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Comfort Inn Whitehall

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2822 North Durham Road, Whitehall, MI 49461-9155
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Comfort Inn Whitehall
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Comfort Inn Whitehall
Comfort Inn Whitehall
Comfort Inn Whitehall
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129 reviews from our community

Traveler rating
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    27
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    4
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63
13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Traverse City, MI
Top Contributor
85 reviews 85 reviews
31 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed several nights and enjoyed it here. We love that they allow dogs to stay and there is a nice wooded area in the back to take our dog for a walk. Breakfast was good and they had a choice of chocolate or regular waffles with syrup or strawberries and cream. The room was very clean and it was... More 

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning RPHsweet! I want to thank you for taking your time to fill our the survey and letting us know how much you enjoyed your stay. Your experience is exactly what we look for all of our guest to have! I don't know how often you make it over this way, but hopefully you'll come to see us again... More 

Willis, Michigan
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was clean, the staff was excellent and they gave us a 10% discount,due to our entire family coming in for a funeral. The staff was friendly, rooms clean. The breakfast was good and hot. I would highly recommend this hotel.

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

What a tremendous compliment! I am so glad to hear that you enjoyed your stay! Hopefully we will see you again soon! Susan R Jenkins, General Manager Comfort Inn - Whitehall More 

North Muskegon, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We Were displaced from our home for three nights due to renovations. Not often staying in our local area, we searched downtown Muskegon hotels. Prices were high, so we considered Whitehall. From the moment I called for reservations, we had the feeling that this Comfort Inn was going to to be a very nice experience. The greeting was more than... More 

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Christine! Thank you for the glowing review! That means the world to me! Hopefully you will find your way over this way again soon! Susan Jenkins, General Manager Comfort Inn Whitehall More 

Sturgis, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

Very good people working for you. when you make reservations you should be told they will make you pay $50.00 down if this is right with you I don't feel I should be staying there.was hoping to stay with you on our trip coming up in april Will be celebrating 55 yrs of marriage but will not be giving you... More 

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Melva H! I'm sorry you were dissapointed about the cash deposit. This has been adopted as hotel policy since we began having alot of incidences of damages. I am however happy that you found yourself pleased with the crew here. We are blessed here everyday because of the crew here. I agree. Thank you for saying so though.... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2015

We stay at this location often in the off season and have stayed in all different types of rooms. Always clean and the staff is happy and helpful. It's a great value and a friendly atmosphere. It is pet friendly too.

Was this review helpful? Yes 1
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

That's because you are our Friend Camperchick13! I'm so glad to hear that you find yourself at home. That is exactly what we strive for! Hopefully we will see you again soon! Susan Jenkins, General Manager Comfort Inn - Whitehall More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

Service was beyond great. Friendly and prompt. Rooms were very comfortable with more than enough amenities. Breakfast was hot with a great selection. Location was easy on and easy off the expressway with gas and dining close to the hotel.

Was this review helpful? Yes 1
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning Coachadamb! What a wonderful Review! I'm so glad that you enjoyed your stay with us! Hooked for life is really good words to hear. That means that you will be back to see us! That is great to hear! We look forward to your next visit with us! Susan Jenkins, General Manager Comfort Inn - Whitehall More 

Ferndale, Michigan, United States
2 reviews
5 of 5 stars Reviewed February 25, 2015 via mobile

Very helpful staff, clean, and cozy! I would happily recommend this hotel to families. The location is great for local shopping or restaurants. I stayed warm on a cold winter night! The breakfast was special, too.

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning Larry! I'm glad to hear that you enjoy your stay with us! This is what we shoot for with every visit, however, not every guest makes it as easy as you do. lol We sure look forward to your next visit! Susan Jenkins, General Manager Comfort Inn - Whitehall More 

Wyoming, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 23, 2015

We stayed last month for our monthly sister's weekend & was totally impressed with the staff (GM). Even though the hotel was filled with kids and we weren't able to use the pool & hot tub, the customer service & cleanliness of the room were both outstanding. We had a wonderful time. Because there was 4 of us the GM... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning GMGrand RapidsBW- I am really sorry for your last visit. Just okay is never what we want to be remembered as. I know I get stressed when things mess with my money, so I understand where that was a really big deal. I sure hope that you give us another chance to show you that JUST OK, isn't... More 

Twin Lake, Michigan
1 review
4 of 5 stars Reviewed February 14, 2015

The hotel was clean, staff were friendly and we enjoyed our 1 night stay. The whirlpool was wonderful, the pillows were great, our room was nice, but the bed was very hard!! The only drawback to the whole stay was the hard bed.

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Jennel L- I'm sorry you thought the bed was hard. Some of the beds are softer than others and if you get a chance to come see us again, we can certainly find you a different one. We want you to feel comfortable. Hopefully you will get a chance to come see us again soon! Susan Jenkins General... More 

Michigan
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 26, 2015

We stayed at this hotel on January 24, 2015 and for the purpose of visiting family in the area and also to take some time to relax in the pool and hot tub. The first impression of the 3rd floor room was good and comfortable. You'll see from the picture that the bathroom floor was dirty and very obviously hasn't... More 

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good morning lala1229, I want to thank you for your very candid feedback. I'm only sorry that I wasn't able to take care of these things before you left. What you encountered isn't typical. We pride ourselves on having and maintaining a very clean and friendly hotel. I don't have an excuse for how the bathroom didn't get cleaned more... More 

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