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All 5 Whitehall hotels

Comfort Inn Whitehall

2.0 of 5 Hotel   |   2822 Durham Road, Whitehall, MI 49461-9155
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Ranked #1 of 5 hotels in Whitehall
A recent review
4 of 5 stars reviewed 3 days ago
archbold08 Rio Rancho, New Mexico
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97 people have reviewed this hotel

Traveler rating
    28
    32
    23
    10
    4
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49
9
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
Rio Rancho, New Mexico
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our room and beds were very comfortable. My only concern was a very poor set of directions for a restaurant by the lake. I measured the mileage and wrote a correction--hope they will use it. Breakfast was o.k.--biscuits kept warm in a crock pot had dried and nearly burned. Very limited breakfast room seating for a place with 75 guest... More

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon archbold08! I'm so very sorry about the mishap with the directions. I didn't however get your corrections. I will be sure to take a deeper look at all of our restraunt directions, and make corrections where are needed! Thank you for bringing that to my attention! I hope you make it over for another visit! Thank you for... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Overall we had a great stay, the breakfast was hot and well stocked, the pool was clean, and are accommodations were clean and comfortable. Also it was an easy on and off to the main freeway. I will stay here again when we go yo Michigan adventure theme park.

Was this review helpful? Yes 1
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon! I am so glad to hear that you enjoyed yourself on your visit to our Comfort Inn Whitehall! Hopefully you'll get a chance to make it back over this way! We look forward to your next visit Mr. Dracco! Thank you for your time! Susan Jenkins, General Manager Comfort Inn - Whitehall More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

It was so nice to come to a great room with a jacuzzis tub after a long day at Michigan adventure. My only complaint is that my room had a strange smell like the carpets needed to be cleaned. But that's it would totally come back.

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Princessj89- Thank you for your feedback about your stay with us! I'm really glad to hear that you enjoyed your jacuzzi. It's amazing how much a tub can change perspective on life huh? LOL Thank you for letting me know about the issue with the room as well. I hope you get a chance to come back and... More

Saint Clair Shores, Michigan
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice place to stay. We have stayed here for a few years now. It is usually quiet and reasonably priced. The breakfast in the morning is pretty standatd. Waffles, cereal, fruit, various baked goods etc... What sets this place apart is the friendly staff. From the front desk staff to the morning breakfast attendants. Everyone is happy to assist you.

Was this review helpful? Yes 1
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Afternoon Mark T! I want to Thank you so very much for mentioning specifically the staff here. Every hotel has 4 walls, cable, beds, etc. That means the world to me that you recognize what I think sets us apart as well. Our team here. I hope that you get a chance to make it back to this way... More

Saint Clair Shores, Michigan
1 review
3 of 5 stars Reviewed 1 week ago NEW

Upon entering the lobby, I immediately noticed a foul odor. It smelled like urine. I noticed a fan directed toward the carpet. Also, the entrance the employees use to get behind the front desk was open, and you could see a broom, mop, and the floor looked dirty, not a good first impression. The rooms were fine, but cleanliness could... More

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning Tammy S! I'm really sorry to read your review, although I love the title, because I believe we can all improve always. Some of us more than others... I can't thank you enough for your candid feedback, that is how businesses like ours grow and improve everyday. Our breakfast is something that we have been trying to improve... More

1 review
3 of 5 stars Reviewed 1 week ago

OK room, but $139.99/night is steep. I guess it's high season but ouch. Plus as far as I can tell they charged $2/night on top of that for having a safe in the room. At that room rate that's sort of cheesy. If I had bothered to read the fine print I would have told them to take the safe... More

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning Rhbob- I want to thank you for your shared insight on your visit while you were here in Whitehall. Although what you encountered isn't what we strive for, feedback like yours is crucial for growth in a business. I hope you have an opportunity to make it back over to this area and possibly give us another chance... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

A nice place to lay your head down Clean room could use some new windows. And the pool area was nice but they really need to keep the little ones out of hot tub. I couldn't enjoy it there was a lot of children in there. Breakfast was nice and they kept bringing food as soon as they run low.... More

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Dawn S- Thank you so much for taking the time to let us know how we can improve and get better. That is genuinely how we grow everyday. I hope you get a chance to come over and stay with us again! Susan Jenkins, General Manager Comfort Inn - Whitehall More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Love the king size bed with all the down pillows and blanket. Felt like I was sleeping in a cloud!!! Very nice staff, Great pool area for the kids and they have a great free breakfast. Would definitely recommend!!

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Amanda S! I'm so glad to hear that you got a chance to relax and enjoy yourself on your visit here in Whitehall. We look forward to your next visit! Susan Jenkins, General Manager Comfort Inn - Whitehall More

Detroit, Michigan, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

After a week of camping, I was looking forward to a nice shower in a cool air conditioned hotel room. I had made the reservation 3 months prior in anticipation of ending my trip here. We got in late in th evening and was informed I had the last room available and there air conditioning was broken. Fortunately, the beds... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Abby K- Thank you for sharing with me on the phone earlier what you had experienced. It means alot to me that you gave me a chance to make it right. I will look forward to your next visit! Susan Jenkins, General Manager Comfort Inn - Whitehall More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

My family of six stayed in a two queen room very comfortably - pool was great, breakfast was hot and had many choices. Minor issue was the very slow draining shower. Staff was all friendly and helpful. Definitely reccomend!

Review collected in partnership with this hotel

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Patrick W! I'm glad that you enjoyed your stay! You had beautiful weather while you were here, thats for sure. Hopefully you'll get a chance to come stay with us again as well! Susan Jenkins, General Manager Comfort Inn - Whitehall More

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Additional Information about Comfort Inn Whitehall

Address: 2822 Durham Road, Whitehall, MI 49461-9155
Phone Number:
Location: United States > Michigan > Muskegon County > Whitehall
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Whitehall 2*
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Also Known As:
Comfort Inn Whitehall Hotel Whitehall
Whitehall Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn hotel in Whitehall, Michigan near Michigan's Adventure theme and water parkThe Comfort Inn® hotel is less than five miles from Michigan's Adventure theme and water park, and is conveniently located near several area attractions. Local points of interest and businesses like Blue Lake Fine Arts Camp, the Muskegon County Airport, Baker College of Muskegon and Alcoa Howmet are minutes from this Whitehall, MI hotel.Outdoor enthusiasts will delight in the array of recreational opportunities afforded in the surrounding area, thanks to nearby Lake Michigan that provides a picturesque backdrop for activities like boating, fishing and swimming. Many golf courses ranging from beginner courses to championship links can be found close to the hotel. There are many retailers and restaurants in the vicinity. ... more   less 
Number of rooms
70

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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