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Quality Inn

3.0 of 5
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2980 Cook Rd., West Branch, MI 48661
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1 room 1 guest
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96 Reviews from our TripAdvisor Community

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Traveler rating
    31
    33
    23
    6
    3
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31
26
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (12)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (13)
All months
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I honestly don't have enough good things to say about the Quality Inn in West Branch, Mi! We come here every year and we recently had a two night stay with my husband and our two kids. We always get the rooms by the pools, which we love because you have a sliding patio door that leads right out to... More 

Was this review helpful? Yes 1
Flint, Michigan
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a great stay during the fall of last year. The attached lumberjack restaurant was fantastic. Quick access to shopping across the street. If you are looking for a quick overnight or weekend stay and want to travel north from Genesee or Oakland County, I recommend the Quality Inn in West Branch. Dont forget to go downtown for some... More 

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qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Kent, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Quality Inn has to be one of the best hotels we have ever stayed at. The rooms were very clean and comfortable and roomy. Our room faced the pool, I know what you're thinking, but we never heard a sound from people using the pool. We felt like we were at an expensive spa without the high cost. The... More 

Was this review helpful? Yes
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice Rooms very homey feel. Pictures on walls are very interested. Check in area is really cool has a lot of Up North stuff. Restraunt is home cookin, good food, spirits, nice people. Dinners are better than Breakfast.

Was this review helpful? Yes
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Ellicott City, Maryland
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a "pool side room." Pool side is not a good description. "Recreational courtyard" is a better description. A "pool side room" has a sliding glass door that opens up to a huge, enclosed room (bigger than a basketball court) with a pool, pool tables, dining tables, ice machine, etc. People congregate at the tables, some talking loudly, some... More 

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Michigan
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 3, 2015

Was here with a group in late June. We were told there was a 'lift', but when we arrived, it wasn't working due to the gate not being closed. One of our older travelers, and one with a disability had to walk up two flights. Staff apologized and told us to write to the hotel to see it we could... More 

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Waterford, Wisconsin, United States
Level Contributor
148 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed June 24, 2015

While travelling on business in Northern Michigan, this quaint property was recommended by my local business associate. The property is very clean with plenty of parking. Check In was a breeze and I was offered a free upgrade to a pool area King Suite. Room had an organic feel with lots of natural wall art and old black & white... More 

Was this review helpful? Yes
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. More 

Davison, MI
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed June 22, 2015

We stayed at the Quality Inn for a weekend convention. Our check-in was easy and the front desk staff were very welcoming. This appears to be an older hotel which they have updated although the decor is a tad dated. It is a cute wilderness/logging theme to fit the logging history of the community. The room was clean and well... More 

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Jackson, Michigan
Level Contributor
498 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed June 7, 2015

This is hard to rate. Had lots confusion and issues but all were resolved. We learned the elevator turned out to be a lift which does not accommodate a luggage cart. No signs for the stairs that we saw. No signs for the ice and pop machines that turned out to be in the pool area. Our room heater/air unit... More 

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Tawas City, Michigan
2 reviews
5 of 5 stars Reviewed May 9, 2015

My boyfriend and I stayed in the newlywed suite and it was amazing! The jacuzzi was full size and didn't take too long to fill up. The king size bed was very comfortable. The bathroom was nice and big. The sliding door directly to the pool was convenient. Front desk was friendly and nice. Overall I would say if you... More 

Was this review helpful? Yes
qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to seeing you again. More 

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