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Hyatt Place Minneapolis Airport - South

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7800 International Drive, Bloomington, MN 55425 (Formerly AmeriSuites Minneapolis Mall of America)
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Hyatt Place Minneapolis Airport - South
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Hyatt Place Minneapolis Airport - South
Review This Hotel

250 reviews from our community

Traveler rating
    71
    105
    46
    15
    13
See reviews for
85
35
22
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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hiawatha, ia
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

Terrific close location to MSP airport. Newer property that has been beat up a little by guests. Still, well maintained and clean. Staff friendly, even with 1AM check-in! Side note- stayed with Hyatt points and they do not allow park-n-fly with points.

Was this review helpful? Yes
Wisconsin
Top Contributor
129 reviews 129 reviews
32 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked into this hotel last night. We booked the room a couple weeks ago for $98 for a 2 double sofa room. I dropped another hotel because this one was $30 cheaper than the one I had booked earlier. I figured well we have to leave at 4 AM to catch our flight so we wouldn't be there long... More 

Was this review helpful? Yes
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

HI, thank you for the review and feedback regarding your recent experience with us. I apologize regarding the bed not being up to your satisfactory. Your feedback is very important to us and I will share this with engineering. More 

Peoria, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was initially thrilled to get a great rate on this hotel via an Express Deal on Priceline. The free breakfast and contemporary lobby and spacious room did not disappoint-however the heating/cooling unit in our room was so loud, it interrupted our sleep multiple times and led me to put a pillow over my head to get through the night.

Was this review helpful? Yes
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi, thank you so much for taking the time to review and comment on your recent experience with us. Your feedback is very important to us and I will follow up with engineering to make sure the heating/cooling unit got fixed. We all look forward to seeing you again if you're ever in the area. More 

Conn.
Top Contributor
230 reviews 230 reviews
48 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Trepidation is the best word to describe my taxi ride to the Hyatt Place Hotel near the MSP airport. The reviews on line were strange, telling of freezing temperatures, weird room configurations, miniscule bathrooms, but clean and pleasant. When I entered the lobby it was such a strange set-up, I walked right past the front desk, and needed to double... More 

Was this review helpful? Yes
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi, thank you for taking the time to review and comment on your recent experience with us. We all look forward to your return if you're ever in the area. More 

Wisconsin
Contributor
13 reviews 13 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The front desk area is beautiful, however the lobby sitting areas, breakfast area, and very small bar area are all right by the very large front door. When it's -20 there isn't a place to be found that is warm except the pool area. The front desk staff have a space heater and they all have coats on! My husband... More 

Was this review helpful? Yes 2
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi, thank you for your review and comments on your recent experience with us. Your feedback is very important to us. We want to apologize regarding the temperature in the lobby area. We are in the process of getting that fixed so it is comfortable for staff and guests. We look forward to your return if you're ever in the... More 

Albuquerque, New Mexico
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First of all, the reviews from other folks are 99% accurate - I appreciate knowing that TripAdvisor reviewers are so detailed and accurate about the Hyatt Place! Positives. Extremely close to the airport and major freeways, so very convenient. Shuttles available regularly to the airport and Mall of America. Great breakfast selection and lots of coffee (including espresso-drinks for purchase).... More 

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Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi Tina, we want to thank you for taking the time to review and comment on your recent experience with us. Thank you for all the positive feedback regarding guest room and staff. We apologize regarding the temperature in the lobby area. We are in the process of getting the heaters working properly so that the lobby is well heated.... More 

Miami Usa
Contributor
20 reviews 20 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 16, 2015

Good service, close to airport and mall/light rail to downtown, very spacious rooms with mini fridge (no microwave), good shuttle service, nice pool The bathroom is tiny (you need to step into the tub to close the door), some rooms are showing their age, the breakfast item are the same each day, and the area for breakfast is right in... More 

Was this review helpful? Yes
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi, we want to thank you for taking the time to review and comment on your recent experience with us. We look forward to your return if you're ever in the area. More 

North Dakota
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 15, 2015

This hotel is very convenient to the Minneapolis-St. Paul airport and the Mall of America. We have stayed here a few times due to the convenience to the airport and the airport shuttle service. We departed quite early for our flight (4am) and the shuttle service ran smoothly. I believe the shuttle runs on the hour and on the half... More 

Was this review helpful? Yes
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi, thank you for taking the time to review and comment on your recent experience at our hotel. Your feedback is very much appreciated as it will help to improve service. I want to apologize regarding the popcorn you found in the linen of the pull out couch. I will talk with housekeeping to ensure that this does not happen... More 

Yakima, Washington, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

I ended up at this Hyatt Place unexpectedly on a sun night after missing a connecting flight out of Minneapolis. I didn't have my luggage as a result so I wasn't real thrilled with the situation overall. The next morning I asked Amber at the front desk for help with a couple personal care items. They did not sell or... More 

Was this review helpful? Yes 1
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi Chris, thank you so much for taking the time to review and comment on your recent experience with us. We want to thank you for your compliments regarding Amber. I will be sure to share this review with her. We look forward to your return if you're ever in the area. More 

Owatonna, Minnesota
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2015

We stayed at the Hyatt Place before our flight and found the service and location to be excellent. We wanted to stay in this area both to be close to the airport and to the Mall of America. We did not use the shuttle to the airport, but did take the shuttle to the MOA and back to the hotel.... More 

Was this review helpful? Yes 1
Frances R, Assistant General Manager at Hyatt Place Minneapolis Airport - South, responded to this review

Hi, thank you so much for taking the time to review and comment on your recent experience with us. such great compliments regarding hotel and staff. I will be sure to share this with the entire team. We all look forward to your return if you're ever in the area. More 

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