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Hilton Minneapolis/St. Paul Airport Mall of America

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3800 American Blvd E, Bloomington, MN 55425
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Mall of America Package
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Hilton Minneapolis/St. Paul Airport Mall of America
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Hilton Minneapolis/St. Paul Airport Mall of America
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864 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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dallas, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel. It's close to the wildlife refuge for a nice run or walk in the wilderness. Staff was friendly and helpful. It's very close to the airport. If the Mall of America is your thing, i guess it's also close. But I did not visit that.

Review collected in partnership with Hilton Hotels & Resorts

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Waterloo, Iowa
Level Contributor
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

This Hilton has all the great amenities any hotel could have. Staff friendly, nice clean rooms, beautiful decor' , if you book thru them -access to the 12th floor lounge, great pool , I didn't like the computers for public use - right next to the elevators , so any and everyone can see what you're doing. The TV in... More 

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you for the review given to our hotel on July 22nd. we are very glad to hear that you enjoyed your stay. We certainly appreciate the feedback on the menu option and pricing, we are in the process of reviewing this and will be taking all of the feedback we have received since opening the new Outlet and make... More 

memphis, tn
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I choose Hilton Hotels because, usually you can depend on the brand's solid rating. Unfortunately, this hotel really disappointed. Together, my family booked 3 rooms. We asked for them to be together on the same floor, but that didn't happen upon checkin. Our first night was awful. No one notified us, but the air-conditioning went out. It was such a... More 

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

We are in contact with the guest who gave us this review on July 20th we certainly apologize that things were not handled better and will do everything in our power to "Make it Right" While issues come up from time to time it is how then are resolved that matters We share all reviews with our associates in an... More 

1 review
4 of 5 stars Reviewed 1 week ago

My husband and I stayed at this hotel in July. It was an easy distance to get to his relatives' homes. The bed was amazing. My husband kept commenting on it and wants to research buying one. Hotel was good value for money.

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Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Attended business conference and stayed three nights at this hotel. Conference rooms were good. Staff was friendly and accomodating. Restaurant and bar were awesome. Shuttle runs every 30 minutes to airport and every hour to the Mall of America. There is access to the rail transit system within walking distance. The rooms were very quiet and the bed was comfortable.... More 

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suburban
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a few time already this year. The staff at the front desk and Concierge level are great. The property is visible from I435, but it is tucked back next to the Minnesota Valley National Wildlife Refuge. I had one issue with the room and that was the pillows that were on the bed. Too soft and... More 

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Aberdeen, United States
1 review
2 of 5 stars Reviewed 1 week ago

Looks good in the lobby and on the outside but it's all smoke and mirrors. Hotel is really starting to show it's age. Rooms will be in the $150-200/ night range and you get nothing with that. No breakfast, no complimentary drink, nothing. Had a really bad experience with this hotel.

Review collected in partnership with Hilton Hotels & Resorts

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

We thank you for the review that you gave us on July 17th We are very sorry that the experience did not live up to your expectations. The Hotel just completed a multi million dollar renovation of all guest rooms and most of our public space making this one of the newest hotels in the Bloomington area. I am sorry... More 

Galveston, United States
1 review
3 of 5 stars Reviewed 1 week ago

I was assigned a room that was already occupied. As compensation, I was promised food coupons, but they were never delivered. The free breakfast that was available to me in the Executive Lounge was not explained when I arrived. The breakfasts that I bought downstairs were supposed to be credited, but were not. Overpriced hotel, in my opinion.

Review collected in partnership with Hilton Hotels & Resorts

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Charles G, General Manager at Hilton Minneapolis/St. Paul Airport Mall of America, responded to this review

Thank you very much for the review given to our hotel on July 16th I am sorry that our staff did not follow through on what they promised, but I am very thankful that you have brought this to our attention. I will be working today with the accounting department as well as this guest to make it right and... More 

Bloomington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I had the worst hotel stay in recorded history at the MSP Airport/Mall of America location. It was 90 degrees outside and the AC in my room was broken. When I called the front desk to report this at 10:15pm, there was no answer and no night manager. When I ordered room service, it came in a brown paper bag... More 

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Waukesha, Wisconsin
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a quick 10 minutes from the airport. We stayed overnight and had a great experience. The hotel gets busy when flights come and go since alot of people stay there. I had a club level room and loved the experience. I am a hilton honors member and use the mobile app alot. I have to say I... More 

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