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Holiday Inn Express Hotel & Suites Brainerd-Baxter

2.5 of 5 15739 Audubon Way, Highway 371 North, Baxter, MN 56425
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Holiday Inn Express Hotel & Suites Brainerd-Baxter
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Holiday Inn Express Hotel & Suites Brainerd-Baxter
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131 reviews from our community

Traveler rating
    48
    55
    12
    7
    9
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78
10
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodbury, Minnesota
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family stayed here for my daughter's 7th birthday and had a great time. We reserved the family suite that had the fun room for the kids (with bunk beds and own tv. The room was pretty small, but was a fun experience that the kids loved. The free breakfast was pretty good as it had bagels, sausage and warmed... More 

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Jason4465- Thank you for reviewing our property, we really appreciate your patronage. I'm happy to read that overall you found great value at our facility. We strive for excellence, we'll continue at reviewing noise at our property to find better solutions to control the hallway noise. Thank you for your suggestions! Thank you, Thomas V, General Manager More 

Stacy, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love to spend time at this hotel/water park with our kids and other families, especially over the New Year holiday! We've stayed here more than once and our experience is always the same. Super friendly staff, clean rooms, wonderful family-friendly water park that the kids love, and a great free breakfast! And I have to give them huge credit... More 

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello KRS22-- Thank you for your continue patronage to our property. We really appreciate your kind words and I'll certainly pass them on to the staff. We do have a great staff that is proud do deliver superior service in the Brainerd Lakes Area. Look forward to seeing you next New Years Eve! Thank you, Thomas V, General Manager More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 19, 2015

The hotel was average. The waterpark would have been great but there were only four double tubes for the waterslide...my 2.5 year old and I waited for over 30 min to no avail...we asked a lifeguard if maybe something could be said being that there were so few slides and he very rudely said no...and I wasn't the only parent... More 

Was this review helpful? Yes 1
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Jlmed218-- I do apologize for the experience with the lack of double tubes for the park. We will work towards managing that guest need more to insure that we have enough tubes to go around. I will also take your great suggestion about the share policy to insure that everyone is getting equal use. I hope if you do... More 

Crosby, Minnesota
1 review
5 of 5 stars Reviewed January 18, 2015

Myself and my four children stayed this past Friday overnight and it was a very memorable experience. We have been to a number of hotels with waterparks but this one for sure ranked among the best. The staff was nice and professional and the service was awesome. Furthermore the pizza and snacks in the pool area were fantastic. If you... More 

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Michael K-- Thank you so much for your review on your previous stay. I'm very happy to read that we could provide your family a superior service and to provide great memories for your family. We look forward to your future visits in the Brainerd Lakes Area. Thank you, Thomas V General Manager More 

Brainerd, Minnesota, United States
1 review
5 of 5 stars Reviewed January 13, 2015

We had our in-laws stay at the Holiday Inn Express over Christmas, and they liked how clean and comfortable the room was. We brought out kids to the waterpark, and they had a great time. We also used the lobby to play games with some other relatives from the area. The staff was very friendly and accommodating.

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Christy-- I'm so happy that we were able to host your family during their visit to the Brainerd Lakes Area! We love treating visitors to a great experience while they visit family and the area. We look forward their future visits to our great area! Thank you, Thomas V General Manager More 

Paynesville, Minnesota, United States
1 review
5 of 5 stars Reviewed January 13, 2015

My wife and I have a lot of children (6) and it can be difficult to please all of them because they very in age. We took the 5 younger ones to the Holiday Inn Express Hotel in Brainerd-Baxter because our 5 year old daughter wanted to go to a water park for her birthday. Everyone had a great time... More 

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Thank you so much for your review on our property. We really appreciate your patronage and kind words. We strive for excellence every time and great tip on the room suggestion. The tree top suite is awesome for larger families. Thank you, Thomas V General Manager More 

Stillwater, Minnesota
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 2, 2015 via mobile

We stayed one night in the "kids suite" in January. The kids suite has no ventilation in the cabin part of the room. The kids were so hot that we had to run the air conditioning in January to keep them cool enough to sleep. Which froze us in the other part of the room. We stayed on the second... More 

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Tim H.-- Thank you so much for your review on our property. We strive in providing great service to our guests and I do hope that you found our staff in a professional polite manner. We are definitely working on updates to our property and I'll address all matters to continue to providing an excellent property. Feel free to... More 

Minnesota
Top Contributor
102 reviews 102 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 16, 2014

We've stayed here a few times. Good rate: included water park passes, pizza and pop, $10 in arcade coins. Rooms were cleaned which is #1 priority on my list to choose a hotel. Though the elevator carpet could certainly use a cleaning. Lesson of the day to the kids :"This is why we wear shoes to the water park." Breakfast... More 

Was this review helpful? Yes 1
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Janelje-- Thank you for your return to our property and the review. We really appreciate you taking the time to give us feedback. We really appreciate your patronage and look forward to future returns. We will continue to strive for excellence. Thank you, Thomas, General Manager More 

Maplewood, Minnesota
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2014

First of all one of my favorite chains. Dallas the staff person greeted me with professionalism and welcoming. A great first impression. The room was clean and fully stocked. Additionally the room was pleasantly quite. The WiFi worked well and the bed was restful. Definitely recommend.

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Andrew S-- Thank you for your continued loyalty to our brand. We do our very best to withhold our strong brand image. I will make sure to past on your words to Dallas, we appreciate our staff for their dedication to service. We look forward to your future stays in the area. Thank you, Thomas, General Manager More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 23, 2014

Went here with three 2 year olds and they don't have as much they can do in the Waterpark on their own compared to other area indoor waterparks. The slides were meant for at least 5-6 year olds. The area is loud, dark and large that it's hard to supervise little ones making it less toddler friendly. The chlorine was... More 

Was this review helpful? Yes
Thomas V, General Manager at Holiday Inn Express Hotel & Suites Brainerd-Baxter, responded to this review

Hello Nea4pipers- Thank you so much for taking the time to review our facilities. Typically, we are geared for smaller children with the spray deck area and smaller red slide, but you are correct that the larger slides are more geared for 5 to 6 years old. I’ll make sure that we look into the hot tub as we do... More 

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Additional Information about Holiday Inn Express Hotel & Suites Brainerd-Baxter

Address: 15739 Audubon Way, Highway 371 North, Baxter, MN 56425
Phone Number:
Location: United States > Minnesota > Baxter
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brainerd-Baxter 2.5*
Number of rooms: 98
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Also Known As:
Holiday Inn Express Hotel And Suites Brainerd-Baxter
Holiday Inn Baxter
Baxter Holiday Inn
Holiday Inn Express Baxter

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