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All 38 Bloomington hotels

Country Inn & Suites at Mall of America

3.0 of 5 Hotel   |   2221 Killebrew Drive, Bloomington, MN 55425
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Ranked #7 of 38 Hotels in Bloomington
Certificate of Excellence 2014
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A recent review
5 of 5 stars Reviewed December 9, 2013
Clploof
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611 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Country Inn & Suites at Mall of America
See the most recent reviews
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 9, 2013

I've stayed here three times this year, prior to flying out. They have a park-n-ride rate available, which is quite reasonable, along with shuttle service to the airport. The hotel also happens to be across from the Mall of America. Great place to stay!

Was this review helpful? Yes 1
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you very much for recommending our hotel and our parking special on Trip Advisor. I'm so glad the service meets your needs and I'm trilled to see you've become a loyal guest. We look forward to seeing you when your travels bring you back to the area. With gratitude, Jodie Grannes 952-646-2800 More

North Saint Paul, Minnesota
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2013 via mobile

Very outstanding guest service agents,Laura,Carkhris,Johnathan,and Chrirtine!Computer by front desk,are very helpful.King suites are very roomy,and comfortable.Microwave,and refrig.,are in the rm.Great hskg.staff,Carrie,and Margerite!Ihop,and TGIF,are attached,with great food.Walking distance,in the new skyway great!Or get a shuttle ride,with either Dougs,their great!Breakfast is very good,with a variety of foods to choose from!Coffee,is always made fresh,all day,with cookies,and mints!This hotel rocks!!

Was this review helpful? Yes 2
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you for taking the time to post such a delightful review about your experience with our hotel. I've shared your feedback with the employees you mentioned by name along with their supervisors and you made their day. Thank you for giving me the opportunity to recognize the great hospitality they provide every day. I'm happy to hear you liked... More

Houston, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed December 4, 2013

We stayed during Thanksgiving week and got a great deal from the website (15-25% off two nights). Hotel is very well kept. The fact that they have a private entrance to TGI Friday's is great! It is also very very close to the mall of America so location wise it is very convenient and easy to find. Room cleaning is... More

Was this review helpful? Yes 1
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you very much for taking the time to post a review about our hotel on Trip Advisor. I'm so glad you enjoyed the breakfast and received great service from our staff. I'm very sorry your sheets weren't changed when your utilized the environmental card and I also apologize that the blankets felt overused. I used your feedback for training... More

Burlington, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 1, 2013

The staff is very conscientious and the hotel and rooms are very well kept. The suites are perfect for the business traveller as there lots of outlets near the desk and the internet and breakfast are complementary.

Was this review helpful? Yes 5
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you very much for posting such great feedback about your experience with our hotel. I'm so glad you had a good experience and I hope you'll be back to stay with us again soon. Thank you for mentioning the extra outlets in our rooms and the complimentary breakfast and internet. I know other travelers researching the area will appreciate... More

Madison, Wisconsin
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 30, 2013

Really nice hotel. The staff was really helpful and enthusiastic. Room was nice and cleaned. There's always free hot coffee in the lobby. Shuttle to MOA every hour from 10am - 11pm - we didn't take advantage of that..shame The hot water in the lobby next to the coffee always tastes like coffee water.. Right behind MOA, second closest to... More

Was this review helpful? Yes
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

I'm so glad you had a good experience with our hotel and felt you received a great value for your money. We are in the process of changing out our wireless access points and adding more, so streaming videos won't be an issue regardless of the location of your room. The project will be completed during the second week of... More

Mount Solon, Virginia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 29, 2013

First off I have to say the staff at this hotel was simply outstanding. For such a large and busy hotel, they still took time to talk with each guest. Professional all the way from their etiquette to the appearance. The hotel it self however was in a bit of disrepair. Upon entering the hotel, the canopy and entrance area... More

Was this review helpful? Yes
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you very much for taking the time to review our hotel on Trip Advisor. I'm so glad you liked the restaurants and the location. It's also great to see our staff made a positive impression on you. You are correct regarding our porte cachere being included in our upcoming renovations. We look forward to seeing you again when your... More

baraboo,wi
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 23, 2013

This is a nice property with great rooms, and pleasant personnel. The location across the street from Mall of America is excellent. The problem is the darn doors in the lobby, They're automatic and open simultaneously. This allows the frigid wind to not only freeze the lobby but with the required open breakfast room door the eggs, potatoes, waffles and... More

Was this review helpful? Yes
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you very much for sharing your positive feedback and suggestions on Trip Advisor. I'm so glad our staff made a good impression and you liked the rooms and the location. I appreciate you bringing the cold air issue to my attention and we're investigating a solution based on your feedback. We look forward to seeing you again when your... More

Stone Mountain, Georgia, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 21, 2013

This location is great! I always like to stay at this hotel when I come to Minnesota. The staff (especially Pierre) is always cordial, friendly, helpful and accommodating. This hotel is much better all around than the higher priced establishments. I am always able to get freshly cooked waffles in the morning. The breakfast menu is great! Nice to have... More

Was this review helpful? Yes 3
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you very much for taking the time to post a review about our hotel on Trip Advisor. I print them out to share with all of the employees, so I'm sure you can imagine how much it means to one of them when you mention them by name. I'm so glad we're your hotel of choice when you travel... More

Appleton, Wisconsin
Top Contributor
71 reviews 71 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 18, 2013

During a recent stay to the Bloomington, MN area, I stayed at the Country Inn & Suites, Mall of America. I found the hotel to be very clean, with spacious rooms. The rooms were hospital clean and the beds were very comfortable. The morning breakfast was above average, The best part of the location was that it was literally steps... More

Was this review helpful? Yes 5
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

Thank you very much for taking the time to recommend our hotel on Trip Advisor. Reviews from seasoned travelers, like yourself, are especially meaningful to us and we appreciate the endorsement very much. Thank you for mentioning how clean the hotel and your room were and the convenience of our location. I'm so glad to see you'll be back to... More

Minneapolis, Minnesota
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2013 via mobile

Being bumped and put up by Delta Airlines, I expected the worst. Upon a late night check-in, the service was excellent. Everything needed for a comfortable stay was there. Pierre and Ron went above and beyond to get me to a local store for done needed medications. Thanks very much!

Was this review helpful? Yes 5
JodieLG, Manager at Country Inn & Suites at Mall of America, responded to this review

I'm sorry about the circumstances that brought you to our hotel, but I'm so glad you had a good experience. I shared your comments with Pierre, Ron and their supervisor, Karla, and they were all delighted. Thank you very much for taking the time post a review on Trip Advisor. We are grateful for the endorsement you gave us. Sincerely,... More

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Additional Information about Country Inn & Suites at Mall of America

Address: 2221 Killebrew Drive, Bloomington, MN 55425
Phone Number:
Location: United States > Minnesota > Bloomington
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites at Mall of America 3*
Number of rooms: 233
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Also Known As:
Country Inn & Suites At Mall Of America Hotel Bloomington
Country Inn And Suites At Mall Of America
Country Inn Bloomington
Bloomington Country Inn
Country Inn & Suites At Mall Of America Bloomington, MN, North America

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