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Sheraton Bloomington Hotel

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5601 West 78th St., Bloomington, MN 55439 (Formerly Sofitel Minneapolis)
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Sheraton Bloomington Hotel
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120 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnesota
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My adult daughter and I stayed at the Sheraton Bloomington this past weekend while on a shopping trip. The hotel had an upscale feel and was bright, airy and spacious in all the common areas. Our room was very large and comfortable with up to date furnishings and decor. Everything was clean as a whistle. The staff was very helpful... More 

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I am a frequent business traveler and always book at this hotel when it is available. The location is a little odd, but absolutely worth it. From my very first stay I was impressed by the friendliness and professionalism of the staff. They were able to direct me to local running trails and helped me track down a necklace I... More 

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Richmond, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in transit heading home when our original flight was delayed and thus made us miss our connection flight, so we ended up having to spend the night in Minneapolis. First, Jennifer with reservations was a pleasure to speak with, and very caring about our situation, and was able to find us literally the last room available in Minneapolis.... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed 2 weeks ago

Just left today 6/13/15. Stayed for two( 6/11-6/12) nights visiting MSP at room 531. Positives: The rooms were clean and nice despite ongoing construction. Didn't get the room we reserved but the alternative was ok. Our room was renovated, spacious and modern. Service was remarkable. The staff for the most part were courteous and made up for mistakes graciously. Negatives:... More 

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Brookings, South Dakota
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The renovation of the Sheraton Bloomington (MN) is not yet complete, but as of 5 June it's more than a work in progress. Many of the rooms are completely refurbished, and the lobby offers an impressive foretaste of what is to come with the soon-to-open bar and restaurant complex. It's patently obvious that the funds allocated for project were well... More 

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London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have been to Hotel Sofitel several times, and every time we enjoy our stay. Pros: location is perfect for getting to all of the best shopping including Mall of America and Southdale. Love the restaurant and cafe, you don't have to ever leave the hotel! Excellent room service. Great beds and beautiful rooms. Love the valet service as well.... More 

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Winnipeg, Canada
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 20, 2015

Recently was award this hotel off of a room bidding site as it was noted as a four star hotel, there was no notification on the site that this hotel was under construction. Most of the construction appears to be centralized to the inside so rooms on the outside "may be quieter". No construction activity took place while we were... More 

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WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

a1wonder - Thank you for the overall positive review of your recent stay with us. I appreciate you pointing some of those areas that we need to better manage during the renovation of the hotel. I am sorry that a third party booking site did not mention the construction that was taking place. It is listed on our own sites... More 

San Antonio, Texas, United States
Level Contributor
138 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 18, 2015

This hotel is undergoing a much needed renovation. The rooms are large with comfortable Sheraton beds and a small but nice bathroom. The lobby bar remodel has been finished and it looks beautiful so I can't wait to see what the rooms will look like once they are finished. The food at the bar needs a little tweaking, I had... More 

Was this review helpful? Yes
WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

Jamie Z - Thank you for all the kind words you had for the hotel as we go through renovation - they are appreciated. I glad you were able to experience some of the new areas as they have just recently opened. I appreciate your feedback on the new lobby bar menu - it is brand new and the kitchen... More 

minneapolis
Level Contributor
2 reviews
4 of 5 stars Reviewed May 4, 2015

Hotel is under renovation, soon to be completed; however its still a great place to stay. I highly valued having my room type preference accommodated, loved the shower experience, loved actually getting shaving cream but was most impressed by Lillian and Deb on staff. Had many questions before booking about the hotel/renovation. They answered them all and I had a... More 

Was this review helpful? Yes
WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

mbell873 - I was very pleased to read your recent review and the praise you gave the property. But most of all I was happy to read of your praise for two of our associates - Lillian and Deb. The are great additions to our staff and I glad you recognized them. Thank you and I hope we'll see you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2015 via mobile

Went for a convention last year that was hosted at the hotel next door. We stayed in a club suite, so we had access to a secret clubhouse room with snacks and drinks. Everything and everyone was clean and wonderful, except one woman who worked in the secret room. She was fine to us, but very mean to her staff... More 

Was this review helpful? Yes 1
WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

Allison O - Thank you for your review of the property, it is much appreciated. I'm glad that you enjoyed your stay and thank you for the information on the behavior of one of our associates. It certainly isn't something we condone. I hope you'll have the opportunity to visit us again soon. Warmly Marc Faubert General Manager More 

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