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Country Inn & Suites By Carlson, Bloomington West

3.0 of 5
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5120 American Blvd W, Bloomington, MN 55437
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Country Inn & Suites By Carlson, Bloomington West
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Ranked #18 of 39 Hotels in Bloomington
A recent review
4 of 5 stars reviewed 2 days ago
Kelly K Lufkin, Texas
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429 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lufkin, Texas
Level Contributor
103 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This wasn't a bad hotel choice. It was far enough away from the airport that it wasn't too expensive but close enough that it didn't feel like a terrible drive. Near the Mall of America, too. Beds were comfortable and the breakfast was above average. They had different egg choices that you get straight from the kitchen. Rooms were cozy,... More 

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Bangkok, Thailand
Level Contributor
175 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is clean, beds are comfortable, is at convenient location, has the minimum of amenities one is looking for like pool, fitness, free breakfast etc. Good value for money with no frills kind of place, ideal for a short stay. Good selection of healthy breakfast items. Only one slight issue I had was cleaning ladies were too anxious to clean... More 

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Madison, Wisconsin
5 of 5 stars Reviewed 4 days ago NEW

Great breakfast with freshly made hot items by chef. free shuttle to moa, free parking free wifi free breakfast! cons - tiny bathroom, room on the small side regular double queen. helpful employees!!!

Review collected in partnership with Country Inns & Suites By Carlson

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Bourbonnais, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

My family meets here every year for Thanksgiving. We've been to this hotel for about 10 years in a row now. Always nice, clean, friendly staff, and a fantastic breakfast (and they don't run out of food either)!

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Sartell, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago NEW

The room was obviously not cleaned. Black hair on floor in bathroom & urine stains on toilet. Obvious the beds had been slept in but bedding was not changed. After contacting my travel agent she instructed us to go to the front desk. The young woman at the front desk was atrocious. Her attitude was to make excuses for the... More 

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Heather K, Manager at Country Inn & Suites By Carlson, Bloomington West, responded to this review

First of all we would like to apologize for these issues you encountered during your stay with us. Please know that we do we find this to be acceptable. We have talked to the employee to make sure she is always maintaining the proper attitude. In regards to how she made the beds, with her being a front desk employee... More 

Winnipeg, Canada
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife's family had a bit of a family reunion at this hotel for a 4 day weekend. We chose the hotel because it was fairly close to Mall of America and was mid way between many of our homes in Canada and the USA. Check-in ----------- Check in went well and we had no problems. Shelter --------- At first... More 

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Bloomington, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

Don't plan on sleeping in the cleaners will wake you up to try to rush you out of their hotel 4 hours before checkout time and they will sneak in the room while you're in the shower and laugh about it

Review collected in partnership with Country Inns & Suites By Carlson

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GoPack22, General Manager at Country Inn & Suites By Carlson, Bloomington West, responded to this review

Thank you so much for taking the time to review our property. I am so sorry and quite embarrassed that this happened to you while staying at my property. Please accept my sincere apologies and know that I will take care of this issue immediately. Again, thank you for taking the time to inform us of this issue. More 

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