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Hyatt Place Grand Rapids-South

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2150 Metro Lane, Wyoming, MI 49519
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Hyatt Place Grand Rapids-South
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Hyatt Place Grand Rapids-South
Hyatt Place Grand Rapids-South
Hyatt Place Grand Rapids-South
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205 reviews from our community

Traveler rating
    112
    57
    23
    8
    5
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47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (205)
  • Mar-May only
    (60)
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Decatur, IL
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Spent two nights while in the area for my daughter's wedding. Accommodations were excellent. Perfectly clean. Spacious well-furnished room. Very comfortable bed and pillows. Nice breakfast, especially the freshly made sandwiches the first morning.

Review collected in partnership with Hyatt Hotels

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Flint, Michigan
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for two days with some friends. We booked two rooms on one reservation. Our friend had trouble checking in. Even though we called ahead to make sure everything was set. Employee's seem clueless but the manager fixed it. Other than that this place was great. It's a newer hotel. Amazing morning breakfast and really quiet. I would def... More 

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear cdpolmat, It’s nice to hear from you. We appreciate you choosing us and I’m delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback, both positive and opportunities for improvement; this fosters change for future stays. We look forward to hosting you again. Best, Nick Fischioni General Manager More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel facility is excellent, clean rooms and great neighborhood. But, I was very disappointed with the quality of the breakfast buffet, it's just not in par with any other Hyatt facility I have been to. Long wait for coffee, fruits were frozen direct out for the freezer! When asked about it, the attitude was just rude!

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

If there is a Hyatt near our travels, we will stay at Hyatt. This Hyatt is one of the best. The staff was friendly and accommodating. The hotel and room very clean and well maintained. I would recommended this hotel this chain of hotels to all of my family and friends..

Review collected in partnership with Hyatt Hotels

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear lisadJ1679GP, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Nick Fischioni General Manager More 

Rancho Cucamonga, California, Usa
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Came to stay for one night, booked Studio King on Hyatt.com website. When I checked in,I saw they downgraded me to a normal King room. I smiled and explained the mistake, and showed the email confirmation from Hyatt.com. They said "we're full. We have two big parties in tonight. All we have is a normal King. It's the same as... More 

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Webster-dl, We appreciate you taking the time to share your experience. My heartfelt apologies for the disappointment you felt due to the room type you were assigned. We strive to provide every guest with a comfortable stay and we clearly missed the mark. In the event of future bookings, please reserve a room with two queen beds (if a... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was really good. Accessible to nearby eatiing location. We had an issue with the Toilet but it was resolved immediately by the Manager. Their service is top notch. They also offered a free dinner on house because of the inconvenience but we already had plans but really appreciate their priority for their guests

Review collected in partnership with Hyatt Hotels

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear 188rajatk, Thank you for your review and recommendation of our hotel and associates. I’m pleased to hear that our staff’s excellence in service made for a nice experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Nick Fischioni General Manager More 

Columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, convenient and super friendly staff each and every time. I love the room configuration of the King Suite as it is comfortable for both leisure and business. It's a very predictable experience which is important for me in my business travels. The breakfast is lite, yet filling and fresh. The small bar is convenient and a nice touch to... More 

Review collected in partnership with Hyatt Hotels

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Lee L, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a consistently positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Nick Fischioni General Manager More 

Brighton, Michigan
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for a weekend due to a hockey tournament. Check in was quick because the man at the counter was not personable. Everyone else we encountered was fabulous. The rooms were clean and the right size for my family. This is a newer hotel so very updated. The breakfast was outstanding for being included. The pool was... More 

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ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Michele M, Thank you for sharing your experience. Your review, which highlights successes and areas for improvement, serve as encouragement towards achieving our goal of providing the best accommodations and service. Your feedback is welcomed and appreciated as we work towards being your hotel of choice in the area. Best, Nick Fischioni General Manager More 

Royal Oak, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I'm a loyal Hyatt Place customer. We love the beds, love the rooms, the amenities. Hyatt Place is a great place to stay for the money. This time, however, it was a mess - especially at breakfast. The staff could not keep up with the food and the trash piled up in the cans or was left on tables. Worst... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear Todd D, We appreciate your loyalty to our brand. I'm sorry that we did not provide you with the stay you've come to expect from Hyatt Place. I regret your experience at breakfast. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in... More 

Saint Joseph, Michigan
Top Contributor
117 reviews 117 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very tired and needed somewhere to rest my weary head....What a delightful surprise the Hyatt Place turned out to be. Very modern and very "CLEAN". Great staff to welcome you. The design was very nice and what a fantastic shower to enjoy...almost like the one at home. a definate worthwhile place to stop....

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt Place Grand Rapids-South, responded to this review

Dear travln4, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and modern accommodations. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant stay. Best, Nick Fischioni General Manager More 

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