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Country Inn & Suites By Carlson, Bloomington West, MN

3.0 of 5
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5120 American Blvd W, Bloomington, MN 55437
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Country Inn & Suites By Carlson, Bloomington West, MN
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Ranked #15 of 38 Hotels in Bloomington
A recent review
5 of 5 stars reviewed 2 days ago
678allanak owatonna
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380 reviews from our community

Traveler rating
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    51
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147
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (380)
  • Mar-May only
    (102)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (83)
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owatonna
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff was so friendly, the hotel was very clean, room was nice - couldn't ask for more. I would definitely stay here again next time I'm in the area. Continental breakfast was very good too! Thanks!

Review collected in partnership with Country Inns & Suites By Carlson

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Winnipeg, Canada
1 review
1 of 5 stars Reviewed 3 days ago NEW

I can't get over how bad the beds are, and how horribly flat the pillows are! (Pillows are very old and tiny) we endured horrible customer service on many levels and had to walk down flights of stairs to the pool area with toddlers (not fun) they don't allow you to take lobby elevator for pool access. I could go... More 

Review collected in partnership with Country Inns & Suites By Carlson

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GoPack22, General Manager at Country Inn & Suites By Carlson, Bloomington West, MN, responded to this review

Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience.... More 

Seattle, Washington
1 review
5 of 5 stars Reviewed 3 days ago NEW

Amazing service...the staff is very friendly. The location is perfect for shopping and the shuttle service is excellent. Lots of good restaurants near by. You'll always have fresh coffee and cookies :-)

Review collected in partnership with Country Inns & Suites By Carlson

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Winnipeg, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

Couldn't use the pool in last night as there was a wedding party in it...they shouldn't have been in there and they were not enforcing pool rules. Alcohol and food were in Hot Tub and no towels in pool area. Couldn't use elevator had to go to 2nd floor and then walk down stairs the rest of the way to... More 

Review collected in partnership with Country Inns & Suites By Carlson

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GoPack22, General Manager at Country Inn & Suites By Carlson, Bloomington West, MN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Thank you for letting us know about the pool issues. We hope for another opportunity to not just meet, exceed your expectations. Please reach out... More 

Bloomington, Minnesota
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel helped us in every way possible. We used their stay, park and fly service. We arrived on a later checkin, ate supper at their restaurant (the food and service was amazing), woke up super early to catch the 4 a.m. shuttle which was was very prompt and everything went smooth. Since we left before the breakfast began that... More 

Review collected in partnership with Country Inns & Suites By Carlson

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Fargo, North Dakota
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with a friend for a conference which was held at a different, more expensive hotel. We were happy with our room. It had a microwave and fridge. The breakfast was great, you are able to order hot items made to order so make sure to get up early enough to enjoy! The staff in the bar were... More 

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Wausau, Wisconsin
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family decided to take an overnight trip to the Mall of America and the Como Zoo, and stayed here on Friday night. The hotel was older but clean. Staff was amazing - very friendly and accomodating. We had issues with our TV and microwave not working but they took care of it right away. Breakfast was hot and tasty.... More 

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