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All 4 West Branch hotels

Quality Inn

2980 Cook Rd., West Branch, MI 48661
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Ranked #2 of 4 Hotels in West Branch
A recent review
5 of 5 stars reviewed 2 weeks ago
Brian W
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81 reviews from our community

Traveler rating
    26
    28
    18
    6
    3
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26
22
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place is always clean and comfortable, it's a little better than just a hotel, it's entertainment as well from the attached restaurant and liquor store to the excellent shopping. This is a really great place to relax... Thanks πŸ˜€

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Grand Rapids, Michigan
Top Contributor
83 reviews 83 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 14, 2014

I was hard pressed to find a place in this neck of the woods, room was worn (worn carpet, walls need to be painted) - I spent little time in the room, just to sleep. Staff was very friendly, which I truly appreciated. I could hear others outside my room so not great for sleeping.

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Huron, Ohio
Top Contributor
152 reviews 152 reviews
104 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 16, 2014

Very nice experience overall, including the adjacent Lumberjack Restaurant. Had the room included a little larger bath with better amenities including nicer towels I think I would have given it an "Excellent" rating. I enjoyed the rustic feel to the interior of the property and thought the value was solid overall. My room came with a 25% off coupon for... More

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qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for your kind comments about our hotel. We are glad you enjoyed your stay with us and we hope to see you again soon! More

Bronx, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

After driving 12 hours en route to dropping off our son at camp in Michigan (from NYC), this has become our favorite stop. The staff is friendly, the rooms are comfortable, and the old-timey lumberjack decor is great fun. While we've never indulged in the pool/hot tub, we've had balconies overlooking that area and it looks very nice. The restaurant... More

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qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for your kind comments about our hotel. We are glad you enjoyed your stay with us. We hope to see you again soon! More

Saint Clair, Michigan
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 31, 2014

I have stayed here on business numerous times, not a lot of options in the area but I have never had a bad night sleep. Beds are comfortable and people are nice. They have a nice pool area and a nice place to eat next door.

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qiwestbranch, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Marquette, Michigan
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 21, 2014

I've stayed here twice. The rooms are very dated but appear to be clean. The staff has been friendly. The only problem I had was the internet was very slow. Also beware of the "safe charge" on your bill.

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Saginaw Township
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 7, 2014

I've stayed at The Quality Inn dozens of times and always request the suite room 221...Its large with a couch,table & 4 chairs,hottub,king bed,fridge & many amenintys..I like the convenience of the store downstairs open till 2am but wish the bar/restaurant stayed open later,,usually closes at 11...Food is good but drinks are a little pricey.. Clean hotel,good parking...Very cool giftshop... More

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qiwestbranch, Manager at Quality Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Deerfield, Illinois
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 30, 2014

I've now stayed at this hotel twice and found it to be just fine for my purposes (stopping along a lengthy bike ride). Rooms are very average, hotel is a little dated. However, the price was right. Restaurant was pretty good for breakfast. Not too many choices in West Branch - this one is very average.

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Farmington, Michigan, United States
Top Contributor
170 reviews 170 reviews
42 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed July 27, 2014

This property is decorated with a rustic outdoors theme with gift shop in lobby. Room is comfortable and large with all the usual amenities. It is very noisy with people talking, toilets flushing and kids in the in door pool. Your sleep will be interrupted several times. Worst problem was the registration process. This site sends you to a national... More

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qiwestbranch, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Grand Blanc, Michigan, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed July 23, 2014

We have stayed here many times but this last time was so noisy, do not get a pool side room if you want relaxation. Unsupervised children running all around pool area and loud talking after pool hours. Didn't not sleep a wink.

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Additional Information about Quality Inn

Address: 2980 Cook Rd., West Branch, MI 48661
Phone Number:
Location: United States > Michigan > West Branch
Price Range (Based on Average Rates): $
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel West Branch
Quality Inn West Branch
West Branch Quality Inn

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