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All 2 Williamsburg hotels

Turtle Creek Casino & Hotel

7741 M-72 East, Williamsburg, MI 49690
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  • Reviews (108)
  • Photos (29)
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Turtle Creek Casino & Hotel
Ranked #1 of 2 hotels in Williamsburg
Certificate of Excellence 2014
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108 people have reviewed this hotel

Traveler rating
    41
    44
    13
    5
    5
See reviews for
14
58
1
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Contributor
18 reviews 18 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel,but very pricey. The customer service was good and they were very friendly. Didn't like the cigarette smell in the hall, but couldn't smell it in the room. The room was nice, beds and pillows comfortable.

Was this review helpful? Yes 1
Williamston, Michigan
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel staff was very nice and my room on the 4th floor was clean and roomy. Bathroom very nice. I didn't smell stale smoke in my room but as soon as I left my room I could smell it. If you don't mind the smoke smell then this will be a fine hotel. I did go to the casino, gift... More

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Colorado Springs, Colorado
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The casino was nice but not busy. I know why.... Their customer service is so lacking. We were visiting my parents in mid-north MI (from Colorado) as a special treat my parents suggested that we go their for crab legs. My Mother called on Monday and spoke to someone at there. They advised that yes they still have the crab... More

Was this review helpful? Yes 2
Sault Ste. Marie
Top Contributor
95 reviews 95 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago

-ultra-modern -stayed 5 years ago and then two days ago -excellent value -spacious, air-conditioned, clean room -comfortable beds -fast elevators -front desk service could be more efficient (We had an emergency and person at front desk told me to wait in line - He wasn't working). -emergency occurred in casino and security guards were quick to respond and help -... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately when customer service is poor: it colours the entire experience. I'm 8 months pregnant and we went in looking for a luggage rack - there were three front desk clerks when I spoke out loud to my mother. The one who wasn't with a customer blandly answered there were none available and went back to staring down at the... More

Was this review helpful? Yes 3
Coleman, Michigan
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at Turtle Creek Casino & Hotel in July of 2014. Friendly staff at hotel, casino and restaurants. Snack bar and buffet have good selections. Need to have more parking for hotel and refridgerators in rooms.

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Turtle Creek is an ultramodern casino hotel. You don't have to walk through a casino to get to your room. The casino is a walkway apart. The rooms all have great views of the countryside and balconies are available. The casino has several restaurants ranging from a deli with incredible burgers to a full steak house. Try the fries at... More

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leroy
Top Contributor
89 reviews 89 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Reading other reviews, we are surprised at the negativity! Having stayed at numerous casino hotels throughout the state, we both thoroughly enjoyed our 1 night visit. The room was modern, clean, spacious. The one detractor was it did not include a refridgerator. It did include a blow dryer, coffee pot, large armoire, flat screen TV, comfy chairs & bed and... More

Was this review helpful? Yes 1
Warren, Michigan
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

First of all, if you are going to stay at this hotel you must know this before entering the hotel: "Bring Your Own Toliet Paper". Management has advised all housekeeping personnel that they will not give you anymore toilet paper if you need it. The housekeeping supervisor is rude and uncaring of their guests needs. They don't care AT ALL!!!... More

Was this review helpful? Yes 12
Grand Rapids, Michigan
Top Contributor
85 reviews 85 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just finished staying here for 2 nights and I left feeling underwhelmed. When I say the place isn't very clean - I should clarify. It's not that it's gross, it just lacks attention to detail. Greater care in dusting, etc. is truly necessary. I got out of the shower one morning, had my cloths just outside the shower door, so... More

Was this review helpful? Yes 2
Scott F, Manager at Turtle Creek Casino & Hotel, responded to this review

Brian, Thanks for taking the time to post a review and share your thoughts. Although I wish you had clarified in the title of your review instead of on the third line, I appreciate your feedback, nonetheless. One point I would like to make is that we purchase beige towels for the hotel, they are not intended to be white.... More

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Additional Information about Turtle Creek Casino & Hotel

Address: 7741 M-72 East, Williamsburg, MI 49690
Location: United States > Michigan > Grand Traverse County > Williamsburg
Also Known As:
Turtle Creek Hotel Williamsburg
Turtle Creek Casino And Hotel

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Number of rooms
137

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