We stayed 3 nights at the West Branch Quality Inn for a large event. Over 200 people with a Saturday night banquet held in one of the hotel's banquet rooms. The Staff was outstanding at making certain we got everything we needed to make the event a success. Banquet room, food, waitstaff, our room, check in, check out, etc. all... more

We love to stop at the Lumber Jack restaurant attached to the hotel and always thought we might like to stay there, so we did. It was very noisy with a group of young men who monopolized the hot tub from the time we signed in until the next day. The partied all night and smoked and drank in the... more

A very nice hotel to hang out in. We spent two nights at the Quality Inn and were very pleased. Our room was on the second floor facing the pool (indoor) with a little deck overhanging the pool area. Our room had a king bed and a queen pull-out couch, which was perfect for our needs. The whole hotel is... more

Hotel staff not very knowledgeable about their wireless internet service and don't seem interested in helping customers with network connection problems. Received a wake up call we never requested and the front desk staff had the nerve to insist we had asked ordered the call. Refused to honor their 100% guarantee. Prices are very high and no breakfast. Overall rating... more

I have stayed at many Choice hotels and have been satisfied with my experiences. This motel is the exception, however. My husband and I checked in late on a holiday night and were astonished at the price of the motel. Most of the rooms face the noisy pool area and the festivities/party there ran to well past 2a.m. Our bed... more