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Quality Inn

3.0 of 5
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2980 Cook Rd., West Branch, MI 48661
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Quality Inn
Best prices for: 1 room 1 guest
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Ranked #2 of 4 Hotels in West Branch
A recent review
4 of 5 stars reviewed 3 days ago
MichiganDirector Michigan
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91 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Michigan
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was here with a group in late June. We were told there was a 'lift', but when we arrived, it wasn't working due to the gate not being closed. One of our older travelers, and one with a disability had to walk up two flights. Staff apologized and told us to write to the hotel to see it we could... More 

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Waterford, Wisconsin, United States
Top Contributor
131 reviews 131 reviews
78 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

While travelling on business in Northern Michigan, this quaint property was recommended by my local business associate. The property is very clean with plenty of parking. Check In was a breeze and I was offered a free upgrade to a pool area King Suite. Room had an organic feel with lots of natural wall art and old black & white... More 

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Davison, MI
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Quality Inn for a weekend convention. Our check-in was easy and the front desk staff were very welcoming. This appears to be an older hotel which they have updated although the decor is a tad dated. It is a cute wilderness/logging theme to fit the logging history of the community. The room was clean and well... More 

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Jackson, Michigan
Top Contributor
491 reviews 491 reviews
47 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is hard to rate. Had lots confusion and issues but all were resolved. We learned the elevator turned out to be a lift which does not accommodate a luggage cart. No signs for the stairs that we saw. No signs for the ice and pop machines that turned out to be in the pool area. Our room heater/air unit... More 

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Tawas City, Michigan
2 reviews
5 of 5 stars Reviewed May 9, 2015

My boyfriend and I stayed in the newlywed suite and it was amazing! The jacuzzi was full size and didn't take too long to fill up. The king size bed was very comfortable. The bathroom was nice and big. The sliding door directly to the pool was convenient. Front desk was friendly and nice. Overall I would say if you... More 

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Laingsburg, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

The kids and I loved this hotel! It is an older place but clean and the beds are comfortable. We were on the 2nd floor with a balcony over the pool and recreation area, the kids thought that was awesome. The pool and hot tub temperatures were great and we loved that the restaurant and gas station is attached, so... More 

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detroit, mi
Top Contributor
67 reviews 67 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 26, 2015

Had to grab a hotel on the way further north due to weather. This was a good hotel and better than I had expected . The check in and out were quick and the staff was friendly. Resteraunt attached is great and super cheap. A huge beer and a big burger were under $15. The bed was comfy. My room... More 

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Calgary, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 22, 2015

Spent 5 nights on a business trip and found the accommodations OK for the price. They have large rooms with all the amenities you need........and the indoor pool and lounge area is a great place to relax after work with a few beers and your co-workers. The Lumberjack Restaurant and Bar connected to the hotel has an excellent menu with... More 

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Ann Arbor, Michigan
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 24, 2014

The good news: this is a great place to stop over if you're traveling on I-75. It's inexpensive, The staff is welcoming and eager to please. The lobby and common areas are decorated to make you feel like you're in a family cottage in Northern Michigan, which is charming. The less good news: While the hotel is clean, the rooms... More 

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Alpena MI
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 8, 2014

Every time it go to West Branch we stay here. It's just our favorite place. The rooms are rustic decorated for the lumberjack days. The rooms are clean, big tv, very comfy beds, and the new tubs are just gorgeous! There is a beautiful indoor pool , a gift shop with lots of up north products . We also eat... More 

Was this review helpful? Yes 1
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