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Hilton Minneapolis/St. Paul Airport Mall of America

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3800 American Blvd E, Bloomington, MN 55425
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Mall of America Package
1 room 1 adult
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Hilton Minneapolis\/St. Paul Airport Mall of America
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1,014 Reviews from our TripAdvisor Community

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Sioux Falls, South Dakota
Level Contributor
11 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Front desk was exemplary. Greeted us by name and with thank you for being gold members. Clear instructions on the stay and park option we were using. Great reception and breakfast in the executive lounge. Wifi was fast.

Helpful?
Thank J H
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stay at this hotel about once a month and the customer service is always outstanding. Joe (with a Bow) Aufenthie at the front desk went above and beyond to meet my needs and requests. I highly recommend this hotel if you are in the MSP area.

Helpful?
1 Thank Brent W
Jackson, Minnesota
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This facility is what the Hilton chain of hotels are all about. Very clean, modern, nice amenities, and great customer service. If you're headed to the airport, Mall of America, or event in the cities - you can't go wrong with staying here. Plenty of parking too.

Helpful?
Thank Mkola4
gurnee
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

loved the hotel and service however do not order the shrimp cocktail in the restaurant, it consisted of 2 small shrimp on a small lettuce leave with a dab of cocktail sauce for 10.$ what a rip off. thats right only two shrimp total for ten dollars? really.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Katherine M
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Than you for the review of our hotel on February 9th we appreciate you sharing what made your stay special as well as those things that we can improve on. We will be reviewing this item on the menu to ensure the spec and quality we initially designed into the menu is being consistently followed Thank you for your feedback,... More 

Panama City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is full of friendly staff and nice amenities. A must if staying in the area. The rooms are nice and have refrigerators. The shuttle takes you to the mall, the airport, and maybe other places if you ask nicely :) No complaints here and we were a party of 5. Close to mall and great places to eat.... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Brian B
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the great review given to our hotel on February 7th, we appreciate you sharing what made your stay special. We are blessed with a great location and a wonderful team of associates. we look forward to having you back Hilton Minneapolis Airport More 

Bedford, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Joe, with the bow, is helpful and courteous. Great sense of humor and engaging. I will stay here again the next time I visit MSP and the Minnesota area. You have an asset here, please don't lose him to another hotel.

Helpful?
1 Thank Timothy S
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the exceptional review given to our hotel on February 6th. We are luck to have found an associate like Joe, he brings a whole new meaning to "Hospitable by Nature" and is truly a champion for guest experience here in our hotel. Hilton Minneapolis Airport More 

Fenton
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Wonderful experience. Free shuttle from airport to the hotel. They also offer free shuttle from hotel to Mall of America daily throughout the day. the staff really goes out of the way to make your saved warm and pleasant.

Helpful?
Thank 335vikkif
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Than you very much for the great review given to our hotel on February 4th. We are certainly blessed with an exceptional location and a wonderful group of associates. We will be sure to share your review with all of our staff in an effort to celebrate as well as continue the improvement process Hilton Minneapolis Airport More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Right before check in the elevators stopped working and the staff was so helpful. Just a great staff here and it all starts at the front desk and Joe with the Bow is the best. As always an excellent stay, best bed in the cities.

Helpful?
2 Thank David S
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the great review given to our hotel on February 2nd. From time to time situations arise that you just cannot control and the measure of a team is in how they handle these individual situations. We could not be prouder of the associates working this particular evening who not only were at the desk but operating the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The HILTON is a very convenient hotel which provides easy access to Dwtn the Mall and much more. Very Nice accommodations for our family and the staff is extremely helpful ! I travel 100+ days a year and this HILTON is top notch ! Use the shuttle or Rail system to get to almost anywhere you need to go. Airport... More 

Helpful?
1 Thank Peter W
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the exceptional review given to our hotel on February 2nd, we certainly appreciate you sharing what made your stay special. We are blessed with a great location and staff who truly care about our guests experience. We look forward to having you back soon Hilton Minneapolis Airport More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had an extremely pleasant visit over the weekend for a business conference. The cafe downstairs had delicious high quality food. Our room was quite accommodating, with comfy beds and a shower that took little to no time to heat up. But most of all the guest services went above and beyond, watching our baggage during the conference even after we... More 

Helpful?
1 Thank CoachRoy24
Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the great review given to our hotel on January 31st, we are certainly blessed with a great location and a wonderful group of associates who are truly focused on our guests experience. We look forward to having you back soon Hilton Minneapolis Airport More 

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