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Sheraton Bloomington Hotel

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5601 West 78th St., Bloomington, MN 55439 (Formerly Sofitel Minneapolis)
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Sheraton Bloomington Hotel
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Sheraton Bloomington Hotel
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114 reviews from our community

Traveler rating
    58
    37
    11
    6
    2
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20
33
11
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Winnipeg, Canada
Top Contributor
77 reviews 77 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Recently was award this hotel off of a room bidding site as it was noted as a four star hotel, there was no notification on the site that this hotel was under construction. Most of the construction appears to be centralized to the inside so rooms on the outside "may be quieter". No construction activity took place while we were... More 

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San Antonio, Texas, United States
Top Contributor
129 reviews 129 reviews
69 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is undergoing a much needed renovation. The rooms are large with comfortable Sheraton beds and a small but nice bathroom. The lobby bar remodel has been finished and it looks beautiful so I can't wait to see what the rooms will look like once they are finished. The food at the bar needs a little tweaking, I had... More 

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minneapolis
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel is under renovation, soon to be completed; however its still a great place to stay. I highly valued having my room type preference accommodated, loved the shower experience, loved actually getting shaving cream but was most impressed by Lillian and Deb on staff. Had many questions before booking about the hotel/renovation. They answered them all and I had a... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2015 via mobile

Went for a convention last year that was hosted at the hotel next door. We stayed in a club suite, so we had access to a secret clubhouse room with snacks and drinks. Everything and everyone was clean and wonderful, except one woman who worked in the secret room. She was fine to us, but very mean to her staff... More 

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WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

Allison O - Thank you for your review of the property, it is much appreciated. I'm glad that you enjoyed your stay and thank you for the information on the behavior of one of our associates. It certainly isn't something we condone. I hope you'll have the opportunity to visit us again soon. Warmly Marc Faubert General Manager More 

1 review
1 of 5 stars Reviewed April 9, 2015

Due to some unexpected changes in my travel plans, I was desperate for a place to stay in Bloomington and from the outside this place looked as good as any in the area at one on a cold and rainy morning. The staff could not log into the computer system to check me in for an extremely long time, at... More 

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WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

Alis W - Thank you for taking the time to review your recent stay with us. I was quite taken with the writing style and appreciated reading of your experience. Please accept my apologies that it was not as you were expecting, though our websites all clearly state that the property is undergoing a complete renovation. I am happy to... More 

Winnipeg, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 6, 2015

We booked the Sheraton because it was relatively close to the Mall of America and we were looking for a nice 4 star hotel to stay in for a weekend excursion without the kids. My first impression of the Sheraton was that it was not entirely convenient to reach from the freeway, so that wasn't ideal. When I got there... More 

Was this review helpful? Yes 1
WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

Benjamin J - Thank you for taking the time to review your recent stay with us. I am sorry that you were not made aware of the renovation prior to your arrival. Though we do our utmost to ensure all guests are made aware of this during the reservation process not all third party booking sites pass this important information... More 

Winnipeg, Canada
1 review
4 of 5 stars Reviewed March 29, 2015

We have stayed at this hotel many times and have found the service and quality of food/beverage operations to be consistently good. What stands out about this hotel are the staff. They take the extra step to make sure that your experience is good. It starts at the front desk and continues with the restaurant and bar staff.

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WEG_Manager, General Manager at Sheraton Bloomington Hotel, responded to this review

Rob M - Thank you for your kind comments regarding your recent stay with us. I was very happy to read that you enjoyed our food and beverage options even though they were slightly limited given our renovation. But I was very pleased to see your comments regarding the experiences you had with our associates. I hope you'll be back... More 

Delafield, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 20, 2015

My family (our dog included) had a great time at this hotel. The staff is absolutely wonderful and very professional. They made our stay so comfortable, we loved it and would stay there again in a heartbeat! If you travel with a pet, I highly recommend this hotel. I have never felt at ease traveling with my puppy as I... More 

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Minneapolis, MN
Top Contributor
123 reviews 123 reviews
34 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed March 19, 2015

I requested a quiet corner room with King bed & we received that. We paid for Club level which includes free appetizers & continental breakfast & Starbucks coffee & pop & water & tea & milk. The milk machine was not working & no attendants around so I had to take apart the milk dispenser to get my own milk... More 

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Houston, Texas
Contributor
17 reviews 17 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 28, 2015

On a good note the hotel is nice...rooms clean, lobby clean and helpful employees. However the restaraunts food was average, room service was hit or miss and they have no shuttle to nearby restaraunts. There aren't any restaraunts in walking distance and with this hotel being located next to office buildings its a major inconvenience. You should offer this to... More 

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