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Best Western Executive Inn & Suites

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2725 Buchanan Avenue SW, Wyoming, MI 49548 (Formerly Country Inn & Suites Grand Rapids South)
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1 room 1 adult
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Best Western Executive Inn & Suites
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199 Reviews from our TripAdvisor Community

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Coldwater, United States
1 review
5 of 5 stars Reviewed 1 week ago

During our stay we had a couple special requests, (arrived a day early, need of the breakfast room in the evening for team dinner) and the staff was very helpful at every turn. The communication the staff has with other shifts is amazing. Each person we spoke with seemed to know what was needed and happening. They even opened the... More 

Review collected in partnership with Best Western

Helpful?
Thank Renee W
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Renee W, As the General Manager, I can not express how proud I am of my team. This is a perfect example of hospitality. Thank you so much for sharing your experience with the TripAdvisor Community, it is very much appreciated. Warm Regards, Joanne More 

hazel park, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great room, comfy and clean. Hot breakfast with a nice variety of frutes and cereal. Staff is very nice and professional, check in was a breeze, along with check out as well. Well worth your hard earned dollar.

Review collected in partnership with Best Western

Helpful?
Thank Robert W
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Robert W, Thank you for giving us a review about your recent experience as our guest. We are glad your room and our staff meet your expectations. We hope the next time you are in town you will be back to see us again. Warm Regards, Joanne More 

Jackson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

First time at a Best Western, would would stay with them again. Nice, clean, well run hotel. Staff are exceptional!! The room was perfect, especially if you have a family. Would definitely recommend. We stayed for a conference and turned it into a family trip.

Review collected in partnership with Best Western

Helpful?
Thank Diane P
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Diane P, We are honored that your first stay at a Best Western was with us, and that you and your family we able to turn a conference trip into a family trip. Thank you for sharing your experience on TripAdvisor. We hope you and your family will be back to see us again soon. Warm Regards, Joanne More 

Toronto, Canada
Level Contributor
154 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Close to downtown Grand rapids (approximately 10min on the highway). In a quiet area. Room was spacious for two, clean and comfortable. Staff were lovely. Good breakfast options. Very accommodating for an extended check-out time.

Helpful?
Thank sail29er
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear sail29er, Thank you for writing a review regarding your recent stay at our property. Your business is important to us and we value your feedback. We hope you will be back to see us again soon. Make It A Great Day! Joanne More 

High Wycombe, United Kingdom
Level Contributor
120 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for one night in this hotel while visiting Grand Rapids, which is a short cab ride away. The check-in clerk was very friendly, and got everything done very quickly. The room was a small suite, with a sofa area and a comfortable bed. There was coffee available 24 hours in the lobby. Breakfast was very good, with plenty... More 

Helpful?
Thank Loulabelle44
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Loulabelle44, Thank you for writing a review. We are so glad you enjoyed your stay with us. We hope you will be back to see us again soon. Make It A Great Day! Joanne More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 2, 2016

On business trip and stuck there over New Years with lost luggage courtesy of the airlines. The staff went out of their way...above and beyond....to assist me in any way possible. It made the otherwise terrible business trip much more bearable. The rooms are clean and well equipped and decorated. Very tasteful.

Helpful?
Thank Grumpy527
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Grumpy527, Thank you for sharing your experience during your stay with us, I am delighted that we were able to provide you with exceptional service and helped make a terrible trip bearable. We hope you will come and see us again the next time you are in town. Make It A Great Day! Joanne More 

Kalamazoo, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 29, 2015

Great rates, great location. The staff went out of their way to make our stay enjoyable. Nice pool and hot tub. Nice breakfast with a large variety of items. Clean rooms. Our family meet here to celebrate Christmas and we needed 4 different rooms. All our rooms were accommodating.

Review collected in partnership with Best Western

Helpful?
1 Thank Dennis O
GMGrandRapidsBW, General Manager at Best Western Executive Inn & Suites, responded to this review

Dear Dennis O, Thank you for your review about your recent experience as our guest. I am so glad we were able to provide you with exceptional service and that you and your family enjoyed their stay with us while celebrating Christmas. We hope to see you again the next time you are in town. Warm Regards, Joanne More 

Columbus, United States
1 review
4 of 5 stars Reviewed December 8, 2015

Nice hotel. Have stayed several times. Staff is friendly and helpful. Nice breakfast with hot and cold items. Good variety. Rooms are large, king size bed with pull out couch, fridge and microwave. We try to stay here when we visit our son at college. Close to Grand Rapids and Holland Michigan.

Review collected in partnership with Best Western

Helpful?
Thank Mar Y E N
Detroit, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2015

The Best Western has been my choice for comfort and value for a very long time, and will continue to be in the distant future. The breakfast, alone, is worth the stay, not to mention the delightful staff and comfortable accommodations.

Review collected in partnership with Best Western

Helpful?
1 Thank Frank R
grand rapids, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed November 23, 2015

We stayed at the Best Western hotel because we had a house fire. The staff at Best Western really made us feel at home. The food was very good and refreshing. We really enjoyed the fitness center, pool and whirlpool.The Executive suite was perfect. It really gave us a hommy feeling.

Review collected in partnership with Best Western

Helpful?
Thank Cindy F
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