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SpringHill Suites Minneapolis-St. Paul Airport

Certificate of Excellence
3.0 of 5
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2870 Metro Drive, Bloomington, MN 55425
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SpringHill Suites Minneapolis-St. Paul Airport
Best prices for: 1 room 1 guest
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Ranked #9 of 38 Hotels in Bloomington
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
dcsteve56 Lakeland, Florida
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311 reviews from our community

Traveler rating
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    19
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133
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lakeland, Florida
Top Contributor
135 reviews 135 reviews
58 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The front desk and breakfast staff were very accomidating. House keeping repeatedly fell short of requests. The pool was closed. The shuttle service was very accomodating. The rooms were average, nothing special. Exercise room was functional with the exception of tv's on the elipticals were broken.

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Joe K, General Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear dcsteve56, I want to take a moment to thank you for providing feedback regarding your recent stay with our property. One of my goals is to ensure that every guest that chooses to stay with us has a great experience, from beginning to end. Unfortunately, it appears as though we did not meet that goal for you and for... More 

Denver, Colorado
Top Contributor
109 reviews 109 reviews
45 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is very close to the mall. I was a little surprised by how few restaurant choices there were outside of actually going inside the mall. We arrived after the mall closed on Sunday night and we limited to Chevy's, IHOP and TGIFridays. We didn't notice that the bar at the Springhill served food until we got back from a... More 

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Bogart, Georgia
Contributor
20 reviews 20 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I made the trip to Mall of America for her 27th birthday. SpringHill Suites served as our home base due to the reasonable price, shuttle from MSP, shuttle to Mall of America, and breakfast. Rachel was the young lady at the desk when we checked in she was a delight. Her cheerful attitude made us happy to... More 

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Madison, Wisconsin
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This SpringHill is set up differently that others. It doesn't have the separate toilet/shower areas that some do. Many of the rooms don't have the divider between sleeping and living. It did have nice reliable shuttle service back and forth to the mall of America....shared with the Hampton Inn next door. Clean, reasonable place. The guy in charge was very... More 

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Joe K, Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear Peter B., Thank you for providing feedback about your recent stay with our property. I am glad to hear that you enjoyed our Mall of America shuttle service and appreciated the cleanliness of the hotel. I am also happy to hear that our Front Desk associate provided a great level of service as well. Our goal is to provide... More 

Redwood Falls, Minnesota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Most comfortable bed that I have slept in at a hotel. Reasonable rates. Located near mall of american and airport. Tucked away a little but not hard to find. Clean, well maintained and friendly staff.

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Joe K, Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear olsonlaura50, I want to take a moment to say "thank-you" for writing about your recent experience with our property. We always love to hear feedback - both positive and areas of improvement - and we are happy to see that you had enjoyed our hotel overall, especially the new guest room beds. Should your travels bring you to the... More 

Aberdeen, South Dakota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed at this site over a dozen times and we've never had a bad experience at this hotel. The rooms are always clean and the staff is always friendly. One of the best assets is the underground parking. The breakfast is always good as well. Overall - every time we go to Minneapolis - it is our #1 choice.

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Joe K, Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear CWJ57401, I want to sincerely thank you for your comments about our property. I am happy to see that we are your "go-to" hotel when you travel to Minneapolis. We always strive to achieve a high level of service and to have each and every guest want to return to our property. We are very delighted to hear that... More 

Aurora, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Friendly staff and a recently renovated hotel makes this top notch. You might be intimidated by its close proximity to the Airport and a runway however I rarely heard anything as this hotel is well soundproofed. Plus if you have kids its a great diversion to watch the takeoffs. Great morning buffett and evening happy hour as well. It's close... More 

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Joe K, Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear Mark M., Thank you for sharing about your recent experience with our property. I am very happy to hear that you enjoyed our staff service, on-site hotel bar and complimentary breakfast buffet. Plus, watching the airplanes is definitely one of the benefits of our property, especially if you have children or enjoy planes in general. Again, we sincerely appreciate... More 

Detroit, Michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Nice, clean, well appointed property with great access to the airport and the Mall of America. Shuttles run to both for free through out the day. The rooms and staff are very nice and the staff were all very helpful. Timmy at the front desk is excellent! Very helpful and always smiling.

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Joe K, Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear Nicole W., I want to thank you for sharing your experience about our property from your recent stay. We sincerely appreciate your comments regarding the cleanliness, complimentary Mall of America shuttle service, guest rooms and the positive staff service that you received. I have also shared your positive feedback with Timmy, our Front Office Supervisor. Should your travels bring... More 

Willmar, Minnesota
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2015

First time staying at a Springhill Suites, it was great. Didn't need to lay on the bed to read or watch TV. The suite was surprisingly quiet being the hotel was well occupied and by the airport. Nicely decorated. Breakfast had something for everyone. Bar area had decent prices and a nice lounge. Families were in the lounge playing board... More 

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Joe K, Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear perkiegirl, Thank you for providing your feedback in regards to your recent stay with our property. We sincerely appreciate your positive comments regarding the hotel room, décor, breakfast and bar area. The additional feedback you provided regarding the cleanliness have been addressed with the appropriate department head to ensure that this does not happen in the future. Again, we... More 

Anchorage, Alaska
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 14, 2015

I was taking an early flight out of MSP and needed a hotel with shuttle service to the airport. The staff were efficient and friendly and the hotel is modern and clean. Beds were very comfortable. The room was large with a small sofa, large flat screen TV and desk in a nook adjacent to the sleeping area. There was... More 

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Joe K, Manager at SpringHill Suites Minneapolis-St. Paul Airport, responded to this review

Dear navraq, We want to thank you for taking the time to leave a review regarding your recent experience at our property. We sincerely value and appreciate guest feedback as it helps us to determine our strengths and areas which we can improve upon. Regarding your stay, I am glad to know that you enjoyed our staff service, rooms and... More 

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