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Hampton Inn Grand Rapids-South

2.5 of 5 755 54th Street SW, Wyoming, MI 49509
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Certificate of Excellence 2014
Hampton Inn Grand Rapids-South
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Hampton Inn Grand Rapids-South
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169 reviews from our community

Traveler rating
    77
    56
    23
    8
    5
See reviews for
53
39
7
59
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Midland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We have used this hotel numerous times, and have come to trust it for friendliness and cleanliness. We came in to visit family, and had just a quick stay this time at the hotel. I would come again. We used the fitness Center, and I was impressed with the machines that were there, all in good condition - two treadmills,... More 

Review collected in partnership with Hampton

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Preston M, Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear John R, Thank you so much for sharing your thoughts with the TripAdvisor community. We are glad you chose us while visiting your family. I am also glad you enjoyed our newly renovated fitness center and cleanliness. We have made sure to share your thoughts with our staff. If you are ever in the area again we very much... More 

Grandville MI
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husbands family Christmas is always held here. His siblings are all from out of town so they spend the night and we just "show up". The Staff is so accommodating in allowing us to basically take over the lobby to celebrate together (even bringing in our food and setting our supper).

Was this review helpful? Yes
Preston M, Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Ms. Fry, Thank you very much for your kind words and it was a pleasure having you and your family at our hotel. I have made sure to share your thoughts with my employees. Any time you and your family are in the area again it would be our pleasure to have you again. Thank you, More 

Indiana
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 11, 2014

We have stayed here before & they have a very good staff. Friendly, pleasant, professional. Easy to get to this location. Very convenient to many restaurants & shopping. The only thing that would give it all 5"s carpet and room in General are worn & over due for a remodel. I was told that is actually starting this week! Shame... More 

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Preston M, Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Cargirl7, Thank you for your kind words about our staff. I will be sure and share with them your thoughts. We are very glad you enjoyed our location and friendly staff. It is true! We are starting renovation this week on all our rooms and hallways. We hope if you are ever in the area again you will stay... More 

Auburn Hills, Michigan
Top Contributor
68 reviews 68 reviews
41 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 10, 2014

I stay at Hampton Inns alot because they are predictable and I always know what I am getting. This hotel was nice and staff was friendly. Although my room was clean I did feel that it needed some updating. Nothing major but decor was outdated and furniture was definitely older. If the price was $99 I would have felt that... More 

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Preston M, Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Tiffanie U, Thank you for sharing your stay with the TripAdvisor community. We are glad you enjoyed our friendly staff and quiet rooms all though I am very sorry you did not find you were getting the value you are used to from Hampton. We currently are in the works to fully renovate all of our rooms. If you... More 

Fort Collins, United States
1 review
3 of 5 stars Reviewed December 10, 2014

Hotel rooms need updating. Furniture is tired. Bathrooms are looking old. Lobby is remodeled, but remainder of hotel need updating. Location is convenient to my customers in the area. Breakfast is average. at best.

Review collected in partnership with Hampton

Was this review helpful? Yes
Preston M, Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear David K, Thank you for staying at Hampton Inn Grand Rapids South and for sharing your thoughts. I am glad you found our location convenient for your customers. I am very sorry that you did not enjoy our room decor. We are actually fully renovating all of our rooms over the next few months to ensure our guests get... More 

Mishawaka, Indiana
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 7, 2014

Very nice, comfortable room with a Jacuzzi, and the up charge for the Jacuzzi was very reasonable! All the amenities, including the complimentary breakfast, were top notch. The only disappointment was that they lost my wake up call, so I overslept an hour. Need to do something about that! But if you go, set your own alarm, just in case.... More 

Was this review helpful? Yes
Preston M, Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Jim S, Thank you for taking part of your day to review our hotel. I am very glad you enjoyed our Jacuzzi room, amenities, and breakfast. I am very sorry about your missed wake up call, I promise this is not something that happens often. We hope to serve you again if you find yourself in the Greater Grand... More 

Tampa Bay FL
Top Contributor
52 reviews 52 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 6, 2014

We flew into Grand Rapids on a later Southwest flight and arrived at the Hampton Inn close to 11:00 pm. Earlier in the day I had brought up the Hampton Inn website and checked in by clicking on the "check in" button. I allowed my to select what time I would be arriving at the Hampton Inn, which I actually... More 

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Preston M, Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Jerry W, Thank you for sharing with the TripAdvisor Community. We are very glad you enjoyed your stay and I am going to share your thoughts with everyone here. I am glad you found our check in process easy. We will be getting some new breakfast ware and making some great changes soon. If you are ever in the... More 

Lake Orion, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 2, 2014

We picked this hotel because of the location, price, pool and a hot tub. It provided a good value for us all around. The lobby was nicely done as well. We enjoyed visiting with family in the pool and lobby area. The readily available complimentary offee and hot chocolate was awesome.

Review collected in partnership with Hampton

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Preston M, Front Office Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Joe D, We are happy to have had the chance to serve you. Thank you for taking some time out of your day to share your thoughts of our Hampton Inn. We appreciate your kind words and are pleased to hear you enjoyed all aspects of your stay with your family. We hope to have you at our property... More 

Johnstown, OH, United States
1 review
5 of 5 stars Reviewed December 2, 2014

Have been to this Hampton Inn before, and knew what to expect. We were not disappointed. Room was clean and quiet. Breakfast was satisfying. Room temperature control could have been better, but was not objectionable. Found numerous outlets conveniently located for charging electronics.

Review collected in partnership with Hampton

Was this review helpful? Yes
Preston M, Front Office Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Alan H, Thank you for staying with us and for sharing your great thoughts with the TripAdvisor Community. We are very glad you enjoyed our hot item breakfast and outlet options in our rooms. We will soon be going over more renovations and will have even more outlets and USB ports for our guests. We appreciate your loyalty and... More 

2 reviews
1 of 5 stars Reviewed November 15, 2014

This place is a rip. They charge $130 a nt and with amenities of a $50 a nt hotel. The lobby is okay but the rooms are in dire need of renovations. They offer a free breakfast but you get what you pay for because it was disgusting. An insult that they would try to serve such garbage to humans.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Kurt B, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review

apanzeca, Thank you for your recent stay with our hotel. I am very sorry to read that you were not happy with your stay with us. Guest communication like this helps us to continually examine our service and product so that we can continue to be worthy of our 2014 TripAdvisor Certificate of Excellence. If you would like to share... More 

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Additional Information about Hampton Inn Grand Rapids-South

Address: 755 54th Street SW, Wyoming, MI 49509
Phone Number:
Location: United States > Michigan > Kent County > Wyoming
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Grand Rapids-South 2.5*
Number of rooms: 136
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Also Known As:
Hampton Inn Grand Rapids-South Hotel Wyoming
Hampton Inn Wyoming
Wyoming Hampton Inn

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