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All 2 Williamsburg hotels

Turtle Creek Casino & Hotel

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7741 M-72 East, Williamsburg, MI 49690
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  • Reviews (112)
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Turtle Creek Casino & Hotel
Ranked #1 of 2 hotels in Williamsburg
Certificate of Excellence 2014
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112 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

recently had wedding reception at the casino, very poor experience. First when made the reservations I was supposedly given the wedding block price but when I checked in I did not and the receptionist had Absolutely no care or concern. The parking lot for the hotel is small and had to park around by the casino, quite the distance. The... More

Was this review helpful? Yes 1
North Fort Myers
Senior Contributor
41 reviews 41 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We just got back from Turtle Creek Casino. We enjoy casinos and It was our first visit there so we were checking everything out. We parked in the lot and it wasn't a minute before a shuttle bus came and picked us up. This was a week day so I can't speak for week ends, but we had very good... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was pleasant. The girl that checked us in was very nice. She made me smile. The room we reserved was the last one available-a balcony view, nonsmoking king. Very nice room. We did not need the balcony but wanted to stay at Turtle Creek since we had stayed there before when it first opened and had a good... More

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Jenison, Michigan
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice place to stay. Had a smoking room but you wouldn't know it upon entering. Great TV and program choice and reception. Wired internet. Quiet, but then it was mid-week. Staff pleasant. Bathroom nice, rainfall showerhead a bit short on water pressure, not a problem for my thinning hair but it took my wife awhile to rinse the shampoo... More

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Royal Oak, Michigan
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here with my husband on several occasions for weekend getaways. The room is always clean and quiet and the gaming floor is always a good time. The last time we arrived we were unable to get a non-smoking room and I was very concerned. However, when we got to the room, I could not even tell it... More

Was this review helpful? Yes 1
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel,but very pricey. The customer service was good and they were very friendly. Didn't like the cigarette smell in the hall, but couldn't smell it in the room. The room was nice, beds and pillows comfortable.

Was this review helpful? Yes 3
Williamston, Michigan
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel staff was very nice and my room on the 4th floor was clean and roomy. Bathroom very nice. I didn't smell stale smoke in my room but as soon as I left my room I could smell it. If you don't mind the smoke smell then this will be a fine hotel. I did go to the casino, gift... More

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Sault Ste. Marie
Top Contributor
98 reviews 98 reviews
57 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

-ultra-modern -stayed 5 years ago and then two days ago -excellent value -spacious, air-conditioned, clean room -comfortable beds -fast elevators -front desk service could be more efficient (We had an emergency and person at front desk told me to wait in line - He wasn't working). -emergency occurred in casino and security guards were quick to respond and help -... More

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3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unfortunately when customer service is poor: it colours the entire experience. I'm 8 months pregnant and we went in looking for a luggage rack - there were three front desk clerks when I spoke out loud to my mother. The one who wasn't with a customer blandly answered there were none available and went back to staring down at the... More

Was this review helpful? Yes 3
Coleman, Michigan
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at Turtle Creek Casino & Hotel in July of 2014. Friendly staff at hotel, casino and restaurants. Snack bar and buffet have good selections. Need to have more parking for hotel and refridgerators in rooms.

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Additional Information about Turtle Creek Casino & Hotel

Address: 7741 M-72 East, Williamsburg, MI 49690
Location: United States > Michigan > Grand Traverse County > Williamsburg
Also Known As:
Turtle Creek Casino And Hotel
Turtle Creek Hotel Williamsburg

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Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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