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Comfort Suites Wixom

2.5 of 5
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28049 Wixom Rd., Wixom, MI 48393
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Comfort Suites Wixom
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Ranked #2 of 2 Hotels in Wixom
A recent review
3 of 5 stars Reviewed April 20, 2015
ElaineDB Hendersonville, Tennessee
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63 reviews from our community

Traveler rating
    18
    13
    16
    3
    13
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23
8
2
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Grand Rapids, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Horrible accommodations...dirty and dusty. I couldn't even unpack my clothes because the drawers hadn't been cleaned out. Major dust in the room and the bathroom had mold. I would not visit this location. The breakfast was marginal at best. Bananas were the only fresh fruit

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you for taking the time to submit a review on the hotel. I do apologize you did not have a good experience at the hotel. I can assure you we work very hard to keep the hotel clean for all guests. Please give me a call if you would like to discuss your experience in more depth. Thanks, Jill... More 

Hendersonville, Tennessee
Top Contributor
92 reviews 92 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stayed here for two nights, and found that there was minimal noise from the interstate traffic. The room was in need of deep cleaning, and the bedding could certainly be improved. The breakfast was accomodating.

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Bedford, Ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 30, 2015

This hotel is within 1,000 feet of I-96 so it provides easy access to the interstate. There was minimal noise from the interstate and I had a room facing it. Check-in was literally less than one minute. The first thing I noticed was how dirty the hotel was. There were plastic forks still in wrappers on the steps and litter... More 

Was this review helpful? Yes 1
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so sorry we were not able to meet your expectations. I do hope you choose to try our hotel again so we can prove to you that we can be successful in all avenues. Please let... More 

Redford, Michigan
Senior Contributor
49 reviews 49 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 3, 2015

This is a good hotel for an overnight quick stay. It is near the I-96 freeway and a number of gas stations, a Meijer grocery store and other get on the road restaurants. Up the road is a larger complex with a few mid scale restaurants.

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Top Contributor
55 reviews 55 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 8, 2015 via mobile

We stayed here overnight to be close to the hospital. The room was comfortable and clean. The reception desk staff was friendly and helpful. Good option for overnighting. It is close to the freeway so access was easy.

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Saint Louis, Missouri
Top Contributor
108 reviews 108 reviews
53 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 7, 2014

Very clean, but warning if you are a business man. They have the weakest wifi signal. Stayed here twice, mainly because of location to my job. But their wifi is the weakest of any place I have stayed in a long while. Asked the clerk to try and reboot their modem, but it was still very weak. You can upload... More 

Was this review helpful? Yes 1
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Michigan
Top Contributor
61 reviews 61 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed September 16, 2014

We stay at Choice Hotels often. Some hit, some miss. This one generally hits. The room we had was spacious with sitting area separate from sleeping space. It was clean and modern. that part of the stay was "four star." Beyond that pool was average without a spa. Exercise area had only three machines...a bike, treadmill and weights. Breakfast was... More 

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Lockport, IL
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 9, 2014

We had a late check in, no hassles, our room was clean and the only set back on our suite was having to request bedding for the pull out. Breakfast area was clean and well stocked. I wouldn't hesitate to book here again.

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Hudson, NC
Top Contributor
81 reviews 81 reviews
37 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 19, 2014

My brother and I met up and split a room here while both of us were making deliveries around the Detroit Ann Arbor area of Michigan. The room was clean, beds were comfortable. This staff was friendly and the location was great. The indoor swimming pool was also in great condition.

Was this review helpful? Yes 1
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Lansing, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed May 3, 2014

The room was very spacious and comfortable. King suite. Had a king size bed which was very comfortable, sleeper sofa, microwave, in room coffee maker, and mini-fridge that was larger than what is in most hotel rooms. Wifi service worked great, lots of TV channels to choose from. Good variety for breakfast and flavored creamer for the coffee! Enjoyed staying... More 

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

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