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Ann Arbor Marriott Ypsilanti at Eagle Crest

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3.5 of 5
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1275 South Huron Street, Ypsilanti, MI 48197
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Ann Arbor Marriott Ypsilanti at Eagle Crest
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242 Reviews from our TripAdvisor Community

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Grosse Pointe Shores
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 2, 2016

We stayed here for 5 nights between Christmas and New Years just staycation. My birthday happened to occur during my stray. When checking in the front desk staff sang happy birthday to me. There was a birthday card and snacks in the room. So very thoughtful. Every member of staff seemed to go out of their way to be friendly... More 

Helpful?
Thank leagle49
Level Contributor
124 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 19, 2015

Decent gym (with a view) and pool. The only place we'll stay at when we're in the Ann Arbor area. We had room 521 and 522. They are connecting rooms and we were told the rooms have recently been updated. They are missing towel/robe hooks in the bathroom and a towel rack for the sink. Otherwise, it's a well-appointed room.... More 

Helpful?
Thank Globe_Trotter_Go
Chesterfield, Michigan
Level Contributor
112 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed December 12, 2015 via mobile

Stayed for one night for a business trip and enjoyed the stay. The hotel clean and the staff was very friendly. Since I am a gold rewards member I had access to the concierge lounge at no additional charge. During dinner hours, appetizers were put out (skewered chicken, cheese platter, veggie platter, etc) and beverages were provided. I really enjoyed... More 

Helpful?
Thank Danielle C
Level Contributor
122 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

I frequent this place on my many business trips to the area and my most recent trip was in mid November. This will be brief. This place is a solid place to stay for a quiet and restful night. The decor is a little outdated but nothing that would make me change where I would stay. It is close enough... More 

Helpful?
Thank jackbauerTX
Bethlehem, Pennsylvania
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 13, 2015 via mobile

Stayed here for 3 nights while on business. The rooms are comfortable and quiet, and have all the basic necessities. Ate one dinner and one breakfast, both were very good, although the breakfast buffet was somewhat pricey. The only negative was the temperature in my room... It was about 40 degrees outside but I had to turn on the air... More 

Helpful?
Thank BrianE1972
Bryan, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 2, 2015

Went on business trips with colleagues. For whatever reason that I cannot comprehend, half of my room got charged to my colleagues credit card (speaking of going through extra effort to make an error), so he paid two bills for 1.5 rooms and I paid for half a room. To summarize the almost 2 weeks "adventure" that followed to have... More 

Helpful?
1 Thank Sweetydonut2015
Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle Crest, responded to this review

Thank you for your feedback. I apologize for the billing issues you encountered and our lack of quality customer service to resolve them. We have addressed these issues with the appropriate teams to ensure that this will be corrected moving forward. Our goal is to provide the best possible hospitality and service to our guests and we take it very... More 

Castellon Province, Spain
1 review
1 of 5 stars Reviewed October 30, 2015

after two days they said that i have smoked in a room, I cannot believe that Marriott can allow it and how they are so sure that i am the person how left the butt cigarette. I wasn't! and the hotel is old and smelly are you sure that was my smoke what smell

Helpful?
Thank jordi_Ruiz80
Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle Crest, responded to this review

I apologize for the issue you encountered during your stay with us. We continue to fully investigate your concern and will contact you directly once completed and resolved. More 

Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 28, 2015 via mobile

Anything you want in a buffet they have. Shrimp salmon roast beef prime rib ham pasties cakes dream it they have it!you need to make a reservation probably 2 weeks in advance bc it books up since it is so good!

Helpful?
Thank Sarah M
Ajax, Ontario, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 25, 2015

The rooms were clean. Two double beds are a bit small for a family of four. They should all be switched out to queen beds. Not all of the rooms have fridges. That staff seemed eager to help. One went the extra mile for us an brought us a new coffee maker. So that our hot water didn't taste like... More 

Helpful?
Thank Stephen D
Tom L, General Manager at Ann Arbor Marriott Ypsilanti at Eagle Crest, responded to this review

I apologize for the experience you had during your stay with us; thank you for bringing these issues to our attention. Our goal is to provide the best possible service to our guests and we take it very seriously whenever we fall short. We have addressed your concerns with the appropriate teams. We continue to work hard to do our... More 

Loveland, Colorado, United States
Level Contributor
142 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed October 23, 2015

I was at this location for one evening, in town for a work meeting. This location sits on the golf course, and if reserved, room overlooks the lake. Views are really nice, and location makes this hotel very quiet. I got a great night's sleep. Bed was very comfortable. Hotel could use some small updates, but otherwise, found this hotel... More 

Helpful?
Thank Jodi R
Questions? Get answers from hotel staff and past guests. Ask a question

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