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Hilton Minneapolis/St. Paul Airport Mall of America

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3800 American Blvd E, Bloomington, MN 55425
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Mall of America Package
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Hilton Minneapolis/St. Paul Airport Mall of America
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822 Reviews from our TripAdvisor Community

Traveler rating
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    285
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    64
    43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
56 reviews 56 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

You can't expect much from an airport Hilton, but this property does not even try. The working staff were nice enough, but did not seem to know simple stuff about the local area. Really? There's really just a Mall down the street. No effort for character has been put into the bar or restaurant and the menu reads as more... More 

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the review given to our hotel on may 30th. We certainly appreciate you sharing your feedback with us and we are sorry that the newly completed renovations to the lobby/Bar and restaurant as well as the newly renovated guest rooms did not do it for you. We definitely tried to ensure that the designs met the majority... More 

Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We went to the wrong Hilton at first. This HIlton is 3800 American Blvd East, the other one is 3900 American Blvd West (they are about 7 miles apart from each other). The front desk person was very helpful; he rang up the correct Hilton to confirm we were listed there as guests and gave us directions. Once we got... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 5 days ago NEW

All in all it was a good location and the rooms are nice. My room did not have a working cold water faucet which I reported to the front desk. Pool and fitness room are a a nice touch as was the morning buffet breakfast for $17. Good selection and tasty options except for the coffee which was just OK.... More 

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Than you for the review given to our hotel on May 28th we appreciate you sharing what you like about the hotel and what made your stay enjoyable. we are glad to hear that you enjoyed our newly renovated hotel rooms and that the shuttle service was quick and efficient. We share all of our guest reviews with all of... More 

Chicago, Illinois
1 review
3 of 5 stars Reviewed 5 days ago NEW

I called 3 days prior to arrival to see if I could extend my stay another night. The first woman that answered my call was impatient and interrupting me. I was transferred 4 times before I was able to add a night to my stay and was told staying in the same room wouldn't be a problem. After transferring my... More 

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the review given to our hotel on May 28th. We are certainly sorry that this situation arose and we will be reviewing the arrival process with all of our staff including the leaders at the front desk to ensure a consistent check in each and every time. We are certainly glad that Kenny was able... More 

Zimmerman, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We used their stay and park option for our big vacation trip. It was our anniversary and our friends 40th. I called and wanted something delivered to celebrate the start of our trip. Not only did they send my friend a fun welcome gift they sent our room one as well with a nice card! They went above and beyond... More 

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the exceptional review given to our hotel on May 27th. We are certainly blessed with a great location and an amazing team of associates who are focused on giving each of our guests that extra special experience each time the stay with us. Thank you again we look forward to your return. Hilton Minneapolis Airport More 

Baldwin, Wisconsin
1 review
5 of 5 stars Reviewed 6 days ago NEW

I can not say enough about this hotel. I was treated like a king! I would recommend this hotel to business travelers, family, or anyone. It is located next to the beautiful Minnesota River Valley Nature Preserve and extremely close to the Mall of America. The light rail runs very close, as well, so getting to downtown Minneapolis is very... More 

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West Palm Beach, Florida
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An absolutely wonderful stay! Free wi-fi, free pick-up from the airport, free take to and pickup from the Mall of America (tips are welcome, of course). Nice, clean, great staff. What else can you wish for?

Was this review helpful? Yes 1
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for that great review given to our hotel on May 26th. W e are certainly glad that you enjoyed your stay and were able to take advantage of our shuttle to and from Mall of America. We are blessed with a great location and awesome group of associates. Thank you again Hilton Minneapolis Airport More 

Santa Clarita, California
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The location could not be better for travelers arriving at the Minneapolis airport. Five minutes and you are there. It is a nice Hilton, with decent dining and great breakfast included in the room price if you choose the executive floors. The proximity to Mall of America is useful if you need to do some shopping before continuing on your... More 

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Top Contributor
81 reviews 81 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this recently renovated airport on our way to an early morning flight. The hotel is very new and modern looking. The bar and restaurant areas are lovely as well. It is perfect if you are wanting to be near the airport or the Mall of America. They have shuttles to both.

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

This property is very nice. With the building being old, I was afraid I was not going to enjoy my stay. However I was wrong! This hotel has been completely renovated top to bottom. The lobby and common areas are very clean and inviting. The service was great. Honestly the best part was the room. Upon entry I was very... More 

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