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All 38 Bloomington hotels

Northwood Inn and Suites

2.0 of 5 Hotel   |   1225 E 78th St, I-494, Exit 3, Bloomington, MN 55425
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Northwood Inn and Suites
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46%
Ranked #37 of 38 Hotels in Bloomington
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104 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

What's with all the bad reviews? Every time I come to the Twin Cities I stay here. The Manager and staff are friendly. Prices are comparable to the quality. Its real close to airport and mall of America too. I will come back again.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had to make a last minute reservation, this place was very clean and customer service was off the hook, made me feel like I was home, breakfast was good as well, I would definitely stay here again and recommend to my friends as well

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

No bed bugs nice rooms friendly staff close to mall wat more could u ask for 65$ 70$ we will come back again ...my girl friend really don't like cheap motels but north Wood suites can get my money anytime .idk wat u like or how u like spending yo money but u get 5star service. For a cheap price... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a very pleasant stay at Northwoods. I loved the pool, it was clean and warm. The room was clean and I asked for extra towels and they delivered them in 5 minutes, very fast. The staff was friendly and showed us they cared and made stay pleasant. Great location with a lot of restaurants near by to eat.

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Austin, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I'm not sure why people gave this place bad reviews it was great. The room was pretty clean and the beds were comfortable. The pools was ok. There is a shuttle that runs from airport/MOA the hotel. If you miss the shuttles you can catch the bus line that goes to MOA across the street.

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Saint Louis, Missouri
Top Contributor
138 reviews 138 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 15, 2014

Stayed here during a recent trip to Minneapolis. Property shows age. Rugs in rooms and hallways were in poor shape, rooms needed remodeling and bathroom cleanliness was questionable. Rooms and halls smelled musty.

Was this review helpful? Yes
northwoodinnandsuite, Webmaster at Northwood Inn and Suites, responded to this review

Dear Guest, Thanks for staying with us. I’m sorry you were disappointed with your stay. We take great pride in this property and in satisfying guests like you. We’re involved in a continuous improvement process and get better every day. I hope you’ll try us again soon and see how we’re changing for the better. I apologize again for falling... More

Dusseldorf, Germany
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 23, 2014

(+) - price - close to Mall of America - friendly check-in, gave also helpful tipps (-) - "breakfast" was coffee and packaged muffins, etc. (= very unhealthy) - floors and stairs looked outdated and run-down Room was ok, also bathroom. Everything was clean although it looked a bit dated. I stayed in a second floor room. There was a... More

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northwoodinnandsuite, Webmaster at Northwood Inn and Suites, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you found a better than expected experience. Our goal is always 100 percent customer satisfaction. That’s why we’re involved in a continuous improvement process, and we’ll use your comments to help us get better. Thanks again for staying with us -- and we look forward to providing you convenience and value... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 19, 2014

I recently visited Minnesota and this hotel was the worst hotel I stayed in. Here is my list of problems: The bathroom towels were dirty. We had to visit the laundry room to find some that were clean. The bathroom floor was sticky. The telephone didn't work. The fire alarm was broken. The parking lot was dirty and full of... More

Was this review helpful? Yes 5
northwoodinnandsuite, Webmaster at Northwood Inn and Suites, responded to this review

Dear Guest, Thanks for your comments. I’m sorry we did not meet your expectations, especially since so many other guests at that same time were completely satisfied. Still, we’re involved in a continuous improvement process and are always getting better. We’ll take your comments into consideration as we change and improve. And we look forward to having you with us... More

Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 9, 2014

stayed here for 2 nights. we were travelling via car so we needed something upfront with a parking spot. we told them this at check in, it was provided no questions asked. Room was spacious and clean. They have xfiniti cable I believe it was. No matter we found something to watch. Checkout was nothing more than a drop off... More

Was this review helpful? Yes 2
Rockford, Illinois
Top Contributor
131 reviews 131 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed July 6, 2014

We won't be returning. The only thing nice about this motel is its proximity to the mall. Among numerous things the biggest pitfalls were the very dirty carpet (bottom of our feet were black), stained bedsheets, and poor water pressure that can't flush the toilet. We didn't complain about anything and still received less than average service. More than $100... More

Was this review helpful? Yes 1
northwoodinnandsuite, Webmaster at Northwood Inn and Suites, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry we failed to meet your expectations when so many others are satisfied. I’m also very sorry you didn’t bring any shortcomings to our attention during your stay so we could immediately correct them. We insist on providing top-of-the-line accommodations and service and are disappointed that we could not meet your needs... More

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Additional Information about Northwood Inn and Suites

Address: 1225 E 78th St, I-494, Exit 3, Bloomington, MN 55425
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Northwood Inn and Suites 2*
Number of rooms: 46
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Also Known As:
Northwood Hotel Bloomington
Bloomington Travel Lodge
Bloomington Travelodge
Travelodge Bloomington
Travel Lodge Bloomington
Northwood Inn And Suites Bloomington, MN, North America

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