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Super 8 West Branch

Certificate of Excellence
2.0 of 5
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2596 Austin's Way, PO Box 338, West Branch, MI 48661
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Super 8 West Branch
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Ranked #1 of 4 Hotels in West Branch
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
H9254VTsusanb Comstock Park, Michigan
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217 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Fernandina Beach, Florida
5 of 5 stars Reviewed 1 week ago NEW

I was pleasantly surprised by the room at this hotel. When I travel I usually try to stay at places like Courtyard by Marriott but no similar hotels were in this area.The check in area looked clean but like what you would find in a Days Inn, Motel 6 however the room looked like a Courtyard by Marriott!! VERY tastefully... More 

Review collected in partnership with Super 8

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Ramona H, General Manager at Super 8 West Branch, responded to this review

Thank you so very much for your review about your stay at the Super 8 in West Branch! We look forward to having you stay with us again! More 

Dearborn, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The Super 8 in West Branch was a welcome home for our two nights. Four of us were visiting the nearby Boy Scouts of America's Edward Cole Canoe Base and our Troop, Venturing Crew, and Sea Scout Ship members from Dearborn attending summer camp. A special "Thank You" to the very gracious and helpful manager of this fine property.

Review collected in partnership with Super 8

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Ramona H, General Manager at Super 8 West Branch, responded to this review

It was a pleasure having you as our guest! We certainly look forward to having you again here at the Super 8 in West Branch! More 

Temecula, California
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Checked availability online, there was none. Called and got a reservation for the night needed. The person who answered the telephone and booked our room was smart, pleasant, efficient, friendly, and helpful. Arrived amidst a very large group checking in, and a 2nd person came on the desk and checked us in without a wait. Room was clean and tidy.... More 

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Ramona H, General Manager at Super 8 West Branch, responded to this review

Thank you so much for your well thought out and detailed review! We look forward to seeing you again at the Super 8 in West Branch! More 

Smiths Creek
1 review
5 of 5 stars Reviewed 2 weeks ago

the staff were awesome! greeted you with a smile, was quick checking in & out. the room was clean and inviting. There was lots of food for breakfast, just wish there was more then 1 waffle iron, as there was a line up for the only one and 2 minutes seemed like forever when you have hungry kids! there was... More 

Review collected in partnership with Super 8

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Ramona H, General Manager at Super 8 West Branch, responded to this review

We are so pleased to hear that you enjoyed your stay at Super 8 in West Branch! We appreciate your feedback about the breakfast room as well and will see about that possibility! We look forward to seeing you again! More 

Lansing, Michigan, United States
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Front lobby area cluttered due to sales of numerous tourist items (racks of clothes, hats, purse organizers, etc. - stuff for tourists to buy). Walls need soundproofing. Even though we were a few doors down the hall away from the lobby, after we went to bed, we could hear everyone who went by coming or going, not to mention getting... More 

Was this review helpful? Yes 1
Ramona H, General Manager at Super 8 West Branch, responded to this review

I apologize that you did not enjoy your stay with us. Thank you very much for taking the time to leave a review for us as we are always striving to improve! More 

Columbus ohio
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean rooms, quiet, and good customer service, friendly. Only complaint is they ran out of towels and didn't restock our room.

Review collected in partnership with Super 8

Was this review helpful? Yes
Ramona H, General Manager at Super 8 West Branch, responded to this review

I am glad that you enjoyed your stay here at the Super 8 in West Branch! I am really sorry that we did not get your room stocked up with towels by the time that you returned to your room! We certainly do strive to keep things running smoothly. We look forward to seeing you again! More 

Canton of Bern, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

There was a fastfood wrapper left in the window And the message light for the phone would not stop blinking and beeping after calling numerous times to the front desk.

Review collected in partnership with Super 8

Was this review helpful? Yes 1
Ramona H, General Manager at Super 8 West Branch, responded to this review

I apologize that your stay was not everything that it should be. We thank you very much for your review as we strive to improve! We do hope that you will stop in and see us again soon. More 

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