Rooms were set up nice for families. We stayed for our son's birthday party. Kids had a blast. Mom and Dad too. Waterpark was great. Parking was tight, but I suppose that means they are doing something right.
I greatly appreciate your feedback that you shared on Trip Advisor. It's always nice to hear when people enjoyed themselves at the park however I do apologize if parking was a little overwhelming. I think your comment was spot on, we are doing something "right"...we attract customers like you! Take care and thank you very much.
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The hotel was absolutely beautiful-it reminded me of entering a north woods lodge! The room was so much more than I expected, it had a king bed as well as a bunk-bed behind a curtain recessed into the wall. It also had a microwave and refrigerator as well as a flat-screen tv with a game console hookup. This would have...
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Hi Theresa - I really enjoyed reading your review and we also can't wait to have you come back with your kids! We really do have a beautiful hotel with a great location and a unique feature attached to it (water park). It always makes my day when customers 'notice' the condition and cleanliness as we are all very proud...
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the room was fine, we had 2 queen beds, a couch that can be made into a bed, a desk and office chair, microwave, fridge and a safe for valuables. The beds were sleep number, which I did not know and one half was totally deflated and the other was over inflated so the first night's sleep was horrible. I...
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Thank you very much for your kind words and constructive feedback regarding your recent visit to our hotel. I'm sorry our sleep number bed caused you a bad nights sleep. We only have a limited number of SN beds in the hotel and while they are very nice beds, maintenance can sometimes be an issue. I appreciate you taking the...
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This hotel is located only a short distance from the Mall of America and has a water park attached to it. I was here on business and I got a water park view room. The room was a nice size with a couch and even had bunk beds for kids in the room which I thought was good.
Room service...
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Hi Amanda. I appreciate you sharing your experience by writing a review for others to see. It sounds like you need to come back and visit the water park If there is ever an opportunity to thank you for your kind words, please let me know. Thank you!
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We stayed here on our way to Washington DC, and this property is very much like a resort. Wonderful staff, nice amenities, good food, and nicely appointed rooms, very clean and spacious. And the sound proofing is really amazing, the wasn't any noise coming from the swimmers, divers, and surfers, although they are visible from the lobby area, really neat...
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Thank you for your recent trip review. You described our hotel and your experience so perfectly and I want to thank you for taking the time to do so. I'm very lucky to have such a great team to work with and I'm so thankful for wonderful customers like you as well. Please don't hesitate to contact me in the...
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It doesn't get much better..rooms are large, design is wonderful to meet family needs and very clean. Hotel is very comfortable, staff is most accommodating and eager to help. The location is awesome to the airport and the The Mall Of America. No Parking fees, free internet, free shuttle to airport, mall and anywhere within 5 miles until midnight....geez, who...
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Thank you for your kind words about your recent stay. Your satisfaction makes it all worthwhile and I really liked how well you described your experience. I agree that our hotel was designed beautifully and the attention really is on the hotel rather than the park. If I can assist you with your return visit in August please don't hesitate...
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My 8 year old grandson and I recently stayed at this hotel while attending a hockey tournament in Minneapolis. The staff members were very friendly and helpful throughout our 5 day stay there. The room was delightful and we loved the wood fire in the lobby fireplace. It provided a cozy, family atmosphere. Proximity to the Mall of America and...
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Thank you kindly for sharing your experience about your stay at our Radisson Hotel. I especially appreciate hearing about the service you received, not to mention our wood burning fire place which is my favorite as well.
It's certainly been a popular time for hockey tournaments and I hope you'll consider us again next time you visit Bloomington. Until then,...
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Chose this hotel near airport for good weeknight rate. Walking distance to Mall of America, plus hotel shuttle. Restaurants in hotel, but few nearby. Minor problem with TV was quickly addressed. Well-equipped fitness room. If you're going for the hotel water park (extra $$), make sure it will be open. It wasn't when we were there, and there's no other...
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I appreciate you taking the time to share your feedback about your stay. Thank you for the compliments as well as the great advice for others to see. Our water park follows the normal school schedule and you can see our monthly calendars on our website or Facebook page. I'm sorry the park wasn't open while you were here and...
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Our family (2 adults 4 kids) stayed for 3 nights. We had a 3rd floor pool view room. The room itself was nice and more than accomodating for us. We had 1 bed for the adults and 4 bunk beds for the kids in a seperate "room" within our room. The kids even had their own tv in their sleeping...
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I greatly appreciate your detailed trip review. Feedback from our guests is such a great way for other guests to learn a little "inside" info about the hotel before they travel so it always helps to have people like you share their insight.
For future assistance, please don't hesitate to contact me directly. We do have several packages for hotel...
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We made reservations with 2 other families for a birthday party for 2 kids. We asked to have rooms near eachother for this reason and they said no problem. When we got there, 2 of us were on the 3rd floor and we were on the 6th. No big deal we just carried on. Then upon checking out our sister...
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I'm sorry to read about your stay, knowing that you may have enjoyed yourself if it weren't for the price/value or comparison to your friends. I'm really sorry for the trouble and hope there is something I could do to assist you. I can certainly understand your frustration with hotel pricing since our industry behaves a lot like the airlines...
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