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All 2 Wixom hotels

Holiday Inn Express - Wixom

2.5 of 5 Hotel   |   48953 Alpha Tech Drive, (Formally Baymont Inn & Suites Wixom Novi), Wixom, MI 48393
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Holiday Inn Express - Wixom
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Ranked #1 of 2 Hotels in Wixom
A recent review
5 of 5 stars reviewed 2 weeks ago
Bruce R Portage, Michigan
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35 reviews from our community

Traveler rating
    17
    10
    3
    3
    2
See reviews for
14
6
4
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Portage, Michigan
Contributor
12 reviews 12 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location. Entire staff was pleasant and helpful. Staff at check in were great to deal with. Hotel was clean. Breakfast was good, employee running breakfast was nice greeted guests cleared tables and asked how everything was. We were in town for hockey and staff allowed a late checkout so we wouldn't have to sit at the rink for hours.... More

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you very much for the 5 star review of The Holiday Inn Express Wixom! We are absolutely thrilled that our service and amenities have met your expectations. It will be a pleasure to share your kind compliments with the entire staff. Thank you for taking the time to provide us with your valuable feedback. We look forward to welcoming... More

Toronto, Canada
1 review
5 of 5 stars Reviewed September 2, 2014

Its a five minute drive to shopping. The employees were professional and courteous. There is no perfect place so no need to make any negative comments. Will stay here again for sure and have recommended this hotel to family and friends.

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for taking the time to share your feedback with us. I am grateful for your appreciation of our hotel experience and service delivered by the team. Our associates here are indeed appreciative of your kind words for them. The team and I look forward to welcoming you back soon!... Thank you Ann Khamerko More

Senior Contributor
22 reviews 22 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 19, 2014

We stayed at this location to attend a wedding in early August. The hotel provided a free shuttle for guests, as our drive was 20-25 minutes away. The breakfast in the morning was good, however when we went down around 8:30am a majority of it was out/picked over and the girls seemed to be struggling to keep up. There didn't... More

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for your review of The Holiday Inn Express Wixom! I apologize about breakfast you mentioned, and also for the delay you experienced in waiting for breakfast. Thank you for bringing it to my attention. I hope to have you back for another chance to give you a flawless stay the next time you are with us. Thank you... More

Tonawanda, New York
1 review
5 of 5 stars Reviewed August 7, 2014

Although I had only reserved the hotel for Saturday night, my flight arrived early in the morning. I got to the hotel by 0830 and was offered a light breakfast while I waited for my room to be ready. When I asked what else was within walking distance.... I was told by "Steve" - at the front desk - that... More

Was this review helpful? Yes
patricia v, Director of Sales at Holiday Inn Express - Wixom, responded to this review

Thank you for your wonderful review of The Holiday Inn Express Wixom! I am so pleased to hear that we exceeded your expectations ,we try to go above and beyond for each of our guests. I hope to have you with us again real soon! Thank you Ann Khamerko More

Tampa, Florida
Top Contributor
218 reviews 218 reviews
73 hotel reviews
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed July 29, 2014

This hotel is off the highway so know where your room is going to be if you are a light sleeper. I asked for a quiet room and was given 301. I heard the highway traffic all night long. Unless you want to go to a gas station or a fast food place, you will need a car. Wireless worked... More

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patricia v, General Manager at Holiday Inn Express - Wixom, responded to this review

Dear Valued Guest, I apologize that there was not anything immediately around our facility that you were looking for. We will be offering shuttle service that will be complimentary within a 5 mile radius for our guests in the very near future. Next time you are with us we can put your room on the other side of the hall... More

Sarnia, Canada
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 26, 2014

The hotel staff was exceptional here and my rating doesn't accurately reflect that. Pool area was larger than other Holiday Inn's that we had been at but there was too much chlorine in the pool. My eyes were red just sitting there. The hotel was clean but needed a freshen up, windows could have been opened. I found the elevator... More

Was this review helpful? Yes
patricia v, General Manager at Holiday Inn Express - Wixom, responded to this review

Dear Guest, Thank you for taking the time to give us some feedback. We are happy you enjoyed your stay. I have already spoken to our maintenance staff to make sure the chemicals are always at safe levels. Hope you come visit again. Thank you, Patricia Vazquez General Manager More

Clinton, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2014

we drove straight through to Michigan for my daughter's wedding and got there a day early, late night but early. Marlow working the front desk did a wonderful job getting us a room at same online price and a room so we wouldn't have to move the next day. early the next morning Deborah helped me figure out how to... More

Was this review helpful? Yes
patricia v, General Manager at Holiday Inn Express - Wixom, responded to this review

Thank you for your time. By sharing your review you help other guests choose a nice place like ours. We value your opinion and look forward to serving you again. Thank you, Patricia Vazquez General Manager More

Davison, Michigan
Top Contributor
86 reviews 86 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 16, 2014

One night stay prior to a meeting. Easy on/off I-96 expressway. I had a late check-in and was met by a friendly front desk associate that met me with a smile. I liked the new IHG offer of 500 reward points vs. a bottle of water for my Platinum membership. The bed and pillows were very comfortable as I slept... More

Was this review helpful? Yes 1
Patricia V, General Manager at Holiday Inn Express - Wixom, responded to this review

We are happy you enjoyed your stay. We are looking into update some of our heaters that have any noise issues. Thank you for bringing it to our attention. Have a wondeful weekend. Thank you, Patricia Vazquez General Manager More

Grand Rapids, Michigan
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 26, 2013

Hallways, staircases & room all had a strong Odor of air fresher. Elevator felt old, so always took the stairs & held my breath. Room heater/air conditionor had cold air pouring in around it, the heat ran constantly because it was a very cold night. The room had a dust smell mixed with a bad air freshener, it needs a... More

Was this review helpful? Yes
Patricia V, General Manager at Holiday Inn Express - Wixom, responded to this review

I am very sorry you experienced an unpleasant stay. I will take your suggestions to maintenance immediately, so that we can correct the issues. We value your opinion and business greatly. We hope that you will stay with us agian. Thank you, Patricia Vazquez General Manager More

Toledo, Ohio
2 reviews
5 of 5 stars Reviewed November 30, 2013

I stayed at this hotel for a night to be in close proximity to a family gathering. There is easy access from the e-way. I was greeted by Marlow at the front desk immediately upon entering the hotel. He was very helpful and friendly. My room was even upgraded to a suite. The room was very nice and spacious. The... More

Was this review helpful? Yes
Patricia V, General Manager at Holiday Inn Express - Wixom, responded to this review

Dear Valued Guest, We are very happy to hear you enjoyed your stay and our staff was helpful. We hope to see you again real soon. Have a wonderful weekend. Patricia Vazquez General Manager More

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Additional Information about Holiday Inn Express - Wixom

Address: 48953 Alpha Tech Drive, (Formally Baymont Inn & Suites Wixom Novi), Wixom, MI 48393
Phone Number:
Location: United States > Michigan > Wixom
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express - Wixom 2.5*
Number of rooms: 113
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Also Known As:
Holiday Inn Express - Wixom Hotel Wixom
Baymont Inn Wixom
Wixom Baymont Inn

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