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All 8 Baxter hotels

Arrowwood Lodge At Brainerd Lakes

3.0 of 5 Hotel   |   6967 Lake Forest Rd, Baxter, MN 56425 (Formerly Lodge At Brainerd Lakes)
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Arrowwood Lodge At Brainerd Lakes
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71%
Ranked #7 of 8 Hotels in Baxter
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Virginiarosemarie Saint Cloud, Minnesota
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84 reviews from our community

Traveler rating
    37
    23
    11
    7
    6
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45
8
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13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
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English first
Minneapolis, MN
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We stayed there last night for a friends' wedding, which was in Nisswa. This place looks nice in the pictures, but I was not impressed. We asked about an early check-in, which was available, but was told the water-park did not open until 4pm. I thought it was ridiculous to not be open in the middle of the day, but... More

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Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for letting us know how your stay was. I am sorry that you did not enjoy your stay with us. I understand your concerns and will follow up with the Executive Housekeeper (regarding your towels), the front desk manager (regarding the issue at the front desk) and the Executive Chef. In regards to the waterpark not being open,... More

Saint Cloud, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It looks like it was a nice place some years ago....furniture was a bit worn....And I'm not a big fan of the "woodsy cabin look decor" but the bed was comfortable and the room was sizeable and clean. I thought it was a bit expensive for a mid week room after the season was over. But in fairness I didn't... More

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I payed two-hundred dollars for one night here. We woke up only to find out breakfast is only included weekdays. They were asking eight dollars a plate for breakfast!! No, I do not want to spend another FOURTY dollars on a breakfast that should have been included!! If you are going to charge for breakfast....LOWER YOUR HOTEL PRICE TO COMPENSATE!!!... More

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Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for letting us know how you felt about our facility. If you would be able to contact me to let me know what issues there were concerning the cleanliness of the facility I would appreciate it. As for breakfast we charge for the breakfast on the weekends due to the items we offer. I apologize if there was... More

Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Feels like a cabin up north. Staff not too friendly, but I like this place. This is my second time here. Comfortable beds. Never checked out the water park but nice, big rooms with dinette area and living room for about the same price as the Super 8!

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Saint Clair, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The food here is above and beyond! Nice hotel with rustic decor and very clean. A nice stop while in northern Minnesota. The rooms are huge with fridge and microwave. Great customer service as well. Would definitely come back.

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West Bend, WI
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed here for 3 nights for a competition. The resort was fine. The rooms were clean and the water park was fun for kids. The restaurant (Baxter's) was not good for breakfast. There were not many options for a healthy breakfast. There were some apples and bananas, but mostly carbs. Overall, I'd stay there again.

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Manchester
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night here for the mid week splash, due to us vacationing in Minnesota. Our two boys enjoyed the water play, but with only 2 slides this wasn't really value for money. This maybe the best water park in the Brainerd area, but outside of this area it falls way below par. There also needs to be some consistency... More

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Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for taking the time to let us know about your experience with our facility. I have spoken with the Waterpark Manager regarding the inconsistencies with the height requirement. We have worked on a solution for the height requirement so that it will take all judgement out of this aspect of the waterpark. Once a child is allowed on... More

ldybug252000
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I didn't know what to expect since I had issues TWICE with making reservations with this hotel. I had a really snotty person that "assisted" me when I had to cancel the first reservation I had made. She was very rude--shouldnt even be working in customer service or with the public at all in my opinion. And the second time... More

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Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Thank you for letting us know your experience. I would like to apologize for your initial contact with us. We take customer service seriously and to hear your first impression was negative is disappointing. I will follow up with my Front Desk Manager and ensure all staff members are aware of how their interactions impact the guests. I am happy... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

We booked three rooms for two night as my husband and daughter where in a wedding close by. We had to fight with them to give us at least two rooms that joined. Then I went to ask for new wrist band for the water park and was told I could not get anymore because I didn't have the original... More

Was this review helpful? Yes 1
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

I would like to apologize for your experience at our facility. We do have adjoining rooms but are limited to what room types adjoin and on what floors. If there was a need to be adjoined we would have been happy to accommodate that prior to arrival if it was requested. If there was some confusion or something that was... More

Elk River, Minnesota
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014

We had a block of rooms for our daughters wedding. Rooms are ok-clean but staff not so much. Our check in person not so friendly. also at check out we think she wanted to be friendly but it came across as us being a bother. 1/2 the rooms in our block never had housekeeping service our whole stay! 3 days-... More

Was this review helpful? Yes
Carolyn B, General Manager at Arrowwood Lodge At Brainerd Lakes, responded to this review

Let me take the time to apologize for the lack of service you encountered while at our property. We take pride in our service and cleanliness and to hear that it was lacking for your group is disappointing to me. I have followed up with our Executive Housekeeper and have updated our procedures to make sure this does not happen... More

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Additional Information about Arrowwood Lodge At Brainerd Lakes

Address: 6967 Lake Forest Rd, Baxter, MN 56425 (Formerly Lodge At Brainerd Lakes)
Location: United States > Minnesota > Baxter
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arrowwood Lodge At Brainerd Lakes 3*
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Also Known As:
Lodge At Brainerd Lakes Hotel Baxter

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