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Quality Inn

3.0 of 5
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2980 Cook Rd., West Branch, MI 48661
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Quality Inn
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Ranked #2 of 4 Hotels in West Branch
A recent review
5 of 5 stars reviewed 3 weeks ago
McKenzie B Tawas City, Michigan
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87 reviews from our community

Traveler rating
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    20
    6
    3
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28
23
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tawas City, Michigan
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I stayed in the newlywed suite and it was amazing! The jacuzzi was full size and didn't take too long to fill up. The king size bed was very comfortable. The bathroom was nice and big. The sliding door directly to the pool was convenient. Front desk was friendly and nice. Overall I would say if you... More 

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Laingsburg, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

The kids and I loved this hotel! It is an older place but clean and the beds are comfortable. We were on the 2nd floor with a balcony over the pool and recreation area, the kids thought that was awesome. The pool and hot tub temperatures were great and we loved that the restaurant and gas station is attached, so... More 

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detroit, mi
Top Contributor
60 reviews 60 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 26, 2015

Had to grab a hotel on the way further north due to weather. This was a good hotel and better than I had expected . The check in and out were quick and the staff was friendly. Resteraunt attached is great and super cheap. A huge beer and a big burger were under $15. The bed was comfy. My room... More 

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Calgary, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 22, 2015

Spent 5 nights on a business trip and found the accommodations OK for the price. They have large rooms with all the amenities you need........and the indoor pool and lounge area is a great place to relax after work with a few beers and your co-workers. The Lumberjack Restaurant and Bar connected to the hotel has an excellent menu with... More 

Was this review helpful? Yes 1
Ann Arbor, Michigan
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 24, 2014

The good news: this is a great place to stop over if you're traveling on I-75. It's inexpensive, The staff is welcoming and eager to please. The lobby and common areas are decorated to make you feel like you're in a family cottage in Northern Michigan, which is charming. The less good news: While the hotel is clean, the rooms... More 

Was this review helpful? Yes 1
Alpena MI
Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 8, 2014

Every time it go to West Branch we stay here. It's just our favorite place. The rooms are rustic decorated for the lumberjack days. The rooms are clean, big tv, very comfy beds, and the new tubs are just gorgeous! There is a beautiful indoor pool , a gift shop with lots of up north products . We also eat... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 4, 2014

This place is always clean and comfortable, it's a little better than just a hotel, it's entertainment as well from the attached restaurant and liquor store to the excellent shopping. This is a really great place to relax... Thanks 😀

Was this review helpful? Yes 1
Grand Rapids, Michigan
Top Contributor
106 reviews 106 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 14, 2014

I was hard pressed to find a place in this neck of the woods, room was worn (worn carpet, walls need to be painted) - I spent little time in the room, just to sleep. Staff was very friendly, which I truly appreciated. I could hear others outside my room so not great for sleeping.

Was this review helpful? Yes 2
Huron, Ohio
Top Contributor
195 reviews 195 reviews
126 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed September 16, 2014

Very nice experience overall, including the adjacent Lumberjack Restaurant. Had the room included a little larger bath with better amenities including nicer towels I think I would have given it an "Excellent" rating. I enjoyed the rustic feel to the interior of the property and thought the value was solid overall. My room came with a 25% off coupon for... More 

Was this review helpful? Yes 1
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for your kind comments about our hotel. We are glad you enjoyed your stay with us and we hope to see you again soon! More 

Bronx, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

After driving 12 hours en route to dropping off our son at camp in Michigan (from NYC), this has become our favorite stop. The staff is friendly, the rooms are comfortable, and the old-timey lumberjack decor is great fun. While we've never indulged in the pool/hot tub, we've had balconies overlooking that area and it looks very nice. The restaurant... More 

Was this review helpful? Yes 1
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for your kind comments about our hotel. We are glad you enjoyed your stay with us. We hope to see you again soon! More 

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