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Shangri La's Barr Al Jissah Resort & Spa-Al Waha

Certificate of Excellence
5.0 of 5
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PO Box 644, Barr Al Jissah 113, Oman
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Shangri La's Barr Al Jissah Resort & Spa-Al Waha
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Ranked #3 of 3 Hotels in Barr Al Jissah
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Santiago r
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742 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
3 of 5 stars Reviewed yesterday NEW

Three hotels sharing same space and name, Shangri-La, but absolutely different between them! This one, it is just a family hotel with little children and excellent amenities for them. Be sure this is what you are looking for and you pay for that

Review collected in partnership with shangri-la.com

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Northampton
Contributor
18 reviews 18 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We visited in the Easter holidays for 12 nights with our three children (8, 6 and 15 months) and stayed in the Al Waha - the most family orientated of the three hotels in the resort. I expect it must be one of the busiest few weeks of the year for the resort. We chose the Al Waha because we... More 

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Doha, Qatar
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Shangri-Las has done a good job in Oman. Great location - stunning vistas on arrival, yet not too far from Muttrah's souq and the nice part of Muscat. The property is huge, it's like a small village. Nicely manicured gardens. OK pools and a lazy river. Nice beach with lots of shells - kids were delighted. We stayed at the... More 

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Finland
Top Contributor
51 reviews 51 reviews
49 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms We stayed 4 nights in an Al Waha executive seaview room. We had a fantastic big terrace with sun loungers. The room however is far from 5 stars. The look of the room is very worn down, the bed was uncomfortable, pillows flat (no pillow menu), no DVD player in the room even though Al Waha is advertised as... More 

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markskirk, General Manager at Shangri La's Barr Al Jissah Resort & Spa-Al Waha, responded to this review

Dear Saga_F, Thank you for returning to the resort for the second time and reviewing the Al Waha again. I am very sorry to hear that the hotel did not deliver on your expectations. Generally we get great feedback on the friendliness of the staff so I will certainly discuss your feedback with the team. In regards to your feedback... More 

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second time in this hotel. The hotel area is perfect, a nice beach, beautiful pool area which has a "lazy river". There is camel and horse riding, sometimes a bouncy castle and in the heritage village there´s a really nice play area for children. The Asia restaurant in the heritage village had really god food and service... More 

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markskirk, General Manager at Shangri La's Barr Al Jissah Resort & Spa-Al Waha, responded to this review

Dear MR76ML350, Thank you for staying with us at Al Waha recently and posting your feedback on TripAdvisor. I am really sorry to read that on this visit we failed to meet your expectations especially as these were based on a previous stay with us. I can assure you that your review will be shared with the team and we... More 

Oxfordshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

We were delighted with the sea view from our third floor balcony and enjoyed relaxing and taking it all in during the evenings. The room was lovely and spacious with plenty of room for our clothes and paraphernalia, our cleaner did a sterling job of tidying up in the mornings and turning our bed down in the evenings - I... More 

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markskirk, General Manager at Shangri La's Barr Al Jissah Resort & Spa-Al Waha, responded to this review

Dear Carol A, Thank you for choosing the resort to celebrate your honeymoon with us. I am delighted to read that you enjoyed the facilities and services. You actually one of the first guests to mention the trampoline and I would like to highlight how much fun it is for both adults and our younger guests. I believe the readers... More 

Colombo, Sri Lanka
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have to say that this was the first time we used the hospitality services of Shangri La and were very impressed and satisfied with the service. The stay of 02 nights was absolutely comfortable and a great holiday for me and my wife who celebrated our first marriage anniversary at your hotel. Tips to the guests 1. Pls make... More 

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markskirk, General Manager at Shangri La's Barr Al Jissah Resort & Spa-Al Waha, responded to this review

Dear Dsadesh, Thank you for sharing your tips to future guests and suggestions for the hotel in your lovely review posted on TripAdvisor recently. Great tip on the Golden Circle program which can be joined on arrival or prior to arrival by joining on line. The instant redemption certainly adds value to anyone staying at any of our hotels and... More 

Copenhagen, Denmark
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is great and the staff is really friendly and heldful. It is a Little out of the way from central Muscat, but there is a regular shuttle bus service. The trip to/from the airport is around 45 min.

Was this review helpful? Yes 1
markskirk, General Manager at Shangri La's Barr Al Jissah Resort & Spa-Al Waha, responded to this review

Dear ErikPetersen2014, Great feedback on the resort and particularly the staff in your recent review on TripAdvisor. I am delighted you enjoyed your stay. Warm regards, Mark Kirk More 

Urziceni, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Al Waha is a great place for sea vacation.The location is very good, with a nice beach and sea. There are also a few corrals where you can make snorkeling. We have been two families with 4 kids , 3 under 6 years old, and it was very fun for them, they have many attractions for the kids. Among three... More 

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markskirk, General Manager at Shangri La's Barr Al Jissah Resort & Spa-Al Waha, responded to this review

Dear Gulnurica, Thank you for staying with us recently and sharing your feedback with the readers of TripAdvisor. As you have highlighted in your review the Al Waha is the perfect place for families with younger children. Thank you for highlighting the small touches that made your stay special and hopefully you will decide to return in the future. Warm... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

guarenteed sun, perfect for a hot break with plenty of sunshine, expensive but typical of shangri-la good service done very simply, the "bait" restaurant (seafood) was excellent. Big site so plenty of restaurants to choose from, seemed plenty of young families and saw they had kids clubs as well, understand one of the three sites which all in the same... More 

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markskirk, General Manager at Shangri La's Barr Al Jissah Resort & Spa-Al Waha, responded to this review

Dear TravellerG1981FR, I am delighted to read you enjoyed some winter sun with us recently and thank you for taking your time to post your review. Due to the school holidays and Easter break the resort does have a large number of younger guests over this period, this does create a great atmosphere for our younger guests and due to... More 

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