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Hyatt Place Grand Rapids-South

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2150 Metro Lane, Wyoming, MI 49519
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Hyatt Place Grand Rapids-South
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Hyatt Place Grand Rapids-South
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224 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Commerce Twp, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hyatt Place was fantastic, brand new hotel with great amenities!! We where in and out of the hotel for a 4 day softball tournament and the hotel was clean, quiet and inviting when we came back every time. Great breakfast and snacks also

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Andrew H, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our amenities. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Nick Fischioni General Manager More 

Columbus, Ohio
Level Contributor
181 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a typical and new Hyatt Place, with the typical Hyatt place features. It is well located and well run and is certainly convenient to the things which one might need in the area. Just off the highway and adjacent to a large medical center complex, it is also near some restaurants which travelers might find useful. Nothing to... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear OttoSchwartz, Thank you for sharing your review and recommendation. We’re pleased to hear our amenities, service, and value made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Nick Fischioni General Manager More 

st charles, Illlinois, United States
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were clean and having the sitting area made the room seem much larger.. The staff was very helpful in getting extra pillows, etc. I would stay here again and would recommend this hotel to all.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Maureen S, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our well designed rooms and friendly service. We appreciate your recommendation, but of course the highest form of praise would be your return! Best, Nick Fischioni General Manager More 

Chicago
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hyatt Place is about 15 minutes away from Grand Rapids. It is directly across the street from the Metro Health Hospital South, which would be very convenient for people visiting patients. The hotel is a smaller version of a Hyatt hotel. We had a King room with a sofa. I believe the sofa is a sofabed, but it was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Me1B, Thank you for your review and recommendation of our hotel. I’m pleased to hear that our modern accommodations and ample amenities made for a nice experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Nick Fischioni General Manager More 

Grand Rapids South, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent room setup, use of internet and comfortable stay. Large, spacious room for relaxing and work. Internet access is simple and free for business use. Exercise room room, but slightly simplified with equipment.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear David V, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our modern rooms and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Nick Fischioni General Manager More 

Pensacola, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The purpose of this trip was to visit my eldest sister who I had not seen for 4 years. We would be visiting with her and her children and grandchildren who all live in the Grand Rapids area. This hotel was clean, very well appointed, well layed out and the staff was extremely friendly. Also, the skillet breakfast was very... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Kennesawjoey, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting family. Thank you for your kind feedback and we look forward to hosting you again. Best, Nick Fischioni General Manager More 

Madison, Alabama
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this Hyatt Place many times and have always had an excellent experience. The personnel at the front desk go out of their way to provide great service. The breakfast is very good as compared to same-level hotels. Their fruit bowl and variety of other things is great. Huge TV in our studio room with capability for... More 

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear MarvinB777, Welcome back! Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours, which highlight strengths and areas for improvement that allow us to serve our guests better. Thank you for your patronage and we look forward to your next visit. Best, Nick Fischioni General Manager More 

Cincinnati, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Our room smelled of cigarette smoke and they would not give us a different room, the breakfast area ran out of food and coffee and did not replenish in a timely manner, and the fitness area had no water cups for the water. Overall not happy with the experience especially for the price we paid!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Allison H, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve... More 

Canton, Michigan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Hyatt in Grand Rapids for my stepson's baseball tournament. It wasn't our choice of hotel and after staying there, I'm not sure I'd stay again. The hotel is clean and nicely decorated. The check in at the lobby is easy. The room itself isn't bad, but it wasn't anything to remember either. It was clean, but... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Melissa K, Thanks for your time in reviewing your experience. I'm glad you enjoyed our clean and comfortable accommodations. I have noted your feedback regarding our breakfast; I'm sorry we disappointed you. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope you will... More 

Sarasota, Florida
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hyatt place opened few years ago near the brand new Metro Health Hospital, this is a Major regional medical complex growing with new doctors offices left and right on the new M6 freeway. The hotel is very consistent with other Hyatt place, same layout as usual, perfectly clean, great parking, plenty of restaurant near by and a very helpful staff.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Cyril l, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. Thank you for your attention in reviewing our hotel. Best, Nick Fischioni General Manager More 

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