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SpringHill Suites Minneapolis-St. Paul Airport

Certificate of Excellence
3.0 of 5
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2870 Metro Drive, Bloomington, MN 55425
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1 room 1 guest
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SpringHill Suites Minneapolis-St. Paul Airport
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346 Reviews from our TripAdvisor Community

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Traveler rating
    200
    108
    22
    10
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the perfect hotel if you don't want to spend too much and are visiting the Mall. If you were to fly in it is across the street from the Airport and very close to the Mall of America. There is a free shuttle that leaves every half an hour taking you to the mall AND if you travel... More 

Was this review helpful? Yes 2
Hartland, Wisconsin
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was ready when we arrived. Beds were very comfortable with lots of pillows. Room was nice sized, two tv' which is nice with kids in tow. Room was clean and quiet. Breakfast was way above average for a hotel breakfast. To the dismay of one child, they only had waffles on the weekend. Eggs were good, and hot not... More 

Was this review helpful? Yes 1
Grove City, Ohio
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location for Mall of America, airport & car rental. Shuttle ran twice per hour. Breakfast had a delicious variety. We had a spacious room, but it really needed more than 1 trash can - I know, minor thing! We stayed here at the beginning and again at the end of our trip to Minnesota.

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Cohasset, Massachusetts
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel was pretty busy, room was typical Springhill style. Airport noise throughout the day. I stayed here a year ago, but now they only take cash at the bar / restaurant at night. I thought it was a computer issue, but was told nothing is being done to allow room charges. I'll be staying elsewhere on my next MSP visit

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Joe K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear Hagearty, Thank you for sharing about your recent experience with our property. I do apologize for the issue you had encountered with our on-site bar. Unfortunately, there was a miscommunication on our end, but it is a technical issue that we are working to repair quickly so that we can allow room charges and credit cards again. I certainly... More 

Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there the night before leaving Minnesota, as I had an early flight the next morning. The shuttle service to the Mall and the airport is prompt and courteous. Rooms are clean, comfortable and well lit. Wifi works well. I didn't have a chance to sample breakfast. Check in and check out were quick and efficient. TV channel lineup... More 

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Bethlehem, Pennsylvania
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The most important part of a hotel should be the rooms. For a family of 5 with 3 teenagers the suite style room was fine. There were two tvs and plenty of space for bags. Lots of outlets to recharge. The room was very quiet considering it is so close to the airport. I barely heard the planes and I... More 

Was this review helpful? Yes 1
Ovilla, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

When we arrived, there was not a room ready for us. The hotel was short staffed due to many staff not coming in to work--a religious holiday, I think. At any rate, they were able to get us a room in 15 minutes--not bad at all considering their situation. The room was GREAT! Very clean, spacious and the sleeper sofa... More 

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Bismarck, North Dakota
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed here. Clean hotel and great location. Easy to catch train to twins game and hotel has bus to mall, although return trip from mall doesn't seem very timely. Breakfast is "ok". Coffee is always available as is cold water near the front desk. Sitting area is spacious and always open for sitting... More 

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Winnipeg, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

The Double room with sofa beds are big however the sofa bed is really uncomfortable. They should invest in new mattresses or new sofa beds. The breakfast is real boring if you are staying more days. Scrambled eggs everyday. No pancake or waffle station. Only fruit were not too nice looking bananas and honeydew every day. They only had Greek... More 

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Joe K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear Mo J, Thank you for sharing about your recent experience with our property. I am sorry to hear that you did not have the most enjoyable experience during your stay with us. Our goal is to provide a great experience to all travelers, regardless of how they came to be at our hotel (ie. business or family). We are... More 

1 review
3 of 5 stars Reviewed 5 weeks ago

Brought my own pair of hotel slippers, but when I came back in the evening, one side of the slippers was nowhere to be found. ¯\_(ツ)_/¯ Love their breakfast and 24-hour lemon/cucumber water in the lobby though. Shuttle to the Mall of America is not timely at all.

Was this review helpful? Yes
Joe K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear 642evag, I want to thank you for taking the time to provide feedback regarding your recent stay with our property. We always like to see how we are doing well and the areas upon which we can improve. I am happy to hear that you enjoyed our complimentary breakfast buffet and the lemon/cucumber water that we have available in... More 

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