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Comfort Inn Whitehall

2.0 of 5 2822 Durham Road, Whitehall, MI 49461-9155
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Comfort Inn Whitehall
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Comfort Inn Whitehall
Comfort Inn Whitehall
Comfort Inn Whitehall
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119 reviews from our community

Traveler rating
    37
    42
    26
    10
    4
See reviews for
58
11
7
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Shelby, Michigan, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

this was Our first time doing something like this for our New Years celebration. It was great and the staff was excellent! They were very friendly and helpful. The only issue was that the pool water seemed to be a bit dirty. There were a lot of people in the pool on New Years Eve so I am not blaming... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good evening CrissnJuan! Thank you for your feedback. What kind things you said about your visit! I will be sure to pass along your compliments to the crew here. I will agree about the pool needing extra time to process and it definitely could've used more space that night. I hope you get a chance to come to see us... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Pool was a bit cold room was a bit small but other than that it was a great stay clean,friendly people,the staff are awesome!! I would stay at this hotel again with no problem I don't know why this thing needs at least 200 characters to say I like a hotel I guess it wants me to put some negative... More 

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Turbovegas! Thank you for your feedback about your last stay with us! Such sweet words about us <3. Thank you. I hope that you get a chance to come to stay with us again soon! I look forward to your next visit! Susan Jenkins, General Manager Comfort Inn - Whitehall More 

Napoleon, Ohio, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is located just off the highway and is within 30 minutes from some of Michigan's Beautiful Lake Towns and Lighthouses. The staff was very friendly and the facility was clean. We enjoyed that pets are welcome, however, I think the $35.00 fee is ridiculous!

Review collected in partnership with this hotel

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Happy New Year Joe B! Im glad you decided to stay with us and enjoyed your stay! I apologize about the amount of the pet fee. We are trying to evaluate the pet friendly relationship terms, and fees and such. I am not guaranteeing that we are changing it for certain, but it is something that we are reviewing. We... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Took my grandkids there for a stay-cation. The pool was the attraction and they used it plenty. I was looking for a place where 4 kids laughing or having fun would not be considered a nuisance and felt the place delivered. We were comfortable there and I think it is great they open the pool to the public. Keep in... More 

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Cindy W! I thank you so much for your feedback about your stay with us. I am so very glad to hear that you and your gang enjoyed your staycation getaway! Those are the best! No preplanning anxiety, close enough, but still far enough away! I hope you get a chance to do it again soon! Have a... More 

Michigan
Top Contributor
217 reviews 217 reviews
49 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Twas the night before Christmas and all through the hotel not a creature was stirring not even a clerk. So I arrive around 630 and find about 3 prospective guests , one quite aged seemingly waiting in the lobby for quite a time. (tens of minutes by the look on their faces) I wait a few minutes thinking the clerk... More 

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Willdriveforfood! My name is Susan, I'm the manager here at the Comfort Inn - Whitehall. I wanted to write you to apologize for the many issues that you ran into while you were staying with us. From the beginning of how long it took for you to be able to check in, the parking lot lights, to the... More 

Muskegon, Michigan
2 reviews
4 of 5 stars Reviewed November 23, 2014

Everyone was very friendly, the place was clean, the beds comfy and was a nice place to stay! The pool was clean also and I loved the hot tub! The free breakfast was excellent, I loved the blueberry waffles. I was very pleased with the workers, every last one of them greeted us and asked us how things were. When... More 

Was this review helpful? Yes
Brittnnee C, Manager at Comfort Inn Whitehall, responded to this review

Thank you HK Dexter for your feedback! I am glad we were able to exceed your expectations! Feedback like yours is what makes it all worth while! I assure you I will pass along your gratitude to our staff! Thank you for choosing us for your lodging needs and I look forward to having you stay with again next time... More 

1 review
3 of 5 stars Reviewed November 22, 2014

They rent the facility pool to locals all the time. Many many kids having parties..very noisy. Especially on Friday, Saturday and Sunday. Its very disappointing. Kids run up and down the halls, etc. I love kids but this is ridiculous! You pay to stay here but they rent out the pool to others. This really sucks. We are an extended... More 

Was this review helpful? Yes
Brittnnee C, Manager at Comfort Inn Whitehall, responded to this review

Thank you Dan V for your feedback we appreciate it very much! Feed back like yours is what helps us continue to grow as a company. I want to apologize that we did not exceed your expectations during your stay. We have strict quiet hours and have instated new policies to help ensure a quiet relaxing stay for each of... More 

Gulliver, Michigan
1 review
5 of 5 stars Reviewed November 21, 2014

This is the best overall Comfort Inn I have stayed at. I am on the road 300 or more days a year. What makes this so nice is the employees working there. Everyone has a smile on their face and a hello, every time you see them. It is really nice to stay where You truly feel welcome. The room... More 

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Evening Tony T! I am so very Thankful for your feedback. I appreciate your kind words. I will be certain to pass them along to the awesome crew here. We are so blessed everyday with a tremendous staff. It is so much better for me to print these up and show them to our team. They dont believe me... More 

Longwood, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 10, 2014

Staff is super friendly. Breakfast is fantastic. Rooms are super clean, smell great, and although there were some parties there that could have been a little quieter, the hallways and parking lot were well lit and safe. Great stay.

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Joyfultraveler :-) Thank you so much for your feedback about your visit with us! I was sure to pass along your kind words to the team here. It means a lot to me to not be the only one to compliment them, so I appreciate you letting us know how much you enjoyed! Come see us again! Susan... More 

Port Loring, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 6, 2014

Average stay. Room was very nice large and comfortable. Tub was very slippery extreme care taken when showering. Breakfast was terrible coffee luke warm. Juice well don't know what that was. Evening staff very nice and helpful, breakfast staff lady very nice all were dressed neat and clean. The day staff checking out was not well kept not a good... More 

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Wilsonlk :-) I was very disappointed to hear that everything with your stay wasn't what you had hoped for. If I could be so bold as to ask for more detail regarding the day staff that you made reference to at the very end of your comment through private email I would certainly appreciate any comments or suggestions... More 

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Additional Information about Comfort Inn Whitehall

Address: 2822 Durham Road, Whitehall, MI 49461-9155
Phone Number:
Location: United States > Michigan > Muskegon County > Whitehall
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Whitehall 2*
Number of rooms: 70
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Also Known As:
Comfort Inn Whitehall Hotel Whitehall
Whitehall Best Western

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