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Super 8 West Branch

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2596 Austin's Way, PO Box 338, West Branch, MI 48661
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Super 8 West Branch
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Ranked #1 of 4 Hotels in West Branch
A recent review
4 of 5 stars reviewed 4 days ago
Janice H Saginaw
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190 reviews from our community

Traveler rating
    75
    59
    34
    14
    8
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75
48
14
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saginaw
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Rooms were very clean and very comfortable Enjoyed our stay. Access from parking lot was a drawback but not a problem. Pet Friendly.

Review collected in partnership with Super 8

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Donna D, General Manager at Super 8 West Branch, responded to this review

So glad that you enjoyed your stay here at the Super 8 in West Branch! Thank you for taking the time to leave the review and we look forward to seeing you next time. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was very clean. We chose this hotel because it was pet friendly. The blankets were very skimpy and not very thick or warm. The breakfast also did not include very many gluten free options---yogurt and an apple was about it. Those were my two complaints. The price was fair for the services.

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Donna D, General Manager at Super 8 West Branch, responded to this review

We are sorry that breakfast did not meet your expectations, we carry the standard Super Start breakfast which is not considered a complete breakfast. We are required to have waffles, cereal, oatmeal, fruit, yogurt, juice, bread, cinnamon roll, and coffee/tea. We are glad that your room was enjoyed and that your pet was able to stay with us as well... More 

caro, michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. 3rd time staying there. Their was a issue with bed, but staff to care of right away. Would stay again. Breakfast could be better. Needs a selection. Waffles and cereal and cinnamon rolls isn't enough. Where is the eggs and sausage and biscuits most places have.

Review collected in partnership with Super 8

Was this review helpful? Yes
Donna D, General Manager at Super 8 West Branch, responded to this review

We are so sorry to hear about the inconvenience with the bed but are very pleased that the staff took care of the situation quickly for you! We advertise a Super Start Breakfast, which is a continental breakfast, not a hot one. We apologize that it does not meet your expectations but hope that it does not hinder a future... More 

Columbus, OH
Contributor
13 reviews 13 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wish that all of the rooms had mini fridges/ microwave ovens in them like so many other properties do these days but, I stayed in a suite that had both and I found that the bed was arguably more comfortable than my bed at home. The property was very well maintained and for the most part clean. There is... More 

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Donna D, General Manager at Super 8 West Branch, responded to this review

Thank you so much for taking the time to write a wonderful review for the Super 8 in West Branch! We are glad that you enjoyed your stay with us and look forward to seeing you again! More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

Very well kept facility. Rooms and facility were clean and well maintained. The front desk staff was very friendly and helpful. (Actually seemed to enjoy their jobs!) Easy to find/easy on-off freeway, adjacent to the outlet mall. Good value for $$. At end of day, you want a clean, quiet and comfortable room/facility. Super 8 West Branch delivered.

Was this review helpful? Yes
Donna D, General Manager at Super 8 West Branch, responded to this review

We are so pleased that your stay at Super 8 of West Branch was enjoyable! Thank you so much for staying with us and we look forward to seeing you again! More 

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