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All 3 Wyoming hotels

Hampton Inn Grand Rapids-South

2.5 of 5 Hotel   |   755 54th Street SW, Wyoming, MI 49509
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Hampton Inn Grand Rapids-South
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78%
Ranked #2 of 3 Hotels in Wyoming
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
IrritableMother Okemos, MI
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152 reviews from our community

Traveler rating
    74
    45
    21
    8
    4
See reviews for
47
34
6
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Okemos, MI
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed with a group of friends and we wanted to each pay "our portion" of the room rate. At check-in the staff took the time to allow us (in groups of three and four) to pay just our part. It was super helpful to us, and we so appreciated their willingness to work with us.

Review collected in partnership with Hampton

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United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Noise of the ac units kept me awake strong odor from the cleaning fluids and dirty carpets all equals a STAY AWAY from this one. And now they tell me I can not post this review unless it is 200 characters so I guess I have to find more ways to say I will not be going back to this... More

Review collected in partnership with Hampton

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Kurt B, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review

Floyd M, Thank you for taking the time to share your review concerning your recent stay with our hotel with the TripAdvisor community. Guest communication is a powerful tool to help us better our product and service. I am sorry for the issues you encountered while staying with us. I assure you that your review falls way short of our... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This location is just a few minutes south of Grand Rapids, adjacent to M131. The staff is wonderful and the breakfast is better than others. My only gripe is the mattresses being uncomfortable (lumpy,soft) and the hallways...dark carpeting/wallpaper and woodwork make it very 'cave-like' and old!

Review collected in partnership with Hampton

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Kurt B, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review

D2431ONBAMM Thank you for taking the time to share your experience with our hotel with the TripAdvisor community. We love hearing from our guests! Thank you for your kind words about our hotel's staff, breakfast, and location. I am sorry that you did not find our beds comfy or our hallways ascetically pleasing. We have a number of guest room... More

1 review
1 of 5 stars Reviewed 4 weeks ago

Stayed there 1 night and woke with bed bugs bites. The associate at the front desk seemed to not care at all. I would not stay there ever again. There was bite marks all over my feet. The room seemed very muggy and the carpet seemed damp.

Was this review helpful? Yes
Scott Z, General Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Carly W, Thank you for staying with us recently. I am sorry that you thought that you got bit by bed bugs. Our staff is very sensitive to, and keep a close eye out, for this issue. Fortunately, three of my veteran employees checked your room, and did not find any bed bugs. Like most of our rooms, the... More

Hong Kong
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for 1 night while traveling on business. Property is in desperate need of updating. Everything is old, worn and very dated. Hallways are dark and smell odd. Staff are very nice and the property is very convenient to the highway.

Was this review helpful? Yes
Kurt B, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear HongKongLarry, Thank you for your feedback – we’re very sorry that your room didn't live up to your expectations. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our guest experience. We’re happy to hear that you enjoyed our location and that our staff did a great job of delivering... More

IA
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a nice hotel in a convenient area. If you need a refrigerator/microwave be sure to ask for that room type because they are not available in all the rooms. The breakfast was good and staff was friendly. There is complimentary WI-FI internet access. Coffee bar is available 24-7 with lounge area in lobby.

Review collected in partnership with Hampton

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Kristi M, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Truthofthematter: Thank you for taking the time to share your recent experience with the TripAdvisor Community. We appreciate your kind words about your stay and are excited to say that we will be installing mini fridges in all our rooms in our upcoming renovations. We hope to serve you again next time you are in the Grand Rapids area. More

Howell, Michigan, United States
1 review
1 of 5 stars Reviewed 5 weeks ago

We intended to stay 3 nights. We left after 2 and I wish we had left sooner. The room was stuffy, the fan never turned off, and there was no fan in the bathroom. The wallpaper was peeling off the wall in the bathroom and there was chunks missing off the sink. All of that I could stand, but the... More

Was this review helpful? Yes
Kurt B, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Cathy B, Thank you for your review. We are glad you chose our hotel during your stay here and we are very sorry that you ran into problems during your stay. We have fixed the pool issues and have addressed the other issues with our housekeeping and maintenance staff. Out hotel will be undergoing a full guest room remodel... More

Henderson, West Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014

Hotel was nice but have seen more up to date Hamptons. Room was clean. Staff was excellent! Hot breakfast always a plus and since no room in the breakfast area we were offered the meeting room which was nice. Nothing slide proof in bathtub. Grandson fell and hit head in shower and then a piece of the shower head fell... More

Was this review helpful? Yes
Kurt B, Assistant General Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear Mlouisecr, Thank you for sharing your experience with our hotel with the TripAdvisor community. We appreciate all forms of guest communication! We are glad you enjoyed our hot breakfast and you found our staff to be excellent! We are looking forward to this upcoming fall for many updates to our guest rooms. I am very sorry to hear about... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 7, 2014

This hotel is a great place to stay if visiting Grand Rapids. It is about a 10 minute drive and when we did arrive I did ask the front desk where to go. She did give us a great location. I really love the lobby at this hotel. It has been updated and really makes you feel like your in... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Scott Z, General Manager at Hampton Inn Grand Rapids-South, responded to this review

Dear N4796MFrobertl, I am glad to hear that you enjoyed our convenient location, only 10 minutes south of downtown Grand Rapids. We appreciate your kind words about our recent lobby renovations. We hope to see you again on your future travels to Grand Rapids. Safe travels!! More

2 reviews
2 of 5 stars Reviewed August 7, 2014

This hotel does not operate under the Hampton quality expectation. The hallways are very dark, as if you are on a back road side street. The room smelled as if it had been smoked it, the carpet was not something I cared to walk on with bare feet. I would expect this type of room from one of the chains... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Scott Z, General Manager at Hampton Inn Grand Rapids-South, responded to this review

Hi Loriem980, I am sorry that your room smelled of smoke. That is very disappointing to me also, since our hotel is 100% non-smoking and has been for many years!! We will soon be replacing our hallway wall paper with a lighter color and adding wall sconces in the hallways as well. Thank you for staying with us and for... More

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Additional Information about Hampton Inn Grand Rapids-South

Address: 755 54th Street SW, Wyoming, MI 49509
Phone Number:
Location: United States > Michigan > Kent County > Wyoming
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Grand Rapids-South 2.5*
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Also Known As:
Hampton Inn Grand Rapids-South Hotel Wyoming
Hampton Inn Wyoming
Wyoming Hampton Inn

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