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Hyatt Place Grand Rapids-South

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2150 Metro Lane, Wyoming, MI 49519
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1 room 1 guest
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Hyatt Place Grand Rapids-South
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248 Reviews from our TripAdvisor Community

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Traveler rating
    135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (69)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (31)
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Wyoming, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

As we checked out a military member asked about a military discount. He was told a discount is ONLY offered when room occupancy falls below a certain level. As hotel was full of Canadian youth soccer players, his service to the United States did not warrant a discount. Essentially, it is the policy of Hyatt to only recognize the service... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Robert C, We appreciate your attention to reviewing our hotel. Our hotel offers a portion of all our sleeping rooms at a special discount to both active and veteran service men & woman, not as a marketing tool, but as a thank you for their service. I hope this clarification has restored your faith in our hotel; I would... More 

Grand Rapids, MI, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel rooms have an excellent layout, the beds comfortable, the environment quiet and peaceful. We stayed with family, and the staff made certain our rooms were near one another. Every need we had was met with competent, courteous and professional service. The staff of any facility either "makes or breaks" a stay; the staff here was wonderful. Highly recommended.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Bobbie C, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Nick Fischioni General Manager More 

Boston
Level Contributor
359 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Slightly up scale from many of the chains, this suburban Hyatt has nicer features in physical layout, and breakfast options. More spacious and friendly service, places this unit a little more comfortable. Not as upscale as their urban Hyatts or resorts, but supports their better than typical quality chains hotels.

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear tremm298, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Nick Fischioni General Manager More 

South Haven, United States
1 review
5 of 5 stars Reviewed 1 week ago

Brought my wife along for this trip and we greatly relaxed and enjoyed the comfort of our room when I finished work for the day. We also enjoyed taking an excursion into Grand Rapids for an excellent dining experience

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Jon C, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Nick Fischioni General Manager More 

Grand Rapids, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location in grand rapids metro area. Easy access to the surrounding areas by highway and city streets. The service and staff and service was above average. Will stay here at this Hyatt our next trip to grand rapids area.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Arthur W, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Nick Fischioni General Manager More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were extremely pleased with everything about this hotel. Location was easy to find. Room was impeccably clean and spacious. Staff was very courteous, helpful and friendly. The 24 hour gallery food was delicious. Had a wide variety to pick from. The children loved the pizza. The mushroom soup was scrumptious. Tasted like it came from a 5 star restaurant.... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 3
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear 523kathleenk, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.... More 

Indianapolis, Indiana
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean hotel in a convenient location. Our family of four was able to easily and comfortably enjoy the room layout without feeling like we were in a typical rectangular hotel room. Multiple staff members were friendly and eager to meet our requests. The hot breakfast buffet is a real bonus. We would definitely stay here again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear AmieStamper, We're happy to hear from you! It's great to know that you enjoyed our comfortable rooms & friendly staff as well as our ample amenities. Please plan to visit us again the next time you travel to the area. Best, Nick Fischioni General Manager More 

Pennsylvania
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was only rated as 3 stars on Priceline but should easily be 3.5 or even 4 stars. This was one of the nicest King rooms My wife and I have ever stayed at. The breakfast buffet was great and had nice, reasnably priced food options 24 hours a day. All staff I interacted with were very friendly and... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Shawn C, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank... More 

Berkley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This place does a really nice job, the facility is new, rooms are impeccable but the staff is the winner! Friendly and really care. I could not believe how clean the rooms were and we had a nice view of the woods next to our room.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Alexander A, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look... More 

san diego, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I love the staff at this hotel. I am a travel agent and had my clients placed somewhere else and had to quickly move them to another hotel. I appreciate Rachel at the front desk for helping me get my clients securely checked in and they had nothing but great things to say about the hotel and the staff. I... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Tom E, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear your guests enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Nick Fischioni General Manager More 

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