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Comfort Inn Whitehall

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2822 North Durham Road, Whitehall, MI 49461-9155
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Comfort Inn Whitehall
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198 Reviews from our TripAdvisor Community

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Traveler rating
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    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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  • English first
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  • Mar-May only
    (21)
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    (21)
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Troy, Michigan
1 review
5 of 5 stars Reviewed 3 days ago NEW

Check-in was efficient. The room was clean and the breakfast was the best we've had at any Comfort Inn. The hotel was busy, so there were many guests at breakfast. The staff did a good job keeping the food items stocked.

Review collected in partnership with this hotel

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Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Thank you so much for your great review, I really appreciate it. We strive to make sure each guest has a perfect stay and I am so happy we were able to do that for you. I will pass this review on to my staff to show their hard work is paying off. Thank you so much for staying with... More 

Twin Lake, Michigan
1 review
4 of 5 stars Reviewed 3 days ago NEW

EVERYTHING was great, I would give it five stars except the air conditioner/fan quit working. The employees did their best to fix the situation, Kate the manager was very understanding. Great get away with the wife.

Review collected in partnership with this hotel

Was this review helpful? Yes
Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Thank you so much for your great review, I really appreciate it. I had our maintenance team up in the room right after you checked out. Next time you are here I promise that we'll get that five out a five from you! Thank you so much for staying with us, we loved having you! Thank you so much! We'll... More 

Farmington Hills, Michigan
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

This is definitely NOT a $200+ per night hotel. No towels in our room when we arrived, wake-up call came 1/2 hour late, and the supposedly deluxe breakfast was sub standard - especially the "fresh" fruit - which looked like it had been there for at least a week! Staff seemed to have issues among themselves (eye rolling, sighs, etc.)... More 

Review collected in partnership with this hotel

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Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Dear Guest, Thank you so much for your review, I really appreciate it. I am so sorry there were no towels in your room when you checked in! That is nor part of our practice, we strive to make sure each guest has a perfect stay and I am so sorry that we weren't able to do that for you.... More 

Livonia, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

They treated me great, and the room was clean, the bed very comfortable. The breakfast was decent, but nothing special. It was a nice comfortable stay for the three nights I stayed there. I felt the price was very steep, but it appears to be what the market will bear at this time and area.

Review collected in partnership with this hotel

Was this review helpful? Yes
Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Thank you so much for your great review, I really appreciate it! We strive to make sure each guest has a perfect stay and I am so happy we were able to do that for you. We do stay competitive with the pricing of our competitors, i'm sorry you felt it was high. We have a huge amount of tourists... More 

Three Oaks, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

This was the second year that we stayed in this hotel for an overnight trip to Michigan's Adventure. The weather was not great for two consecutive days at the park, so we had to stretch it into another night. The front desk was very helpful and accomodating, and we enjoyed our stay even more. The front desk staff was friendly... More 

Review collected in partnership with this hotel

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Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Dave, Thank you so much for your great review, I really appreciate it! I am so glad we were able to accommodate you and your family! We strive to make sure every guest has a perfect stay and I am so glad we were able to do that for you. Come and see us again, we loved having you here! More 

Detroit, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

The pros; Nice staff, Big beautiful room, very competitive pricing, awesome breakfast. Staff was very informative about Michigan adventure and other area attractions. Cons : pool was cloudy and felt dirty. The tables in our room weren't cleaned well and there was food on the wall. I was told the housekeeper was gone already but the front desk clerk came... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Marcy, Thank you so much for telling me about the issues in the room, I really appreciate it. I will have a meeting with my executive housekeeper to make sure she is checking all of the rooms like she is supposed too. Thank you so much for staying with us, we loved having you here! Come see us again! More 

Lake Orion
2 reviews
4 of 5 stars Reviewed 1 week ago

Booked the hotel during the prime summer season and the rates seemed a little high, but I guess that is to be expected. Check in was painless and the desk clerk was very knowledgeable. Room was very clean and the stay was very pleasant.

Review collected in partnership with this hotel

Was this review helpful? Yes
Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Thank you so much for your review, I really appreciate it. We do stay competitive with our rates, making sure we are within $10 of our competitors, thank you for being understanding with our higher rates during the summer because of the demand. Thank you so much for staying with us, we loved having you here! More 

Whitehall, Michigan
1 review
2 of 5 stars Reviewed 1 week ago

The room was dirty, the mirrors and bathroom was dirty. It took over 20 minutes to find the front desk attendant. Toilet ran all night. I had to get up a couple times and adjust the flow mechanism in the tank.

Review collected in partnership with this hotel

Was this review helpful? Yes
Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Thank you so much for your review, I really appreciate it. We strive to make sure each guest has a perfect stay and I am so sorry we weren't able to do that for you. If you ever have these problems again, please let us know. They are not the norm for us, so we will take care of it... More 

Sterling Heights, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

For starters, we found a couple crickets in the room. High speed internet? More like, intermittent internet! Went out on 2nd day, at 10:00 am & came back at 1:00 pm to prepare for a wedding and room was not cleaned! Cleaning crew in next room chatting! For almost $200.00 a night, we expected much more! Terrible stay!

Review collected in partnership with this hotel

Was this review helpful? Yes
Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Thank you so much for your review, I really appreciate it. We have never had issues with crickets before! I am so sorry, like I said in the last email I sent you, if you ever have an issue like that again please let us know! We will take care of it, or move you rooms. Housekeeping does their check... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

Clean, comfortable, affordable Jacuzzi tub in our king room--nice extra Breakfast included / swimming pool and hot tub--nice for families with children Parking convenient to room location Very welcoming

Review collected in partnership with this hotel

Was this review helpful? Yes
Katie B, General Manager at Comfort Inn Whitehall, responded to this review

Thank you so much for your great review I really appreciate it! We loved having you here! Come see us again the next time you are in Whitehall. Thank you so much for staying and we'll see you again soon. More 

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