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Comfort Suites Wixom

2.5 of 5
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28049 Wixom Rd., Wixom, MI 48393
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Comfort Suites Wixom
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Ranked #2 of 2 Hotels in Wixom
A recent review
4 of 5 stars reviewed 2 weeks ago
IndianaLady Floyds Knobs
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68 Reviews from our TripAdvisor Community

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27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (23)
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Floyds Knobs
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was clean and nice. Everyone from the front desk staff, breakfast staff and housekeeping personnel were friendly and helpful. The hotel was in a safe area. The workout room was small, but in good working order. The pool area was clean. Breakfast was in a nice dining area and was just a touch better than the normal. This... More 

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for your feedback. We are glad you enjoyed your stay with us. Hope to see you again. Jill Biegel General Manager More 

Richland, Michigan
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 23, 2015

The hotel was clean and the pool are nice, albeit very small and not well ventilated. We, and others, took issue with two employees arguing and swearing at each other out on the sidewalk within earshot of the hotel rooms. Did they really think no one would hear them? Very unprofessional. Then I overheard the manager (I believe) telling one... More 

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you for taking the time to complete the survey on tripadvisor. I apologize you did not have an enjoyable stay at the hotel. I was not made aware of the incident you are referring to between a couple of my team members so I can assure you it was not something management would be discussing at the front desk... More 

Travelers are raving about these Wixom hotels

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 23, 2015

My main comment is this: Please get a new management or execute action better. The first time I stayed at this hotel, which was in 2013, the management was wonderful, the rooms were clean, the breakfast good, etc. I was very happy. The location was very convenient as well. However, when I visited recently, it was nearly opposite. Management was... More 

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1 review
4 of 5 stars Reviewed June 10, 2015 via mobile

👍☺4 stars on Comfort Suites Wixom🏨Hotel at a low cost💸💰💲 for my daughter's 16th birthday 🎂🎉🎁pajama sleepover. ⏰checking in and out was ⚡fast and easy. I reserved (2 rooms) with a separate living area for the girls💅👭👭👭💄👭👭to play games and hangout. I was not disappointed. It was very spacious and clean🚮🛁with a flat screen tv💻. Room was smoke🚬free. Bed was... More 

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for your feedback. We are so happy you and your daughter were able to enjoy her birthday party here at the hotel. Please wish her a belated Happy Birthday from the staff!! Jill Biegel General Manager More 

Kalamazoo
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 4, 2015

The four reasons that Comfort Suites are rated 4 stars? Large, spacious rooms. A very comfortable bed. A better than average breakfast buffet. Wi fi was fast free and awesome! This is a conveniently located hotel with many great amenities. The pool is a normal pool for this type of property. What I didn't love? The rooms were not a... More 

Was this review helpful? Yes 1
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you for your feedback Janene. I am happy you enjoyed your stay with us and will make sure you look into the housekeeping team that cleaned your room. Thanks again, Jill Biegel General Manager More 

Grand Rapids, Michigan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 10, 2015

Horrible accommodations...dirty and dusty. I couldn't even unpack my clothes because the drawers hadn't been cleaned out. Major dust in the room and the bathroom had mold. I would not visit this location. The breakfast was marginal at best. Bananas were the only fresh fruit

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you for taking the time to submit a review on the hotel. I do apologize you did not have a good experience at the hotel. I can assure you we work very hard to keep the hotel clean for all guests. Please give me a call if you would like to discuss your experience in more depth. Thanks, Jill... More 

Hendersonville, Tennessee
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed April 20, 2015

We stayed here for two nights, and found that there was minimal noise from the interstate traffic. The room was in need of deep cleaning, and the bedding could certainly be improved. The breakfast was accomodating.

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Bedford, Ohio
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 30, 2015

This hotel is within 1,000 feet of I-96 so it provides easy access to the interstate. There was minimal noise from the interstate and I had a room facing it. Check-in was literally less than one minute. The first thing I noticed was how dirty the hotel was. There were plastic forks still in wrappers on the steps and litter... More 

Was this review helpful? Yes 1
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so sorry we were not able to meet your expectations. I do hope you choose to try our hotel again so we can prove to you that we can be successful in all avenues. Please let... More 

Redford, Michigan
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 3, 2015

This is a good hotel for an overnight quick stay. It is near the I-96 freeway and a number of gas stations, a Meijer grocery store and other get on the road restaurants. Up the road is a larger complex with a few mid scale restaurants.

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed January 8, 2015 via mobile

We stayed here overnight to be close to the hospital. The room was comfortable and clean. The reception desk staff was friendly and helpful. Good option for overnighting. It is close to the freeway so access was easy.

Was this review helpful? Yes
Jill B, General Manager at Comfort Suites Wixom, responded to this review

Thank you so much for taking the time to complete the online survey about your recent stay with us in Wixom, MI. I am so happy to know you enjoyed your stay with us. We look forward to seeing you. Please let us know if we can do anything else to help you out. Jill Biegel General Manager 248-504-5080 More 

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