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Embassy Suites Bloomington

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2800 American Blvd W, Bloomington, MN 55431
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Embassy Suites Bloomington
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546 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cheyenne, Wyoming
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We planned on staying here for a week to go for concerts. We get here and we had a 15 hour drive here and they havent even started cleaning the room, so we ended up waiting. We get up to our room minutes later and they didnt even shut the door. since there is 5 of us we need the... More 

Was this review helpful? Yes
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Hello Kaylee - Thank you for your recent review about your stay. I'm terribly disappointed for the issues you described and hope you'll accept my sincerest apologies. While I greatly appreciate and respect social media as a source for sharing experiences, I truly wish I could have had the opportunity to resolve your issues directly. Should you read this response,... More 

Lincoln, NE
1 review
5 of 5 stars Reviewed 3 days ago NEW

Despite the new renovations being completed during our stay, the hotel was fabulous. I loved the new design and the hotel staff was friendly and welcoming. The pool was large and the rooms were very clean and spacious.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Hello Shari - Thank you for your kind review about our Embassy Suites Bloomington. We greatly appreciate the positive feedback as we wrap up an 8-month remodeling project. I'm glad you love the new design and hope you'll come back and see us soon. I'm a phone call away if I can ever be of service. Thanks again! More 

Bloomington, Minnesota
1 review
2 of 5 stars Reviewed 3 days ago NEW

Hotel room was decent and the staff has been nice. Very close to the airport and the mall with shuttles going both places. The room we were given is right above one of the ballrooms and of coarse there is a wedding reception going on. No sleep for us tonight. Pretty disappointed. This room should have gone to one of... More 

Was this review helpful? Yes
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Dear Benjamin - Thank you for your recent review and I sincerely apologize for your disappointing stay. It looks like you may have intended to post a review for the other Embassy Suites in Bloomington. Judging by the hotel location you described as well as the disruption caused by a wedding reception, I would like to be sure that we... More 

Bloomington, Mn, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff of this hotel went out of their way to make your stay something to remember. To go out of their way to inform us of an excellent Italian restaurant near their location, and then to provide transportation to and from there, made our dinner there, just out of this world. This little extra make this hotel the tops... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Dear Bruce - Thank you very much for sharing the experience you had at our Embassy Suites Bloomington. I know exactly which Italian restaurant you're talking about and thrilled to read that we assisted you with transportation as well. We truly appreciate your kind review and hope to see you again in the future. Buona giornata! More 

Tallahassee, Florida
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose this location because of friends in the area. I'm a Hilton Honors member and try to stay at their properties, so stayed here with some trepidation after reading the reviews. They seem pretty right on, so know what you're getting. The remodeling continues after many months and is a pain to work around (have to use a side... More 

Was this review helpful? Yes 1
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Greetings and thank you for following up your stay with a review, we greatly appreciate all of them. I also appreciate your kind scores and willingness to return to our "nearly" remodeled hotel. I realize the interior work seems to be an ongoing part of our current operation however we do see the beautiful light at the end of the... More 

Seattle, Washington
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 1 week ago

Where to start? I've always gad great Hilton experiences, and Embassy Suites fills a great niche. However, this hotel and this date were nothing short of terrible. 1. construction going on. Changed our room door with no notice. Left sawdust everywhere. Door is cut (firedoor?) so high I can put my fist under the door to hallway. I see feet... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Thank you for providing us feedback about your recent stay at our Embassy Suites. I'm very sorry for the issues you described and hope you'll accept my sincerest apologies for falling short of basic expectations. I'm also disappointed that I wasn't able to personally address your concerns while you were here. You have my commitment to immediately investigating any internal... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We came for a family Vaca and had a great experience. The staff was great, very accommodating to our needs such as more towels and a fan. The breakfast was good and the happy hour at night was fun even for my daughter who had free pop and snacks. The renovations were going on and parking was crazy but none... More 

Was this review helpful? Yes 1
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Hello Amber - I truly appreciate your kind review about your recent stay at our Embassy Suites Bloomington. As we wrap up the final stage of our remodeling, your feedback is a hopeful and positive sign of our immediate future. The hotel is very beautiful again and our staff is extra excited to provide the highest level of service possible... More 

Des Moines, Iowa
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We came for a family vacation with our 10 year old and 7 month old. Room was great- plenty of space for all of us though bathroom was a tad on the smaller side but it was nice having an extra sink and space in the master suite. The breakfast each day was great, as was the managers reception, though... More 

Was this review helpful? Yes 1
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Greetings and thank you so much for your detailed review about our Embassy Suites Bloomington. We really appreciate your feedback especially when it's constructive and helpful like yours. I'm happy you selected us for your family vacation and grateful for the positive experience you shared. While I appreciate your overall evaluation, I'm sorry about the issues that made your stay... More 

Cincinnati, Ohio
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a typical Embassy Suites, which provides a comfortable, decently appointed room. I was on the road with my two daughters, and we found the suite convenient for our needs. I had no issues once we entered the room. My dissatisfaction with Embassy Suites Bloomington will be difficult to remedy. Now, the current renovations will be done one... More 

Was this review helpful? Yes 1
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Hello David - Thank you very much for your recent review. While I appreciate your fair evaluation and feedback, I'm sorry we didn't exceed your expectations in all of the areas you described. I'm happy to report that our remodeling project will be completed in less than 30 days. Our new main entrance is the final piece of the puzzle... More 

Bartlesville, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Despite being under renovation, our suite was great and the staff bent over backwards to tend to our every need. Whether it was extra bedding, transportation, or directions on getting around, we were very well taken care of . The location was wonderful; easy to get to the places we wanted to be.

Was this review helpful? Yes 1
Jim S, General Manager at Embassy Suites Bloomington, responded to this review

Greetings to you and your family. We are so lucky to have customers like you who take the extra time to share their experience with others. Recognizing our staff is always appreciated and I can't thank you enough for capturing so many positive features in one paragraph. Needless to say, I'm always available if you need assistance in the future.... More 

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