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Comfort Inn Waterford


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3.0 of 5 stars 2 reviews
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2 of 5 stars
Sanalice   1 contribution
Florida
Mar 23, 2009 | Trip type: Family
1/1 found this review helpful

I made online reservations and specified a non-smoking room. The room we were given at first reeked of cigarette smoke. They did, however, move us promptly into a fresh, very clean room. The room heater in our new room was very noisy and did not work properly. To top it off, the hotel booked a "Sweet Sixteen" party on Saturday night that included a very loud band until just after Midnight. No sleep for us.

We had quite a few family members there for a funeral and we were all exhausted. We did not appreicate all of the noise. If we had wanted to rent a room over a dance hall, we would have.

After the music finally stopped, at about 2am, fireworks were let off in the parking lot that damaged our relative's rental car. The staff apologized for the noise, but did nothing.

The hotel did not put the well being of the guests at the forefront. There was way too much noise and commotion. Additionally, the maid staff barged into our room...
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1 of 5 stars
SOPHDYL   1 contribution
MICHIGAN
Jun 26, 2008 | Trip type: Family

My experience at this hotel was horrible,I'd rather sleep in my car.The hotel staff are very rude and unhelpful. My remote for the main television in my suite didnt work,they made one attempt to bring another remote up to the room ,it didnt work so they quit trying. I was stuck with a remote that didnt work for two nights. I was unable to check my phone messages on the hotel phone, the staff ignored my request to have it looked into. when I payed for our rooms I wasnt given back enough change,when I brought it to the clerks attention,she argued that I was wrong. I had to argue and argue and request that she count her register she finally agreed after a few more minutes of insisting I was wrong,after counting she realized her drawer was over the amount that I said she never gave me. i found that to be very degrading, that I had to argue and argue and plead for the register to be counted before i could get my own money back. The pool was very dirty it a thick residue on the top,all of... more

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Comfort Inn Waterford Address

7076 Highland Road, Waterford, MI 48327