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Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America

2.5 of 5
1601 American Blvd East, Bloomington, MN 55425
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Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America
Ranked #27 of 38 hotels in Bloomington
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192 reviews from our community

    Trip type
Traveler rating
    58
    54
    38
    24
    18
Date Rating
Proctor, Minnesota
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 21, 2013 NEW

We stayed here for one night, doing park/sleep/fly. The hotel wasn't anything special. Pretty basic, but it was clean & that's what we care about. When we arrived, the front desk was great! They joked around with us & got things set up for the shuttle the next morning. The beds were comfortable, but the pillows were not, so neither... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2013

Booked at 9pm (first time using hotels.com) arrived within 20 minutes they were expecting us! Facility clean, staff welcoming, kids enjoyed late night swim, breakfast onsite, key. That's the only place I would encourage Holiday Inn Express to upgrade quality of food a touch!

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
May 13, 2013

Dear Nancy I, Thank you very much for your review. I am pleased to hear that you had such a positive experience while staying with us! We hope to see you again the next time you are in the Bloomington area! Thanks again! More

Greenville, Wisconsin
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 20, 2013

Stayed here for a weekend with my family in two average rooms. My brother had booked the hotel because he was a platinum member and when he booked was told they would upgrade him to suites when he checked in and well that didn't happen.I thought their standard rooms were pretty small for the price. The beds were ok but... More

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See 4 more reviews by kgenske for Bloomington
Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 25, 2013

Dear kgenske, Thank you for taking the time to write a review regarding your most recent stay with us. I would like to offer our apologies for the inconveniences you experienced during your stay. We do give our Platinum Priority Club members complimentary upgrades when we have suites available and I apologize that we did not have any available on... More

Arizona City, Arizona
1 review
1 of 5 stars Reviewed April 15, 2013

We stayed at the Holiday Inn Express 2 weeks ago for our daughter's dance competition. The room was freezing cold, we called the front desk, they sent the maintenance guy up and he said he fixed it. 3 hours later, the room was freezing again. We couldnt sleep all night and our daughter woke up with a sore throat, Not... More

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Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 25, 2013

Dear Mike G., Thank you for taking the time to write your review following your recent stay with us. We take our guest comments seriously and always strive to provide the best quality of service. I do apologize for any inconvience you experienced during your stay with us. I have sent you a private message to discuss the matter in... More

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Boca Raton
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 12, 2013

I stayed here on business for one night. There was nothing at all I could have complained about. The staff was friendly, rooms clean, bed comfortable etc. The best surprise was the extent of the breakfast offering. It had everything. I'd definitly stay here again.

Was this review helpful? Yes
Dave M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 30, 2013

Dear Pete 923, Thank you for all your kind words! We strive to go above and beyond in all that we do and it's so wonderful when we hear that we have made such a positive impression on our guests! Thank you for taking the time to share your experience and we look forward to seeing you again! More

Tempe, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 9, 2013

I traveled to Minneapolis on business in early April. Arrived at the hotel at check in time and while getting checked in I noticed how well the front desk staff worked together, friendly greetings and smiles. I usually stay at another hotel chain but my work booked this trip and I found myself at a Holiday Inn. Well im not... More

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 11, 2013

Dear SailorJules, Thank you for taking the time to write your review following your recent stay. We always strive to provide comfortable accommodations with fast, fun, and friendly service. I’m always pleased to hear our staff met the needs of our guests and warranted such a good review from you. Thank you again for staying with us, and we hope... More

Owings Mills, Maryland
1 review
5 of 5 stars Reviewed April 8, 2013

Hotel Service was Excellent. What we sometimes need is Freezer and Microwave and this hotels has both of them, that was really good. Plus hotel has nice pool and gym. Front desk people are really nice. I highly refer to this hotel to anyone. Go for it!!!

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 10, 2013

Dear Nasif100100 , Welcome Back ! Thank you for taking the time to give us a good review. It is nice to get positive feedbacks from repeated guests like yourself. I understand you will be here for the next couple weeks working on your project. Please enjoy your stay with us and feel free to contact the Front Desk if... More

Salem, Oregon
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 8, 2013

I have never had such a bad experience with a Holiday Inn Express. It started with the Front Desk Manager...She is from Egypt and told me I am stupid because I love snow? You don't start off telling your customers they are stupid. My Husband has a Service Dog, I called in advance when I made reservations to make sure... More

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See 3 more reviews by Eleckie for Bloomington
Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 11, 2013

Dear Eleckie, Thank you taking the time to write your review and alerting me to issues you experienced. In no way do we excuse the infringement of your privacy during registration and have taken necessary steps to ensure it does not happen again. I have sent you a personal message to discuss in further detail. Sincerely, Dave Moore General Manager More

Sioux Lookout, Canada
1 review
5 of 5 stars Reviewed April 6, 2013

Travelling with a group of 41 high school students not always the easiest thing in the world but the staff at this hotel were very helpful with tips, suggestions and transportation. When and if we go back this is the only hotel we'll be staying with.

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 10, 2013

Dear Wes13sanderson, Thank you for taking the time to give us a good review. It was our pleasure to host your team. I am glad to hear that our staff was up to your expectations. That is what we all here for, help our guests make their stay an unforgettable experience. We are looking forward to see you again ! More

Sioux Falls
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 3, 2013

Our family of four stayed there over Easter weekend. The hotel was very busy. Our room was clean and there were many choices for breakfast bar food. The breakfast bar area was very small for the number of guests that were staying. I would recommend going down early for breakfast on the weekends in order to get a place to... More

Was this review helpful? Yes
Dave M, General Manager at Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America, responded to this review
April 5, 2013

Dear hiexpsf, Thank you for taking the time to give us a good review. I apologize if the breakfast area was small for the number of guests. I assure you that we are working diligently to make sure such a situation doesn’t occur in the future. I am glad to hear our staff, the room and the breakfast were up... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America

Also Known As:
Holiday Inn Express Hotel And Suites Bloomington / Airport / Mall Of America
Holiday Inn Express Bloomington
Holiday Inn Bloomington
Bloomington Holiday Inn
Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall Of America MN, North America
Address: 1601 American Blvd East, Bloomington, MN 55425
Phone Number:
Region: United States > Minnesota > Bloomington
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Bloomington
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Twin Cities consistently ranks as one of America's best places to live. It's a great place to visit, too, boasting a vibrant arts scene, enviable park system and beloved sports teams. At the Twin Cities gateway sits Bloomington, home to Mall of America and the Holiday Inn Express® & Suites Minneapolis Airport - Mall Area hotel. Hotel guests can take our free shuttle to a Light Rail station to get downtown. While there, catch a Twins game, see the Sculpture Garden's iconic Spoonbridge and Cherry and enjoy the city's nightlife. In Bloomington, the Minnesota Valley National Wildlife Refuge offers birdwatching and cross-country skiing, and the Mall of America has near-endless entertainment options. Best Buy, Cargill, Thermo King and other major corporations are near our hotel's location outside of Minneapolis, Minnesota. Those using the Minneapolis airport can take our hotel's free 24-hour shuttle and save money with the Twin Cities' largest Park, Stay and Go program. We also offer free high-speed, wireless Internet access for the hotel's valued patrons. After sightseeing in Minneapolis, Minnesota, soak in the indoor pool and spa then burn off some steam in the 24-hour Fitness Center. Enjoy a hot meal every morning at the complimentary Express Start Breakfast Bar. Choose the Holiday Inn Express® & Suites Minneapolis Airport - Mall Area hotel as your home away from home. ... more   less 
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Holiday Inn Express Hotel & Suites Bloomington / Airport / Mall of America
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