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Holiday Inn Express - Wixom

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48953 Alpha Tech Drive, (Formally Baymont Inn & Suites Wixom Novi), Wixom, MI 48393
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Holiday Inn Express - Wixom
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Ranked #1 of 2 Hotels in Wixom
A recent review
4 of 5 stars reviewed 1 week ago
Margaret P Detroit, Michigan
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41 reviews from our community

Traveler rating
    19
    14
    3
    3
    2
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19
6
4
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

We had a great stay at the Holiday Inn Express in Wixom. Marlow who was working the front desk when we checked in was great. He gave us an upgrade to our room and had the hot breakfast put out early the next morning for us. Great location. Easy on and off the highway. The room was very spacious. Only... More 

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for your review of the Holiday Inn Express. I am very happy to note that you have enjoyed your stays with us. It is also always a pleasure to read that our valued guests, such as yourself, were pleased with the overall service delivered by our team. The team and I look forward to your return again. Thank... More 

Canton, Ohio, United States
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

When we checked in we were greeted by a very friendly staff, breakfast was very good, pool was clean and warm and our room was very comfortable. The only problem we had was being able to hear people walking above us. There was a dance competition and soccer tournament in the area so there was a lot of activity above... More 

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Senior Contributor
24 reviews 24 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here as my husband was on business in the area. The lobby was very nice and clean with coffee available 24 hrs. We asked for a 1pm check in and the girl at the front desk was already expecting us. She was very nice and our check in took less than 5 minutes. Our room was on the... More 

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for your positive review of the Holiday Inn Express Wixom. We are happy to note that you have had a pleasant stay experience with us and I am glad to note that you enjoyed the room and service delivered by the team. The team and I hope to have you back again soon. Thank you Ann Khamerko Sales... More 

New Hudson, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

As a former restaurant reviewer I always check for cleanliness, staff courtesy, what is promised is provided - and it was all GREAT at this hotel. The breakfast bar was spotless, the staff was dabbing away small amounts of water that was left on the floor after exiting the pool area, the courtesy water with lemons and oranges was delicious... More 

Was this review helpful? Yes 1
Barrie, ON
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2014 via mobile

Well after 2 sleepless nights at Staybridge in Novi we transferred over here for our last night in hopes of a better sleep. The hotel staff were friendly and helpful as I had changed the room reservation that the company had set up to the top floor in the back corner. Interesting enough I found the floors there were making... More 

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Contributor
19 reviews 19 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 10, 2014

Room had full amenities and breakfast offered good selection. Spacious dining room allowed gathering of family to visit who were there for funeral. Location was convenient for us, but an exit a short distance away provided the same facilities at a much better price.

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Portage, Michigan
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 13, 2014

Great location. Entire staff was pleasant and helpful. Staff at check in were great to deal with. Hotel was clean. Breakfast was good, employee running breakfast was nice greeted guests cleared tables and asked how everything was. We were in town for hockey and staff allowed a late checkout so we wouldn't have to sit at the rink for hours.... More 

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you very much for the 5 star review of The Holiday Inn Express Wixom! We are absolutely thrilled that our service and amenities have met your expectations. It will be a pleasure to share your kind compliments with the entire staff. Thank you for taking the time to provide us with your valuable feedback. We look forward to welcoming... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed September 2, 2014

Its a five minute drive to shopping. The employees were professional and courteous. There is no perfect place so no need to make any negative comments. Will stay here again for sure and have recommended this hotel to family and friends.

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for taking the time to share your feedback with us. I am grateful for your appreciation of our hotel experience and service delivered by the team. Our associates here are indeed appreciative of your kind words for them. The team and I look forward to welcoming you back soon!... Thank you Ann Khamerko More 

Toledo, Ohio
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 19, 2014

We stayed at this location to attend a wedding in early August. The hotel provided a free shuttle for guests, as our drive was 20-25 minutes away. The breakfast in the morning was good, however when we went down around 8:30am a majority of it was out/picked over and the girls seemed to be struggling to keep up. There didn't... More 

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for your review of The Holiday Inn Express Wixom! I apologize about breakfast you mentioned, and also for the delay you experienced in waiting for breakfast. Thank you for bringing it to my attention. I hope to have you back for another chance to give you a flawless stay the next time you are with us. Thank you... More 

Tonawanda, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Although I had only reserved the hotel for Saturday night, my flight arrived early in the morning. I got to the hotel by 0830 and was offered a light breakfast while I waited for my room to be ready. When I asked what else was within walking distance.... I was told by "Steve" - at the front desk - that... More 

Was this review helpful? Yes 1
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for your wonderful review of The Holiday Inn Express Wixom! I am so pleased to hear that we exceeded your expectations ,we try to go above and beyond for each of our guests. I hope to have you with us again real soon! Thank you Ann Khamerko More 

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