First, I was greeted at the first desk by someone who constantly requested feedback regarding was the room, floor, accomodations, and the special cookie. Second, room was great, roomy, fresh smelling, and updated. I forgot my phone charger, and even though it was after hours, the House keeping manager, went and found me one and then obtained a second one... More

I was concerned about this stay, wondering how much renovation had actually been completed. Happy to say, much of the hotel has been completely upgraded. Although the lobby seems a little sparse, the rooms were amazing. I'd have to call the new decor industrial chic- but the rooms are great. The color scheme is grey and white, with lots of... More

Not the cleanest or best smelling room I've ever had. Shuttle did not pick me up when they said they would. 2nd lady I spoke with was kind of rude about it actually. (third lady was very kind, however - Mary Ellen was her name. I did not get the name of the 2nd lady)

I was suprised that this was rated as high as it was on the hilton website. we arrived and I was upgraded to a larger room but it wasnt better. room looked average, furniture looked old and run down. lobby walls had wall paper peeling, elevators looked like service elevators. this might be a good place if you had kids... More

We stayed here from April 22 to April 26 for wife's business trip. The hotel is clean and has a nice indoor pool and jacuzzi. The gym is a bit small but has all the essentials. The hotel is close to the airport and Mall of America and offers free shuttles to both of these locations at regularly scheduled times.... More

very clean rooms, impressive lobby and common areas, convenient location and a staff that goes above and beyond. Rob at the front desk was kind enough to give us extra cookies once he found out we were traveling with children. the general manager Tee was incredibly friendly and went above and beyond to make sure our stay was excellent. We... More

Stayed here for the Anime Detour convention, and I've been here before, when it was the Sheraton and the Ramada before that. I have to say, as much as I don't like making Paris Hilton and her family any richer, the Hilton chain has really fixed this place up and made it fantastic. It was sooo shabby and ill-maintained before,... More

First, our room placement was incorrect and made handicapped accessibility difficult. We did ask for assistance but didn't receive it until after the first night and far too late to be much help since everyone would have to repack and move, difficult when in the hotel for a busy event. The cookies weren't a selling point for us--no one in... More

I stayed here due to a snowstorm canceling flights (in mid-April). The not so great- There are many hotels that are closer to the airport and they obviously booked up fast. The rooms are TINY. It had just enough room for the 2 beds. If you value your sleep, this place probably isn't it. There is thumping from the floor... More