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Fairfield Inn & Suites Watervliet St. Joseph

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8258 Arnt Blvd, 140 and I-94; exit 41, Watervliet, MI 49098 (Formerly Holiday Inn Watervliet)
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Fairfield Inn & Suites Watervliet St. Joseph
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Fairfield Inn & Suites Watervliet St. Joseph
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104 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (39)
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Grand Rapids, Michigan
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This newly updated hotel was very comfortable. They offered a good military rate which supported our trip to the "Lest We Forget" event honoring past and present service. Online reservations was easy and online check in was available.

Was this review helpful? Yes
Pleasanton, California
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here on a Tuesday & Wednesday night and everything was typical of a Fairfield: nice staff....offered to fill up my ice cooler in the kitchen without my asking got a room away from the road as request. The big suprise was that we were able to use most of the indoor Waterpark which is closed to the public... More 

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Indianapolis, Indiana
1 review
1 of 5 stars Reviewed 2 weeks ago

I booked rooms over a year ago here just to find out 6 weeks prior, and several weeks after my invitations went out that this hotel messed up on my blocked rooms despite my contract and do not have the rooms promised for my out of town guests. They actually did not notify me of this but had to find... More 

Was this review helpful? Yes
Brad S, General Manager at Fairfield Inn & Suites Watervliet St. Joseph, responded to this review

Thank you for taking the time to share your experiences on Trip Advisor. I am very sorry that the conversation that we had yesterday did not resolve your concerns. I will continue to work towards the resolution that we discussed yesterday. Regards, Brad Schmitz General Manager More 

Travelers are raving about these Watervliet hotels

Oakville, Ontario, Canada
Top Contributor
133 reviews 133 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I know I have the choice of where I can stay but for this particular day I really had no choice. It was getting late in the evening and the hiway was almost at a stand still with downed power lines . Weekly room rate advertised as $70 on their website but when I checked in on the Saturday the... More 

Was this review helpful? Yes
Brad S, General Manager at Fairfield Inn & Suites Watervliet St. Joseph, responded to this review

Thank you so much for taking the time to share your experience with the Tripadvisor community. It is aways our goal to provide the best service to our guest that we can. I am so sorry to hear that you experienced issues with the temperature controller and the tub drain. Regarding the breakfast, the protein that we offer on the... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Ever have a housekeeper start banging on your door exactly at 11:00 checkout time? Telling you it's time to leave or you needed to call front desk and ask for a late checkout. I never did and I have stayed at several hotels, until I stayed here! I think it's completely unacceptable. I am well aware of checkout time and... More 

Was this review helpful? Yes 1
Brad S, General Manager at Fairfield Inn & Suites Watervliet St. Joseph, responded to this review

Thank you for taking the time to share your experience with the Tripadvisor Community. It is always our goal to provide the best service to our guests. I am very sorry that we were inconsiderate with our attempts to gain access to your room. I look forward to seeing you on your next visit to Watervliet! Sincerely, Brad Schmitz General... More 

Kent City, Michigan
Top Contributor
66 reviews 66 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 19, 2015

Hotel was great very clean would stay again water park was nice for our 2 yr old daughter and 4 yr old niece we will visit again stayed in triple queen room 3 real beds no pull out sofa ,2 TVs ,fridge, microwave , bring ur own towels they run out some times water temps did vary but wish kids... More 

Was this review helpful? Yes 1
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 12, 2015

The park was ok. Room was missing coffee pot pieces, trash bags. It took 4 hours to receive the pack and play we reserved. Greatly understaffed and on employee in the office was wearing wind pants. Great potential if someone with a business mind was running the show. Litter all over the exterior of the building. Some external key card... More 

Was this review helpful? Yes 3
Vicksburg, Michigan
1 review
5 of 5 stars Reviewed April 8, 2015

I took my 5 and 8 year old here for a two day getaway during spring break, they had a blast! The hotel was beautiful and the staff was very friendly. The water park was perfect for young kids and mine had a blast. The room was very comfortable and quiet. The hotel was very clean and well maintained. The... More 

Was this review helpful? Yes
valparaiso, in
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 29, 2015

We stayed one night at this hotel. Overall it was a good experience. The rooms were a normal size and clean. Recent remodel is very nice. Breakfast was good with waffles, yogurt, eggs, toast, etc.. Front desk staff was friendly and helpful during stay. Water park is very small but we made the best of it. Water was warm and... More 

Was this review helpful? Yes
Muskegon, Michigan
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 24, 2015

We met friends here for a night of fun for the kids in the water park. The rooms we stayed in were updated, spacious and comfortable. The continental breakfast included scrambled eggs, biscuits and gravy and make your own waffles, along with a wonderful fresh fruit salad. Surfari Joe's water park was just okay. The hot tub was out of... More 

Was this review helpful? Yes 1
Brad S, General Manager at Fairfield Inn & Suites Watervliet St. Joseph, responded to this review

Thank you for taking the time to share your experience with the Tripadvisor Community. It is always our goal to provide the best service to our guests. It was very nice chatting with you while you were on property, your insight and recommendations were very helpfyul. I am very sorry that we were short of the mark on a number... More 

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