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All 3 Woodhaven hotels

Holiday Inn Express Woodhaven

2.5 of 5 Hotel   |   21500 West Road, Woodhaven, MI 48183
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79%
Ranked #1 of 3 hotels in Woodhaven
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Brandy W Detroit, Michigan
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48 people have reviewed this hotel

Traveler rating
    18
    19
    6
    4
    1
See reviews for
14
4
1
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Detroit, Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was here with my wife for a staycation. Jacuzzi room was great! Breakfast was tasty. Hot cinnamon rolls, cheese omelets, and sausage. Very enjoyable & peaceful. Great Italian restaurant delivered to the room.

Was this review helpful? Yes
Vicki W, General Manager at Holiday Inn Express Woodhaven, responded to this review

Hello Brandy W! Thank you for sharing a few comments about your stay, It’s great to hear the two of you enjoyed a whirlpool room and the tasty breakfast. The hot cinnamon rolls are delicious, next time be sure to take one in a to-go box, they’re just as yummy warmed up later for a snack! Thank you for choosing... More

Dallas, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2013

My last review was for Comfort Inn in Taylor, MI. Well, that story ended with me checking out of that hotel after 2 awful nights and my company rebooked me in Woodhaven, MI at the Holiday Inn for the next 2 night of my business trip. Ahhhh! What a relief it is to have a Holiday Inn nearby as I... More

Was this review helpful? Yes 1
Vicki W, General Manager at Holiday Inn Express Woodhaven, responded to this review

Hello KWCCareerCoaching! I am thrilled you found your way to Woodhaven, MI and chose our hotel as your home away from home. Our staff works diligently to provide clean, comfortable and safe accommodations for all our guests. Thank you for sharing a great review about Holiday Inn Express - Woodhaven. We appreciate your business and look forward to providing you... More

1 review
5 of 5 stars Reviewed August 17, 2013 via mobile

I stay here often specifically for the excellent customer service. Never had any issues with reservations or schedule changes. Management has been nothing but helpful and friendly. Breakfast is good for a free continental. Great stay as usual! Will be back soon.

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White Lake, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 14, 2013

The hotel itself it clean and well kept but the customer service provided by Management is very poor. If you have any issues you might as well keep them to yourself. Had a three day reservation that might have to be shorter, was told I had until 6pm the night of each stay to cancel. After the first night called... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Woodhaven, responded to this review

Dear Phil H, Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. We strive to accommodate all of our guests and their needs and I’m disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received... More

Indiana
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2013

My daughter and I stayed here for several days at the end of July. Our room was clean, well appointed and quiet. The staff was friendly and very helpful. The complimentary breakfast was better than most. The room cost was reasonable, a much better value than other Holiday Inn Expresses I've stayed at. At the moment there is road construction... More

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newmarket, on
Contributor
17 reviews 17 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 2, 2013

a liitle pricier than others in this area, but well run, nice hot breakfast and very clean. It is quite close to Flatrock (10 minutes), as well as metro Detroit (20 minutes). Never used the pool or gym while there, but had a look and it too was clean and not crowded.

Was this review helpful? Yes
Vicki W, General Manager at Holiday Inn Express Woodhaven, responded to this review

Dear Marco47, Many thanks for choosing Holiday Inn Express – Woodhaven and sharing a review of our establishment. We truly appreciate your business and also your feedback. I am thrilled that you refer to our hotel as the “best in the area.” Our staff is proud of the quality of service we provide to each guest. I hope we have... More

Grand Haven, Michigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed July 1, 2013

Be sure to check with hotel if you are requesting a particular floor. We booked 3 rooms in March for our June visit and requested 2nd floor or above. Each room was arriving on three different days so since we were the first we confirmed that all 3 rooms would be on the same floor. We were assured we would... More

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Vicki W, General Manager at Holiday Inn Express Woodhaven, responded to this review

Dear SimplyParadise, Thank you for making Holiday Inn Express – Woodhaven your hotel of choice. I am glad you enjoyed our lobby as well as the breakfast area. Our breakfast ladies aim to provide each guest with a satisfied appetite and an enjoyable experience. I will be sure to share your wonderful comments with them. I am sorry your floor... More

DeWitt, Michigan, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

Very friendly staff, clean rooms ...not much else we need. Breakfast was typical but good. What wasn't typical was the breakfast employee named "Betty." I watched her as she went the extra mile to be friendly and helpful to everyone. She taught a little boy to make pancakes with the machine. What a gem she was. It is people like... More

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Vicki W, General Manager at Holiday Inn Express Woodhaven, responded to this review

Hello Patricia H! Thank you for choosing to stay at The Holiday Inn Express & Suites - Woodhaven. I am pleased to hear you enjoyed your stay with us; we have a great team that works diligently to exceed guests’ expectations. We appreciate you sharing your most recent experience here on Tripadvisor.com. I will be sure to pass your kind... More

Detroit, Michigan
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 11, 2013

This hotel was my home for many nights while I was in process of moving to the area. The staff was wonderful. It is a new and well maintained hotel that is conveniently located just off I-75 south of Detroit in a nice area. Indoor pool is convenient and clean area for kids. Morning breakfast is great and mid week... More

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Vicki W, General Manager at Holiday Inn Express Woodhaven, responded to this review

Hello ToddR796! I’d first like to thank you for your kind words you shared about The Holiday Inn Express – Woodhaven here on Tripadvisor.com. I am delighted to hear you refer to our hotel as your “home away from home.” That is what our staff aims for, great hotels guests love. I’d also like to say how much we appreciate... More

Sean_T_10
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2013

I was inspired to write a review after reading the prior review. I work for a large company that has a negotiated rate with IHG hotels. As the travel coordinator we use to send our company's employees to another hotel just north of the Holiday Inn Express. I had the pleasure of meeting with David Balch the Holiday Inn Express... More

Was this review helpful? Yes
Vicki W, General Manager at Holiday Inn Express Woodhaven, responded to this review

Hello Sean_T_10! Many thanks for taking time to share your thoughts of The Holiday Inn Express & Suites – Woodhaven here on Tripadvisor.com. The feedback our guests provide is very important to us. I am glad that you chose to send your company’s employees to our hotel and that your employees were impressed and specifically enjoyed the complimentary breakfast and... More

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Additional Information about Holiday Inn Express Woodhaven

Also Known As:
Holiday Inn Express Woodhaven Hotel Woodhaven
Holiday Inn Express Woodhaven Hotel
Holiday Inn Woodhaven
Woodhaven Holiday Inn
Address: 21500 West Road, Woodhaven, MI 48183
Phone Number:
Location: United States > Michigan > Woodhaven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Woodhaven
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Woodhaven 2.5*
Official Description (provided by the hotel):
Our professional courteous staff will help you have a perfect nights stay. Let the Holiday Inn Express Hotel start your arrival with an express check in (for our guaranteed reservation) to get you on your way to one of our 77 comfortable rooms filled with such amenities as high speed internet, two phone lines, refrigerator, iron and ironing board, coffeemaker, TV, and Nintendo games at a minimal cost. Our spacious suites have all of the same as listed above in addition to more room. For those of you who may be looking for a little more pampering, we offer 15 whirlpool suites with all the same amenities as our suites but with a touch of soothing relaxation! Our two person whirlpool is ready for all your tense muscles.Still looking for a bit more? Our two room Presidential Suite offers all the same amenities as above including more space. ADA rooms available with standards as well. Our delicious breakfast bar located in our Great room, which is just that, with a 32in. TV, fireplace, seating for forty and beautiful natural light from our oversized windows to cover the entire back wall. Breakfast is offered from 6:30am until 9:30 am. Don't worry, we keep the coffee going all day with a light snack for you late sleepers. Please don't forget to visit our business center equipped with internet access and a printer on our HP system. Stop by our game room or our fitness center equipped with with two Precor treadmills, one Precor bike and a Maxicam universal gym set. ... more   less 
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