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Holiday Inn Express Hotel & Suites Brainerd-Baxter

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15739 Audubon Way, Highway 371 North, Baxter, MN 56425
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Holiday Inn Express Hotel & Suites Brainerd-Baxter
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Holiday Inn Express Hotel & Suites Brainerd-Baxter
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140 reviews from our community

Traveler rating
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    57
    13
    7
    9
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85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Horace, North Dakota
Top Contributor
63 reviews 63 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed here multiple times. It's always clean. The staff is very friendly and helpful. The waterpark is a lot of fun for the kids. The food and drinks they have available for purchase are reasonably priced. We had a double bunk bed room and the kids have a great time watching movies in there after swimming in the... More 

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Superior
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Friendly receptionists, clean place with a water park. Close to many restaurants and stores on HWY 371. Mills Fleet Farm, a shopping mall, and the Brainerd International Raceway. If you ask for a room on the end you will have an extra window for viewing. Nice peaceful side streets for a morning walk with a cup of coffee, woods and... More 

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Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello David E- Thank you so much for your review! I'm happy that you where able to take a little nature walk and great tips on our property. We appreciate your viewpoint and look forward to seeing you again. Thank you, Thomas V Manager More 

Apple Valley, Minnesota
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel here is fantastic! Comfortable beds, great amenities, decent food, and friendly staff. The only reason I didn't rate this place a 5/5 is the lifeguards/staff in the water park. The water park was decent, nothing over the top but pretty good for what it was. However the lifeguards were terrible at there job! Kids climbing up the (un-monitored)... More 

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Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Laura Y-- I"m very pleased that you found our accomodations great and the waterpark good. Thank you so much for your review, I will make sure to pass your review onto our staff along with our Waterpark Manager so we can address what you found lacking in our staff. I know they strive to provide a great experience for... More 

Minneapolis, Minnesota
2 reviews
5 of 5 stars Reviewed April 20, 2015

I tend to travel a bit for business and it can be tricky to bring the family, but this location makes it easy! My kids are always asking when my next trip to Brainerd/Baxter is! All of my usual business needs are accommodated and there is plenty to do for the kids. The staff was great. The food was good... More 

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Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Familymanonbusiness- Thank you so much for your review! We strive to provide the best experience for all your travel needs and I will pass on your great words to our staff. Thank you, Thomas V General Manager More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

my four kids and I stayed over Easter weekend and they had a fantastic time. The hotel room was the same as any holiday inn express and we had 2 queens and a camp bed. The main area was the swimming pools and the kids loved it. Great bonus in that it's free when staying so the value was brilliant.... More 

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Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Celtic67matt-- Thank you so much for visiting us over the Easter Break! It is awesome to have a great family fun experience for families of all ages. We will continue to provide a top notch experience and look forward to your families future visits. Thank you, Thomas V General Manager More 

1 review
5 of 5 stars Reviewed April 5, 2015

Such kindness is a rare find. Staff were gracious, even hosting an Easter egg hunt this morning. Water park attendants most helpful and kind, going out of their way to create a pleasant experience . Clean, well-appointed and quiet. Definitely will do this again.

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Mary W-- It was so great having your family over for the Easter Break. Our staff had a wonderful time with the egg hunt and providing a great experience to our guests. We look forward to your future visits. Thank you, Thomas V General Manager More 

Metro Minneapolis-Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

I cannot express how amazing the staff is here they were more than accommodating, super friendly and understanding. Our room was pretty standard for hotel rooms but I did think the beds were more comfortable than most. Our bathroom was very pretty and I loved the showerhead and the fact that they didn't have that weird thing that some hotels... More 

Was this review helpful? Yes 1
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Amanda P.-- Thank you so much for those great words on our staff. I'm blessed to have such an awesome staff that strives to provide a great experience! I will certainly pass on the great words! Thank you, Thomas V Manager More 

Marble, Minnesota
1 review
3 of 5 stars Reviewed March 16, 2015

The staff was very friendly so I would love to give a shout out to them. A few complaints however about the facilities. Having a toddler as soon as we got to our room I checked the lock on the door that only allows you to open the door an inch or so and it was broken. I do have... More 

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Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Lori G - Thank you so much for the review and observations on our property. We do strive to provide a great service experience and I'm very happy to read that the staff went the extra mile to make corrections to improve your stay. I will talk to our departments in improving our room cares to insure that these... More 

Deerwood, Minnesota
1 review
5 of 5 stars Reviewed March 9, 2015

My family and I stayed here for a night as we decided to take a short trip from home. The service was excellent, the staff was friendly, and the cleanliness of the hotel was exceptional. I would definitely recommend this hotel as our experience was top-notch!

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Ted A- Thank you so much for your review, I'll make sure to pass on your kind words to our staff. We strive to provide a great experience. Thank you, Thomas V GM More 

Woodbury, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 5, 2015

My family stayed here for my daughter's 7th birthday and had a great time. We reserved the family suite that had the fun room for the kids (with bunk beds and own tv. The room was pretty small, but was a fun experience that the kids loved. The free breakfast was pretty good as it had bagels, sausage and warmed... More 

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Jason4465- Thank you for reviewing our property, we really appreciate your patronage. I'm happy to read that overall you found great value at our facility. We strive for excellence, we'll continue at reviewing noise at our property to find better solutions to control the hallway noise. Thank you for your suggestions! Thank you, Thomas V, General Manager More 

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