minneapolis/St. Paul Airport Mall of America 3.5*
Number of rooms: 300
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Also Known As:
Hilton Minneapolis/St. Paul Airport Mall Of America Hotel Bloomington
Hilton Hotel Bloomington
Hilton Bloomington
Bloomington Hilton
Hilton Minneapolis/St. Paul Airport Mall Of America Bloomington, MN, North America
Hotel Style:
#3 Green Hotel in Bloomington
#16 Family Hotel in Bloomington
#19 Business Hotel in Bloomington

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