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Comfort Inn Whitehall

2.0 of 5 2822 North Durham Road, Whitehall, MI 49461-9155
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Comfort Inn Whitehall
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Comfort Inn Whitehall
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125 reviews from our community

Traveler rating
    40
    43
    27
    11
    4
See reviews for
60
12
7
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
5 of 5 stars NEW via mobile

We stay at this location often in the off season and have stayed in all different types of rooms. Always clean and the staff is happy and helpful. It's a great value and a friendly atmosphere. It is pet friendly too.

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Service was beyond great. Friendly and prompt. Rooms were very comfortable with more than enough amenities. Breakfast was hot with a great selection. Location was easy on and easy off the expressway with gas and dining close to the hotel.

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning Coachadamb! What a wonderful Review! I'm so glad that you enjoyed your stay with us! Hooked for life is really good words to hear. That means that you will be back to see us! That is great to hear! We look forward to your next visit with us! Susan Jenkins, General Manager Comfort Inn - Whitehall More 

Ferndale, Michigan, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very helpful staff, clean, and cozy! I would happily recommend this hotel to families. The location is great for local shopping or restaurants. I stayed warm on a cold winter night! The breakfast was special, too.

Was this review helpful? Yes
Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning Larry! I'm glad to hear that you enjoy your stay with us! This is what we shoot for with every visit, however, not every guest makes it as easy as you do. lol We sure look forward to your next visit! Susan Jenkins, General Manager Comfort Inn - Whitehall More 

Wyoming, Michigan
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed last month for our monthly sister's weekend & was totally impressed with the staff (GM). Even though the hotel was filled with kids and we weren't able to use the pool & hot tub, the customer service & cleanliness of the room were both outstanding. We had a wonderful time. Because there was 4 of us the GM... More 

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good Morning GMGrand RapidsBW- I am really sorry for your last visit. Just okay is never what we want to be remembered as. I know I get stressed when things mess with my money, so I understand where that was a really big deal. I sure hope that you give us another chance to show you that JUST OK, isn't... More 

Twin Lake, Michigan
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean, staff were friendly and we enjoyed our 1 night stay. The whirlpool was wonderful, the pillows were great, our room was nice, but the bed was very hard!! The only drawback to the whole stay was the hard bed.

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Jennel L- I'm sorry you thought the bed was hard. Some of the beds are softer than others and if you get a chance to come see us again, we can certainly find you a different one. We want you to feel comfortable. Hopefully you will get a chance to come see us again soon! Susan Jenkins General... More 

Michigan
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on January 24, 2015 and for the purpose of visiting family in the area and also to take some time to relax in the pool and hot tub. The first impression of the 3rd floor room was good and comfortable. You'll see from the picture that the bathroom floor was dirty and very obviously hasn't... More 

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good morning lala1229, I want to thank you for your very candid feedback. I'm only sorry that I wasn't able to take care of these things before you left. What you encountered isn't typical. We pride ourselves on having and maintaining a very clean and friendly hotel. I don't have an excuse for how the bathroom didn't get cleaned more... More 

Shelby, Michigan, United States
1 review
4 of 5 stars Reviewed January 6, 2015

this was Our first time doing something like this for our New Years celebration. It was great and the staff was excellent! They were very friendly and helpful. The only issue was that the pool water seemed to be a bit dirty. There were a lot of people in the pool on New Years Eve so I am not blaming... More 

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good evening CrissnJuan! Thank you for your feedback. What kind things you said about your visit! I will be sure to pass along your compliments to the crew here. I will agree about the pool needing extra time to process and it definitely could've used more space that night. I hope you get a chance to come to see us... More 

1 review
4 of 5 stars Reviewed January 5, 2015 via mobile

Pool was a bit cold room was a bit small but other than that it was a great stay clean,friendly people,the staff are awesome!! I would stay at this hotel again with no problem I don't know why this thing needs at least 200 characters to say I like a hotel I guess it wants me to put some negative... More 

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Turbovegas! Thank you for your feedback about your last stay with us! Such sweet words about us <3. Thank you. I hope that you get a chance to come to stay with us again soon! I look forward to your next visit! Susan Jenkins, General Manager Comfort Inn - Whitehall More 

Napoleon, Ohio, United States
2 reviews
4 of 5 stars Reviewed December 29, 2014

This hotel is located just off the highway and is within 30 minutes from some of Michigan's Beautiful Lake Towns and Lighthouses. The staff was very friendly and the facility was clean. We enjoyed that pets are welcome, however, I think the $35.00 fee is ridiculous!

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Happy New Year Joe B! Im glad you decided to stay with us and enjoyed your stay! I apologize about the amount of the pet fee. We are trying to evaluate the pet friendly relationship terms, and fees and such. I am not guaranteeing that we are changing it for certain, but it is something that we are reviewing. We... More 

1 review
4 of 5 stars Reviewed December 27, 2014

Took my grandkids there for a stay-cation. The pool was the attraction and they used it plenty. I was looking for a place where 4 kids laughing or having fun would not be considered a nuisance and felt the place delivered. We were comfortable there and I think it is great they open the pool to the public. Keep in... More 

Review collected in partnership with this hotel

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Susan J, General Manager at Comfort Inn Whitehall, responded to this review

Good afternoon Cindy W! I thank you so much for your feedback about your stay with us. I am so very glad to hear that you and your gang enjoyed your staycation getaway! Those are the best! No preplanning anxiety, close enough, but still far enough away! I hope you get a chance to do it again soon! Have a... More 

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Additional Information about Comfort Inn Whitehall

Address: 2822 North Durham Road, Whitehall, MI 49461-9155
Phone Number:
Location: United States > Michigan > Muskegon County > Whitehall
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Whitehall 2*
Number of rooms: 74
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Also Known As:
Comfort Inn Whitehall Hotel Whitehall
Whitehall Best Western

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